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Reviews of Mamaison Residence Downtown

3.5 out of 5
Mamaison Residence Downtown
Na Rybnicku, 5, Prague, PRG

Reviews

9.2

Wonderful

Rating 10 - Excellent. 113 out of 205 reviews" "
Rating 8 - Good. 83 out of 205 reviews" "
Rating 6 - Okay. 8 out of 205 reviews" "
Rating 4 - Poor. 1 out of 205 reviews" "
Rating 2 - Terrible. 0 out of 205 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Yat Cho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Great location and wonderful room & amenities. Free washer/dryer (though you have to buy detergent from the front desk) was a HUGE plus, but it took several hours to wash one load! If the location works for you, I highly recommend this hotel!

10/10 Excellent

Sue, Cardiff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apartments just 5 mins walk from main tourist area
Spacious, clean and well decorated, fab comfortable beds, staff very good, overall, excellent.

10/10 Excellent

Gail, Fredreicton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely recommend.
Loved that they had a washer and dryer on each floor to use.. for free. Bring a bit of laundry soap and a dryer sheet. Also there is a dishwasher. The rooms are so spacious and comfortable. The kitchen was well equipped. I would definitely recommend.

10/10 Excellent

Gail, Fredreicton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend these apartments.
These 1 bedroom apartments were great for our group of several couples touring Prague for 4 days. There was lots of room to gather in one room for our nightcaps. Lots of dishes in the kitchen. There was a drip coffee maker, toaster, and a 2 burner stove. Perfect to have a breakfast or snack. The staff were awesome. About a 8-10 minute walk away, there was a nice grocery store to purchase bread, eggs, bananas, beer, water, wine etc. We loved that grocery store. You just can't beat the Mariott Brand. Thanks

8/10 Good

Hal, Istanbul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and polite staff...We are willing to come again...

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

David, Cheltenham, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High quality apartments 25 min walk to centre
Stayed here for 2 nights with the family to visit Prague for the first time. We booked 2 studio rooms, and were upgraded to 2 one bed apartments that each had a big bedroom, lovely bathroom, good sized living room with sofa bed and dining area for 4, plus a decent kitchen with all you need. Good aircon, very comfortable beds and very well maintained. Sauna and gym available. Parking was expensive at 25€ but secure underground and one of the cleanest car parks I've ever seen! Location was ok, right on the edge of Prague 2 district so about a 25 minute walk to the historic centre.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Value
We really enjoyed the hotel. The rooms are a great size and with everything you'd expect from a normal Marriott hotel room. Its a 5-10 minute walk to the main street and 2 train stations. The area seems a bit "rough" at first, and we did see some drug related activity in the area, although this problem does seem to be present throughout Prague.

10/10 Excellent

Mohammadali, Manchester, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Nothing to complain about. It was perfect, we had neighbors with a child, but could not hear them at all in our room. The service was discrete and efficient. The bed was very good. The room was very clean. The location of the hotel was very convenient as well.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality apartment
Really enjoyed staying here for 2 nights. Could happily move in for weeks if I had to work in the area. Comfortable bed. Full kitchen. Very spacious. Excellent wifi. Convenient location. Hard to find a fault - perhaps the decor looks a little old might be a complaint for some.

10/10 Excellent

Jyoti, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experiece. Very good location. Friendly staff. Breakfast not so good for price. Don't buy it.

10/10 Excellent

Steve, Orange County, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oasis of civility
Well located, 0.25 miles to either of 2 metro stops; grocery store within 0.4 miles. Courteous and knowledgeable staff. Tram to castle within 2 blocks. Apartment fully equipped with nearly new cookware; sufficient dishware to serve 4. Very satisfying and relaxing interlude on a busy travel schedule through Europe.

8/10 Good

Marcelo, brasilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent
Although a little bit far from the downtown, the hotel is perfect for a couple which want to stay at a very comfortable room and may want to cook some of the meals. The kitchen is sufficiently equipped with very well conserved utensils. Moreover, there is a washing machine for the utensils. For me, it was a great deal!

10/10 Excellent

Susan, Ft. Lauderdale, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LIKE HOME!
Front desk extremely helpful. ALL of them Sarka, Victor and Manager, Martina went out of their way to be kind! The room is a perfect layout and stocked with everything you need to cook and have this be your home. Suggested tours by local company worked out very well! Couldn't be happier!

10/10 Excellent

David W.

