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Reviews of Hotel & Beach Club Ojo de Agua

3 out of 5
Hotel & Beach Club Ojo de Agua
5 Av Javier Rojo Gomez, Puerto Morelos, QROO

Reviews

7.4

Good

Rating 10 - Excellent. 154 out of 468 reviews" "
Rating 8 - Good. 151 out of 468 reviews" "
Rating 6 - Okay. 69 out of 468 reviews" "
Rating 4 - Poor. 49 out of 468 reviews" "
Rating 2 - Terrible. 45 out of 468 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Samantha, Athol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2024

10/10 Excellent

Angeline

Travelled with group
the beach and the location
Stayed 7 nights in Apr 2024
Response from Customer Service. on May 20, 2024
Greetings, Thank you for your feedback, we are glad that you had a nice stay and hope to welcome you back soon.Have a great day!

10/10 Excellent

Mallory, Frankfort

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I really loved the convenience of the property and how close it was to the beach and walking distance to restaurants and grocery. Loved that ! Food was fantastic at the hotel restaurant. The only complaint was , we had a few ants in the bed. Maybe have ant bait around the bed to help with this problem.
Stayed 4 nights in May 2024
Response from Customer Service. on May 13, 2024
Greetings, Thank you for your feedback, we are really happy you enjoyed your stay at the beach, well take the ant comment in account so we can offer the best experience possible.Our best.

8/10 Good

stanley

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Property needs improvements as it is in need of repair. Excellent location on the beach.
Stayed 15 nights in Apr 2024
Response from Customer Service. on May 6, 2024
Greetings, Thank you for your feedback, we are glad to know you enjoyed your stay at the beach, we want to make sure you know we take all comments in account to improve our services.Have a great day!

2/10 Terrible

victoria

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
the place was horrible, ants on the bed, sink faucet dripping, sheets and towels knew better days, tv didnt work, everything was unkept. the hotel was understaffed and with no tools to solve the numerous issues.
Stayed 2 nights in Apr 2024
Response from Customer Service. on May 2, 2024
Greetings, Thank you for your feedback, we are sorry you didn't get the best experience we can offer, we'll take all your comments in account to improve our services.Regards.

6/10 Okay

barbara

Travelled with group
Liked: Amenities
Disliked: Property conditions & facilities
The location is beautiful, but the property lacks maintenance.
Stayed 1 night in Apr 2024
Response from Customer Service. on Apr 18, 2024
Greetings, Thank you for your feedback! We'll take all your comments in account to improve our services.Have great day!

8/10 Good

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Had a pleasant stay.
Stayed 2 nights in Apr 2024
Response from Customer Service. on Apr 18, 2024
Greetings, Thank you for your feedback, we are happy to know you enjoyed your stay. Have a great day!

8/10 Good

Sandra.

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Loved the beachfront location and balcony views. Free WIFI was great. Good daily housekeeping although towels have seen better days! Wish there was a coffee maker, comfortable chair or desk and a safe in the room, plus a dresser. The room/hotel could do with a little updating and some repairs, but overall we had a good stay and would return
Stayed 7 nights in Apr 2024
Response from Customer Service. on Apr 15, 2024
Greetings, Thank you for your feedback, we are glad you enjoyed your stay at Hotel & Beach Club Ojo de Agua and hope to welcome you again soon.

10/10 Excellent

Synnovia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location was great. Right on the beach and the city of Puerto Morelos is a hidden gem.
Stayed 3 nights in Apr 2024
Response from Customer Service. on Apr 11, 2024
Greetings, Thank you for your feedback! Happy to know that you enjoyed your stay and hoping that you come back to visit us at your house in Puerto Morelos.Have a great day.

