Outdoor pool, sun loungers
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Reviews of Vida Mountain Resort & Spa - Adults Only

3.5 out of 5
Vida Mountain Resort & Spa - Adults Only
El Salvador de Piedades Sur, Piedades Sur, Alajuela

Reviews

8.8

Excellent

Rating 10 - Excellent. 17 out of 24 reviews" "
Rating 8 - Good. 4 out of 24 reviews" "
Rating 6 - Okay. 0 out of 24 reviews" "
Rating 4 - Poor. 1 out of 24 reviews" "
Rating 2 - Terrible. 2 out of 24 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

2/10 Terrible

Steven

Disliked: Cleanliness, staff & service, amenities
After traveling on a dirt road with rocks, I arrived at the property, expecting it to be a resort and spar. I’m an older gentleman and they showed me my Accommodations and there was no air conditioning or television, and I walk with the brace and there were a lot of steps to walk up and down. I went to a beverage and salad.
Stayed 1 night in May 2024

10/10 Excellent

Jody

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, well maintained, attentive enjoyable!
Stayed 1 night in Apr 2024
Response from Alejandra on Apr 28, 2024
Hola, Jody, Thanks so much for your review! We are so happy that to know tht you enjoy with us your stay!

10/10 Excellent

Yazmin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this place. If you are looking for a place to relax and disconnect this is your place. The staff was amazing; they were very accommodating and very alert of everyone. Everyone was so sweet and genuine. The food was amazing; never had one bad dish. Honestly this place is hidden gem. 10/10 recommend.
Stayed 3 nights in Mar 2024
Response from Alejandra on Apr 28, 2024
Thanks so much for your review! We were so honor to have you here with us and know that you enjoy your stay make us feel really happy and that is for we work. We hope to see you back some day!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are amazing and make this a special place. The vibe is so relaxing. Access roads are not really suitable for small cars (4x4 required). Just a great place to unwind for a few days…additional, the restaurant is great and reasonably priced
Stayed 2 nights in Mar 2024

10/10 Excellent

Juan

Travelled with group
Liked: Amenities
This property is beautiful, the villa was clean and modern. The staff Alejandra and Byron are super friendly and helpful. The pool area is beautiful and well maintained. The food is good and the service was amazing. If you want a secluded and peaceful getaway this is the place
Stayed 1 night in Mar 2024
Response from Alejandra on Mar 15, 2024
Hola, Juan! Te saluda Alejandra! Me alegro demasiado que hayan podido pasar un buen descanso! Esperamos volver a tenerlos por acá cuando quieran! Fue un placer compartir con ustedes!

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Come and stay!
Absolutely fabulous… but highly recommend reading directions of how to arrive without a 4x4.
Stayed 2 nights in Feb 2024

8/10 Good

Franklin

Stayed 2 nights in Jan 2024

2/10 Terrible

Kristina

Disliked: Cleanliness, staff & service
I wouldn’t recommend to stay here, most because the management is very unethical and overcharge you on everything, give inaccurate prices starting from their hotel menu to their booking activities, spas or transport. They charge triple the price for what it is, just be caution and double check everything you order from there, and always ask to see prices on the menu, they make stuff up. But really just recommend to avoid this place. The view from the property itself is beautiful and the only thing that made the stay manageable.
Stayed 4 nights in Dec 2023
Response from Alejandra on Jan 21, 2024
We really are sorry about your experience, but sometimes the client wants prices that are not accesibles and I understand that maybe that was your case, but we are always trying to improve for our customers. Thanks so much for your feedback.

10/10 Excellent

Sylvia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you so much for a wonderful experience!! Amazing views, staff and delicious food!
Stayed 3 nights in Nov 2023
Response from Alejandra on Jan 21, 2024
Thanks so much for your feedback, Sylvia, we always try to have everything as best as posible for our customers!

4/10 Poor

Aimee

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Getting to this resort was incredibly difficult - if you’re traveling here, going through San Ramon is the ‘easier’ way but it’s scary. The resort is incredibly remote - more remote than I was expecting. It also looked to be run down and very little comforts for such a secluded place. Shortly after arriving, we were told by a couple that they had frequent visitors to dinner in the form of scorpions and tarantulas, and that each meal is pretty similar to the last. That gets old after a couple days. We ended up checking out an hour or so after checking in - it wasn’t what we were expecting and we didn’t feel like we’d be comfortable there for our stay. The host, Byron, was very sweet and kind, and very understanding.
Stayed 3 nights in Feb 2023

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
So nice and great people!
Response from Alejandra on Dec 30, 2022
Gracias por tu comentario y por tu estancia con nosotros! Esperamos tenerte nuevamente por acá alguna vez! Vida Mountain Family!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you!! Incredible views, staff and overall experience. The location is phenomenal -- surrounded by the mountains, looking out onto the jungle and the Pacific Ocean. Tip: regardless of where you are coming from, be sure to drive up the San Ramon side of Route 742 (there are portion that are unpaved on this route, but this is the very best option to get there). And once you arrive, so amazing and well worth the drive -- from the delicious fresh food, attentive staff, restorative activities (e.g., yoga, sound healing, forest bathing), and don't forget the spa, and so much more. I plan to come back again and highly recommend if you are looking for a magical experience!
Stayed 2 nights in Mar 2021
Response from Vida Mountain Team on Apr 2, 2021
Thank you for the amazing review, we are glad that you enjoyed staying with us, it´s always a pleasure and we hope to have you back soon!

