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Reviews of Hotel Posada del Río

3 out of 5
Hotel Posada del Río
Km 11 Camino Pucón-Caburgua, Pucón, Araucania

Reviews

9.0

Wonderful

Rating 10 - Excellent. 22 out of 31 reviews" "
Rating 8 - Good. 4 out of 31 reviews" "
Rating 6 - Okay. 3 out of 31 reviews" "
Rating 4 - Poor. 0 out of 31 reviews" "
Rating 2 - Terrible. 2 out of 31 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

10/10

Amenities

9.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2019
Response from Parque Metreñehue on Jan 7, 2020
Nos agradecería recibir un poco más de información sobre porque nos dio la puntuación 6/10. Nos ayudará a mejorar!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best breakfast we had in Chile
Wonderful host, very helpful with recommendations for the area. Comfortable room. Best breakfast buffet we had in Chile. I would stay here again.
Stayed 1 night in Jan 2019
Response from Elisabeth on Feb 5, 2019
Many thanks for your lovely comment! We are happy to hear you had a great experience at Hotel Posada del Rio & we do hope that you return to stay with us on your next visit to Pucón!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful haven just outside Pucon.
This hotel was the perfect place to relax and recharge. The property had excellent views of the volcano, acess to the river and a pool to cool off, and was centrally located to the thermal pools (spas) further up valley. The room was well appointed, breakfast and dinners were delicious, and the staff were lovely. I would highly recommend this place to anyone if they are thinking of heading to Pucon. I hope to get back. Beautiful!
Stayed 3 nights in Feb 2018
Response from Parque Metreñehue on Mar 1, 2018
Many thanks for your lovely review! We are happy you enjoyed every corner of our park and do hope that you return to Pucón and to Parque Metreñehue in your next visit to Chile!

10/10 Excellent

Chelsea, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely escape just outside of town
My husband and I stayed at the bed and breakfast for a portion of our honeymoon in Chile. The place is lovely and set outside of town. We could hear the river rushing constantly. We sat on our little porch reading and listening to the river. Carolina, the administrator, was very kind and helpful. Her and the owner gave us several great tips on what to do nearby. The breakfast spread was wonderful, meats, cheese, fresh fruit, yogurt cereal, fresh baked cakes and breads. Highly recommend if you’re looking for a quiet place to relax after a day of hiking, white water rafting and adventuring. However, we did have a car to get around. It would be more difficult without a car, as it is not within walking distance of anything. But that was more than ok for us.
Stayed 2 nights in Jan 2018
Response from Public Relations Manager on Jan 31, 2018
Thank you so much for your detailed review! We are so happy to hear that Hotel Posada del Rio will be remembered as the perfect place where you spent your honeymoon :) We do hope that one day you will return to celebrate an anniversary at Parque Metreñehue, we will be here waiting for your when you do return.

10/10 Excellent

Giora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Posada with great service!
Amazing place. Highly recommended! We booked our stay for two nights. I wish we had had more time. We had a beautiful room in the main building. Warm and cozy. Nicely decorated and comfortable. The staff is very friendly, and Carolina, the manager, is an amazing person who takes pride in her job and is very detail oriented. She makes sure you receive a good service and feel at home. The breakfast buffet was one of the best we had during our trip to the South of Argentina and Chile. Assorted cold cuts and local cheeses. Fresh fruits. Yogurts. Good selection of breads and freshly baked cake. Eggs. And delicious fresh made crepes with dulce de leche!!! The location is perfect. Next to a beautiful river. Less than 2 miles from the center of Pucón, and very close to some attractions. Our stay at this Posada exceeded our expectation and for sure we would love to comeback one day.
Stayed 2 nights in Jun 2017
Many thanks for your comments! It is great to hear you enjoyed every aspect of your stay at Hotel Posada del Rio! We do hope that you may return to stay with us again :)

10/10 Excellent

ALAN, houston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pucon
Extremely pleased to find this place. Hotel owners and staff made us feel at home. AT HOME really. I will be back and that is where I am staying.
Perfect! That is the best accolade de could wish for! We look forward to welcoming you back to Parque Metreñehue next time you are in town.

2/10 Terrible

James, California

Disliked: Cleanliness, staff & service, room comfort
Stay away from here!
Almost impossible to find -- took me almost two hours to locate it. Only food available in the evening was a ham and cheese sandwich -- cook and waitress was the receptionist. Breakfast unimspired Took more than twenty minutes to find someone to help me check out. This was supposed to be a free night from Hotels.com -- ended up paying full price on my credit card. Would not recommend this place to anyone.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice B&B out of town
This is a really nice B&B (not a hotel) set in lovely quiet surroundings about 10 km out of Pucon. The owners are friendly and can do meals by prior arrangement. We enjoyed 4 nights there and would happily go back.