8/10 Good

Samuel

Liked: Cleanliness
Pros: The property is well located. All room are close to the oceans. Nice balconies , palms trees that give natural shade. Many restaurents near. Cons: My room was never serviced in 5 days No water in the room. No water bottle offered The beach chairs are rented to outsider they have you reserve one but if you forget you won’t get a place. The food was pricy for the quality.
Stayed 5 nights in Mar 2024
Response from Customer Service. on Mar 28, 2024
Greetings,Thank you for leaving us with your review, we are happy to know you had a nice experience, we'll take your comments in account to help us better our service.Have an excellent day.

6/10 Okay

Brett

Travelled with family, Travelled with family and small children
Disliked: Amenities, property conditions & facilities
The location on the beach and near town is amazing! Everything else is lacking. The room we reserved for 4 people was a tiny, concrete box with 2 full sized beds that you could only access from one side due to lack of space. Our room came with 2 bath towels and one hand towel. The shower had shampoo, soap and conditioner bottles but they were all empty. No bedside lamp meant the only lighting was the overhead light.The AC worked and there was a tiny mini fridge though. The "beach club" was great, but very competitive to get seating (we were there over a weekend so I'm sure it was extra busy). The restaurant food and drinks were very poor. Stick to the cold beer. The staff was all very kind, but clearly understaffed. Check in took over 20 minutes because the young man couldn't find a credit card processor to process our payment. The pool was lack luster and not very clean. Crowded with lots of families and people learning to scuba dive. And there were only 2 chairs and one picnic table next to the pool. If all you need is a concrete room with AC next to the beach and right in town, this is your place! If you plan to stay for more than a night or two, I would look elsewhere.
Stayed 2 nights in Mar 2024
Response from Servicio al Cliente. on Mar 28, 2024
Greetings, Thank you for your feedback, we are always working on improving our services, so comments like yours help us greatly.We hope you enjoyed your stay.

8/10 Good

Jeremey

Liked: Cleanliness, staff & service, property conditions & facilities
Great value and an amazing beach front location. Puerto Morelos is a most stay town.
Stayed 3 nights in Mar 2024
Response from Customer Service on Mar 18, 2024
We kindly thank you for your comment. We are glad you had a nice time!Hope to have you back again!Have a lovely day,

2/10 Terrible

carlota

Stayed 1 night in Mar 2024
Response from Servicio al Cliente. on Apr 1, 2024
Greetings, Thank you for your feedback, we are sorry to learn that your stay wasn't as pleasant as you wanted and hope you give us another chance to give you a better experience next time you are in Puerto Morelos.Our best.

8/10 Good

carlota

Response from Customer Service. on Apr 1, 2024
Greetings, Thank you for your feedback, we hope you had a great stay and that you enjoyed your time in Puerto Morelos.Our best regards.

2/10 Terrible

carlota

Response from Customer Service. on Apr 1, 2024
Greetings, Thank you for your feedback, we are sorry that you didn't enjoy your stay as much as you wanted, we are always working on making ourselves better for our guests so comments like yours are always helpful.Our best.

2/10 Terrible

Jonah

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had bed bugs I was not even able to sleep there it was so terrible I am so upset I am still waiting for a refund from the property
Stayed 1 night in Mar 2024
Response from customer service on Mar 7, 2024
Política de cancelaciónMás de 30 días antes de la llegadaSe cobra el coste total de la estancia por todas las cancelaciones.This is the message at extranet on Expedia.com

10/10 Excellent

Jeffrey Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
PROS: Right on beach, stayed at the palapa king suite. Economical. View, view and view. Ez walk to downtown CONS: Tv in room hit or miss. Party next door till 2A.M.loud not hotels fault. Not first come first served on beach chairs. Stairs to palap ify.
Stayed 4 nights in Feb 2024
Response from customer service on Mar 8, 2024
Hello Mr. Jeffrey AlanThank you so much for your detail review, help us to improve situations and facilities.We are so glad that you enjoyed your stay with us.Hope to have you back soonHotel & Beach Club Ojo de Agua

