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Reviews of Chetwynd House Inn

2.5 out of 5
Chetwynd House Inn
4 Chestnut St, Kennebunkport, ME

Reviews

8.4

Very good

Rating 10 - Excellent. 34 out of 73 reviews" "
Rating 8 - Good. 25 out of 73 reviews" "
Rating 6 - Okay. 8 out of 73 reviews" "
Rating 4 - Poor. 4 out of 73 reviews" "
Rating 2 - Terrible. 2 out of 73 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Sharon

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Don't be mistaken by first impressions as you drive up to this property. I'd like to call it a diamond in the rough. The host/owner, Bob will admit the property needs substantial renovations to the exterior but don't be misled. The property has it's charm and the location cannot be beat for the price. Park your car and forget it. Everything is within easy walking distance. This is our second time for this property and will definitely try to stay again next year.
Stayed 2 nights in Aug 2023
Response from Bob on Aug 6, 2023
Thank you for your kind review. You're right this property needs new blood to return it to its former glory. This has been a great house for the past 51 years as Kennebunkport's 1st Bed & Breakfast Inn. This would be the perfect home or business in Kennebunkport for the right couple. This property is for sale.

6/10 Okay

Thomas

Travelled with family
Liked: Cleanliness
Close to town , easy access to the property
Stayed 4 nights in Jul 2023
Response from BoB on Jul 14, 2023
I too feel this guest was barely okay. I have placed this couple on my "NO VACANCY" tickle list so we never cross paths again. Innkeepers should be carefully cautious of renting to these entitled grumpy seniors. I offered a full refund through Expedia for these guests to leave and find alternate lodging and they declined, Every once in a while you host guests you can't please.

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I had a very pleasant stay at the Chetwynd House Inn! Perfect location,- right in the heart of town. Charming home, and very frendly Inn Keeper. Bob was great in giving us advice on local points of interest, and restaurants!
Stayed 3 nights in Aug 2022

6/10 Okay

Kathy

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Pros: Property was in town and easy to get to everything. We had an A/C unit in our room. Easy checking in and out. The host was available through a text if you needed anything. Cons: We were very disappointed in our room. I’m 71 and my husband is 69 just for perspective. Our room was up two flights of steep stairs in “The Loft” felt like an attic. The bathroom was across the hall not in our room where there was no A/C. It was probably close to 100 deg upstairs. I did not feel safe up there in case of a fire, no avenue of escape except the stairs, no windows were accessible, there was a fire extinguisher. There was no staff to greet you. That personal touch was missing and needed. No breakfast or Continental breakfast which is what we had hoped would be provided. After a long day we were dreading going back to the Loft because it was so hot. Although the A/C made our sleeping much better. But the bathroom was extremely hot and miserable. I’m sure the other rooms were nice. So this is just a review of our room from our perspective. Kennebunkport is a great little town and we really enjoying visiting it.
Stayed 2 nights in Aug 2022

6/10 Okay

Harry

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Oct 2021

6/10 Okay

bo, auburn

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Overall condition of Inn was not good. Floors very uneven, one bed not adjusted to sloping floor and had to sleep on a slant. Sorely needs updating. The location is excellent and innkeeper did keep the property clean.
Stayed 2 nights in Oct 2021

4/10 Poor

Philip R

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This B&B needs significant updating to make it a worthwhile stay. We appreciate that this is an older house but everything is old and needs attention. We especially did not like the TV set up whereby only streaming services were available. We do not use those at home and were unable to get the programs we wanted. The lack of any kind of breakfast kind of ruins the Bed and Breakfast aspect. We completely understand the issues surrounding Covid 19 but other properties had significant safeguards and were able to serve breakfast. The whole experience was disappointing.
Stayed 1 night in Oct 2021
Response from Bob on Oct 8, 2021
Unfortunately this pandemic has changed the way a lot of small lodging facilities do business. Covid-19 and the Delta Variant are still a big threat to all of us. I have chosen not to serve breakfast to protect guests and my staff. It doesn't matter how other facilities have chosen to handle this matter. However some guests don't care for anybody's well-being as long as they get their bacon and eggs. Covid has brought out the selfishness and cruelness of the self-entitled. The country, and this small Inn are not back to normal as some would have us believe and may never be back to the way things were. With one-third of the country not vaccinated the risk is too great, but this past guest doesn't care at all what the risks are. He doesn't care if you get covid and die. Streaming TV services have been popular for the younger set (under 50) but for older guests technology seems to be challenging. Built in 1840 this Colonial Home is an older facility, it's an antique, and some repairs are always needed. However, have any of you tried to get someone to perform maintenance on your home during covid-19? I too was disappointed with this guest's attitude after upgrading him to our best room.

