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Reviews of Hotel Aldea del Bazar

3.5 out of 5
Hotel Aldea del Bazar
Boulevard Benito Juarez Lote 7 -Bacocho, Puerto Escondido, OAX

Reviews

8.2

Very good

Rating 10 - Excellent. 230 out of 557 reviews" "
Rating 8 - Good. 195 out of 557 reviews" "
Rating 6 - Okay. 75 out of 557 reviews" "
Rating 4 - Poor. 36 out of 557 reviews" "
Rating 2 - Terrible. 21 out of 557 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Darrell

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pool room staff very good
Stayed 6 nights in Jan 2024
Response from Aldea del Bazar on May 1, 2024
thank you for staying with us

6/10 Okay

Pedro, dallas

Travelled with partner
Liked: Cleanliness, amenities
Views as well the building structure spectacular
Stayed 3 nights in Mar 2024
Response from Aldea del Bazar on Apr 11, 2024
thank you for your review

10/10 Excellent

Xitlalli

Travelled with partner
Liked: Cleanliness, staff & service
Love the pool just across the restaurant and they even have a shower to get rid of the sand before getting in the pool. Or just to shower after swimming . They also let you use the facilities after checking out. I love the staff being helpful all times.
Stayed 2 nights in Mar 2024
Response from Aldea del Bazar & Spa on Mar 29, 2024
Dear Xitlalli, thank you so much for your kind review.

4/10 Poor

julie

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
1. I could not have a phone conversation due to bad service. 2. Both machines in "gym" were broken 3. I was so sick.(ended up in hospital from dehydration), I asked for a piece of bread or crackers, his response was "You can order a hamburger or pasta" , I needed help with figuring out laundry, his response "It is not our responsibility for your laundry. 4. During my days of being sick they were jackhammering and demolishing a room 3 doors down the WHOLE day 5. I had to ask several times for room to be cleaned. 6. THe pool area is beautiful but there is NOTHING else around. 7. THe local beach is very nice as well "Bachoco" So frustrated to have spent that amount of money. The two men at front desk had a little English but no one else.
Stayed 6 nights in Mar 2024
Response from Management on Mar 16, 2024
Dear Julie,We are sorry to hear about the bad experience you had during your stay.We take extreme measures to make sure our staff is friendly and as helpful as possible.We’re sorry but we don’t offer laundry service at the hotel or a convenient store, if you wish to have a snack.We’re sorry to hear you were dehydrated during your stay, we offer two free water bottles a day and additional bottles can be bought at reception, and bar/restaurant.We continue renovating/mantaining the property building and surroundings to keep property great for our guests to enjoy and that— as with any maintenance - can cause some noise.Hope you have a better experience at your next stay.Sincerely,Management.

6/10 Okay

Azalea

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Beautiful hotel! Secluded and private! The pictures do not do it justice. The restaurant/bar staff were very kind and attentive but the reception was horrible. Very rude and short tempered. The person who made the reservation will need to bring their ID even though it is not stated anywhere. They only make exceptions to certain people and when you ask them why they say they can’t do it for everyone. Once the manager came in and I told him how it was unfair that he treated other customers compared to me, he apologized and ended up helping us during check in.
Stayed 2 nights in Mar 2024
Response from Aldea del Bazar & Spa on Mar 14, 2024
Thank you so much for your review, this helps us to improve our services.

4/10 Poor

Adriana

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Aldea del Bazar & Spa on Mar 14, 2024
Gracias por su preferencia

4/10 Poor

Joseph

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Pool and area around the pool is nice. Service staff are not helpful.
Stayed 6 nights in Feb 2024
Response from Aldea del Bazar & Spa on Mar 3, 2024
Gracias por su preferencia

10/10 Excellent

Michael, Williams Lake

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The buffet was great . But as far getting drinks around pool or lunch was a long wait even going up the beer was ridiculous slow. its not a place where they come to pool and offer drinks. We wouldn’t , you must walk or taxi’s . Beach was not close overall hotel very beautiful and staff where find
Stayed 5 nights in Feb 2024
Response from Aldea del Bazar on Feb 28, 2024
Thank you so much for your kind review

