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Reviews of Fairfield Inn and Suites by Marriott Pocatello

2.5 out of 5
Fairfield Inn and Suites by Marriott Pocatello
205 Via Venitio, Pocatello, ID

Reviews

9.6

Exceptional

Rating 10 - Excellent. 696 out of 874 reviews" "
Rating 8 - Good. 141 out of 874 reviews" "
Rating 6 - Okay. 15 out of 874 reviews" "
Rating 4 - Poor. 16 out of 874 reviews" "
Rating 2 - Terrible. 6 out of 874 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Chitquita

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the stay
Stayed 4 nights in May 2024

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pull out sofa bed not comfortable but the regular beds are.
Stayed 1 night in May 2024

10/10 Excellent

debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was nice and clean and we slept well.
Stayed 1 night in May 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
New, clean, comfortable , good service.
Stayed 1 night in May 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was outstanding. Tried hard to make great.
Stayed 4 nights in May 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and the staff was friendly and helpful.
Stayed 1 night in Apr 2024

10/10 Excellent

Samuel

Travelled with family and small children
Liked: Amenities
Nice, clean. Affordable hotel
Stayed 1 night in Apr 2024

10/10 Excellent

TERI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Yunus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Property is very clean and staff was very friendly. Breakfast bar had many options that looked fresh and clean. Pool area is also nice. We would stay here again.
Stayed 1 night in Apr 2024

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful and went the extra mile to make sure our stay was comfortable.
Stayed 1 night in Apr 2024

10/10 Excellent

Jennifer

Stayed 1 night in Apr 2024

10/10 Excellent

Eugenia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Jodi

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great service, great breakfast.
Stayed 1 night in Apr 2024

10/10 Excellent

Cliff

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. The staff were friendly, the rooms clean. The road up was not kit and it's easy to miss the turn off the main drive. Comfortable beds, nice amenities.
Stayed 1 night in Apr 2024

10/10 Excellent

Sophia, Bwentwood

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and good service
Stayed 1 night in Apr 2024

10/10 Excellent

Sandra

Travelled with partner
Conveniently located just off the 15 for a stopover Clean, quiet and great staff
Stayed 1 night in Apr 2024

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff - pleasant and responsive. Very clean and room quiet. Didn't use any of the amenities on site as we were travelling, but they all looked clean and would definitely use at another time. We didn't sit for breakfast but eating area looked clean, large, and inviting. We grabbed some coffee and fruit and headed out on the road. Would definitely stay here again.
Stayed 1 night in Apr 2024

10/10 Excellent

Sean

Stayed 2 nights in Apr 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Checked in pretty late, but staff were very friendly and helpful!
Stayed 1 night in Apr 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Jim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean and easy access from I15
Stayed 1 night in Mar 2024

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Super informative staff, good breakfast options. Mattresses were a little firm for my liking but not unbearable.
Stayed 1 night in Mar 2024

8/10 Good

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is friendly, check in and out is easy. Breakfast is good with lots of options and the rooms are big, open, and clean. I have 4 stars to the overall rating because the beds are very hard, the rest is a 5 star experience and we have stayed here multiple times. The great outweighs the bad bed.
Stayed 1 night in Mar 2024

4/10 Poor

Byron

Liked: Cleanliness
We booked a king bed room. We were not notified during check-in that they oversold the king bed rooms. I arrived at my room and found 2 queens. I called the front desk and told them I booked and paid for a king room and asked to move. They told me there was nothing they could do.
Stayed 1 night in Mar 2024

8/10 Good

Laetitia

Travelled with family
Liked: Staff & service, amenities
The pool area had a very strong chlorine odor. We had to leave the pool after 20 minutes because our eyes were stinging and watering. In addition, the breakfast was not good. The ‘hot’ items weren’t kept refilled and when they did come out they were wet powdered eggs and cold sausage. We switched to bagels, which were stale. On the other hand, the room was a good size and although there were a few children in the rooms around us, the walls were thick enough that we couldn’t hear them until they were in the hall.
Stayed 2 nights in Mar 2024

10/10 Excellent

C. Duane

Liked: Cleanliness, staff & service, property conditions & facilities
Worked out well
Stayed 1 night in Mar 2024

