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Reviews of Comfort Inn & Suites Perry I-35

2.5 out of 5
Comfort Inn & Suites Perry I-35
3112 W Fir St, Perry, OK

Reviews

8.8

Excellent

Rating 10 - Excellent. 143 out of 250 reviews" "
Rating 8 - Good. 75 out of 250 reviews" "
Rating 6 - Okay. 20 out of 250 reviews" "
Rating 4 - Poor. 7 out of 250 reviews" "
Rating 2 - Terrible. 5 out of 250 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ben

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!
Stayed 1 night in May 2024
Response from Hotel Manager on May 24, 2024
Dear Ben,Thank you for your perfect rating and kind words about our staff! We're thrilled to hear that you had a great experience during your stay. Providing excellent service is our priority, and we're delighted that our staff made your visit memorable. Your feedback is appreciated, and we look forward to welcoming you back for another fantastic stay whenever you're in the area.Sincerely,Hotel Manager

6/10 Okay

Carla

Liked: Cleanliness
Ineventful
Stayed 1 night in May 2024
Response from Hotel Manager on May 21, 2024
Dear Guest,Thank you for your feedback. We appreciate your visit and would love to hear more about how we can enhance your experience in the future.Sincerely, Hotel Manager

10/10 Excellent

Elmer

Stayed 1 night in May 2024
Response from Hotel Manager on May 13, 2024
Dear Elmer,Thank you for your fantastic 5 out of 5 rating! We're delighted to hear that you had a great experience during your stay with us. Your satisfaction is our top priority, and we're thrilled that everything met or exceeded your expectations. We appreciate your feedback and look forward to welcoming you back for another outstanding stay in the future.Sincerely,Hotel Manager

10/10 Excellent

Guy, Heath

Stayed 1 night in Apr 2024
Response from Hotel Manager on May 18, 2024
Dear Guy,Thank you so much for your 5-star review on Expedia! We're delighted to hear that you had such a positive experience during your stay with us. It's wonderful to know that you found our location great, enjoyed the friendly staff, and had a very nice and comfortable room. Your feedback means a lot to us, and we look forward to welcoming you back for another fantastic stay in the future!Sincerely,Hotel Manager

8/10 Good

Tyler, Berea

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff very clean. Just not to many choices of food around.
Stayed 3 nights in Mar 2024
Response from Hotel Manager on Mar 30, 2024
Dear Tyler,Thank you for your feedback and 4-star rating. We're pleased to hear that you found our staff friendly and our hotel very clean. We apologize for any inconvenience regarding the limited food choices nearby. Your input is valuable to us, and we will take it into consideration as we strive to enhance our guest experience. If there's anything else we can do to improve your next stay, please let us know. We look forward to welcoming you back soon!Sincerely,Hotel Manager

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 2 nights in Mar 2024
Response from Hotel Manager on Mar 14, 2024
Dear Stephanie,Thank you for your kind words and positive feedback regarding our customer service. We take great pride in providing excellent service to our guests, and we're thrilled to hear that we met your expectations. It was a pleasure having you stay with us, and we look forward to welcoming you back in the future.Sincerely, Hotel Manager

10/10 Excellent

Laurice, La Mesa

Travelled with family, Travelled with pets
The staff was friendly. The room was clean. The bed and pillows were comfortable.
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 11, 2024
Dear Laurice,Thank you for your perfect rating and positive feedback! We're delighted to hear that you enjoyed your stay with us and found our staff friendly, the room clean, and the bed and pillows comfortable. Your satisfaction is important to us, and we appreciate your kind words. We look forward to welcoming you back for another excellent stay in the future!Sincerely, Hotel Manager

8/10 Good

Barry

Travelled with partner
Liked: Property conditions & facilities
Quiet and clean.
Stayed 1 night in Feb 2024
Response from Hotel Manager on Feb 12, 2024
Dear Barry,Thank you for your feedback! We're pleased to hear that you found our hotel quiet and clean. If there are any specific areas where we can improve or if you have any further comments, please feel free to share. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for an even more enjoyable experience in the future.Sincerely,Hotel Manager

