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Reviews of Darrington Hotel by Greene King Inns

3 out of 5
Darrington Hotel by Greene King Inns
Great North Road, Pontefract, England

Reviews

7.4

Good

Rating 10 - Excellent. 68 out of 278 reviews" "
Rating 8 - Good. 104 out of 278 reviews" "
Rating 6 - Okay. 63 out of 278 reviews" "
Rating 4 - Poor. 27 out of 278 reviews" "
Rating 2 - Terrible. 16 out of 278 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
All good no problems
Stayed 1 night in Mar 2024

8/10 Good

Danny

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Darrington visit
Quick trip to the area. Hotel was very handy for where i needed to be. Plenty of free parking.. check in lady was great. Room was fine. A bit chilly but the heating soon sorted that. Neighbours were a pain in the rear end. Noisy at 1am. Not the fault of the hotel of course. Had dinner on site. Reasonably priced and very nice. Breakfast was included and was great. Key drop check out. Will i use this one again. Definitely yes.
Stayed 1 night in Feb 2024

4/10 Poor

Marie-Claire

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
How quiet the hotel was after the bar closd for the night.
Stayed 1 night in Jan 2024

8/10 Good

Sean

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for being accommodating on the stay it met all requirements.
Stayed 1 night in Dec 2023

6/10 Okay

William

Disliked: Cleanliness, property conditions & facilities
A cheap stay but not the best.
Hotel overall was pretty dirty. We ate in the bar which actually tasted quite nice but when we ordered a drink the glasses came with dirt and lipstick on them. When I returned them to the bar, the girl was actually unimpressed that I had returned it. Albeit she did say sorry. The room and corridor leading to it were also old and dirty looking. However, the bed sheets were very clean and the bed was comfortable. We paid less than £60 so it wasn’t over the top for the time of year. Not a great hotel given its condition though.
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Shabby and poor value
Stayed here for 3 nights. Staff were friendly, courteous and welcoming and couldn't do enough for us. Unfortunately they are let down by the overall shabbiness of the rooms, poor cleaning standards and the low quality of the food. When we arrived we found a brown stain on the top sheet and so removed it, only to find that an entire corner of the sheet had a tea stain on it and it had been tucked in so as not to show - clearly the sheets hadn't been changed before our arrival which is pretty disgusting. The carpet was covered in stains, the bathroom sink was badly cracked and dirty and the bath itself has chips in several places, this sounds minor but could be a real hygiene issue if not sorted. The full english breakfast was poor, the egg was swimming in oil and the bacon was covered in burnt black bits. For the money we paid, the food wasn't worth it. Lastly, the corridor to our rooms absolutely reeked of marijuana. Clearly somebody in the one of the rooms was smoking a lot of the stuff. Hardly makes the place family-friendly. All in all we probably wouldn't stay here again.
Stayed 3 nights in Dec 2023

6/10 Okay

Deirdre

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stop over
Staff were lovely, but you were given food with no cutlery or napkins. You were expected to get that for your self. Bathroom we had had no heating, black mould on ceiling. Bedroom freezing, the heater hadn’t been on in the room for a while so we felt when we put on heater the room never heated up Temperatures outside was 1degree. Bedside light not working
Stayed 1 night in Dec 2023

6/10 Okay

Liam

Disliked: Amenities
Food was very poor
Stayed 1 night in Nov 2023

8/10 Good

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Chloe

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Bed lovely and comfy. Quiet area. Shower lacking and the coffee is rubbish instant stuff that tastes like gravy granules
Stayed 1 night in Nov 2023

10/10 Excellent

SAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay. All excellent. Very friendly staff.
Stayed 1 night in Nov 2023

8/10 Good

Sharon

Liked: Cleanliness, staff & service, room comfort
Great service, great staff. Decor a little tired.
The staff were excellent and the room was lovely and quiet. The beds were really comfy. I would only say that the shower cubicle was very cramped with a drench shower head which was unnerving for my elderly mum and the carpets and some fixtures were a little tired.
Stayed 1 night in Nov 2023

8/10 Good

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Sarah-Jane

Stayed 1 night in Oct 2023

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Having family in the village ive known this place my whole life but never stayed but we will definitely be back. Super friendly staff, fabulous room, clean comfortable and elegant. Perfect for a night or two and overall good value.
Stayed 1 night in Oct 2023

10/10 Excellent

Aileen

Stayed 1 night in Oct 2023

10/10 Excellent

Phil

Stayed 1 night in Oct 2023

8/10 Good

Cherry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy to get to . Sraff were helpful . Food was good
Stayed 1 night in Aug 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Michaela