6/10 Okay

Rene

Travelled with family
Liked: Staff & service
Clean room
Stayed 7 nights in Feb 2024
Response from Aldea del Bazar & Spa on Feb 13, 2024
Gracias

4/10 Poor

jeffrey

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 26 nights in Jan 2024
Response from Aldea del Bazar & Spa on Feb 13, 2024
Gracias

6/10 Okay

Gerardo Mendiola

Travelled with family
Liked: Property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Aldea del Bazar on Jan 25, 2024
Gracias

6/10 Okay

Caitlyn, Edmonton

Stayed 4 nights in Dec 2023
Response from Aldea del Bazar on Jan 25, 2024
Gracias

10/10 Excellent

Alfredo

Travelled with family
Liked: Amenities
Staff was very helpful, front desk guys were very nice in helping me with all my needs!
Stayed 2 nights in Dec 2023
Response from Aldea del Bazar on Jan 25, 2024
Thank you so much for staying with us

10/10 Excellent

Carolina

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice and clean hotel
Stayed 2 nights in Nov 2023
Response from Aldea del Bazar on Nov 12, 2023
thank you so much

10/10 Excellent

Anselmo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 4 nights in Nov 2023
Response from Aldea del Bazar on Nov 10, 2023
Thank you

4/10 Poor

Armando Antonio Garcia

Disliked: Staff & service, amenities
Necesita mantenimiento la propiedad
Stayed 4 nights in Oct 2023
Response from Aldea del Bazar on Nov 10, 2023
Gracias por su comentario nos ayuda a mejorar

10/10 Excellent

Verónica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacaciones
Vacaciones
Stayed 3 nights in Aug 2023
Response from Aldea del Bazar on Aug 31, 2023
Gracias por su preferencia

2/10 Terrible

esteban

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
A/C didn’t work and was leaking
Stayed 1 night in Aug 2023
Response from Aldea del Bazar on Aug 21, 2023
Gracais por su comentario, nos ayuda a mejorar

10/10 Excellent

Maria, NORTH LAS VEGAS

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful
Stayed 3 nights in Aug 2023
Response from Aldea del Bazar on Aug 16, 2023
Muchas gracias

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Aldea del Bazar on Jul 6, 2023
GRACIAS

10/10 Excellent

MEERA

Stayed 2 nights in Jun 2023
Response from Aldea del Bazar on Jun 29, 2023
gracias por su preferencia

10/10 Excellent

Mercedes, woodland

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice people helpful,the cleaning team very good the staff on the front desk really attentive.
Stayed 6 nights in Jun 2023
Response from Aldea del Bazar on Jun 18, 2023
Gracias por su comentario

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023
Response from Aldea del Bazar on Jun 17, 2023
Gracias infinitas por su preferenciasaludos

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is clean and very safe except the Air conditioner wasn’t the best
Stayed 2 nights in Jun 2023
Response from Aldea del Bazar on Jun 7, 2023
Muchas gracias por hospedarse con nosotros, su comentario nos ayuda a mejorar.

8/10 Good

Darrell

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
room air conditioning in room 201 did not work. hair dryer in room 215 did not work
Stayed 4 nights in May 2023
Response from Aldea del Bazar on Jun 3, 2023
Gracias por su comentario y su preferencia

8/10 Good

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
They need to fix the liking toilets and upgrade the towels
Stayed 2 nights in May 2023
Response from Aldea del Bazar on May 26, 2023
Thank you

6/10 Okay

Miguel

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2023
Response from Aldea del Bazar on May 30, 2023
Gracias por su preferencia

10/10 Excellent

Diego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 5 nights in Mar 2023
Response from Aldea del Bazar on Mar 24, 2023
muchas gracias por su preferencia

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Aldea del Bazar on Apr 12, 2023
Muchas gracias por su preferencia

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service
Beautiful site and pool. Big clean rooms. Pretty good breakfast.
Stayed 7 nights in Mar 2023
Response from Aldea del Bazar on Mar 16, 2023
muchas gracias por sus comentarios, esperamos verla nuevamentesaludos cordiales

