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Reviews of Hampton Inn Matamoras/Milford

2.5 out of 5
Hampton Inn Matamoras/Milford
122 Westfall Town Dr, Matamoras, PA

Reviews

8.8

Excellent

Rating 10 - Excellent. 609 out of 1003 reviews" "
Rating 8 - Good. 251 out of 1003 reviews" "
Rating 6 - Okay. 80 out of 1003 reviews" "
Rating 4 - Poor. 29 out of 1003 reviews" "
Rating 2 - Terrible. 34 out of 1003 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Will stay again.
Stayed 1 night in May 2024

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 2 nights. The staff was nice, room was clean…all you can ask for when it comes to hotels! My only “complaint”, is that we booked a handicap room (didn’t need it but it’s all that left), and the bench that’s in the shower doesn’t fold all the way up. It didn’t impact us but I could see someone getting injured on it if they were to fall. It also would make for taking a bath difficult. Again no impact to us!! But just thinking of those who may truly need those amenities. 10/10 would book this hotel again.
Stayed 2 nights in May 2024

10/10 Excellent

Dawn

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel, staff, rooms were AMAZING! Very comfortable beds, hot showers, and a breakfast that will knock your socks off!! The only negative was the pool area and bathroom, should be cleaned BEFORE opening in the morning!
Stayed 1 night in Apr 2024

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
I had a great check in and staff were very friendly. The only issue I had was the refrigerator made a lot of noise both nights of my stay. It was quiet prior to going to bed but then about every 20 mins it would continuously run and make a loud noise. Didn’t make for great rest especially when I had three races to do in two days.
Stayed 2 nights in Apr 2024

10/10 Excellent

Elaine

Travelled with family
Staff was very pleasant and knowledgeable about the area
Stayed 1 night in Apr 2024

10/10 Excellent

Nancy

Travelled with partner
Liked: Amenities
Close to a great restaurant and shopping center.
Stayed 3 nights in Apr 2024

10/10 Excellent

Elido

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Deborah, North Platte

Travelled with partner
Breakfast was very good.
Stayed 5 nights in Apr 2024

10/10 Excellent

Phyllis

Very clean and courteous staff.
Stayed 1 night in Apr 2024

10/10 Excellent

Felicia

Travelled with partner
The staff was wonderful
Stayed 1 night in Apr 2024

10/10 Excellent

John

Stayed 1 night in Apr 2024

10/10 Excellent

Kyra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super easy check in. Quiet for sleeping. Love that the pool is open late.
Stayed 1 night in Apr 2024

8/10 Good

Kevin

Stayed 1 night in Mar 2024

10/10 Excellent

Janak, Bradenton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 2 nights in Mar 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
The property is conveniently located for those wanting close access to the highway. Several close dining options, supermarkets, strip malls gas stations etc. The staff is attentive, friendly, efficient and accommodating. Buffet breakfast a huge plus. On the downside, room didn’t feel like it was cleaned thoroughly (sheets didn’t smell fresh) and a used bar of soap was in the shower when I checked in. With that being said, overall a 4/5 star rating.
Stayed 1 night in Mar 2024

10/10 Excellent

Timothy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay
Stayed 1 night in Mar 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, easy walk to restaurants and close to interstate.
Stayed 1 night in Mar 2024

6/10 Okay

Gregory, Malvern

Liked: Cleanliness, property conditions & facilities
Nice breakfast
Stayed 2 nights in Mar 2024

10/10 Excellent

Michelle

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel metvall my needs and friendly staff
Stayed 1 night in Mar 2024

8/10 Good

Zhengwei

Liked: Cleanliness, staff & service, property conditions & facilities
Always like Hampton Inn's cleanness.
Stayed 2 nights in Mar 2024

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very comfortable.
Stayed 1 night in Mar 2024

10/10 Excellent

Paul

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well kept hotel. Will definitely return.
Stayed 1 night in Feb 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed here before, and loved the place. Great price, quiet, friendly staff!
Stayed 1 night in Mar 2024

