All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Huge suite for a bargain price
Beautiful clean and quiet hotel
Joanne Alison
Stayed 3 nights in Feb 2024
Response from Andrea on Feb 19, 2024
Dear Joanne,Thank you very much for such a lovely review and rating.Our entire team is delighted that you enjoyed staying with us and were satisfied with our services.Greetings from Prague!
Great hotel in a nice location. Enjoyed the heated floirs in the bathroom a lot! Easy to get anywhere by walking or public transportation
Larissa
Stayed 3 nights in Feb 2024
Response from Andrea on Feb 19, 2024
Dear Larissa,Thank you very much for such a lovely review and rating.Our entire team is delighted that you enjoyed staying with us and were satisfied with our location. Greetings from The Hotel Galileo team.
A lovely hotel a short walk from Wenceslas square. Lovely room with extra comfortable bed and nice amenities. Modest buffet breakfast. Very good price for what is a lovely hotel. Nice restaurants nearby and we did all the attractions on foot.
Michael
Stayed 3 nights in Jan 2024
Response from Andrea on Jan 23, 2024
Dear Michael, Thank you very much for such a great review and rating.Our entire team is delighted that you enjoyed staying with us and were satisfied with our breakfast,room and location.Warm greetings from The Hotel Galileo team!
10/10 Excellent
Loura
Dec 28, 2023
Loura
Stayed 4 nights in Dec 2023
Response from andrea on Dec 30, 2023
Dear Loura,Thank you very much for your great rating and your stay.Greetings from The Galileo Hotel team.
Hotel was within a 30 minute walk of Wenceslas Square. Comfortable hotel although pillows were too large. Rooms very spacious with fridge and kettle and coffee and tea. Room serviced daily.
Derek John
Stayed 4 nights in Oct 2023
Response from Hotel manager on Nov 3, 2023
Dear John, Thank you very much for your lovely rating and review. Our entire team is delighted that you have been satisfied with us.Greetings from Galileo.
10/10 Excellent
Tuomo
Nov 1, 2023
Tuomo
Stayed 4 nights in Oct 2023
Response from Hotel manager on Nov 3, 2023
Dear Tuomo, Thank you very much for your great rating and your stay. We appreciate that very much!
10/10 Excellent
Jacqueline .I
Oct 23, 2023
Jacqueline .I
Stayed 4 nights in Oct 2023
Response from Hotel manager on Oct 25, 2023
Dear Jacqueline,Thank you very much for such a great rating.Greetings from the Galileo team.
8/10 Good
Gülsen
Oct 14, 2023
Gülsen
Stayed 1 night in Oct 2023
Response from Hotel manager on Oct 17, 2023
Dear Gulsen,Thank you very much for your ratingand for staying with us.Greetings from the Galileo team.
Friendly staff, nice upgraded room, clean and comfortable.
My second visit here and already booked for my next trip.
Walkable to to centre, transport links really good and plenty of places to find food.
Stephen
Stayed 1 night in Sep 2023
Response from Hotel manager on Sep 27, 2023
Dear Stephen, Thank you very much for such a lovely review and rating.Our entire team is delighted that you enjoyed staying with us and were satisfied with our location and services. It's also very nice to hear that our staff was friendly.We're already looking forward to your next visit.Greetings from the Galileo team.
The hotel was nice and close to the metro station. THe breakfast was european standard. The only negative was that the AC was suspect.
Lacey
Stayed 7 nights in Sep 2023
Response from Hotel manager on Sep 18, 2023
Dear Lacey, Thank you for your kind review and rating.We are happy that you like our location.Greetings from the Galileo team.
8/10 Good
Phillip, Spring
Travelled with family
Sep 8, 2023
Liked: Cleanliness
We stayed in the older section of the hotel so it is a bit dated. It is clean, the AC works very well, there is good water pressure and they have a bidet.the breakfast was very good. The shower is small but did the job. Overall it was a nice stay.
Phillip
Stayed 4 nights in Sep 2023
Response from Hotel manager on Sep 12, 2023
Dear Phillip,Thank you very much for the lovely review and rating.Our entire team is delighted that you enjoyed staying with us and were satisfied.Greetings from the Galileo team.
4/10 Poor
Michael
Business traveller
Sep 6, 2023
Liked: Cleanliness
Disliked: Amenities
Well located in a good area of vinohrady, although they didn’t offer me the complimentary drinks or room upgrade which were included in my booking.
Still. An affordable, clean option if you need it.
Michael
Stayed 1 night in Sep 2023
Response from Andrea on Sep 8, 2023
Dear Michael,Thank you for your feedback. We are sorry the receptionist did not provide the sparkling wine upon arrival. Next time be so kind as to request the receptionist directly during your stay. As per the room upgrade, we had the hotel fully booked on the date of your arrival.We are delighted that you like our location.Greetings from the Galielo team.