10/10 Excellent

ELVIRA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was delicious, poblano enchiladas are really good. Simple but comfortable hotel. The beach near the hotel is the best
Stayed 2 nights in Mar 2023
Response from Aldea del Bazar on Mar 11, 2023
thank you so much for your review

10/10 Excellent

carl

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
We were there only overnight but the beds were comfortable and the A/C worked well.
Stayed 1 night in Feb 2023
Response from Aldea del Bazar on Mar 4, 2023
Thank you

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Very clean, friendly staff and within walking distance of a few beautiful beaches to enjoy!
Stayed 8 nights in Feb 2023
Response from Aldea del Bazar on Feb 25, 2023
thank you for your review

10/10 Excellent

Barbara, Berkley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked this hotel very much. The staff was very helpful and pleasant. The rooms are large and have everything we needed. The pool is large, and the water temperature was perfect. The location is good, and walk able. We will return!
Response from Aldea del Bazar on Feb 13, 2023
thank you

10/10 Excellent

ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Aldea del Bazar on Mar 6, 2023
GRACIAS POR SU PREFERENCIA

8/10 Good

Darrell

8/10 Good

Misael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Muy tranquilo y relajante. Cerca de la playa en auto. El internet es muy malo.
Stayed 7 nights in Nov 2022
Response from Aldea del Bazar on Dec 3, 2022
muchas gracias por sus comentarios, trabajaremos en ello

6/10 Okay

nancy

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Hormigas en el cuarto Mol en el tapete del baño y baño en general Minisplit no funciona aproximadamente
Stayed 2 nights in Nov 2022
Response from Aldea del Bazar on Nov 8, 2022
gracias

8/10 Good

Lillie

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay for leisure travel. If on business and need Wi-Fi, it’s only available around the pool or in the restaurant. Overall a good experience.
Response from Aldea del Bazar on Nov 5, 2022
MUCHAS GRACIAS

10/10 Excellent

austin

Stayed 4 nights in Oct 2022
Response from Aldea del Bazar on Nov 5, 2022
MUCHAS GRACIAS

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff (morning, noon, and night) were always friendly. They were helpful and answered all our questions. The property is beautiful, and the view of the property and ocean was wonderful. The staff kept everything spotless.
Stayed 1 night in Sep 2022
Response from Aldea del Bazar on Sep 24, 2022
thank you so much for your kind words

6/10 Okay

Yiannis

Liked: Staff & service
One think i like the hotel at nivht is peacyfiul enjoy swimming the pool
Stayed 4 nights in Aug 2022
Response from Aldea del Bazar on Sep 5, 2022
thank you

10/10 Excellent

Kimberly

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was beautiful and walking distance to the best beach in town. Loved my stay.
Stayed 4 nights in Jun 2022
Response from Aldea del Bazar on Jul 4, 2022
thank you so much

10/10 Excellent

Elizabeth

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and very nice hotel
Stayed 5 nights in Jun 2022
Response from Aldea del Bazar on Jul 2, 2022
thank you so much

6/10 Okay

MARIA DE LOS ANGELES

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Jun 2022

10/10 Excellent

Toni

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Stayed 5 nights in May 2022

4/10 Poor

Sakina

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The room overall q
Stayed 3 nights in May 2022
Response from Aldea del Bazar on Jun 9, 2022
gracias por su preferencia

4/10 Poor

Verified traveller

Disliked: Staff & service
Stayed 3 nights in Apr 2022
Response from Aldea del Bazar & SPA on May 17, 2022
Gracias por su preferencia

10/10 Excellent

Nuno Miguel Pinheiro, San Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Very quiet and close to one of the best beaches in town.
Stayed 2 nights in May 2022
Response from Aldea del Bazar & SPA on May 10, 2022
Thank you so much

10/10 Excellent

Luis

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, fantastic stay!
Stayed 1 night in May 2022
Response from Aldea del Bazar & SPA on May 9, 2022
thank YOU