Indoor pool

Reviews of Holiday Inn Express Hotel & Suites Pasco-Tri Cities, an IHG Hotel

2.5 out of 5

Reviews

9.2

Wonderful

Rating 10 - Excellent. 342 out of 475 reviews" "
Rating 8 - Good. 98 out of 475 reviews" "
Rating 6 - Okay. 17 out of 475 reviews" "
Rating 4 - Poor. 6 out of 475 reviews" "
Rating 2 - Terrible. 12 out of 475 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Randolph

Liked: Cleanliness, staff & service, property conditions & facilities
Close to ballpark!
Stayed 2 nights in May 2024
Response from Kristina on May 26, 2024
Thank you for your review! We're glad you enjoyed the convenient location near the ballpark. We hope to see you again soon!

10/10 Excellent

Laura Mejia

Liked: Cleanliness
Stayed 1 night in May 2024
Response from Kristina on May 24, 2024
Thank you for your perfect review! We're thrilled to hear that you had an excellent stay with us. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future!

10/10 Excellent

Misty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came here for a wrestling tournament that was right next to the property so it was nice that we could walk right over. The breakfast was wonderful. It was lots of options. All of the staff was extremely helpful and nice.
Stayed 2 nights in May 2024
Response from Kristina on May 19, 2024
Thank you for sharing your positive experience with us! We're delighted to hear that you enjoyed your stay during the wrestling tournament and found our location convenient. It's great to know that you appreciated our breakfast options and that our staff provided helpful and friendly service. We hope to welcome you back for another enjoyable stay in the future!

10/10 Excellent

Darren, Langley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything at this hotel was excellent. Staff was friendly, room was clean and spacious. Excellent experience. Thank you.
Stayed 2 nights in May 2024
Response from Kristina on May 7, 2024
Thank you for your wonderful review! We're delighted to hear that you had an excellent experience during your stay at our hotel. It's great to know that our staff was friendly and that you found your room to be clean and spacious. We strive to provide the best possible service to our guests, and we're thrilled that we could meet your expectations. Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back again in the future. If you need any assistance or have any questions, please don't hesitate to reach out.

10/10 Excellent

Charlene

Stayed 2 nights in Apr 2024
Response from Kristina on May 26, 2024
Thank you for your positive review! We're glad to hear you had a great stay. We look forward to welcoming you back soon!

10/10 Excellent

Graham

Stayed 1 night in Mar 2024
Response from Kristina on Apr 17, 2024
Thank you for your positive rating! If you have any specific feedback or comments about your stay, please feel free to share. We always appreciate hearing from our guests so we can continue to provide excellent service.

10/10 Excellent

Rachel, Bothell

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the free breakfast, so great with kids!! We loved the unique layout of the room, very spacious!
Stayed 3 nights in Apr 2024
Response from Kristina on Apr 15, 2024
Thank you for your positive review! We're thrilled to hear that you enjoyed our complimentary breakfast, especially with kids in tow. It's also great to know that you appreciated the unique layout and spaciousness of our rooms. We aim to provide a comfortable and convenient stay for all our guests, and we're delighted that we could meet your expectations. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We look forward to welcoming you back on your next visit!

10/10 Excellent

Laura Mejia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent 10 de 10
Stayed 1 night in Mar 2024
Response from Kristina on Apr 8, 2024
¡Gracias por tu reseña! Estamos encantados de saber que tu estadía fue excelente y que calificas nuestra atención con un 10 de 10. Esperamos darte la bienvenida nuevamente en el futuro.

10/10 Excellent

Mireya

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was honestly the best hotel staff I’ve ever came across. So sweet and helpful!
Stayed 2 nights in Apr 2024
Response from Kristina on Apr 7, 2024
Thank you for your positive feedback! We're thrilled to hear that you had such a wonderful experience with our staff. Providing excellent service is our top priority, and we're delighted that our team went above and beyond to make your stay enjoyable. We appreciate your kind words and hope to welcome you back again soon!

10/10 Excellent

Christal

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Apr 2024
Response from Kristina on Apr 7, 2024
Thank you for your review! If you have any specific feedback or comments about your stay, feel free to share them. We're always looking for ways to improve and provide the best experience possible for our guests.

6/10 Okay

Yuki

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Kristina on Apr 7, 2024
Thank you for sharing your feedback. We're sorry to hear that your experience didn't meet your expectations. If there are specific areas where you feel we could improve, please don't hesitate to let us know so we can address them accordingly. We value your input and hope to have the opportunity to better serve you in the future.

