Ratings based on 590 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
84% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great place to stay

Posted 16-May-2015
The only downside of this hotel is how difficult it is to find. It's a Up on a hill, behind Kohl's and McDonald's, and there is no signage for the hotel. That being said, it is convenient to everything. The room was comfortable, the hotel is clean, and I was there for business as we were having a meeting in their ballroom. The set up crew and Sherry, worked with me amazingly to make everything run smoothly on a very crazy day. Sherry was thorough with my requests, and went above and beyond. I would not only recommend this property to stay in, but if you were having small meetings, they definitely step up to the plate to make everything seem less.
2 out of 5
by A verified traveller

Not comfortable

Posted 12-May-2015
Air conditioning making horrible sound when in operation. Missing battery in the tv remote and hotel staff will not come to deliver it.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Charleston, WV

Nice Midtown Hotel

Posted 14-Apr-2015
Pros: Great Rooms, clean, cool, and very spacious bath. Waffles in the morning!
Cons: maintenance, our jacuzzi didn't turn on, but still made a huge hot water tub for two.
Great place to stay, very close to shopping, parks etc.
1 out of 5
by A verified travellerfrom Cleveland, OH

Stay away from this LaQuinta!

Posted 23-Mar-2015
Pros: I can't think of one thing nice to comment on.
Cons: A caring attitude of front desk people. Clean rooms. More lighting.
Location: Didn't stay here, drove to Cranberry, PA (10 min. north) and spent the night at Holiday Inn Express which was cleaner cheaper & friendlier.
Upon entering our room, after check-in, a horrible smell of body odor mixed with fast food wafted over us. It was awful. We tried to get past this smell but no circulation could be made in the room to clear it. We hauled all of our stuff down 4 floors and asked for another room. The front desk didn't seem to mind, yet didn't apologize either. The next room had a do not disturb sign on the door handle. So, back down to the front desk we went. They said to ignore the sign the maid forgot to pull it off the door handle. Our third time up 4 floors. The room smelled heavily of Lysol spray - but as we looked in the bathroom the floor was full of dirty towels and the beds were not made. Back down stairs again. The lady at the front desk showed no empathy or compassion. Maybe I am being a drama queen here but seriously? She said, "i was going to come up and tell you I read the maid's logs wrong, it wasn't cleaned". I said we just want to leave and she agreed to reverse the charges. Maybe she was having a bad day? I don't know. The Laquinta is disgusting. Do not book at this hotel for the price they are charging. It is run down and needs to be freshened up. The rooms had to air flow, very cramped, very small and difficult for a family of 4 to be comfortable.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom an

Great hotel close to the travelers needs

Posted 18-Mar-2015
Was great . Some staff needs more advanced customer service training . Improvement on welcoming guest and offering addition assistance . Staff needs to be available at the front desk all the time . Things are well done and organized just minor errors to improve on . Thanks Alex
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Ontario

Great hotel and good location

Posted 13-Mar-2015
We enjoyed this hotel and its offerings. The beds were comfy, rooms clean, staff were friendly and the continental breakfast was delicious :)
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 12-Mar-2015
Stayed overnight for a concert downtown. Staff friendly and attentive. Will always return when in Pittsburgh
2 out of 5
by A verified travellerfrom Pittsburg, Pa

Unimpressed

Posted 11-Mar-2015
Pros: Nothing
Cons: CLEANLINESS
Location: There was a lot of places to shop.
I have stayed at La Quinta hotels before and this was not to the standard of the ones I stayed at before. From the time I entered, I just did not felt comfortable in the hotel. The first thing I saw when I entered my room was urine in the toilet and the bathtub was black from not being taken care of. I was truly disappointed.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom New Haven, CT

Nice hotel, walk distance to a mall

Posted 3-Mar-2015
this hotel has a great location. walk distance to a mall and many shops, restaurants. 25 min to Pittsburgh downtown by a bus, and there are 2 bus routes run back and forth from downtown clean hotel, quit rooms and comfy, and the breakfast buffet is good
1 out of 5
by A verified travellerfrom oh

not pleased with the pa location

Posted 23-Feb-2015
The room was very small. Expedia said there was an indoor pool and there wasnt one. Breakfast was late getting put out and was only out for about an hour amd when i went to try and get breakfast the lady packed it up as i was trying to get it. Very rude! No parking at all and they did not clean the parking lot after it had snowed. The bed was hard and they only gave us 2 towels and 2 washcloths for a family of 4. I used to like staying here but i doubt i will return.