2/10 Terrible

Hermilo Ugarte

Stayed 1 night in Jan 2023

10/10 Excellent

Andres

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar unico, con buenos accesos y lugares increibles para recorrer.-

10/10 Excellent

Luiz Fernando

Liked: Staff & service, property conditions & facilities, room comfort
Grata supresa.
Momentos inesquecíveis num local lindo, com o Rio Pucon ao fundo é uma vista maravilhosa do vulcão Villarrica. Atendimento excepcional da Caroline. Loft grande e com uma cama/colchão espetacular.
Stayed 5 nights in Mar 2019

10/10 Excellent

Soane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente e tranquila hospedagem
A pousada é muito bem cuidada, e fica numa área muito bela a uns 10 minutos do centro de Pucón (todo em asfalto). O quarto superior é ótimo, bem aconchegante, com uma excelente cama, e muito tranquilo. A calefação funciona a contento. O chuveiro é forte e esquenta bastante. O café da manhã é ótimo, tem tudo o que você precisa para suportar um bom dia de caminhadas. Inclusive, por dois dias houve até queijo de cabra à disposição! A área do Parque Metreñehue é fantástica, muito verde, muitas flores, um rio muito bonito a alguns metros de caminhada, e uma bela vista do vulcão Rucapillán (ou Villarica). Tem um restaurante, que funciona mediante reserva prévia (não utilizamos). Quanto ao atendimento: é apenas correto, à exceção da administradora Carolina, que foi uma excepcional anfitriã! Muito solícita e simpática, explicou detalhadamente tudo o que havia a fazer na região, dando dicas preciosas. Em resumo, recomendo a todos. É uma fantástica opção em Pucón.
Stayed 3 nights in Dec 2018
Response from Parque Metreñehue on Jan 11, 2019
Muito obrigado pelo seu comentário detalhado. Estamos muito felizes em saber que você gostou da sua estadia e esperamos que um dia, quando você retornar a Pucón, escolha novamente o Parque Metreñehue.

10/10 Excellent

Nandij, DIJON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hôtel
Bel hôtel dans un cadre de verdure. Excellent petit déjeuner. Belle décoration dans un environnement calme et agréable. Grande chambre de plain pied avec de grande baie qui donne sur un parc. TB.A recommander.
Stayed 2 nights in Mar 2018
Response from Parque Metreñehue on Apr 18, 2018
Merci beaucoup pour votre commentaire détaillé. Nous sommes très heureux que vous ayez apprécié votre séjour et espérons qu'un jour vous reviendrez à Pucón et au Parque Metreñehue.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente estadía, mejor atención de Carolina (administradora) y los demás. Las instalaciones y habitaciones en perfecto estado. Calefaccionado día y noche, un entorno bien cuidado. A pesar del excelente estado de todo, el precio es un poco alto. Ese es mi único reparo.
Response from Encargado Relaciones Públicas - Parque Metreñehue on Nov 6, 2017
Muchas gracias por tu comentario. Nos alegra escuchar que disfrutara de todas nuestras instalaciones. Nos cuidamos que nuestros precios están dentro del rango normal para lugares de la misma calidad en Pucón. Esperamos que vuelva a Pucón y al Parque Metreñehue!

10/10 Excellent

Ana Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cómodo y relajante ideal para escapar de la ciudad
Buenísima estadía, no fue complicado llegar ni nada.
Muchas gracias! Es verdad, nuestro parque es ideal para escaparte de la ciudad!

10/10 Excellent

Maria Paz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muy bien atendido
Fue una experiencia muy buena, la atención del lugar es de sobre nivel. Todo muy limpio, el parque es hermoso con muchas comodidades. Los dueños transmiten esa calidez, te atienden muy bien. El desayuno es sencillo pero rico, fresco.
Excelente! Muchas gracias por postear su comentario. Vamos a compartirlo con nuestro personal y esperamos que vuelva luego a Parque Metreñehue!

10/10 Excellent

Luiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lindo, limpo e agradavel
Todo atendimento foi excelente. Pessoas alegres. Quartos lindos, limpos e bem decorados. Cada detalhe foi pensado. O cafe da manha tambem muito saboroso e farto. O hotel tem ima energia incrivel e muita natureza.
Muito obrigada! Estamos felizes em saber que você gostou da sua estadia no Parque Metreñehue

10/10 Excellent

Cecilia, Buenos Aires

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lugar mágico en Pucón
Carolina nos dió una excelente recepción y trato, todo fue muy cómodo y resaltamos la predisposición para todo lo que necesitamos, lo recomendamos sin dudas Tener en cuenta que está a unos km del centro de Pucón y es necesario ir para contratar excursiones o hacer compras
Muchas gracias por tu comentario! Es excelente saber que disfrutaran de todas nuestras instalaciones e atención durante su estadía.