10/10 Excellent

Marisela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was extremely nice! So convenient for my daughter’s state competition at Hapo Center.
Stayed 1 night in Apr 2024
Response from Kristina on Apr 7, 2024
Thank you for sharing your positive experience with us! We're delighted to hear that you found our front desk staff to be extremely nice and that our hotel was convenient for your daughter's state competition at the Hapo Center. We strive to provide excellent service and convenience to all our guests, and we're thrilled that we could meet your expectations. If you're ever back in the area, we'd love to welcome you again. Thank you for choosing to stay with us!

8/10 Good

John

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check in and stay!!!!!
Stayed 1 night in Mar 2024
Response from Kristina on Apr 3, 2024
Thank you for your review! We're delighted to hear that you had a great check-in experience and enjoyed your stay with us. If there's anything specific you think we could improve to make it a perfect 5-star experience next time, please feel free to let us know. We appreciate your feedback and hope to welcome you back again soon!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
very nice experience
Stayed 1 night in Mar 2024
Response from Kristina on Apr 3, 2024
Thank you for your positive feedback! We're glad to hear that you had a very nice experience during your stay with us. If there's anything else we can do to make your future stays even better, please don't hesitate to let us know. We look forward to welcoming you back again soon!

10/10 Excellent

Trudie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and facility was great. Everyone was helpful, friendly and professional.
Stayed 2 nights in Mar 2024
Response from Kristina on Mar 11, 2024
Thank you for sharing your positive experience! It's great to hear that the staff and facility met your expectations. The helpful, friendly, and professional service provided by the staff contributed to making your stay enjoyable. If you have any further feedback or if there's anything else we can assist you with, please feel free to let us know. We look forward to welcoming you back in the future!

10/10 Excellent

Meagan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Kristina on Mar 13, 2024
Thank you for your review! If you have any specific feedback or comments about your stay, feel free to share them. We're always here to assist you!

10/10 Excellent

Phil

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly the cleanest hotel I’ve ever stayed at
Stayed 1 night in Mar 2024
Response from Kristina on Mar 9, 2024
We appreciate your positive feedback regarding the cleanliness of our hotel. Our team works diligently to maintain high standards of cleanliness to ensure a comfortable stay for all our guests. If there's anything else we can do to make your future stays even more enjoyable, please feel free to let us know. Thank you for choosing to stay with us!

10/10 Excellent

ELIUD

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Mar 2024
Response from Kristina on Mar 3, 2024
Thank you for your positive review! We're glad to hear that you had a pleasant experience during your stay. If there's anything specific that stood out to you or any suggestions you have for improvement, please feel free to share. We appreciate your feedback and hope to welcome you back again soon.

10/10 Excellent

Sandra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room was very clean, spacious the breakfast was warm and perfect. Staff were very gracious and nice. Parking was also good.
Stayed 2 nights in Feb 2024
Response from Kristina on Feb 20, 2024
Thank you for your excellent review! We're delighted to hear that you enjoyed your stay with us and that you found your room to be clean and spacious. It's also great to know that you appreciated our warm breakfast options and found our staff to be gracious and accommodating. We're glad that parking met your needs as well. We hope to welcome you back for another wonderful stay in the future!

10/10 Excellent

Chancy

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to food options and large rooms
Stayed 1 night in Jan 2024
Response from Kristina on Feb 15, 2024
Thank you for sharing your feedback! We're delighted to hear that you enjoyed the proximity to food options and found the rooms spacious. If there's anything else we can do to make your stay even more comfortable in the future, please don't hesitate to let us know. We look forward to welcoming you back!

10/10 Excellent

Merry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Kristina on Feb 14, 2024
Thank you for your rating! If you have any specific feedback or comments about your experience, we would love to hear them. Your input helps us continue to provide excellent service to our guests.

10/10 Excellent

Kim

Stayed 1 night in Jan 2024
Response from Kristina on Jan 16, 2024
Thank you for taking the time to leave a 5-star review! We truly appreciate your positive feedback. If there's anything specific you loved about your stay or if you have any suggestions for improvement, feel free to share. We're here to ensure every visit meets or exceeds your expectations.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff was professional, courteous, helpful, and friendly. The gym was clean and more than adequately equipped. The pool room was clean and comfortably warm. The pool was maintained at a comfortable temperature and seemed to have a nice chemical balance. The hot tub was comfortably hot and of good chemical balance. The breakfast area was always clean and all food choices were available. The king bed suite we stayed in was generous in size, clean, adequately stocked with silverware, plates, and glasses. All of this combines for an absolutely wonderful week long stay.
Stayed 5 nights in Dec 2023
Response from Kristina on Jan 5, 2024
Thank you for taking the time to share your detailed and positive review! We're thrilled to hear that your week-long stay with us was wonderful and that you enjoyed various amenities, including our gym, pool, and breakfast area.Our team is delighted that they could contribute to making your experience memorable. Your kind words regarding their professionalism, courtesy, and friendliness are truly appreciated.If you have any suggestions or specific aspects you loved the most, we'd love to hear more. We strive to provide an excellent experience for all our guests, and your feedback helps us ensure we're meeting that goal.We hope to have the pleasure of welcoming you back for another fantastic stay. If there's anything you need or any way we can improve, please don't hesitate to let us know.

