Lunch and dinner served

Reviews of Kohl's Ranch Lodge

3 out of 5
Kohl's Ranch Lodge
202 S Kohls Ranch Lodge Rd, Payson, AZ

Reviews

9.2

Wonderful

Rating 10 - Excellent. 728 out of 1012 reviews" "
Rating 8 - Good. 175 out of 1012 reviews" "
Rating 6 - Okay. 59 out of 1012 reviews" "
Rating 4 - Poor. 27 out of 1012 reviews" "
Rating 2 - Terrible. 23 out of 1012 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michael, Gilbert

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Kohl's Ranch cabin by the creek was pure bliss. The location was unbeatable - right on the water, surrounded by stunning scenery. We loved waking up to the sound of the creek and spending our days exploring the area. The cabin itself was cozy and well-equipped, providing everything we needed for a relaxing getaway. Highlights: * Unmatched Location: Right on the creek, surrounded by breathtaking scenery. * Peaceful Ambiance: Perfect for relaxation and unwinding. * Comfortable Cabin: Cozy and well-equipped for a comfortable stay. If you're looking for a perfect escape in nature, look no further than a cabin rental at Kohl's Ranch!
Stayed 2 nights in May 2024
Response from Kaylee (Front Desk Assist.) on May 27, 2024
Thank you for your lovely review regarding you most recent stay here at Kohl's Ranch Lodge. We are proud to share with you our majestic property settled along the Tonto creek and provide you with a clean, calming room to relax in. Please feel free to come back soon for another getaway!

8/10 Good

Baltazar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not pet friendly
Stayed 2 nights in May 2024
Response from Kaylee (Front Desk Assist.) on May 25, 2024
Thank you for taking the time to leave us a review. Please come back soon!

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place
Stayed 1 night in May 2024
Response from MH on May 25, 2024
Thank you for your feedback!

10/10 Excellent

Yeganeh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Kaylee (Front Desk Assist.) on May 27, 2024
Thank you for sharing a positive review with us about your stay. We hope you are able to return soon!

8/10 Good

Kym

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Kaylee (Front Desk Assist.) on May 25, 2024
Thank you for you good review! We hope you think of us the next time you are in Payson.

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely love this property. The rooms are very clean with comfortable beds, very quiet and peaceful. The grounds are meticulously kept. There is a beautiful creek that runs through the property. The heated pool and jacuzzi are very clean and very relaxing. I love all the amenities like put-put golf, basketball, pickle ball, etc. The staff are amazing. I've stayed here twice, and I plan to go back again. Love it.
Stayed 2 nights in May 2024
Response from MH on May 24, 2024
We are so glad to see you enjoyed your stay with us! Thank you for the lovely review. We will be sure to share it with the team! We hope to welcome you back soon!

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from MH on May 23, 2024
Thank you for your feedback!

6/10 Okay

George

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
They charge a resort fee. Didnt see any resort areas. They advertise a restaurant - but it's not open for breakfast, lunch or dinner on Sunday. The wifi was very very poor. The bathroom is so tiny and 2 towels for 2 adults.
Stayed 1 night in May 2024
Response from Kaylee (Front Desk Assist.) on May 21, 2024
We apologize for any inconveniences you faced when checking in. All additional fees are listed on third party confirmation emails. Feel free to request any additional items from front desk and we will get them delivered to you. We are sorry you did not have a good stay.

10/10 Excellent

Shelley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a wonderful place to go to get away from the city and just relax!
Stayed 2 nights in May 2024
Response from Kaylee (Front Desk Assist.) on May 21, 2024
Thank you for your kind words regarding your stay here. We are happy to be your perfect spot for a little getaway into the woods! Please come back soon for another peaceful retreat.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from MH on May 18, 2024
Thank you for your feedback!