8/10 Good

WendyT, mp River

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the quiet off the beaten track area & the amazing view, but would be nice if they had shuttle service to town so those that didn’t have a car could get to the market. Spa & yoga are unreasonably expensive. First nite was greeted by a large tarantula in the dining area which kept trying to come back. No one kills them just moves them away. Apparently we were visiting in Tarantula season... good to know! Grounds are lovely!
Stayed 3 nights in Feb 2020

8/10 Good

Kimberly

Stayed 2 nights in Dec 2019

8/10 Good

Jacqueline, Sydney, Australia

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a view. The outdoor pool was lovely, a bit fresh but it was nice to overlook the mountains. We were here for Christmas and enjoyed a nice dinner, the restaurant was very accommodating. Lovely place to visit.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is absolutely beautiful and very peaceful. Unfortunately we only stayed one night and should certainly have stayed longer to take advantage of more options. Staff was very friendly and helpful
Stayed 1 night in Jul 2019

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wish we could have stayed longer
This place is really amazing, just beautiful. From the accommodations to the food and the view. Every detail was thought of to maximize on the beautiful setting. My only recommendation would be to make sure that you arrive before dark as the drive to the hotel is on a sometimes unpaved and unlit mountain road. Also, and this is very important, take the 742 from San Ramon rather than the other entrance.
Stayed 1 night in Feb 2019
Response from The Vida Team on Feb 20, 2019
Hola Lisa, Thank you very much for sharing this review! We loved having you here and really appreciate you taking the time to comment. Hope to see you back here soon ;D We are adjusting the reply through Expedia to share this information, stating the best route to reach us is coming from San Ramon. Pura Vida

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Vida mountain resort was beautiful peaceful, great facilities with a view to die for we arrived late at night and was greeted by Eric who could not be more helpful, and was for the rest of our stay as were all the staff. We woke up in the morning and as the mist disappeared it left the most amazing view. Lazed in the great pool and jacuzzi and don’t miss the fantastic breakfast or lunch for that matter. Can’t recommend vida more highly
Stayed 1 night in Nov 2018
Response from Erick Vega on Nov 3, 2018
Thank you Mr. Gordon. We hope to have you again at Vida, your home away from home!!

10/10 Excellent

Karina, Costa Rica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from Nohelia Esquivel. Reservaciones on Aug 1, 2018
Estimada Karina: Fue lindo tenerlos con nosotros, gracias por la oportunidad que nos brindaron de tenerles en nuestro oasis de paz y relajación. Gracias también por sus lindos comentarios, no hace felices saber que les gustó nuestro resort. Los esperamos de nuevo!!

10/10 Excellent

Luis Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un bello lugar para conocer
En general contentos con el servicio… la comida de la cena y desayuno muy buena, porción y sabor muy bueno el lugar es muy tranquilo y rico para descansar la vista a Esparza y el Puerto es muy hermosa
Noche con tormenta por el lado de Caldera
Atardecer
Vista desde la piscina cuando se despeja se logra ver el mar al fondo
Stayed 1 night in Aug 2022
Response from Alejandra on Dec 24, 2022
Mil gracias por tu comentarios, Luis Eduardo, nuestro compromiso número 1 es con nuestros clientes y mejoramos cada día para ellos!

10/10 Excellent

Manuel

Liked: Cleanliness, property conditions & facilities, room comfort
Fin de semana
Un Hotel con excelente ubicación y en excelente estado, el personal muy atento y colaborador en todo. Si deben mejorar un poco en el servicio de coctelería y restaurante ya que los precios son altos, pero lo ofrecido no se acopla a lo cobrado. A pesar de esto es un lugar al que espero volver y definitivamente recomendaría
Stayed 1 night in Jul 2022
Response from Alejandra on Aug 26, 2022
Gracias por tu visita, tu comentario y tus recomendaciones, Manuel. Ya estamos haciendo cambios en cuánto a lo que mencionas! La próxima vez que vengas, encontrarás todo aún mejor! :)

10/10 Excellent

Prila, Costa Rica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me gustó mucho mi estadia en este hotel. El personal es muy atento, la habitacion limpia y confortable. Las instalaciones son perfectas para relajarse y ponerse en contacto con la naturaleza. Lo unico no tan bueno es que los precios del restaurante son un poco caros.
Stayed 1 night in Nov 2018
Response from Erick VA on Nov 9, 2018
Gracias Prila por tus comentarios. Esperamos verte pronto de nuevo!