8/10 Good

Debra

Liked: Cleanliness, staff & service, room comfort
A little disappointed.
Loved the beach club. Stephanie is amazing!!!! Best server we have ever had. Pleasant, fun and we never had to wait foe service as she checked on us often. Our room was a disappointment. We booked a deluxe king room with balcony. The restaurant palapa was directly off the balcony. We could literally touch it! No view except the looming palapa roof. Only one chair on the balcony and it was a broken stool. We asked for another and told we could not have another. Shower dripped loudly all night preventing much sleep. This was fixed the next day. We will return as we enjoyed the beach club benefits. Understaffing is an issue at this hotel. The hotel was clean.
Stayed 2 nights in Feb 2024
Response from Customer Service. on Feb 26, 2024
Greetings from Hotel & Beach Club Ojo de AguaThank you for your comments, this makes us improve our services and we are disappointed that your experience with us was not the best. We always give you the best service.Happy week.

6/10 Okay

Jeffrey, Pittsburgh

Travelled with group
Not sure if my room was the most basic on the property? Walking around seeing in other rooms looked nicer than the one I was in. My room seemed like a dorm room. Furniture made out of plywood. Hotel is on great location on the beach & nice close walk to main town area.
Stayed 1 night in Feb 2024
Response from Customer Service. on Feb 26, 2024
Greetings from Hotel & Beach Club Ojo de AguaThank you for your comments, this makes us improve our services and we are disappointed that your experience with us was not the best. We always give you the best service.Happy week.

6/10 Okay

Arturo, Camarillo

Stayed 1 night in Feb 2024
Response from Customer Service. on Feb 26, 2024
Greetings from Hotel & Beach Club Ojo de AguaThank you for your comments, this makes us improve our services and we are disappointed that your experience with us was not the best. We always give you the best service.Happy week.

8/10 Good

Christopher

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2024
Response from Customer Service. on Feb 19, 2024
Greetings from Hotel & Beach Club Ojo de AguaThank you for your comments, this makes us improve our services. We always give you the best service.Happy week.

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very basic, all that I needed though (bed & shower). I arrived early & was able to lay on the beach chairs until check in time. The beach was amazing! I sunbathed & snorkeled. Nice walk to dinner. Not a 5 star hotel but a 5 star experience!
Stayed 1 night in Jan 2024
Response from Customer Service. on Feb 15, 2024
Greetings from Hotel & Beach Club Ojo de AguaThank you for your comments, this makes us improve our services We always give you the best service.Happy week.

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beach area excellent, nice swimming pool, restaurant is has nice menu and healthy options as well. Staff very nice.
Stayed 1 night in Feb 2024
Response from Customer Service. on Feb 14, 2024
Mrs. Rosa regards from Puerto MorelosWe appreciate your comments, this makes us improve our services. We are delighted to read about your amazing experience with us, Thanks for staying at Hotel & Beach Club Ojo de Agua

2/10 Terrible

Kimi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gross and unhealthy
Gross! This place is gross. We stayed here a year ago in what we've now found out is their only reasonably decent room. This year we weren't so lucky. There was so much mold all over the walls. Apparently they had just tried to wipe it down because the room smelled so strongly of bleach that we could not breathe and had to open the screenless doors, then got a room full of mosquitos. The beds were SO HARD that our hips felt bruised. On our second night, the smell from our bathroom drain was so bad we could barely stay in the room even with the bathroom door shut and bathroom window open. The place is simply unhealthy. I actually prefer modest accommodations but this place is just gross. The towels and sheets were clean but really cheap and shabby too. Normally I wouldn't be picky about that but all combined, this place is awful. Too bad because it's a great location and restaurant but a terrible hotel. Oh yeah, and ants. Everywhere. Crawling on us when we were trying to sleep. We asked about it and instead of putting out a bait trap or spraying them from outside the room, they came in a sprayed poison all over the room, making it even more unhealthy for us to stay in.
Stayed 2 nights in Jan 2024
Response from Customer Service. on Feb 14, 2024
Greetings from Hotel & Beach Club Ojo de AguaThank you for your comments, this makes us improve our services and we are disappointed to know that your experience with us was not the best. We want to let you know that we always give you the best service.Happy week.