10/10 Excellent

Von

Liked: Cleanliness, staff & service, property conditions & facilities
I was amazed at how very thoughtful (the flashlight, dish soap, DVD player, nice linens, etc.) the setup of the room was. We were so comfortable and we had a delightful time and will definitely be coming back! Also, we have been telling friends and family about your amazing resort! (I do wish the elliptical would have been working, but I did enjoy the treadmill!). Also, we wanted to see the cabins, so Morgan showed us around in case we ever decide to rent one. She was very helpful and knowledgeable and accommodating to all our questions!
Stayed 2 nights in May 2024
Response from Kaylee (Front Desk Assist.) on May 11, 2024
Thank you for your incredibly kind review regarding your stay here with us! We are always happy to know that guests feel comfortable in the space we have provided them, and we will look forwards to your quick return.

10/10 Excellent

Fernando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place in direct contact with the nurture
Stayed 2 nights in May 2024
Response from MH on May 8, 2024
Thank you for your feedback!

10/10 Excellent

Roger

Travelled with partner
Liked: Amenities
Beautiful!
Stayed 2 nights in May 2024
Response from Kaylee (Front Desk Assist.) on May 7, 2024
Thank you for providing us with a review! It's good to know that you enjoyed our properties amenities. We hope to see you back soon!

10/10 Excellent

Steve

Stayed 2 nights in May 2024
Response from Kaylee (Front Desk Assist.) on May 27, 2024
Thank you so much for the great review! Please think of us the next time you're in Payson and need a relaxing place to stay.

10/10 Excellent

Jennifer

Stayed 1 night in May 2024
Response from Kaylee (Front Desk Assist.) on May 27, 2024
We appreciate you taking the time to share with us your feedback! Please come back soon as we loved having you.

10/10 Excellent

AKHTAR, Mesa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting.
Stayed 1 night in May 2024
Response from MH on May 6, 2024
Thank you for your feedback!

10/10 Excellent

Vance

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the pool
Stayed 1 night in Apr 2024
Response from Kaylee (Front Desk Assist.) on May 1, 2024
Thank you for staying here with us at KRL! We are happy to know you enjoyed our amenities and we hope you'll be back soon to soak in the sun by the pool!

10/10 Excellent

Ernest, Steinbach

Liked: Cleanliness, staff & service, property conditions & facilities
Great overnight stay. Super clean. Good staff. Awesome price.
Stayed 1 night in Apr 2024
Response from Kaylee (Front Desk Assist.) on May 1, 2024
Thank you so much for leaving a kind review, not only about our service but also our affordability on the weekdays! We hope you are able to come back soon.

10/10 Excellent

Judy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property. Clean, good bed, etc. only problem was we had a Monday night stay and learned the restaurant is closed Monday and Tuesday. Good thing we were not hungry.
Stayed 1 night in Apr 2024
Response from MH on Apr 30, 2024
Thank you for your feedback! We will share this with our team to further improve.

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely nice very comfortable
Stayed 1 night in Apr 2024
Response from MH on Apr 25, 2024
Thank you for your feedback!

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very late checkin and the front desk staff was still so welcoming and helpful. Love the electric fireplace feature in the room. All in all a wonderful stay at a very reasonable price. The hiking trails and views around the hotel are incredible. So glad I found this place!
Stayed 1 night in Apr 2024
Response from MH on Apr 25, 2024
Thank you for your feedback!

8/10 Good

Barry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful surroundings in the pines. Loved the balcony behind our room and the area to walk along the stream. Also loved the soft towels. The room had a small bathroom. Would be nice if there was a simple continental breakfast offered, especially when the restaurant isn't open.
Stayed 1 night in Apr 2024
Response from MH on Apr 24, 2024
Thank you for your constructive feedback! We will share this with our management team.

10/10 Excellent

Nichole

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kohl's Ranch Lodge is amazing. We yave been coming here regularly for 10 years and were married here this past weekend. The staff as well as the restaurant staff were all so friendly and accomodating. We always enjoy our stay and we hate leaving.
Stayed 3 nights in Apr 2024
Response from MH on Apr 25, 2024
We are so glad to see you enjoyed your stay with us! We hope to welcome you back soon.