8/10 Good

Verified traveller

Liked: Staff & service
Encontro com a natureza
Apartamentos da pousada muito bons, os do anexo deixam a desejar. Porém ao visitar outros locais, percebemos que é uma característica da região, rústicos e pequenos. Algo menos romântico e mais aventureiro. O som do rio para dormir é mágico. Não deixe de aproveitar o restaurante peruano, é perfeito, e, se der sorte, o jantar da antiga proprietária. O staff é excelente
Muito obrigada! Estamos felizes em saber que você gostou da sua estadia no Parque Metreñehue

10/10 Excellent

Elcio, Rio de janeiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom
Tudo muito bom a vista do vulcão ótimo ,fora do tumulto de pucon , e o atendimento da Carolina foi maravilho parabéns
Muito obrigada!

6/10 Okay

Rodrigo, Chile

Liked: Cleanliness, room comfort
Estadía en Posada del Rio
Muy lindo lugar, muy buen desayuno, habitaciones muy cómodas, lo malo, no hay señal Movil y el internet del recinto es pésimo.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hermoso lugar!
El lugar es increible. Las habitaciones son muy lindas y el entorno natural es espectacular. Por otro lado la atención de todo el personal es muy bueno. Lo recomiendo 100%
Response from Encargado Relaciones Públicas - Parque Metreñehue on Nov 4, 2017
Muchas gracias! Siempre es bueno escuchar que nos recomendaría en el 100%! Eso es lo que buscamos con la calidad de nuestra oferta.

10/10 Excellent

Maureen, Santiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grata sorpresa
Reservamos a último momento y pensamos que el hecho que quedara en el km 11 camino a Caburga podía ser una desventaja. Sin embargo, la ubicación y entorno del hotel es muy agradable. El hecho que el hotel se encuentre ubicado en un parque lo hace perfecto para la familia y para relajarse tan solo estando ahí. Un rico restaurante peruano acaba de inagurarse en su interior. Nos hospedamos en una pieza doble superior y su tamaño y terraza fueron muy comodas.
Muchas gracias por su comentario! Estamos muy contentos que nos encontró y que disfrutaron de su estadía en Parque Metrenehue.

10/10 Excellent

Adrian, Raleigh, NC. USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El mejor servicio
Excelente! el servicio fue unico. Cuando llegamos, el hotel estaba cerrado por remodelaciones, y aparentemente no estaban al tanto de nuestra llegada. Sin embargo, nos atendieron muy bien, e inmediatamente nos proporcionaron una habitacion y acomodaron todas nuestras necesidades. Muchas gracias a toddas las chicas que nos atendieron durante nuestra estancia.
Lamentamos el inconveniente cuando llegaron y nos estabamos al tanto de la reserva, no nos suele pasar. Sin embargo, nos alegra escuchar que todo se solucionara y que disfrutaron de nuestras instalaciones y servicio.

6/10 Okay

Paula, Santiago

Liked: Staff & service, room comfort
Hotel en lindo lugar
Hotel en hermoso lugar; a 5 min de Pucon. Pieza pequeña pero linda y con una cama y sabanas muy buena. Buena relación precio calidad.
Excelente! Muchas gracias :)

8/10 Good

Andrea, Fortaleza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adorei
Muito confortável e o café da manhã era delicioso. Infelizmente o wifi não funcionada direito.

10/10 Excellent

Roberto, Roldan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Excelente

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy familiar
Un lugar muy bonito y muy familiar.

10/10 Excellent

Veronica, Temuco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Excelente atención; lugar tranquilo; hermoso paisaje

10/10 Excellent

Fernanda, Canela/rs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vontade de morar lá
Tudo perfeito. Pousada bem pequena mas o quarto era enorme com saída para o jardim. O atendimento não poderia ter sido mais simpático. Fica um pouco distante do centro mas compensação fica a 50m do rio. Dormimos com o barulho da água.

10/10 Excellent

Annick, LONGJUMEAU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gite dans un Parc
Pour accéder à ce B&B, nous avons traversés un superbe parc, ou nous avons été accueillis par deux charmants toutous. A notre arrivée, nous apprenons que été upgradés. La suite n° 02 est magnifique, un salon avec canapés et un petit poële, c'est super de s'endormir avec le crépitement du bois, une chambre avec un king size, grand placard, télévision à écran plat. Terrasse privée et une vue sur le magnifique parc de toutes les fenetres. La salle de bain est immense avec douche et baignoire. Le petit déjeuner est complet et copieux, il se déroule dans la salle à manger avec feu de cheminée. Le personnel est très gentil, disponible et veut toujours vous satisfaire mais ne parle pas anglais seulement la propriétaire le parle très bien. Et tout cela à 10 minutes de PUCON ou pour les canivores je vous conseille le restaurant EL FUGON (personnel acceuillant - demandé RODRIGUO - qui vous conseille sur les spécialités). Le seul petit bémol, c'est Internet, nous sommes à la campagne, la connexion est désatreuse, même si la propriétaire nous a donné son routeur pour mettre dans la suite, mais nous n'avons pas besoin d'internet quand nous sommes en vacances !!! Il y a tellement de belles promenades a faire autour de ce B&b. Nous avons tellement adoré ce gite que nous y sommes restés 5 nuits.