8/10 Good

Markus

Travelled with partner
Liked: Cleanliness, staff & service
Note that the hotel and beach club are separate properties with different receptions. Our shuttle dropped us off at the hotel and we had to haul our luggage to the beach club in pouring rain - no fun. The best thing about the beach club is the location. We were literally stepping from our room onto the beach. There are plenty of lounge chairs under palm trees. The beach is shallow with fine sand. We didn't have a big seaweed problem in January. It's a 10 min walk into town and there are tons of restaurants nearby. The food at the beach club was surprisingly good, esp. breakfast and dinner. On the downside, it is certainly a more dated place with limited amenities. The pool was cloudy but we prefer the ocean anyway. Our bathroom had a foul smell until I fixed the drain under the sink. The cleaning team did a good job daily. So, overall good value for money if you don't want to pay the hefty resort prizes, want easy beach and town access but can live with some compromises.
Stayed 5 nights in Jan 2024
Response from Customer Service. on Feb 9, 2024
Mr. Markus regards from Puerto MorelosWe appreciate your comments, this makes us improve our services. We are happy to read about your experience with us, Thanks for staying at Hotel & Beach Club Ojo de Agua

4/10 Poor

Michelle

Disliked: Cleanliness, staff & service, property conditions & facilities
Need to update these rooms. No safe / cups / bottle of water ?? / toilet took forever to fill up. Had to use the sink water in a garbage can to flush the toilet. Called repair man - told it’s the beach and the water has to go to the 3rd floor. Geez - so we used our garbage can. Bathroom walls had stains on them, curtains yikes. Door system did not seem very secure. Positive shampoo conditioner shower gel. Fantastic
Stayed 2 nights in Jan 2024
Response from Customer Service. on Feb 6, 2024
Greetings from Hotel & Beach Club Ojo de AguaThank you for your comments, this makes us improve our services and we are disappointed to know that your experience with us was not the best. We want to let you know that we always give you the best service.Happy week.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Puerto Morelos
Hotel was clean and comfortable. Restaurant staff and hotel staff were great. Beach Club could be better though. New loungers and cushions are needed.
Stayed 2 nights in Jan 2024
Response from Customer Service. on Feb 6, 2024
Greetings from Hotel & Beach Club Ojo de AguaThank you for your comments, this makes us improve our services and we are disappointed that your experience with us was not the best. We always give you the best service.Happy week.

10/10 Excellent

Leslie

Stayed 2 nights in Jan 2024
Response from Customer Service. on Mar 21, 2024
Greetings,We are glad to hear about your experience with us, your comments make us improve our services, thanks for staying with us

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The location is fantastic. Karizma at the reception, Jesus selling tours and Poncho cooking at Ki restaurant are fantastic. But above all, the cleaning ladies were such dears and worked so hard and were extremely courteous of our time schedules.
Stayed 21 nights in Jan 2024
Response from Customer Service. on Feb 2, 2024
Greetings from Hotel & Beach Club Ojo de AguaThank you for your comments, this makes us improve our services and we are disappointed that your experience with us was not the best. We always give you the best service.Happy week

8/10 Good

Isaías

Liked: Cleanliness, staff & service, property conditions & facilities
Todo está muy bien excepto la ubicación en el GPS que está mal, nos perdimos pero preguntando llegamos al hotel
Stayed 1 night in Jan 2024
Response from Servicio al Cliente. on Feb 1, 2024
Saludos desde Hotel & Beach Club Ojo de AguaGracias por sus comentarios, esto nos hace mejorar nuestros servicios y nos decepciona que su experiencia con nosotros no haya sido la mejor. Siempre te damos el mejor servicio.Semana feliz.