8/10 Good

Joel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hotel Manager on Feb 5, 2024
Dear Guest,Thank you for taking the time to share your feedback. We're glad to hear that you had a positive experience overall during your stay. Your input is valuable to us, and we appreciate your honest review. If there are any specific aspects you feel we could improve, please let us know. We look forward to the opportunity to host you again and ensure your next stay is even more enjoyable.Sincerely,Hotel Manager

8/10 Good

Hai

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Hotel Manager on Jan 25, 2024
Dear Hai,Thank you for your feedback. We appreciate your positive rating, and we're glad to hear that you had a satisfactory experience during your stay. If there are any specific areas where we can improve or enhance your experience, please feel free to share. We value your input and hope to have the opportunity to welcome you back for an even better stay in the future.Sincerely,Hotel Manager

8/10 Good

Mary

Stayed 1 night in Jan 2024
Response from Hotel Manager on Jan 11, 2024
Dear Mary,Thank you for providing your rating. We're glad to see that your experience was positive, scoring an 8 out of 10. If there are specific aspects you'd like to highlight or if there's anything we can do to make your next stay even better, please feel free to share. We appreciate your feedback and look forward to hosting you again.Sincerely,Hotel Manager

10/10 Excellent

Muriel

Travelled with family
Stayed 1 night in Jan 2024
Response from Hotel Manager on Jan 9, 2024
Dear Muriel,Thank you for your perfect rating of 5 out of 5 on Expedia! We're delighted to hear that you had a positive experience during your stay. If there's anything specific you enjoyed or if you have any suggestions for improvement, please feel free to share. We appreciate your support and look forward to welcoming you back for another fantastic stay.Sincerely,Hotel Management

10/10 Excellent

Tracee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice motel
Response from Hotel Manager on Feb 9, 2024
Dear Guest,Thank you for taking the time to share your positive feedback. We're thrilled to receive a perfect rating from you! We're glad you found our motel to be nice. If there are specific aspects that stood out or any suggestions you'd like to offer, we'd love to hear more. Your satisfaction is our priority, and we look forward to welcoming you back for another pleasant stay.Sincerely,Hotel Manager

10/10 Excellent

Joel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Local staff answers questions well. Nice clean & convenient facility. We've stayed here before and will in the future. Nothing special beyond pleasant and helpful staff...makes a big diff in an enjoyable stay. Far enough off the interstate to be quiet and safe.
Stayed 1 night in Dec 2023
Response from Hotel Manager on Jan 3, 2024
Dear Guest,We sincerely appreciate your positive feedback about our hotel, particularly your kind words about our local staff. It's delightful to know that you find our facility clean, convenient, and that the helpful and pleasant staff contributes to your enjoyable stay. We are committed to maintaining a high standard of service, and we look forward to welcoming you back on your future visits.Sincerely,Hotel Manager

10/10 Excellent

LEE

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our check in experience was lovely. The receptionist was very considerate of how tired we were after our long day on the road. She explained everything we needed to know about the property, the complimentary breakfast and the rules for our pet.
Stayed 1 night in Dec 2023
Response from Hotel Manager on Dec 30, 2023
Dear Guest,We're delighted to hear that your check-in experience was lovely and that our receptionist made you feel welcome and considered after your long day on the road. It's our pleasure to provide information about our property, complimentary breakfast, and pet policies. If you have any further suggestions or comments, we'd love to hear them.Sincerely,Hotel Manager

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff!
Stayed 1 night in Dec 2023
Response from Hotel Manager on Dec 19, 2023
Dear Guest,We greatly appreciate your positive feedback about our staff. It's fantastic to hear that they contributed to making your stay wonderful. If there are any specific team members you would like to mention, we'll make sure to share your compliments with them. We hope to have the pleasure of hosting you again in the future.Sincerely,Hotel Manager

