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Rating 10 - Excellent. 241 out of 709 reviews" "
10 - Excellent
241
Rating 8 - Good. 250 out of 709 reviews" "
8 - Good
250
Rating 6 - Okay. 122 out of 709 reviews" "
6 - Okay
122
Rating 4 - Poor. 71 out of 709 reviews" "
4 - Poor
71
Rating 2 - Terrible. 25 out of 709 reviews" "
2 - Terrible
25
8.2/10
Cleanliness
8.4/10
Staff & service
7.4/10
Amenities
7.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
6/10 Okay
Jr
Travelled with family, Travelled with group
May 26, 2024
No staff around
Jr
Stayed 2 nights in May 2024
Response from GM on May 27, 2024
Thank you for the review. I am sorry to hear that no one available to assist you .I will look into why this was an issue. Again my apologies for the lack of attention
4/10 Poor
Karley
Business traveller, Travelled with partner
May 25, 2024
Liked: Cleanliness
Very noisy bed, pool was under service and were unable to swim, no room service able to be charged to and unable to be delivered because we used a 3rd party booking site.
Karley
Stayed 1 night in May 2024
Response from GM on May 27, 2024
I apologize the pool was out of service . We try our best to make sure that it is running again as soon as possible. Room service is available when the restaurant is open . If a third party prepaid then you need to leave a credit card for incidentals to be able to charge to the room . I am sorry if that was not completely explained to you .
Kind and friendly staff eager to help and promp service. Enjoyable stay
Barbara
Stayed 2 nights in May 2024
Response from GM on May 6, 2024
Thank you so much for the positive Feedback . I am so happy to hear that our staff were kind and friendly .
10/10 Excellent
Blair
Travelled with partner
Apr 30, 2024
Clarion staff were very friendly and helpful. The hotel is right on the main road into town and many restaurants close by.
On the whole…a good experience!
Blair
Stayed 1 night in Apr 2024
Response from gm on May 2, 2024
Thank you for the positive feedback I am so happy that you enjoyed your stay.
8/10 Good
Meghan
Travelled with family
Apr 28, 2024
Liked: Staff & service, amenities
The staff provided exceptional service with a smile!
Our bed could have used a new mattress though!
Meghan
Stayed 2 nights in Apr 2024
Response from GM on May 6, 2024
Thank you for the response . Happy to hear that you enjoyed your stay and that you received exceptional service
4/10 Poor
Hillary
Apr 24, 2024
Hillary
Stayed 1 night in Apr 2024
Response from GM on May 22, 2024
I am sorry that we did not meet your expectations . Please feel free to contact me with any issues that you may have experienced during your stay .
Travelled with family and small children, Travelled with pets
Apr 8, 2024
Liked: Staff & service
Great customer service. Convenient location for what I was in the area for. Very dated rooms - the typical cosmetic update to an otherwise original construction circa 80s or earlier. The bed was comfortable while the washroom was quite tight and showed the most signs of age.
Tom
Stayed 1 night in Apr 2024
Response from GM on Apr 9, 2024
Thank you for the review . I ma glad that you had an enjoyable stay .
Rooms were clean, bed quite comfortable. Friendly staff.
Terry
Stayed 3 nights in Mar 2024
Response from GM on Apr 3, 2024
Thank you for your review.
8/10 Good
Perry
Travelled with family, Travelled with pets
Mar 26, 2024
Liked: Cleanliness, staff & service
The bed was quite warm and the sheets and blanket was extremely full of static
Perry
Stayed 1 night in Mar 2024
Response from GM on Mar 30, 2024
Thank you for the review. I am happy you enjoyed the bed. We do find that our sheets are full of static. We are looking at solutions .
6/10 Okay
Janet
Travelled with family
Mar 19, 2024
Unfortunately our room was not made up after leaving for the day. I had to go to front desk for towels etc. and that was disappointing; no microwave in the room. The pool/sauna area was nice. Breakfast was disappointing with hard boiled eggs in shell and sausage patties, make your own waffle was good. Pretty scarce!
Janet
Stayed 2 nights in Mar 2024
Response from GM on Mar 25, 2024
Thank you for the review. We do noy do housekeeping daily unless requested by the guest . I am sorry that was not explained to you at check in . I apologize that the variety we offer for breakfast was not to your liking. We tray to offer a bit or everything for everyone . I do hope that if you choose to stay with us in the future you enjoy your stay with no disappointments .
This hotel was clean and quiet. The included breakfast options were limited, more fresh fruit and bread options would have been appreciated.
The indoor pool was fantastic!
Nancy
Stayed 1 night in Mar 2024
Response from GM on Mar 15, 2024
Thank you for your feedback .I am happy that you enjoyed your stay .
Very close proximity to a mcdonalds and a few other restaurants but my husband worked out in the gym and there was mold all over the place in the room. Ventillation horrible. Very hazardous especially since your breathing that in while working out.
The beds are comfotable and beds clean. Other areas clean but showing age now.
Shannon
Stayed 1 night in Mar 2024
Response from GM on Mar 11, 2024
Thank you for the review. Yes we are having an issue with moisture gathering in the pool area and are working on solutions .I am glad that you enjoyed the other aspects of your stay with us .
Roomy, lots of parking, great breakfast.
I was able to plug in my electric vehicles, albeit at Level 1 charging.
The one draw-back is that the walls are not very soundproof.
Jacques
Stayed 2 nights in Mar 2024
Response from GM on Mar 11, 2024
Thank you for the review . I am happy that you enjoyed your stay
6/10 Okay
Arnoldus
Travelled with group
Feb 25, 2024
Liked: Room comfort
Arnoldus
Stayed 2 nights in Feb 2024
Response from GM on Mar 2, 2024
Thank you for your review. I do hope to see you again soon . '
Receptionist was helpful in obtaining us the proper room.
The Dining Room was awesome. Good food at good prices.
Very disappointed that the Pool was "Closed"
Chemicals for pool were at high levels.
Overall our 3 night stay was comfortable!
Dan
Stayed 3 nights in Dec 2023
Response from GM on Dec 21, 2023
Thank you for your review I do hope that if you choose to stay with us again in the future that you enjoy all our amenities
Staff were nice. Slow internet and only basic tv channels. No Movies or streaming services.
Glen
Stayed 3 nights in Nov 2023
Response from GM on Dec 3, 2023
Thank you for your feedback . We are working on a solution to tv programming . Will be in place perhaps by your next stay if you choose to stay with us again .
4/10 Poor
Mohammad
Business traveller
Nov 27, 2023
Pool was closed during my stay.
Mohammad
Stayed 1 night in Nov 2023
Response from GM on Nov 30, 2023
So sorry that the pool was not open when you were looking to use .
Not much to like- pool not open, elevator broken on the day we left, room not as advertiser i.e. "wall to wall carpet" was laminate flooring. A run of the mill experience.
Brenda
Stayed 1 night in Nov 2023
Response from GM on Nov 23, 2023
Thank you for your feedback . Unfortunately yes we did have an issue with our pool boiler so it was too cold to offer swimming for our guests . The elevator was also down and being repaired . I do hope if you choose to stay with us in the future you get to enjoy all our amenities .
The restaurant was lovely. Waitress was outstanding.
TOO many little hockey players running and screaming down the halls
Michelle
Stayed 1 night in Nov 2023
Response from GM on Nov 7, 2023
Thankyou for the review. I am happy you enjoyed the restaurant . Unfortunately in the winter months we do have hockey in and some parents are not respectful of the other guests we do our best but it is hard to control .