Excellent location, walkable to new town/ old town. Also close to public transport.
Khin
Stayed 7 nights in Aug 2023
Response from Andrea on Sep 4, 2023
Dear Khin,Thank you very much for such a great review and rating.Our entire team is delighted that you enjoyed staying with us and were satisfied with our location.
Pěkný čistý pokoj, vše fungující, příjemný personál. Dobrá snídaně. Jen bych doporučil přeorganizovat snídani. Všechna jídla jsou v jednom rohu, takže nabírat si můžou maximálně 2 lidé najednou. Příbory jsou na opačném konci, takže se s talířem prodírám přes ty, kteří si berou nápoje. A používání kleští k nabírání míchaných vajíček, vážně?
Emil
Stayed 1 night in Aug 2023
Response from Andrea on Aug 11, 2023
Milý pane Emile, děkujeme moc za Vaše milé hodnocení a zpětnou vazbu. Určitě se nad Vaší připomínkou zamyslíme. Hezký den!
4/10 Poor
Anne
Jul 21, 2023
Anne
Stayed 2 nights in Jul 2023
Response from Andrea on Jul 28, 2023
Dear Anne, Thank you for your stay!
8/10 Good
Gianfranco
Jul 15, 2023
I don't understand the bad reviews. Clean hotel, spacious rooms, tranquility, helpful and kind staff, perfect location for visiting the city, abundant breakfast with a very nice room with windows where you can admire the view. I recommend to anyone who wants to spend a time in Prague without problems.
Gianfranco
Stayed 1 night in Jul 2023
Response from Andrea on Jul 16, 2023
Dear Gianfranco,Thank you very much for such a great review and rating.Our entire team is delighted that you enjoyed staying with us and were satisfied.See you next time!
10/10 Excellent
Farah
Jul 14, 2023
Farah
Stayed 3 nights in Jul 2023
Response from Andrea on Jul 16, 2023
Dear Farah, Thank you very much for such a great rating.
10/10 Excellent
Alexander
Jun 26, 2023
Alexander
Stayed 4 nights in Jun 2023
Response from Andrea on Jun 27, 2023
Dear Alexander, Thank you very much for your stay and rating. Greetings from the Galileo team.
8/10 Good
Anette
Jun 24, 2023
Anette
Stayed 3 nights in Jun 2023
Response from Andrea on Jul 2, 2023
Dear Anette,Thank you very much for such a lovely rating.Greetings from the Galileo team.
Dear Caroline,Thank you very much for such a lovely review and rating.Our entire team is delighted that you enjoyed staying with us. Greetings from the Galileo team!
10/10 Excellent
Karen E
May 8, 2023
Karen E
Stayed 3 nights in May 2023
Response from Andrea on May 29, 2023
Dear Karen, thank you for your lovely rating!Galileo team.
8/10 Good
Fredrick J
May 3, 2023
Fredrick J
Stayed 6 nights in Apr 2023
Response from Andrea on May 25, 2023
Dear Fredrick,Thank you very much for such a great rating.Greeting from the Galileo team!
A lovely hotel which was very clean and comfortable. Close to all attractions. Would happily come back
Joanne
Stayed 3 nights in Apr 2023
Response from Andrea on May 5, 2023
Dear Joanne,Thank you very much for such a lovely review and rating.Our entire team is delighted that you enjoyed staying with us. Greetings from the Galileo team!
8/10 Good
Emma
Travelled with partner, Travelled with group
May 1, 2023
Liked: Cleanliness, staff & service, amenities
Comfortable, nice position although not central, good breakfast and helpful staff. Noise carries from lobby up to bedrooms.
Emma
Stayed 3 nights in Apr 2023
Response from Andrea on May 5, 2023
Dear Emma,Thank you very much for such a lovely review and rating.Our entire team is delighted that you enjoyed staying with us. Greetings from the Galileo team!
Absolutely lovely Hotel. Breakfast was great. Enough to get you started in the morning. Bit of a walk to the main sites, but if walking isnt your thing, theres a tram stop 2 mins away. Some lovely bars and restaurants literally on the doorstep.
Nicola
Stayed 3 nights in Apr 2023
Response from Andrea on Apr 12, 2023
Dear Nicola, Thank you very much for such a great review and rating.Our entire team is delighted that you enjoyed staying with us and were satisfied with our location and breakfast.Greetings from the Galileo team.
Nice, clean and well maintained hotel. Tram and train services very near to the hotel. Easy access to city centre and tourist attractions.
Breakfast ok as not catered for vegetarians
Downside: Any noise upstairs or in the corridor is easily audible.
Murali
Stayed 3 nights in Apr 2023
Response from Andrea on Apr 12, 2023
Dear Murali, Thank you very much for such a great review and rating. Our entire team is delighted that you enjoyed staying with us. Greetings from the Galileo team!