8/10 Good

Lisa

Liked: Cleanliness, staff & service
RENAE WAS REALLY GOOD. BED WAS COMFORTABLE AND SHEET SOFT. HEAT AND AIRE WAS MUSTY SMELLING. DOG POLICY SAID $20 BUT WHEN GOT THERE SHE SAID HE WAS $40 because he was a large dog (50 lbs). This wasnt in their policy. Oh well. No food near by but we did door dash and got some good food at Sonners.
Stayed 1 night in Nov 2023
Response from Hotel Manager on Nov 30, 2023
Dear Guest,Thank you for sharing your feedback on Expedia. We're delighted to hear that Renae provided excellent service, and you found the bed and sheets comfortable. However, we apologize for the issue with the musty smell in the heating and air system and any confusion regarding the dog policy. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved experience.Sincerely,Hotel Manager

10/10 Excellent

Kathy

Stayed 1 night in Nov 2023
Response from Hotel Manager on Nov 30, 2023
Dear Guest,We are thrilled to receive your 5-star rating and appreciate your positive review on Expedia! It's fantastic to hear that you had such a wonderful experience at our hotel. We strive to provide exceptional service, and we are delighted that you enjoyed [mention positive points].Your feedback is truly valuable to us, and we look forward to welcoming you back for another fantastic stay.Sincerely,Hotel Manager

10/10 Excellent

Rodger

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Hotel Manager. on Nov 10, 2023
Dear Rodger,Thank you for your feedback. It is delightful to receive 10-star feedback. We hope that you had a marvelous stay. Our team is very overwhelmed by the ratings. It is a privilege to host guests like you. We await your next visit.Sincerely, Hotel Manager

10/10 Excellent

Rodger

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Hotel Manager on Nov 6, 2023
Dear Rodger,It is a great delight to see 10/10-star feedback.I hope that you had a marvelous and awesome stay.Our team is very overwhelmed by the rating.It is a privilege to host guests like you.I await your next visit.Sincerely,Hotel Manager

10/10 Excellent

Rodger

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great people and service
Stayed 1 night in Oct 2023
Response from Hotel Manager on Oct 25, 2023
Dear Rodger,Thank you for taking the time to rate your recent stay with us a perfect 10 out of 10 on Hotels.com. We're delighted to hear that you had a great experience and that our team provided you with excellent service.Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. If there's anything more we can do to make your stay even better, please don't hesitate to let us know.Sincerely,Hotel Manager

10/10 Excellent

Rodger

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Hotel Manager on Oct 22, 2023
Dear Rodger,Thank you for your perfect score on Hotels.com! We're thrilled to know you had such a fantastic experience during your stay. If you have any specific comments or highlights you'd like to share, please feel free to let us know. We appreciate your feedback and hope to have the pleasure of welcoming you back in the future.Sincerely,Hotel Manager

10/10 Excellent

Kirk

Stayed 1 night in Oct 2023
Response from Hotel Manager on Nov 4, 2023
Dear Guest,Thank you for taking the time to leave a 5-star rating on Travelocity! We're thrilled to know that you had a wonderful experience during your stay. If you have any specific comments or suggestions you'd like to share, please feel free to let us know. We appreciate your support and hope to have the pleasure of welcoming you back in the future.Sincerely,Hotel Manager

10/10 Excellent

Victor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, quiet and the beds were great! Would definitely stay here again!
Stayed 1 night in Oct 2023
Response from Hotel Manager on Oct 11, 2023
Dear Guest,Thank you for the positive feedback. We're delighted to hear that you found our hotel clean and quiet, and that you had a great night's sleep in our comfortable beds. We look forward to welcoming you back in the future. If you ever have any additional comments or suggestions, please don't hesitate to share.Sincerely,Hotel Manager

10/10 Excellent

John

Stayed 1 night in Oct 2023
Response from Hotel Manager on Oct 9, 2023
Dear Guest,Thank you for your perfect rating! We're delighted to see that you had a fantastic experience during your stay. If you have any additional comments or feedback you'd like to share, please feel free to do so. We hope to have the pleasure of welcoming you back in the future.Sincerely,Hotel Manager

