Lunch and dinner served, Modern European cuisine
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Reviews of Design Metropol Hotel Prague

4 out of 5
Design Metropol Hotel Prague
Narodni 33, Prague

Reviews

8.2

Very good

Rating 10 - Excellent. 321 out of 1001 reviews" "
Rating 8 - Good. 495 out of 1001 reviews" "
Rating 6 - Okay. 148 out of 1001 reviews" "
Rating 4 - Poor. 21 out of 1001 reviews" "
Rating 2 - Terrible. 16 out of 1001 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rems

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Leona on Apr 5, 2024
Thank you for your positive rating.

10/10 Excellent

King Chee Keely

Liked: Cleanliness, staff & service, property conditions & facilities
Choose the same hotel 8 years apart to travel in Prague. It's located between the old town and the new town. You may need a bit walk to the main area/ Charles Bridge about 15-20 mins. Breakfast is nice and variety choices.
Stayed 4 nights in Nov 2023

2/10 Terrible

Anja

Stayed 1 night in Dec 2023
Response from Leona on Dec 28, 2023
Thank you for your comment,if you could tell us what was the reason of your really low review it would be great. We want to improve and make stay of our guests pleasantly after all.

6/10 Okay

James

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
Great position but some issues with the room
The hotel was in an excellent position, the room size was ok and very clean. The breakfast was good and the staff were lovely. However we had a problem with our room (802) where the thermostat in the room clearly didn't work as it was SO hot. They staff were very quick and sent up an air con unit but that also didn't work properly and kept turning off. So in all it was a reasonable hotel in a great position but had problems.
Stayed 3 nights in Dec 2023
Response from Leona on Dec 28, 2023
Thank you for your comment,we are assuring you that we will try to fix the problem with the thermostat.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023
Response from Leona on Oct 26, 2023
Thank you for your rating even though it is low. If you could tell us what was wrong it would be nice. We would like to improve and provide better services to our guests. Design Metropol hotel

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Sep 2023
Response from Leona on Oct 26, 2023
Thank you for your positive review.Design Metropol hotel

6/10 Okay

Frank

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
At the edge of the old town city centre, so everything is walkable, but way too loud at night, at least when you have a room facing the road. Breakfast buffet offers quite a broad range, but generally low quality food. The hotel is basically a 9-level staircase with rooms around it. Must have passed it three times before noticing the entrance...
Stayed 5 nights in Sep 2023
Response from Leona on Sep 26, 2023
Thank you for your comment and rating,sadly noise from the street is something we cannot influence. Not many people are complaining about our breakfast but we will note this and see what we can do with it. Design Metropol hotel

8/10 Good

Nawisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything okay.
Stayed 5 nights in Aug 2023

6/10 Okay

Angela

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities
The staff were great/helpful. Very disappointed with our room, we don’t mind dates but it wasn’t clean, dust, mould in the bathroom, fixings just about hanging on, that was on arrival. Our room was also next to the lift and above the dining/kitchen area. If you can avoid room 111 due to noise we would.
Stayed 2 nights in Aug 2023

10/10 Excellent

Sidney, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Nice budget cafe and restaurant with included breakfast buffet Big room
Stayed 2 nights in Aug 2023

10/10 Excellent

Pornpimol

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a good place to stay. It is very convinience. Everything is within walkable distance. I enjoy the view on the roof top.
Stayed 5 nights in Jun 2023

10/10 Excellent

Willfrid

Liked: Cleanliness, staff & service, property conditions & facilities
A terrific facility and location for the price. The roof top terrace is totally unique. Great breakfast fare and restaurant option.
Stayed 5 nights in May 2023

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel, great location, was easy to get to everywhere on foot and Mustek underground station close by. Short walk to Charles Bridge and Wenceslas Square as well as most of the old town. Breakfast buffet was super, staff were super helpful, storing bags on checkout day was cheap and easy. We recommend this hotel after 3 days there. The only complaint was that there were not enough power sockets in the room and the kettle had to be used on the floor in the corner not on the table where we found it. We thoroughly enjoyed our stay 😁
Stayed 3 nights in May 2023

10/10 Excellent

MohammedEzdeen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is superb, Helpful and smiling staff
Stayed 1 night in Mar 2023

10/10 Excellent

Lina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was perfect hotel but it’s not good with babies and we payed for parking The hotel location is perfect
Stayed 2 nights in Feb 2023

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good and friendly staff. We enjoyed.
Stayed 3 nights in Sep 2022

6/10 Okay

Antonio

Basic
Basic hotel. Slow reception and beds not confortable. Breakfast is ok. Location is ok Stayed ome night.
Stayed 1 night in Sep 2022

8/10 Good

Naseer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Nice clean cost effective Hotel in centre of Prague , with easy reach to different types of transport. With few minutes walk to the most important tourist attractions
Stayed 7 nights in Sep 2022

8/10 Good

Amber

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location and good price
Stayed 3 nights in Aug 2022

10/10 Excellent

Juan David, Newbury Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay and would stay here again on a future visit to Prague. All staff were very helpful and friendly.
Stayed 1 night in Jul 2022