This was the perfect hotel for me. I was visiting my daughter who is studying in Prague. Her apartment and school were very close to the hotel so it was very convenient. And I liked that it was a very nice hotel but it was not too fancy. Perfect for me!
Ellen
Stayed 5 nights in Mar 2023
Response from Andrea on Apr 4, 2023
Dear Ellen, Thank you very much for your great feedback.Our entire team is delighted that you enjoyed staying with us and were satisfied. Greetings from the Galileo team.
8/10 Good
Gregory
Mar 30, 2023
Liked: Staff & service
Everything either average or slightly above.
Gregory
Stayed 8 nights in Mar 2023
6/10 Okay
Pamela
Travelled with family
Mar 27, 2023
Liked: Cleanliness, staff & service, amenities
It was fine. Our room was not one of the apartment rooms and looked absolutely nothing like the photographs. It was pretty basic but the parking was easy and it was decent value for the money.
Pamela
Stayed 2 nights in Mar 2023
Response from Andrea on Mar 29, 2023
Dear Pamela, Thank you for the time dedicated to this feedback. Your reservation was for a standard double room, you can see the pictures of all types of rooms on our hotel website. Sincerely, Andrea.
10/10 Excellent
george
Mar 21, 2023
george
Stayed 1 night in Mar 2023
Response from Andrea on Mar 22, 2023
Dear George,Thank you very much for such a lovely review and rating.Our entire team is delighted that you enjoyed staying with us and that you were satisfied. Greetings from the Galileo team.
Dear Adair, Thank you very much for such a great review and rating.Our entire team is delighted that you enjoyed staying with us and were satisfied. Greetings from the Galileo team.
Easy check-in, nice and clean room, good breakfast. The room was a bit warm, even turning the radiator thermostat down, but apart from that I couldn't fault it.
Good location, 15 minutes walk to Muzeum and Václavské náměstí and the number 6 tram stops very nearby.
Stephen
Stayed 5 nights in Mar 2023
Response from Andrea on Mar 20, 2023
Dear Stephen, Thank you very much for such a great review and rating.Our entire team is delighted that you enjoyed staying with us and were satisfied with our location.Greetings from the Galileo team.
The only thing I can comment is that there’s no way of adjusting the heating system in my room despite weather was minus 3-4 degrees Celsius. It could have been better. Overall my stay was fine and breakfast is ok. Staff ok too. Nearest (walkable) metro station IP Pavlova and Namesti miru.
Dave
Stayed 3 nights in Feb 2023
Response from Hotel manager on Mar 6, 2023
Dear Mr. Dave, Thank you for your feedback and for your stay.There is central heating and we use air conditioning as heating during the winter. You can ask reception for assistance 24/7.Greetings from the Galileo team.
4/10 Poor
Erez
Travelled with family
Feb 23, 2023
Disliked: Room comfort
the kitchenette was gone
In the hotel.com listing it said includes kitchenette, included with some pictures. So we ordered this room. When we got there there was no kitchenette. The staff told us we can move to another suit with kitchenette, but much smaller - not fit for us. Very disappointing.
Erez
Stayed 5 nights in Dec 2022
Response from Hotel manager on Feb 24, 2023
Dear Erez, thank you for your feedback. Some of our apartment rooms are equipped with a kitchenette. We did not get any request about the kitchenette prior to your arrival. The apartment for 4 persons with a kitchenette was probably occupied. Kind regards, Galileo team.
4/10 Poor
Jan
Business traveller
Feb 22, 2023
Disliked: Property conditions & facilities
The breakfast was absolutely disaster. It looked like old train station buffet. The food was absolute junk. The orange juice was some kind of yellow water with plenty of sweetener. The coffee machine produced some kind of brown liquid which taste like old river Nil. Never ever again.
Jan
Stayed 1 night in Feb 2023
Response from Hotel manager on Feb 24, 2023
Milý Jane, děkujeme za Vaši recenzi.Je nám líto, že jste nebyl spokojený s kvalitou našich snídaní. Přejeme hodně štěstí na Vašich příštích cestách.Hezký den z Prahy! Galileo tým.
We stayed in room 402 for one night. The room was ok, nothing special, but fine for one night. The WiFi connection in the room was unstable though. The buffet breakfast was served on the 5th floor in the new building and it was descent. Although there was spoiled milk and when I complained about it to the staff they didn't believe me. Eventually, they replaced the milk but I was really unpleasantly surprised that they didn't know how spoiled milk tastes and they wanted to argue about it - crazy. The location of the hotel is great. It's quiet there but still very close to two metro stations. Overall, the hotel was fine for the price we had paid.
David
Stayed 1 night in Feb 2023
Response from hotel manager on Feb 10, 2023
Dear David,We would like to thank you for the time dedicated to this feedback. We value all our customer's reviews in order to improve our services.It is very nice to hear that you were satisfied with our location.Greetings from the Galileo team!