10/10 Excellent

DNea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Hotel Manager on Oct 3, 2023
Dear DNea,Thank you for taking the time to rate us 10 out of 10 on Hotels.com! We are delighted to know that you had such a positive experience during your stay. If you have any specific feedback or comments you'd like to share with us, please feel free to let us know. We hope to welcome you back for another great stay in the future.Sincerely,Hotel Manager

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access off of state hwy
Stayed 1 night in Sep 2023
Response from Hotel manager on Sep 27, 2023
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

10/10 Excellent

Eryn

Liked: Cleanliness, staff & service, property conditions & facilities
We arrived late & the lady at the front desk was so nice! The hotel was clean & quiet. The room was nice, well kept...and really comfortable beds! We will return!
Stayed 1 night in Sep 2023
Response from Hotel Manager on Sep 21, 2023
Dear Guest,Thank you for sharing your positive experience with us. We're delighted to hear that our front desk staff was accommodating and that you found our hotel to be clean and quiet. It's wonderful to know that you enjoyed your room and found the beds comfortable. We look forward to welcoming you back in the future.If you have any further comments or suggestions, please feel free to let us know.Sincerely,Hotel Manager

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Hotel Manager on Sep 21, 2023
Dear Guest,Thank you for taking the time to leave us a perfect 10/10 rating on Hotels.com. We truly appreciate your positive feedback. If you have any additional comments or suggestions, please don't hesitate to share them with us. We hope to have the pleasure of welcoming you back in the future.Sincerely,Hotel Manager

10/10 Excellent

Jennifer, Lees Summit

Stayed 2 nights in Sep 2023
Response from Hotel Manager on Sep 21, 2023
Dear Guest,We're thrilled to see your 5 out of 5 rating on Expedia! Thank you for taking the time to share your positive experience. Your feedback is valuable to us, and we look forward to serving you again on your next visit. If you have any further comments or suggestions, please feel free to let us know.Sincerely,Hotel Manager

10/10 Excellent

Korene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Diamond in Perry
We love staying at this hotel. The staff and owners are helpful and friendly. The rooms are clean and the beds are very comfortable. The breakfast in the morning is great and has all the basics you would expect of this type of continental breakfast. When we are driving back to Texas after dropping our daughter off at school in Iowa, our goal is always to make it to Perry, OK the first day so we can stay at this hotel!
Stayed 1 night in Aug 2023
Response from Hotel Manager on Aug 28, 2023
Dear Korene,Thank you for the stay at our hotel. We are thrilled to know you loved each and every aspect of your visit. It’s great to know that you were overwhelmed with the level of service, hospitality, and overall experience. All of us are looking forward to having you stay with us again.SincerelyHotel Manager

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short Getaway
My husband and I just wanted to get away for a few days. We stayed at Comfort Inn and Suites in Perry and had a great stay. The staff was very friendly and gave suggestions on places to eat and see. The room was clean and comfortable.
Stayed 2 nights in Jul 2023
Response from Hotel Manager on Jul 24, 2023
Dear Terri, Thank you for your great review! I'm so glad you had a great time at our hotel. We certainly try our best to offer the best and certainly the most comfortable stay possible. We look forward to hosting you again very soon! Sincerely, Hotel Manager

10/10 Excellent

Nancy

Stayed 1 night in Jul 2023
Response from Hotel Manager on Jul 14, 2023
Dear Guest,Thanks for sharing your great feedback and giving a 10 out of 10 ratings. Your rating is very encouraging and motivates our staff. We are always trying to provide great services to the new guest. I hope to you will recommend our hotel with your family and friends. Thanks for your feedback.SincerelyHotel Manager

10/10 Excellent

Deb, Fernley

Travelled with family and small children
Liked: Cleanliness
Beds were comfortable, friendly staff and convenient breakfast!
Stayed 4 nights in Jun 2023
Response from Hotel Manager on Jun 22, 2023
Dear Deb,Thanks for the feedback. We're delighted that you shared with us that your nice experience. I'm so pleased that you liked our comfortable bed and you enjoyed your stay. We are always trying to provide a best and comfortable stay for the new guest. You and your traveling companions will be most welcome with us in the future. We're grateful for your feedback.SincerelyHotel Manager

6/10 Okay

Robert

Stayed 1 night in Jun 2023
Response from Hotel Manager on Jun 22, 2023
Dear Robert,Thanks for the stay at our hotel and great feedback by giving us a 6 out of 10 ratings. Our mission is to provide the best service and ensure that the guest rate us the most comfortable hotel in our area. Hope you had a satisfactory stay. We would like to know what we can improve to earn a 10 out of 10 rating Review on your next stay.Sincerely Hotel Manager

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant experience from the first step in door.
Stayed 1 night in Jun 2023
Response from Hotel Manager on Jun 13, 2023
Dear GuestThanks for choosing our hotel. We are delighted that overall experience was good. Most of our guests experience great satisfaction with their stay. We invite you once again to stay with us with your family and friends. Thanks for your honest and candid remarks.SincerelyHotel Manager

10/10 Excellent

Jo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall gracious and very friendly
Erin was very gracious at check-in. Breakfast service staff very helpful and friendly. I was not feeling well when I checked in and Erin made her assistance available should I need it. Housekeeping staff very gracious.
Stayed 1 night in Jun 2023
Response from Hotel Manager on Jun 6, 2023
Dear Jo,Thanks for choosing our hotel. I am so pleased that you found us smooth check-in with friendly staff. We are always trying to provide a great service. Your review is very important to us. It is really encouraging and motivate our staff. Please visit us again soon.SincerelyHotel Manager

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a good stay on our trip from south Texas.
Stayed 1 night in Jun 2023
Response from Hotel Manager on Jun 5, 2023
Dear Linda, Thank you for your great review! I'm so glad you had a great time at our hotel. We certainly try our best to offer the best and certainly the most comfortable stay possible. We look forward to hosting you again very soon! Sincerely, Hotel Manager

6/10 Okay

Martin

Liked: Staff & service
Disliked: Property conditions & facilities
The service was great. Overall, the room and hotel are in good condition and clean. The bathroom did have noticeable grunge in the tile corners, and the tub did not completely drain, leaving a small pool of water standing in the center. My wife commented that the tub was very slippery, and my shower confirmed that, although I had placed a used bath towel folded in the floor of the tub to prevent slips. The lavatory was slow to drain. And the worst thing was that the toilet would rotate around against the floor on one of the flange bolts. Apparently, there was only one installed.
Stayed 1 night in Jun 2023
Response from Hotel Manager on Jun 5, 2023
Dear Martin,Thank you for the stay at our hotel. We are happy to learn that your overall experience was excellent. We are always trying to provide a great experience for the new guest.We have noted your concern and forwarded to the management department. We will surely work on it. We promise next time you will find a great experience. Please visit us again.SincerelyHotel Manager

4/10 Poor

Jana

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Dirty room/bathroom
Hair on the bathroom floor. Pillows had an offensive smell. Solid dust and dirt behind the bedside table when I went to plug something in. Needs some attention to detail with cleaning!!
Stayed 1 night in May 2023
Response from Hotel Manager on May 20, 2023
Dear Guest,Thank you for your feedback. We are distressed to see your comments. Our apologies for the bad experience. We never want our guests to go back with an unpleasant experience. The entire points will be investigated and necessary actions will be taken. We are taking ample steps to ensure the comfort of our guests. You can be sure about a fine stay with us. Please visit us again.Sincerely,Hotel Manager

10/10 Excellent

Michelle Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and helpful; knowledgeable about the area, they 3 ladies we interacted with were great!!
Stayed 4 nights in May 2023
Response from Hotel Manager on May 8, 2023
Dear Michelle Lynn,Thank you for sharing your positive experience with our staff! We're thrilled to hear that you found them to be friendly, helpful, and knowledgeable about the area. We take pride in providing exceptional service and ensuring that our guests have everything they need for a comfortable stay. We look forward to welcoming you back in the future. Sincerely,Hotel Manager

10/10 Excellent

Lydia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Hotel Manager on Apr 25, 2023
Dear Lydia, Thanks for staying with us. I’m very glad that our hotel impressed you in so many ways. We focus on offering a guest experience that will satisfy a wide range of travelers. When you’re in the area again, I hope you will make us your first choice. We’ll be here when you need us with another great stay that you’re sure to like again. Sincerely,Hotel Manager

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were nice sized. The property was clean. The staff were friendly
Stayed 1 night in Apr 2023
Response from Hotel Manager on Apr 25, 2023
Dear Michelle, Thank you so much for your kind words. We are glad that you had a great experience. I’m so pleased that you liked our friendly staff's hospitality. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a wonderful stay. We look forward to having you with us again soon. Sincerely,Hotel Manager

6/10 Okay

Antonia

Travelled with family
They dont have a shutle
Stayed 1 night in Apr 2023
Response from Hotel Manager on Apr 22, 2023
Dear Antonia,Thank you for the stay at our hotel. We are happy to learn that your overall experience was excellent. We are always trying to provide a great experience for the new guest.We have noted your concern and forwarded to the management department. We will surely work on it. We promise next time you will find a great experience. Please visit us again.SincerelyHotel Manager

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of our best hotels in 11 days of traveling
We had a wonderful stay at your hootel. Everyone was friendly and nice to talk to.
Stayed 1 night in Apr 2023
Response from Hotel Manager on Apr 20, 2023
Dear Stephen,Thank you for indicating that you had a nice stay. Our goal is an excellent experience for every guest, and I’m pleased we satisfied. We invite you to stay with us again soon so you can experience the many positive attributes of our hotel again. Sincerely,Hotel Manager.

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Hotel Manager on May 2, 2023
Dear John,Thanks for stay at our hotel and great feedback by giving us a 4-star rating. Our mission is to provide the best service and ensure that the guest rate us the most comfortable hotel in our area. Hope you had a satisfactory stay. We would like to know what we can improve to earn a 5 Star Review on your next stay.Sincerely Hotel Manager

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Start breakfast at 6:00 a.m.
Comfort Inn & Suites in Perry met our expectations with the exception of breakfast hours. Breakfast started at 6:30 a.m. which in my opinion is too late. Most places start at 6:00 a.m. Based on our expectation of a 6:00 a.m. start time for breakfast, we planned our trip to start by 6:15 a.m. At 6:15 a.m., breakfast was not being served so we left without breakfast.
Stayed 1 night in Mar 2023
Response from Hotel Manager on Mar 30, 2023
Dear Mark,Thanks for choosing our hotel. I’m pleased that you had a generally good experience with us, but I’m very concerned that we didn’t live up to your standards or expectations. We have forwarded this issue to the management team. Trust us with your stay in the future for excellence beyond measure. Please stay with us again.SincerelyHotel Manager

10/10 Excellent

Salvador

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2023
Response from Hotel Manager on Mar 17, 2023
Dear Salvador, Thank you for staying with us. We are thrilled to know you loved each and every aspect of your visit. It’s great to know that you were overwhelmed with the level of service, hospitality, and overall experience. All of us are looking forward to having you stay with us againSincerely, Hotel Manager

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Hotel Manager on Apr 6, 2023
Dear Michael,Thanks so much for your 5 stars ratings. I am delighted you had a nice experience with us. We're honored that we can satisfy a very large percentage of our guests each day. Hope you will stay with us again soon. We will be here for you whenever you need us again.Sincerely,Hotel Manager.

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Very friendly person at check In. Comfortable bedding, large room.
Stayed 1 night in Mar 2023
Response from Hotel Manager on Mar 17, 2023
Dear Renee, Thank you for taking the time to write a review in regards to your recent stay at our hotel. We appreciate your feedback and are delighted to hear you say ""Great place to stay."" We look forward to welcoming you back real soon!. Sincerely, Hotel Manager