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Reviews of Drury Inn & Suites Phoenix Tempe

3 out of 5
Drury Inn & Suites Phoenix Tempe
1780 West Ranch Road, Tempe, AZ

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1015 out of 1201 reviews" "
Rating 8 - Good. 139 out of 1201 reviews" "
Rating 6 - Okay. 21 out of 1201 reviews" "
Rating 4 - Poor. 14 out of 1201 reviews" "
Rating 2 - Terrible. 12 out of 1201 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a bit more expensive than we would normally pay, and more than other nearby options, but it was well worth paying that bit extra with 3 free drinks and endless snacks for a couple of hours in the evening. Lovely food and even free popcorn. The pool and spa were lovely too. A very enjoyable stay.
Stayed 1 night in May 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Will stay again. Unbelievable amenities!
Stayed 1 night in May 2024

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet. Free dinner and breakfast
Stayed 1 night in Apr 2024

10/10 Excellent

Jay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Drury Tempe is a great place to stay. The hotel was clean, there were a lot of restaurants and stores one or two exits away, and the staff was helpful. If there is one thing to nitpick would be the rooms could use an update. Overall, I recommend the Drury if you are staying in Tempe or the surrounding areas.
Stayed 2 nights in May 2024

10/10 Excellent

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay here every year. Love the Drury. Breakfast and happy hour are excellent. Pool and workout area are fun. Tevin at the front desk is awesome!
Stayed 4 nights in May 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Unbelievable amenities.
Stayed 1 night in May 2024

10/10 Excellent

Joni

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good family place.
Stayed 1 night in May 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great made sure I got the dinner and drinks before it closed. Iappreciate the friendliness. Drinks dinner and breakfast included was nice. Pool was good—not huge but big enough to enjoy some sun and water. plan on staying here again!
Stayed 3 nights in May 2024

8/10 Good

Cristin

Stayed 3 nights in May 2024

10/10 Excellent

Kathleen, St Charles

Liked: Cleanliness, staff & service, property conditions & facilities
We had a late check in without any hassle. Brad (desk associate) did an awesome job getting us checked in and made us welcome. It was quiet hotel and very nice.
Stayed 1 night in May 2024

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Drury Inn and Suites was wonderful. The staff were very friendly and accommodating. Our room was clean with comfortable beds. The pool area was clean and the pool was nice especially in 90 degree temps. Loved the breakfast and complimentary happy hour selections. Would definitely recommend.
Stayed 4 nights in Apr 2024

10/10 Excellent

Yuyuen, Woodbury

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The second time at this hotel with my wife. Excellent facility. Wish the toilet paper and tissue paper quality can improve.
Stayed 1 night in Apr 2024

10/10 Excellent

Gloria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean and breakfast really good-Front desk was short-staffed-
Stayed 3 nights in Apr 2024

10/10 Excellent

Christine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick, easy check-in. Staff was friendly. Room was dated, but clean and comfortable. My kids enjoyed the pool.
Stayed 1 night in Apr 2024

10/10 Excellent

Allison

Stayed 1 night in Apr 2024

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Yuyuen, Woodbury

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Clean facilities. Very comfortable!
Stayed 1 night in Apr 2024

10/10 Excellent

Basil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024

10/10 Excellent

Jenn

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is so friendly
Stayed 1 night in Apr 2024

8/10 Good

Dennis, Midlothian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front entrance offers a big “1st impression” opportunity for any property. This is a very nice hotel, yet the exterior area under the porta cacher is stained with spilled coffee, sodas and other garbage. Surely they have a maintenance staff member who could hose this area down on an every other day basis!
Stayed 2 nights in Apr 2024

10/10 Excellent

Marvin, Tucson

Liked: Amenities
Amazing location and customer service
Stayed 2 nights in Apr 2024

10/10 Excellent

Deirdre

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a really nice hotel, the staff was nice and had no issues, the kids liked the indoor/outdoor pool, the pool was a little cold. I really like the complimentary meals. Clean, and the bed were comfortable, i recommend the stay and will probably stay again
Stayed 1 night in Mar 2024

10/10 Excellent

Chandu

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service and breakfast options
Stayed 1 night in Apr 2024

10/10 Excellent

Rachel

Stayed 2 nights in Apr 2024

10/10 Excellent

Matt

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Apr 2024

10/10 Excellent

theodore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always friendly staff and clean, comfortable rooms.
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient location!
Stayed 2 nights in Apr 2024

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a nice hotel. Very clean, friendly people and great breakfast and dinner. Will definitely stay there again
Stayed 5 nights in Apr 2024

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, staff made check in a breeze. We rec’d drink vouchers for 3 free drinks each and there was a complimentary snack/meal time from 4:30–7:30pm that offered a nice variety of foods: salad, soup, meatballs w/ mash potatoes, hot dogs, popcorn etc. we really appreciated the free food as we had a long day before arriving to the hotel and it was great not to have to go out to get a meal.
Stayed 1 night in Apr 2024

8/10 Good

tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brad is a wonderful employee. Always very pleasant and gives great information on the hotel amenities.
Stayed 1 night in Apr 2024

10/10 Excellent

gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place.
Stayed 1 night in Apr 2024

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 4 nights in Apr 2024

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet
Stayed 1 night in Apr 2024

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our one night stay was very enjoyable. All the staff, from the front desk to the buffet area to housecleaning, was friendly & professional. The happy hour buffet was very pleasant. The area around the Drury was clean & felt safe. We discovered a nice walking path nearby, along the canal and into a very nice residential area.
Stayed 1 night in Apr 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Would come back
Stayed 3 nights in Mar 2024

10/10 Excellent

Sasa

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Good

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Auburn

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for 2 nights with my husband and 2 children. The entire experience was wonderful ❤️
Stayed 2 nights in Mar 2024

10/10 Excellent

Ila

Liked: Cleanliness, amenities, property conditions & facilities
Friendly/helpful staff at check in! Great location, nice rooms, happy hour and breakfast!
Stayed 1 night in Apr 2024

10/10 Excellent

Nina

Travelled with partner
Liked: Property conditions & facilities
The receptionists were warm and welcoming. The room was large and well maintained. The bathroom was clean and well stocked. They provided a free dinner and 2 drinks. WHAT A FIND!
Stayed 1 night in Apr 2024

10/10 Excellent

Tawnya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the breakfast in the mornings and the free drinks they give adults with the stay.
Stayed 1 night in Mar 2024

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Interstate.
Stayed 1 night in Mar 2024

8/10 Good

Erin

Stayed 1 night in Mar 2024

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great.
Stayed 2 nights in Feb 2024

10/10 Excellent

Dennis and Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Well managed. Friendly, helpful staff. Great breakfast and dinners!
Stayed 5 nights in Mar 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Excellant clean property
Stayed 3 nights in Mar 2024

8/10 Good

Dan

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Definitely needs an update to the rooms, dated but clean.. There was a strong stench of marijuana in and around the hotel. Seems to be an issue anywhere you go stay these days. Also, the breakfast does not start until 7 and there were many in the breakfast area already, including myself, at 530am trying to get some breakfast and told we could have toast or a bagel but hot food service starts at 7am
Stayed 1 night in Mar 2024

10/10 Excellent

Illa

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very clean. The staff were very pleasant and helpful. We are planning to stay again!!
Stayed 1 night in Mar 2024

10/10 Excellent

Tonya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly
Stayed 1 night in Mar 2024