Stayed 1 night in Aug 2023

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff who had wealth of knowledge of the area.
Stayed 1 night in Jul 2023

6/10 Okay

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, up to date. We had a nice room, quiet and cool with a nice bathroom. All very clean and comfortable. Only 3 stars because we were rudely awaken early in the morning by the fire alarm. It went off twice while we were trying to have a lie in. It set a downer to our day and was really stressful. We weren't sure whether we should run outside in our underwear. When we asked downstairs what happened they said someone in the kitchen had burnt toasts. Not impressed.
Stayed 1 night in Jul 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
Breaking our journey
Comfortable stop on a journey. Ok for the price. Cooked breakfast exceeded our expectations!
Stayed 1 night in Jul 2023

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well appointed rooms and good bathroom soap options.
Stayed 1 night in May 2023

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service, comfy beds, some marks on walls & black spots in bathroom but overall clean, tidy. Good night sleep. Would use again. Only think to note not wheelchair friendly (stairs to all rooms), but team willing to help where can.
Stayed 1 night in Apr 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just the job for a stop over
We needed a bed for the night on our way North which offered a chance to meet up with old friends. This hotel fitted the bill. Our room was spacious with a nice bathroom. The pub downstairs meant we could get a bite to eat and have a chat. We did have noisy neighbours around midight but thats not the hotels fault. Only grumble would be that food could be served hotter. Both our evening meals and breakfasts could have been improved in this way.
Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great time at the Darrington
Our stay at the Darrington was very good, the staff were very helpful, when the weather turned very cold even though the radiator was hot it still felt chilly ,but when we mentioned it a heater was bought in which made all the difference. The food was excellent and again the difference we asked for soon appeared,we would certainly recommend this hotel, Molly there was a delight a lovely lady.
Stayed 3 nights in Feb 2023

10/10 Excellent

Crisyn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended. Work stay.
I managed to book the wrong week for our stay - 3 rooms. The staff were very helpful and sorted Al my issues out and made sure we were comfortable. Very happy overall. Thank you.
Stayed 1 night in Feb 2023

8/10 Good

Samantha

Stayed 1 night in Feb 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were excellent, especially Molly.
Stayed 2 nights in Jan 2023

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

8/10 Good

Norman

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Clean room. Nice atmosphere.
Stayed 1 night in Nov 2022

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place.
Nice stay all things good apart from someone drilling at 8am.
Stayed 1 night in Oct 2022

6/10 Okay

Tina

Liked: Cleanliness, property conditions & facilities, room comfort
Ok stay beds comfy reasonably priced food not good
There us no one manning the reception , so you have to press the bell, waited around 15 mins for someone to give us the keys as she was the knly person able to work on reception and she was in the cellar changing the barrel as the hotel is attached to a hungry horse pub as she was the only person who could do that too. The staff were friendly and polite , We had a meal in the eve that was ok , the breakfast was just about edible the sausges were cold, there were no cups it was very basic. We dudnt have a full breafast tge next say as it wasnt nice. They had just had new tvs in each room and the first night had tv nothing in the morn and reported it and said i would like it dorted for when i return . We went to the room atoubd 9 pm and no tele , the reception wasnt manned so called the number they leave 12 times and no answer, i then went to the reception and rang the bell again a number of times, a very nice lady came apologised and when i mentioned i cslled the phone line , it was at the desk so woukdnt have been in earshot of it as was running the bar also. She did in the end fix picture i was slightly annoyed as had asked for this to be done in the morn.
Stayed 2 nights in Oct 2022

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Quick Stop in Lovely Inn
I was here for literally 5 hours, checking in at Midnight and then leaving at 0500! It was just a break on a long drive! The bed, room and overall area were comfortable. It’s like a conventional travelling Inn and lovely. The night porter was nice, friendly and easy to chat to!
Stayed 1 night in Sep 2022

8/10 Good

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Andrew

Stayed 2 nights in Sep 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly. Restaurant attached had good quality food with helpful staff, good service. Bed wasn't the most comfortable, especially the pillows, could have done with better quality or more options for pillows.
Stayed 1 night in Sep 2022

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location
Stayed here before, clean and comfortable rooms and friendly staff. Lovely breakfast
Stayed 2 nights in Sep 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Sybil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

michelle

Stayed 1 night in Jun 2022

10/10 Excellent

HELEN

Stayed 10 nights in May 2022

10/10 Excellent

T

Stayed 1 night in May 2022