Liked: Cleanliness, staff & service, room comfort
You will not get better
I stayed here for around 3 years about 10 years ago so was a little worried it may have gone downhill i should not have worried, some of the same staff still work there rooms and reception still kept to a very high standard you won't get better.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

DAVID, Caldicot Gwent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Mature couple
Very nice stay , the rooms are very spacious and clean. Beds are comfortable , this is our fourth stay and will stay again

8/10 Good

Oana

Liked: Property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Alena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Gareth, Bedfordshire UK

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Slightly Dissapointed with stay
Dont get me wrong these apartments are of above standard but not amazing. The room had all the mod cons and was clean. The actual hotel apartments is situated in a slighty sleazy side street with the red light district just a few metres away, but Prague still feels safe to walk around at night. The breakfast is not worth the price as it is very basic continental fare and the weekend reception is below standard compared to the week staff. Reception gave my room number by mistake to a couple in their 60s who walked into my room thinking it was theirs with me naked on the bed afther a shower. Yes I saw the funny side but I dont think the couple did
Response from Martina Cerna on Apr 4, 2015
Dear Mr. Gareth, Thank you for taking the time to share your experience from your recent stay at our Prague Marriott Executive Apartments. Your feedback is very valuable to us and I have already addressed this issue to make sure this will not happened again. I sincerely apologize for the inconvenience we have caused you and I would like to assure you, this was truly an exception, as our guest safety and security is highly important to us. We hope you will again place your trust in us and allow us the chance to serve you again in the future. Yours Sincerely, Martina Cerna Residence Manager

8/10 Good

Dan, Ottawa, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to everything
Everything was pretty much as we had hoped/expected.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Beverly, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Coffee In The Room Would Have Been A Plus
Buyer BEWARE. We rented the APARTMENT to have coffee each morning IN OUR ROOM. Never assume the coffee/tea maker means you WILL get a coffee machine. We had three rooms and only one room had a Kerug machine. I had called the Marriott 800# and was told each room had a coffee and tea maker. I did everything I could to make sure I had a coffeemaker. I am sure Marriott will respond with coffee is available in the lobby for sale. That's not why people request an apartment. Also,the location was smoke free so our one reserved smoking room was False information. Hopefully Hotels.com fixed this false information. The front desk staff were very nice even thru our frustrations.

10/10 Excellent

Adrienne, Hamilton, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I Will definitely stay here again
Absolutely loved this place. Centrally located. Easy access to tram #22. Clean and very spacious rooms.When I'm back in Praha I will be back here. Amazing restaurant called Cicida around the corner.

10/10 Excellent

Shaun, Montreal, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value. Well located.
Large, well appointed rooms. Walking distance from Wencelaus Square, National Museum, State Opera House, Old Town, Lesser Town and Jewish Quarter. Many mini-marts, cafes, resto-pubs within 150m radius of the hotel. About a 10 minute taxi ride from the main train station. Would definitely book here again.

10/10 Excellent

Larsen, Tel Aviv

Liked: Staff & service, property conditions & facilities, room comfort
Good hotel! Not far from the center!
Very good hotel! If I will back to Prague I'll book only this hotel! Nice and pleasant stuff. Huge rooms! Kitchen, coffe maker and fridge are in the room! It was a little dusty in rooms, not so clean a can say, bit not horrible at all. Bottom line, I recommend this Hotel!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
The only fault is no mirror in the main room for doing makeup and the hallway had a bad smell but not in the room

10/10 Excellent

Barbara, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently situated apartments
Very comfortable room with kitchenette and bathroom. Nice quiet area. We signed up for breakfast as well which I would reccommend as a nice leisurely way to start the day. The only minor irritation we had was that the electronic door keys did not always work, My husband and I were very happy with the accommodation as was my Australian sister

8/10 Good

Peteranne

Liked: Cleanliness, staff & service, room comfort
Positive experience in Prague
Our room in the Marriott apartments was a good size and was comfortably furnished. There was a laundry on each floor with both a washing machine and a drier. The staff were very pleasant. The building is within an easy walk to the main square and the old town. There is a mini market on the corner. However, the street in which the hotel is located is a very empty side street and is quite run down but once inside the atmosphere is more welcoming. There is free wifi in the public areas of the building.

8/10 Good

SH, Chandlers Ford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walking distance to most places of interest
Enjoyed our 6 day break with plenty of sites to visit. The only niggle regarding the apartment was the lack of essentials e.g dishcloth, washing up liquid ( which could be purchased at reception) and a few tea bags and coffee sachets would have been nice without having to go to the mini markets close by, as soon as we arrived. The location was good, walking distance to many places of interest also very close to the trams and metro station.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean and safe and the staff was friendly and efficient. Unless you get breakfast for free as part of the offer, would not eat breakfast there as it was OK but not worth the price. Very close to metro and tram stops - only 2 minute walk.