10/10 Excellent

Linda, Elizbabethtown

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
This was such a nice location that was centrally located to everything we wanted to see. Very clear instructions, parking, room was very clean. I would definitely stay here again.
Stayed 2 nights in Oct 2021
Response from Bob on Oct 8, 2021
Thank you for your review.

6/10 Okay

Linda

Disliked: Staff & service
Not as represented online; almost very few amenities not even coffee; never saw the owner or spoke to anyone other than thru text messages; very weird.
Stayed 3 nights in Sep 2021
Response from Bob on Sep 23, 2021
Unfortunately this pandemic has changed the way a lot of small lodging facilities do business. Covid-19 and the Delta Variant are still a big threat to all of us. During Covid-19 and Delta Variant there is no direct interaction between guests and staff. That's why I communicate by text so I don't infect you and you don't infect me. The country, and this small Inn are not back to normal as some would have us believe. With one-third of the country not vaccinated the risk is too great to interact one on one with guests. My business is not a HOME for ASSISTED LIVING. I am also not "Essential Personnel". Maine CDC recommends that I don't use a communal coffee pot or communal dining room because of covid-19 and delta variant. This protects you, as well as myself and my staff from a source of infection. I'm doing my best to protect my guests. Now you are judging me poorly for keeping you safe. I am damned if I do and damned if I don't. I don't call the above "weird" as you have stated.

8/10 Good

Wilber, West Chester

Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great location and very nice older home. Very clean and comfortable. Check in and out was super easy.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Inn is a classic old New England building with steep stairs and creaky floors. Rooms were clean and bed sheets were ultra soft. If you like old Inns you will love this place. However, if you like new and modern you probably will not be happy with this Inn.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Everything within walking distance.
Stayed 2 nights in Jul 2021
Response from Bob on Jul 27, 2021
Thank you for your review.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little place
Was a nice little place
Stayed 1 night in Oct 2019
Response from Bob on Oct 21, 2019
Thank you for your review.

10/10 Excellent

Lys

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy place in Maine
Cosy and beautiful house, very well located at a walking distance of the center. Excellent breakfast. Bob was a fantastic host, helping with every information we needed and good tips about the best places to visit and roads to take.
Stayed 2 nights in Oct 2019
Response from Bob on Oct 11, 2019
Thank you for your review.

10/10 Excellent

John, Springdale, AR

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint historic house in a great location. Bob was very friendly and helpful.
Stayed 1 night in Oct 2019
Response from Bob on Oct 6, 2019
Thank you for your review.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness
Great spot to walk around kennebunkport... Bob very nice host
Stayed 1 night in Sep 2019
Response from Bob on Sep 29, 2019
Thank you for your review.

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019
Response from Bob on Sep 18, 2019
Thank you for your review.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2019
Response from Bob on Sep 18, 2019
Thank you for your review.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly hosts, great breakfast a quick walk to town.
Stayed 4 nights in Sep 2019
Response from Bob on Sep 6, 2019
Thank you for your review.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Basic offering
Very nice host and a perfect location. The house needs some updating and decorating but it was comfortable. Other B&Bs I’ve stayed at had a warmer feel with amenities such as afternoon wine and cheese or pastries and cookies. This was more of a room to rent feel and we could smell cigarette smoke
Stayed 1 night in Aug 2019
Response from Bob on Sep 2, 2019
Thank you for your review. X

8/10 Good

Jaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay
We had a great stay at the Chetwynd House Inn. The location can’t be beat — the inn is literally in downtown Kennebunkport (but on a side street, so it isn’t too noisy). The room was comfortable, and Bob was a great host — very responsive and accommodating. Would recommend staying here!
Stayed 2 nights in Aug 2019
Response from Bob on Aug 20, 2019
Thank you for review.