8/10 Good

angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022

10/10 Excellent

Martina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very decent hotel in the very hearth of the Old City
Stayed 10 nights in Jun 2022

10/10 Excellent

Rajiv

Liked: Staff & service, amenities, property conditions & facilities
Very good location
Stayed 4 nights in Jun 2022

8/10 Good

Mathew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quiet room in a good location for the city centre and tram links. No hot drink making facilities in room only a mini bar.
Stayed 6 nights in May 2022

10/10 Excellent

Yosef

Stayed 1 night in May 2022

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central hotel ticked all my boxes
Great central location. Decent breakfast. Room comfortable. Reasonably priced. Only minor issues: elevator lift was a bit slow, odd room decor (red carpet and curtains), unusual bedding with two separate single duvets for a double bed.
Stayed 4 nights in Oct 2021

8/10 Good

T

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2021

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a nice area!
Hotel is definitely worth the money regarding the area and the comfort in the rooms. Good service also! The only really back draft was the breakfast which was not good at all. But you there is free instant coffee and a water boiler on the room and many very nice and cheap cafeterias close. Don't bother about some of the bad reviews below. I found nothing of what sort during my four days stay here. The roof top area is also very nice and easy accessible to relax some at.
Stayed 4 nights in Sep 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The man at reception michal was extremely rude. Most of the staff were not friendly at all. Very small hotel with very small rooms. Not clean at all. Uncomfortable bed.
Stayed 1 night in Jul 2020

2/10 Terrible

Verified traveller

Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean, Had everything that anyone would need for a weekend break. Breakfast surpassed any expectations and was plenty of choice for anybody. The only negative I have with the property was that a couple of nights it was very noisy. I think the noise is something that has to be sacrificed for the great location and excellent breakfast provided.
Stayed 3 nights in Dec 2019

10/10 Excellent

Pia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, walking distance to most of the attractions, restaurants, shops, mini markets. We love the area very much.
Stayed 5 nights in Oct 2019

2/10 Terrible

M Ruth

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here
I travel several times a month for work and pleasure all over the world. This is the worst hotel I have ever seen. Im not even sure it can be called a hotel. We were greeted warmly by the smell in our room - someone or someones had fornicated all over that room. The maids have no blame. The revolting room is covered in a thick shag red, out of an Austin Powers movie. The staff are mostly rude (except the maids who may have the worst possible job). The breakfast room is tastefully decorated in soft core porn and the breakfast staff put their hands on the food, eating it while they spoke loudly.
Stayed 3 nights in Oct 2019

2/10 Terrible

roger, swansea

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rubbish hotel
Hotel cancelled our booking prior to our arrival without telling me leaving us with nowhere to stay. Thanks
Stayed 4 nights in Oct 2019

8/10 Good

LAF

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is fabulous. The breakfast offers good variety. The staff were efficient and helpful. Most of the basic amenities are provided - a safe, soap/ shampoo/ moisturizer. The storage space is very small. If there are two people in the room it is not possible to unpack as there were only 5 hangers and a few small shelves - no drawers at all. So you live out of your suitcase. Our room was too warm and even with help from the staff we couldn’t correct that. It was impossible to leave our window open because of street noise.
Stayed 4 nights in Oct 2019

10/10 Excellent

amnon

Liked: Cleanliness, staff & service
Stayed 6 nights in Sep 2019

8/10 Good

Elisabeth, Montreal Quebec Canada

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked its location walking distance to main tourist attractions. Liked the roof top terrace. Was dissapointed witht he view from our room very different from the one on the add, my view was a outdoor wall I was a bit dissapointed of that. Overall good stay
Stayed 5 nights in Sep 2019

8/10 Good

Verified traveller

Stayed 2 nights in Sep 2019

2/10 Terrible

Qaisar

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
great location
Over all this hotel is a good choice...right on Main Street with shops and restaurants galore....breakfast was very well done with plenty of choice’s....but all hotels charge @$21 per person per night tax...so be ware hotel prices might look good but read any small print possible. Rooms are very small but they are nice.
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
great location. wonderful breakfast. basic but sufficient nicely decorated rooms. very cold service.
Stayed 3 nights in Sep 2019

8/10 Good

Kristjan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, good breakfast, friendly staff
Stayed 1 night in Sep 2019

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great location.
Very nice hotel in a great location. Price was good. Near the heart of this wonderful city, short walk to the train station. Staff was very helpful.
From the roof deck.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating and cheerful. The breakfast was well done with a large variety / selection. The only disappointment was the rooftop area didn't offer much.
Stayed 3 nights in Aug 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
Location is very good, hotel is quiet. Staff is average
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno todo, excelente ubicación, muy buena comida y el personal muy atento 100% recomendable
Stayed 2 nights in Aug 2019

8/10 Good

Laurence H

Liked: Cleanliness, staff & service, room comfort
PRAGUE VACATION
Great trip to Prague. Close to nightlife.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is in the Old Town but only half a mile from the New Town. Easy access to all the interesting sites, tram station and shopping areas.
Stayed 6 nights in Jul 2019