I arrived very late to check in and had a very early start at 4.30am the following morning. The night staff were very friendly and helpful and the check in was no problem. The room was clean, warm and comfy. For the morning, they offered to arrange a cooked breakfast for me at 4.30am (instead of 7am or whatever the usual time is). True to their word, they did put on a full cooked breakfast for me which made me feel very valued as a customer.