10/10 Excellent

Jerrod

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location. Loved the pines and the creek. Very clean and the staff was very helpful. Strongly recommend this place for a get away.
Stayed 1 night in Apr 2024
Response from Kaylee (Front Desk Assist.) on Apr 21, 2024
Thank you for showing an interest in our property! We are happy to hear that you enjoyed the scenery and our hospitality. Please come back soon for another peaceful getaway!

10/10 Excellent

Mitch

Stayed 4 nights in Apr 2024
Response from MH on May 10, 2024
Thank you for your feedback!

8/10 Good

Hillary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Kaylee (Front Desk Assist.) on Apr 21, 2024
We appreciate you taking the time to give us a positive review! We hope you choose to stay with us again the next time you are in the area as we would love to have you back.

10/10 Excellent

carlyle

Stayed 2 nights in Apr 2024
Response from MH on May 10, 2024
Thank you for your feedback!

10/10 Excellent

Ana

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very unique, cute, and quiet.
Stayed 1 night in Apr 2024
Response from Kaylee (Front Desk Assist.) on Apr 19, 2024
Thank you for your kind review of our little resort! We are glad you found your stay to be relaxing and we hope you think of us the next time your need a peaceful vacation.

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff made the experience
Stayed 2 nights in Mar 2024
Response from MH on Apr 17, 2024
Thank you for your feedback!

10/10 Excellent

Cindy

Stayed 1 night in Apr 2024
Response from MH on May 6, 2024
Thank you for your feedback!

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property!
Stayed 1 night in Apr 2024
Response from MH on Apr 16, 2024
Thank you for your feedback!

10/10 Excellent

Desiree

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great. We had lunch there twice and it was great. We had breakfast there and it not great. Service was very slow and we were the only customers. We were given the wrong toast. By the time the correct toast was brought out, we were already done eating.
Stayed 2 nights in Apr 2024
Response from MH on Apr 16, 2024
Thank you for providing feedback from your most recent stay with us. We will pass this along to the restaurant management team. We hope this doesn't stop you from staying with us again.

10/10 Excellent

Jim

Stayed 1 night in Apr 2024
Response from MH on May 2, 2024
Thank you for your feedback!

10/10 Excellent

Elisabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 2 nights in Apr 2024
Response from MH on Apr 11, 2024
Thank you for your feedback!

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always amazing escape from reality of the world here in the tall pines
Stayed 1 night in Apr 2024
Response from MH on Apr 11, 2024
Thank you for your feedback!

10/10 Excellent

Manuel

Travelled with partner
Beautiful place. House keeping team is amazing. Especially Candice and Lisa. Just so friendly and always wanting to make our stay better. Not to mention that they keep EVERYTHING SO CLEAN! Restaurant service could be better. One of the waitresses was VERY rude. Asked her for some toothpicks and she said they didn’t have any. Then a minute later we noticed there was toothpicks at the entrance of the restaurant. we kindly pointed them out to her and she smirked and told us “ oh, well then just get some!” Didn’t expect that response. Anyways, from my understanding the restaurant is not part of the hotel. It’s not Hilton. It’s under a different ownership. The rest of our stay was WONDERFUL. We will be going back to the resort but not the restaurant.
Stayed 2 nights in Apr 2024
Response from Kaylee (Front Desk Assist.) on Apr 9, 2024
Thank you for your honest review regarding our third-party restaurant. We will pass along your commentary to them to further improve their service to all restaurant clientele. We would like to apologize for any inconveniences they created during your stay here with us. We hope it will not deter you from choosing to stay with us in the future and we are happy to know we excelled in giving you a great stay otherwise.