8/10 Good

CMMMM

Liked: Staff & service, room comfort
nice location
nice location, comfortable and spacious room. breakfast frugal

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The members of the reception staff were all very friendly and extremely helpful. A couple of minor problems in the apartment were remedied with dispatch. The location of the building is excellent and the neighborhood is filled with shops. .

8/10 Good

PW01

Liked: Cleanliness, staff & service, room comfort
Close to everything
Great location with roomy, clean rooms and very helpful staff. Breakfast very expensive but walk 50meters up the hill to Union Cafe for a fantastic omelette or bacon and eggs. No free wifi in the room and to connect to paid option is expensive which is a little inconvenient but free wifi available in the lounge by reception. Located just a short 10 min walk to Wencleslas Square and 20 mins to Carles bridge and old town.

10/10 Excellent

Archi, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
We had our wedding in Prague, so we had 4 rooms reserved in Longin center. Comfort,atmosphere, spacious and clean rooms are the strong sides of the hotel. Small,but cozy breakfast area. Reception staff very friendly. After our wedding we were surpriced to find icecold bottle of Czech sparkling wine in our room with the blessings. Location central, close to Wenceslas square and shopping areas, a bit far from Old town attractions (20 min. by walk) . Parking at the hotel is expensive - around 25 euro per night. We and our guests really enjoyed our stay there. Will stay there next time in Prague! Thanks to all reception staff and administration for accomodating us on one floor by our request!

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

fatboy slim, Chepstow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel and location plus great value
Wonderful stay at a great hotel plus what you get for the price is outstanding. We will be staying at this hotel again. Recommend this hotel to anyone who is going to prague.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious comfortable room. Within walking distance

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Quite hotel
Nice hotel but far away from from the Old Town. Room was too big and well designed

10/10 Excellent

Globetrotter48

Liked: Cleanliness, staff & service, room comfort
Perfect
Perfectly situated hotel near the main turistic sites. The rooms were nice and tidy and the personal was correct. The lobby was uninteresting place where you just passed by. Breakfastroom was small and we never took our meal here. Near the hotel there is a very nice restaurant called Cicala. We can recommend it. Prag is a tremendous city to visit.

10/10 Excellent

dwight, houston, tx

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
while not in the city center it was a 5 minute wal
while not in the city center it was a 5 minute walk to the i. p. palova underground then no more than a 15 minute ride to anywhere we went to. also a the 22 tram stop at same location. food shopping was nearby. they arranged a bus to the airport at a reasonable rate. all in all a very good stay.

10/10 Excellent

Brian, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value and staff
The room was well equipped and receptionists very helpful.

4/10 Poor

siaw

Disliked: Cleanliness, property conditions & facilities

6/10 Okay

ssl, Malaysia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We were lucky to be upgraded to executive suite though the studio apartment itself was very comfortable in size. However the furnishings like curtains and cushions were quite old and the design a bit jaded. New furnishings would truly enhance the look. Though Location was only 7 mins walk from city centre and 20 mins to old town you have to a go through lane which looks a bit rough. For abt only RM200 per night it was still a decent deal.

8/10 Good

523, Hong Kong

Liked: Cleanliness, property conditions & facilities, room comfort
Comfy apartment
The apartment is great and spacious but it is not that close to the old town and there is no supermarket nearby. The staff are very friendly and helpful.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Great apartment, great location. Ripoff breakfast!
Handy location, just 5 mins walk from I.P.Pavlova metro station. Apartment (large bedroom, bathroom, kitchen, large lounge/dining room) very impressive. Reception and breakfast rooms just ok. Watch out for expensive breakfast which is not included, and they don't tell you the cost up front!

10/10 Excellent

Wringtonian, Bristol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All you could possibly need in Prague
Very impressed with the standard and quality of this hotel and its staff. The night we arrived one of our suitcases got left in the taxi, but the receptionist was on the case immediately (excuse the pun!) and it was delivered before we got back from our trip to a local bar. Good location for a stroll down to Wenceslas Square although the Old Town is obviously a little further. Excellent rooms with spacious accommodation. High quality fittings evident in both the bathroom and the kitchenette. This was our fifth trip to Prague and we will be back and will have no hesitation in staying at the Longin again.