6/10 Okay

Scott, Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service
The hotel was clean and the staff was very friendly breakfast was good couple issues the elevator one was broken and I didn't see any repair guys there to try to fix it so you had to wait a long time for the elevator the water in the pool is very nice however what they should do the room that it's in is a little chilly so you really don't feel like going in the water they need to make that room hotter you know so you feel like you want to go in to cool down.
Stayed 3 nights in Mar 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've been to this hotel a few times and find it satisfactory for a weekend stay. I like the larger bathrooms much better than the bathrooms at the Best Western close by. I like the larger refrigerator as well, although ours made a humming noise all night. The room had a small microwave, but it was an odd one without digital numbers. Made it difficult to heat something for less than one minute. I like that it's close to Perkins restaurant and shopping area close by. The lobby is nice and breakfast area nice, but every time I've stayed, they run out of eggs and I have to wait for more to be brought out. Other than that, the breakfast was fine. A decent selection of food.
Stayed 2 nights in Feb 2024

8/10 Good

Aurelio

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 2 nights in Feb 2024

8/10 Good

Linda

Property was ok. A little outdated, no sofa or chairs in the room and the soda machines only take cash. The snack machine that did take a credit card was broken so we had to drive to get snacks. Otherwise it was ok for one night.
Stayed 1 night in Feb 2024

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The only way I don’t like because I have to pay por parking
Stayed 1 night in Feb 2024

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place TV were ancient..lol but is was all good.
Stayed 1 night in Feb 2024

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Overall nice look
Stayed 1 night in Feb 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The highway near by can be a little loud, but it's not distracting. Very nice staff, very clean. The hotel interior is quiet, and comfortable.
Stayed 1 night in Feb 2024

6/10 Okay

joe

Stayed 2 nights in Jan 2024

10/10 Excellent

marrero

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well kept. The staff are very cordial. Thankful to all.
Stayed 1 night in Jan 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite Hampton Inn!
Stayed 1 night in Jan 2024

2/10 Terrible

Erica

Travelled with group
Liked: Cleanliness, property conditions & facilities
I would like the property, however, this is not the first, or even second time that I am charged by the hotel, though it was prepaid via Expedia. Then - time consuming attempts to get it back !! Nulls all good
Stayed 3 nights in Dec 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice property with very friendly staff.
Stayed 1 night in Jan 2024

8/10 Good

Aage, Paramus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I prefer to stay at Hampton Inns. This one though is starting to show wear. Some carpet near the 4th floor elevator needs to be replaced. In our room, the shower head and doors need to be replaced as well.
Stayed 2 nights in Dec 2023

2/10 Terrible

Tsering

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
We booked two rooms for our family and When we checked in we found some clothes in the closet staff shifted our room to another room and again we found dirty tissue in the drawer… and the other room we found glass 👓 under the table and coffee machines and headboard is very dusty… we complained at the same time but no action at all.…
Stayed 1 night in Dec 2023

8/10 Good

Martin, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Eric

Travelled with family and small children
Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here during the Christmas holidays and the property was in great shape, clean, and the breakfasts were superior. It is also located within 1/4 mile from a variety of shopping and dining options and the interstate 84 ramp is literally across the street from the property, making travel there or back very convenient. There is little highway noise as the hotel is a sufficient distance from the road.
Stayed 4 nights in Dec 2023

6/10 Okay

Susan

Travelled with family
Stayed 3 nights in Dec 2023

6/10 Okay

Chris

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The access road is terrible. Dark at night and full of pot holes.
Stayed 1 night in Dec 2023

10/10 Excellent

DONALD

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Dean

Travelled with family
Perfect for traveling right off the interstate & not hard to find
Stayed 1 night in Dec 2023

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Robert

Liked: Cleanliness, staff & service
Asked for a tub, got a shower. TV didn’t work, maintenance came and fixed it. Could not get internet, gave up. AC very loud. Bed uncomfortable, breakfast average. This is just an average stay at best.
Stayed 1 night in Dec 2023

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The desk clerk was phenomenal.
Stayed 1 night in Dec 2023