8/10 Good

Louise

Stayed 2 nights in Jan 2024
Response from Customer Service. on Feb 2, 2024
Greetings from Hotel & Beach Club Ojo de AguaThank you for your comments, this makes us improve our services and we are disappointed that your experience with us was not the best. We always give you the best service.Happy week.

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Fantastic location and large rooms. Just needs taking care of better. For example our room key rarely worked for 2 weeks but noone helped us. Lots of silly little things like no coat hangers, manky taps in shower, dirty windows,manky chairs on the balcony. All very easy to fix so get on and do it! The important things were fantastic and would return in spite of the niggles
Stayed 14 nights in Jan 2024
Response from Customer Service. on Feb 1, 2024
Greetings from Hotel & Beach Club Ojo de AguaThank you for your comments, this makes us improve our services and we are disappointed that your experience with us was not the best. We always give you the best service.Happy week

8/10 Good

dennis

Stayed 3 nights in Jan 2024
Response from Customer Service. on Feb 1, 2024
Greetings from Hotel & Beach Club Ojo de AguaThank you for your comments, this makes us improve our services and we are disappointed that your experience with us was not the best. We always give you the best service.Happy week.

8/10 Good

Claudette

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Customer Service. on Feb 1, 2024
Greetings from Hotel & Beach Club Ojo de AguaThank you for your comments, this makes us improve our services and we are disappointed that your experience with us was not the best. We always give you the best service.Happy week.

10/10 Excellent

Allan

Stayed 1 night in Jan 2024
Response from Customer Service. on Jan 16, 2024
Mr. Allan regards from Puerto MorelosWe appreciate your comments, this makes us improve our services. We are very happy and glad to read about your amazing experience with us, Thanks for staying at Hotel & Beach Club Ojo de Agua

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Customer Service. on Jan 16, 2024
Mr. Allan regards from Puerto MorelosWe appreciate your comments, this makes us improve our services. We are very happy and glad to read about your amazing experience with us, Thanks for staying at Hotel & Beach Club Ojo de Agua

6/10 Okay

Gentian

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The beech and the water are the best working people at this place are very friendly kitchen makes very good food the hotel is falling apart
Stayed 6 nights in Jan 2024
Response from Customer Service. on Jan 16, 2024
Greetings from Hotel & Beach Club Ojo de AguaThank you for your comments, this makes us improve our services and we are disappointed to know that your experience with us was not the best. We want to let you know that we always give you the best service.Happy week.

8/10 Good

Michael Guitano

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Stayed 10 nights in Dec 2023
Response from Customer Service. on Jan 16, 2024
Greetings from Hotel & Beach Club Ojo de AguaThank you for your comments, this makes us improve our services and we are disappointed that your experience with us was not the best. We always give you the best service.Happy week.

10/10 Excellent

Vonda

Stayed 11 nights in Dec 2023
Response from Customer Service. on Feb 1, 2024
Greetings from Hotel & Beach Club Ojo de AguaThank you for your comments, this makes us improve our services and we are disappointed that your experience with us was not the best. We always give you the best service.Happy week.

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time with the family. The beach is beautiful, the people are friendly, and the staff was very hospitable.
Stayed 5 nights in Dec 2023
Response from Customer Service. on Jan 16, 2024
Mr. Justin regards from Puerto MorelosWe appreciate your comments, this makes us improve our services. We are very happy and glad to read about your amazing experience with us, Thanks for staying at Hotel & Beach Club Ojo de Agua

10/10 Excellent

Joel, Englewood

Stayed 6 nights in Dec 2023
Response from Customer Service. on Jan 16, 2024
Mr. Joel regards from Puerto MorelosWe appreciate your comments, this makes us improve our services. We are very happy and glad to read about your amazing experience with us, Thanks for staying at Hotel & Beach Club Ojo de Agua

8/10 Good

Jennifer

Liked: Staff & service
Stayed 2 nights in Dec 2023
Response from Customer Service. on Jan 16, 2024
Greetings from Hotel & Beach Club Ojo de AguaThank you for your comments, this makes us improve our services and we are disappointed that your experience with us was not the best. We always give you the best service.Happy week.