10/10 Excellent

Gillian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful B&B
Delightful B&B in an excellent location just around the corner from Kennebunkport’s Main Street. We had a fantastic 2 night stay in this wonderful B&B. We were warmly welcomed by our host Bob who told us about the area and gave us excellent advice about where to eat. Our room was spacious and comfortable, it was extremely hot during our stay and the air conditioning worked a treat. The WiFi was good and we didn’t encounter any major difficulties. We had a delicious breakfast each morning served by Bob who was able to help us out with recommendations about what to do for the day. We had a wonderful stay and if ever in the area again we would definitely call again
Stayed 2 nights in Jul 2019
Response from Bob on Jul 22, 2019
Thank you for your review. Have a safe journey back to Ireland.

10/10 Excellent

Joe, Bucksport, Me

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time at a B&B and Bob didn't disappoint us at all. Room was clean with modern amenities. Breakfast was delicious. Will return again.
Stayed 1 night in Jul 2019
Response from Bob on Jul 22, 2019
Thank you for your review. Bob

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved how close everything was. Bob was very friendly and helpful.
Stayed 1 night in Jun 2019
Response from Bob on Jun 29, 2019
Thank you. Come back anytime.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was nice and quaint. Like it's proximity to every thing in town. Very central
Stayed 1 night in May 2019
Response from Bob on May 27, 2019
Thank you for your review. Hope to see you again.

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner bob is really nice. Was there when we arrived and pointed out some places that might be open in the early season. The home is an older home so it was like going to our grandparents house. Location is excellent for the town so you can leave your car and walk. For a bed an breakfast it would be nice to have breakfast included. We have been to the town so we had a spot we like to go anyway. Also apparently Expedia is not collecting tax so when we were getting in our car to leave Bob cane out and said he needed to collect the tax. We actually called and spoke with an Expedia customer service rep to book this room as we had credit on our account. She charged us $9.00 telling us the tax was not included in the price and we asked if the extra charge was the $9 and she said yes that we didn’t owe anything else. We will call to discuss with them later today. I would imagine Expedia takes a pretty good chinch if change from Bob for the service so they should be able to provide the consumer with an otd out the door price. Again Bob was very nice and his place was very clean. We would recommend a stay with Bob anytime.
Stayed 1 night in May 2019
Response from Bob on May 24, 2019
Thank you for your review. The tax problem has been resolved with Expedia. They are remitting sales taxes directly to the state of Maine and not to Chetwynd House Inn. As far as an included breakfast is concerned I have 2 lodging rates, one with breakfast and one without breakfast. Some guests, such as yourself, who decline to have breakfast have other plans and commitments, perhaps a favorite place they wanted to return too. At Kennebunkport's 1st Bed and Breakfast Inn we give guests a choice. We always offer a full Sunday Breakfast Everyday.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018

10/10 Excellent

Gregory

Friendly host, comfortable accommodations, outstanding location.
Stayed 1 night in Aug 2018

8/10 Good

Paige, Rhode Island

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was great! Close to town, could walk to shops & restaurants & didn’t have to worry about parking. The inns decor could use some updating.
Stayed 2 nights in Sep 2018

10/10 Excellent

JohnHayes, MASSACHUSETTS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018

8/10 Good

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

2/10 Terrible

C, Indiana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a nice place
I rarely do these reviews but I was SO disappointed in this B&B it became laughable by the last day of our 4 day stay there. The room and bathroom were dirty to start. NOTHING had been dusted. The toilet was unclean. The entire place was unkempt inside and out. We had the exact same breakfast every day. They never came in to make the bed or clean the bathroom during our stay there. We did not have a frig in our room and when we returned from dinner at 8 pm with a dessert and nightcap in mind the dining room/kitchen was closed and locked and we were unable to get any ice or any silverware. The owner is simply unhappy having this. I'm sorry for that but he needs to leave the hospitality industry. For $250 a night it was a major disappointment.
Stayed 4 nights in Sep 2017
Response from Bob on Aug 30, 2018
Guest from Hell