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Remote, beautiful and quiet yet only 15 minutes from services
Stayed 1 night in Apr 2024
Response from Kaylee (Front Desk Assist.) on Apr 9, 2024
Thank you for giving us the opportunity to share our little resort with you! We know our guests could stay at one of the many other hotels in Payson, but we are happy you picked us and enjoyed your experience! Please feel free to come back the next time you are in the area as we would love to have you!

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice. Quiet
Stayed 2 nights in Apr 2024
Response from MH on Apr 11, 2024
Thank you for your feedback!

10/10 Excellent

Anita R

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting in the forest!
Stayed 3 nights in Apr 2024
Response from Kaylee (Front Desk Assist.) on Apr 6, 2024
Thank you for your kind review regarding out property's atmosphere! We love it when guests are able to enjoy the nature that our resort is surrounded by! Please come back for another relaxing stay sometime soon.

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in a deluxe cabin with our kids and we loved everything about it! It was beautiful, the staff was kind and there are lots of Fun things to do. We will definitely be back!
Stayed 1 night in Mar 2024
Response from Kaylee (Front Desk Assist.) on Apr 6, 2024
Thank you for telling us about your experience here at Kohls Ranch Lodge! We are so happy to know that we made a good impression on you and look forwards to your return!

8/10 Good

Tod

Liked: Cleanliness, staff & service
A bit noisy along the hallway in the lodge.
Stayed 3 nights in Mar 2024
Response from Kaylee (Front Desk Assist.) on Apr 5, 2024
Thank you for giving us a good review. We apologize on the behalf of noisy guests that might have disrupted your stay and we hope that does not deter you from coming back!

10/10 Excellent

David

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing
Stayed 1 night in Mar 2024
Response from Kaylee (Front Desk Assist.) on Apr 2, 2024
Thank you for giving our property a good review. Please come stay with us for your next little get way as we would love to have you back.

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A gorgeous property!
Stayed 1 night in Mar 2024
Response from Kaylee (Front Desk Assist.) on Mar 31, 2024
Thank you so much for leaving us a kind review regarding your last stay here! We are glad you enjoyed the resort's scenic location, and we look forwards to your next stay.

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Woke up to Snow!
Stayed 1 night in Mar 2024
Response from MH on Mar 28, 2024
Thank you for your feedback!

10/10 Excellent

Perry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. Staff very friendly and helpful. Would definitely come back
Stayed 1 night in Mar 2024
Response from Kaylee (Front Desk Assist.) on Mar 25, 2024
Thank you for giving our staff a shout out! We do our best to give all our guests proper attention and create a welcoming environment. We hope you are able to return soon for another great stay.

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great lodge. Wish we could stay longer.
Stayed 1 night in Mar 2024
Response from MH on Mar 22, 2024
Thank you for your feedback!

10/10 Excellent

Cheri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing place! Tucked away, reasonable, friendly, and an absolute gem!
Stayed 1 night in Mar 2024
Response from MH on Mar 18, 2024
Thank you for your feedback!

10/10 Excellent

Erin

Stayed 1 night in Mar 2024
Response from Kaylee (Front Desk Assist.) on Apr 5, 2024
Thank you so much for leaving us a perfect score! We appreciate you choosing to stay with us and hope you can come back again in the near future for another great stay!

10/10 Excellent

verna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Liked tranquil location
Stayed 1 night in Mar 2024
Response from Kaylee (Front Desk Assist.) on Mar 15, 2024
We appreciate your positive commentary on our property's surrounding area! We are well known for our peaceful atmosphere and are happy to know you put it to good use! Please think of us the next time you need a refreshing break in the woods.

10/10 Excellent

Christine

Travelled with family
Liked: Property conditions & facilities
This quaint lodge is the perfect refuge after a fun day of Payson adventures!!!
Stayed 1 night in Mar 2024
Response from Kaylee (Front Desk Assist.) on Mar 15, 2024
Thank you for your kind words regarding your short stay here with us! We hope that next time you are in the area, you will be able to stay for longer.