4/10 Poor

Michelle

Travelled with partner
Disliked: Amenities
Our room was to be ocean view. It was if we walked around message shop. Was to have balcony had terrace no view, no shade. But saving best for last there is a closet that has toilet pipes through it. Makes noise all the time it’s right next to bed . Don’t open it completely gross. Bathroom moldy under sink. Asked to be moved 2 times
Stayed 6 nights in Nov 2023
Response from Customer Service. on Jan 16, 2024
Greetings from Hotel & Beach Club Ojo de AguaThank you for your comments, this makes us improve our services and we are disappointed to know that your experience with us was not the best. We want to let you know that we always give you the best service.Happy week.

8/10 Good

Jorge

Stayed 3 nights in Nov 2023
Response from Customer Service. on Jan 16, 2024
Greetings from Hotel & Beach Club Ojo de AguaThank you for your comments, this makes us improve our services and we are disappointed that your experience with us was not the best. We always give you the best service.Happy week.

8/10 Good

Leslie

Disliked: Staff & service
Stayed 4 nights in Nov 2023
Response from Servicio al Cliente. on Dec 2, 2023
Saludos desde Hotel & Beach Club Ojo de AguaSra. Leslie, nos hace felices saber sobre la grata experiencia que tuvo con nosotros, sus comentarios siempre nos ayudan a mejorar nuestros servicios, muchas gracias por habernos elegido para su estadía.Excelente semana.

10/10 Excellent

patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most relaxing place ever, but i shouldn't say that because it is a secret 😉
Stayed 7 nights in Nov 2023
Response from Customer Service. on Nov 16, 2023
Mr. Patrick regards from Puerto MorelosWe appreciate your comments, this makes us improve our services. We are very happy and glad to read about your amazing experience with us, Thanks for staying at Hotel & Beach Club Ojo de Agua

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location! The rooms are clean and the staff is amazing.
Stayed 4 nights in Nov 2023
Response from Customer Service. on Nov 16, 2023
Regards from Puerto MorelosWe appreciate your comments, this makes us improve our services. We are very happy and glad to read about your amazing experience with us, Thanks for staying at Hotel & Beach Club Ojo de Agua

10/10 Excellent

Karen Kay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a clean, basic beach front hotel with great staffing. It is a real value for right on the beach.
Stayed 14 nights in Oct 2023
Response from Customer Service. on Nov 13, 2023
Mrs. Karen Kay regards from Puerto MorelosWe appreciate your comments, this makes us improve our services. We are very happy and glad to read about your amazing experience with us, Thanks for staying at Hotel & Beach Club Ojo de Agua

2/10 Terrible

Miguel

Stayed 2 nights in Oct 2023
Response from Servicio al Cliente. on Nov 4, 2023
Saludos desde Hotel & Beach Club Ojo de AguaGracias por sus comentarios, esto nos hace mejorar nuestros servicios y nos decepciona saber que su experiencia con nosotros no fue la mejor. Queremos hacerle saber que siempre le damos el mejor servicio.Semana feliz.

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was decent. If you’re used to high end resorts, this probably isn’t for you. The rooms were nice and clean. Everything was within walking distance and the beach club was nice. It is a little hard to get bar service when it’s super busy but I just went to the Chedraui and got drinks and snacks to pack in my beach bag. I will stay there again my next time in Puerto Morelos
Stayed 6 nights in Sep 2023
Response from Customer Service. on Sep 28, 2023
Greetings from Hotel & Beach Club Ojo de Agua,Mr. Tiffany, we are happy to know about the pleasant experience he had with us, his comments always help us improve our services, thank you very much for choosing us for your stay.Excellent week.