10/10 Excellent

Rodney

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A great place to stay
Stayed 1 night in Mar 2024

10/10 Excellent

Sherry, Etiwanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Vernon

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff.
Stayed 1 night in Mar 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

6/10 Okay

David

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024

10/10 Excellent

Cade

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good stuff
Stayed 1 night in Feb 2024

10/10 Excellent

Cade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful front desk agent.
Stayed 2 nights in Jan 2024

10/10 Excellent

Dale, Jerome

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Kershdon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!!
The wife and I stayed as part of an early Valentine’s Day. We had stayed here before and knew it was quite nice. It still was very well taken care of and the service and breakfast is a huge plus. We will continue to stay here until the quality or something changes.
Stayed 1 night in Feb 2024

10/10 Excellent

Ronald

Liked: Amenities
Breakfast could be improved. Coffee was very strong, no flavored creamer. Slim choice of fruits and muffins. Buffet could be improved.
Stayed 2 nights in Feb 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern design.
Stayed 1 night in Feb 2024

10/10 Excellent

Catherine

Stayed 1 night in Feb 2024

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place for fam
Great stay, welcoming staff, rooms are spacious with comfortable beds. Pool area and workout area were fantastic. Location was easy to get to and made access to Pocatello easy.
Stayed 1 night in Jan 2024

10/10 Excellent

Mitzi

Stayed 1 night in Jan 2024

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Stay👍
At check in the staff was very friendly and throughout our stay every staff member was very friendly and make sure everything was great for us. Room was great and spacious. Everything was clean and beds where comfortable. We will be stay again for sure.
Stayed 1 night in Jan 2024

10/10 Excellent

Seth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and everything worked. The parking lot and parking spaces are very small.
Stayed 1 night in Jan 2024

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities
Love staying here! I will stay here every time!
Stayed 1 night in Jan 2024

6/10 Okay

Brittany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Clean,kind staff, hard beds, bad breakfast
Very clean. Kind staff. Updated rooms. Beds are very hard and breakfast isnt good.
Stayed 1 night in Jan 2024
Response from Front Office Manager on Jan 18, 2024
Thank you for taking the time to share your feedback on Fairfield by Marriott in Pocatello. We are currently in the process of changing our breakfast, and we do have the Marriott brand standard mattresses in our guest rooms. We are pleased, however, to hear that you found the hotel to be a clean environment, and that you found our staff to be friendly. Thank you once again for taking the time to share your thoughts on our property. We hope to welcome you back and provide you with the guest experience that we strive to deliver.

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel room at a fair price. Only thing we didn't like was that it was across the street from a neighborhood. We looked out our window and into someone's garage.
Stayed 1 night in Oct 2023
Response from Front Office Manager on Jan 18, 2024
Thank you for taking the time to share your feedback on Fairfield by Marriott in Pocatello. We are pleased to hear that you enjoyed your stay. If we have the pleasure to welcome you back, you are always welcome to call the hotel and request a room facing the opposite direction. While we can't guarantee this, we do always try to accommodate our guest's requests the best we can. Thank you once again for taking the time to share your feedback. We hope to welcome you back if your travels bring you to the area again.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic!
Fantastic! We loved it. This is our date nite spot from now on.
Stayed 1 night in Jan 2024
Response from Front Office Manager on Jan 18, 2024
Thank you for taking the time to share your feedback on Fairfield by Marriott in Pocatello. We strive to create a welcoming and professional atmosphere for our guests. We hope for your stay with us this was the case. We hope to welcome you again soon.

10/10 Excellent

Winona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home.
Great location, clean and friendly staff. We've stayed here before and had a great experience. This is now our go to place when visiting the Pocatello area. Rooms are spacious and bed was comfortable. Black out curtains made a big difference with keeping the room dark in the morning. We definitely will be back.
Stayed 3 nights in Dec 2023
Response from Front Office Manager on Jan 18, 2024
Thank you for taking the time to share your feedback on Fairfield by Marriott in Pocatello. We strive to create a welcoming and professional environment for our guests. We are thrilled to know this was your experience. We are pleased that you found our guest rooms to be comfortable and spacious and that the curtains we provided worked for what you needed. Thank you once again for taking the time to share your thoughts on our property. We hope to welcome you again soon.