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful inn, friendly staff, great location.
Stayed 1 night in Aug 2017

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Steps to Kennebunkport Center
Our stay was very nice and Bob is a wonderful host. Breakfast was perfect, he does a great job on eggs...not always easy to make perfect but he does. The Inn is very clean and has wonderful access to the center of town only steps away. My one suggestion is the king room shower needs a mat or some grit of some kind on floor of shower....easy to slip. My husband and I live in the area and will recommend the Inn to friends and family.
Stayed 1 night in Aug 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
No frills inn. You get what you pay for. The place is dated, no updates. Rickety beds but room was clean. Bathroom was dated. The warm breakfast was great, it included fresh fruit, eggs, toast and a blueberry muffin. The owner was pleasant. Checkin at 2pm but check out by 10 with no flexibility to extend. Checkout shouldn't be before 11 am

8/10 Good

Deborah

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Thomas, Boston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot
Inn keeper Bob is very nice. Great location.

8/10 Good

Lamar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks, Bob!
Very pleasant experience. We just wanted to "get away". The Innkeeper let us into our room early. It was an extremely hot weekend, so the AC was much appreciated. You don't always get that with an older B&B. Raves for the breakfast which was made to order. The inn was close to the village with shops, dining and entertainment. We spent one day driving the coast and another checking out antique shops within a 10 mile radius. We had a delightful time. Bob was a most gracious host and we appreciated all the extras.

8/10 Good

lucky traverler, L

Liked: Cleanliness, staff & service, property conditions & facilities
Best breakfast ever at a B&B
Great location with best cooked to order breakfast! Lovely dinning room & china Room clean but bed comfort not so great A/C rattled but slept fine Would go back Very nice owner

8/10 Good

robert, Key largo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant

10/10 Excellent

Hilary, Upstate NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, location, location!
Could not be nearer to the center of town. Free parking (a real plus). Clean, friendly, excellent host, quiet. Fine, full breakfast. Just three rooms -- the oldest B&B in Kennebunkport. Lovely sense of history. Sense of privacy.

10/10 Excellent

Karen, Medford,NJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden treasure!
Our innkeeper,Bob made the best scrambled eggs my son ever had! He catered to my dietary needs as well. Breakfast was like a fun surprise every morning. Each day was better than the day before! We also enjoyed Bob's knowledge of the area and found the hidden away restaurants because of him. The double room on the second floor worked well for our needs and privacy. The inn is only 1 block to town but we found a bike shop, again out of town, because of Bob's help. He treats you like family and you have use of most of the house. This place is a hidden treasure! Air conditioning was available but the nights were so pleasant we didn't need it most of the time. I would definitely go back and recommend the inn to others who like bed and breakfast places.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I've always stayed in 'brand name' hotels, this was remarkably refreshing - it was everything you would expect from a bed and breakfast.

8/10 Good

nancy, canada

Liked: Cleanliness, staff & service, room comfort
Very central location
It was very centrally located for walking to many shops and restaurants.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Too expensive for the room.
The location was perfect and breakfast was great. I just felt it was over priced for the condition of the house.

8/10 Good

Stephanie, Austin, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Little Inn
I loved Bob! He is an older gentleman that has a wealth of knowledge about the area. He loves to chat over breakfast and actually cares about his guests. He sees them more like family members that are visiting than a customer. He wants to make sure you enjoy your stay, and WE DID! The location was perfect, the B&B was very clean and comfortable, and you can't beat having someone like Bob to talk to. I highly recommend this place.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Simple B&B - Convenient location
Nice clean B&B but not worth the price. We have stayed at Inns in Kennebunk before and got a lot more for less money. If looking for a simple B&B that is close to town, this could be the place but shop around. Room was a nice size, simple and clean. Bathroom was a little tired and needs updating but the breakfast was very good. We were looking for a place to stay on very short notice and this worked out fine.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort