We stayed 2/24/24 room 222. Our room keys would not work for our room on the 2nd floor, went down for a 2nd pair to be reissued. Still didnt work, had go back down to front desk again, desk clerks didnt seem suprised they keys didn't function properly. We were advised we would have to notify clerk each time we needeed to access our room,swim & exercise area. It was very inconvenient for us & not very safe for the desk clerk, i might add. It just made the whole experience inconvenient overall.