10/10 Excellent

Sami

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Dec 2023
Response from Kristina on Dec 26, 2023
Thank you for choosing to stay at the Holiday Inn Express & Suites Pasco/Tri-Cities and for taking the time to leave a positive review! We're delighted to hear that you found our hotel to be very clean. Maintaining a high standard of cleanliness is a top priority for us, and it's great to know that our efforts are reflected in our guests' experiences.We hope you had a comfortable and enjoyable stay with us. If you have any specific feedback or if there's anything else we can do to enhance your next visit, please feel free to let us know.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Kristina on Nov 8, 2023
Thank you for your perfect 10 out of 10 rating! We appreciate your feedback. If you have any specific comments or if there's anything else we can assist you with in the future, please feel free to share. We look forward to serving you again on your next visit!

8/10 Good

Courtney

Stayed 1 night in Oct 2023
Response from Kristina on Nov 2, 2023
Thank you for your feedback and your 8 out of 10 rating. We appreciate your comments and are interested in hearing more about your experience. If you have specific comments or suggestions on how we can improve your future stays, please feel free to share them with us. We aim to provide the best possible experience for all our guests and would appreciate any additional information you can provide.

6/10 Okay

Brenda

Stayed 1 night in Oct 2023
Response from Kristina on Nov 2, 2023
Thank you for your feedback and your 6 out of 10 rating. We value your input and are interested in hearing more about your experience. If you have specific comments or suggestions on how we can improve your future stays, please feel free to share them with us. We aim to provide the best possible experience for all our guests and would appreciate any additional information you can provide.

10/10 Excellent

Reynaldo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Kristina on Oct 30, 2023
Thank you for your perfect 10 out of 10 rating! We appreciate your feedback. If you have any specific comments or if there's anything else we can assist you with in the future, please feel free to share. We look forward to serving you again on your next visit!

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Kristina on Oct 29, 2023
Thank you for your perfect 10 out of 10 rating! We appreciate your feedback. If you have any specific comments or if there's anything else we can assist you with in the future, please feel free to share. We look forward to serving you again on your next visit!

10/10 Excellent

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a regular city for a stopover and this location is conveniently located
Stayed 1 night in Oct 2023
Response from Kristina on Oct 29, 2023
Thank you for your 5 out of 5 rating and your brief yet positive review. We appreciate your feedback and are pleased to hear that our hotel's location in your regular stopover city is convenient for your needs.If you have any more feedback or if there's anything else we can assist you with in the future, please don't hesitate to let us know. We look forward to the opportunity to serve you again on your next visit, and we'll continue to provide a comfortable and convenient experience.

10/10 Excellent

EVELYN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was attending an event at the Hapo Center so staying here was so conveinent. It is an easy and safe walk.
Stayed 2 nights in Oct 2023
Response from Kristina on Oct 29, 2023
Thank you for your 5 out of 5 rating and your brief yet positive review. We appreciate your feedback and are pleased to hear that our hotel's proximity to the Hapo Center made your stay convenient.Providing a safe and convenient location for our guests is important to us, and we're glad to hear that you found it easy to walk to the Hapo Center from our hotel.If you have any more feedback or if there's anything else we can assist you with in the future, please don't hesitate to let us know. We look forward to the opportunity to serve you again on your next visit, and we'll continue to make your stays comfortable and hassle-free.

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, clean, and relaxing.
Stayed 1 night in Oct 2023
Response from Kristina on Oct 23, 2023
Thank you for your 5 out of 5 rating and your concise yet positive review! We appreciate your feedback and are delighted to hear that you found your stay to be spacious, clean, and relaxing.If you have any more feedback or if there's anything else we can assist you with in the future, please don't hesitate to let us know. We look forward to the opportunity to serve you again on your next visit, and we'll continue to provide a comfortable and welcoming environment.

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Kristina on Oct 5, 2023
Thank you for your 8 out of 10 rating! We appreciate your feedback. If you have any specific comments or if there's anything else we can do to improve and enhance your experience in the future, please feel free to share. We value your input and look forward to serving you again on your next visit!

10/10 Excellent

Christina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always love this hotel and the breakfast is perfect. People are very friendly. I just don't recommend the first floor rooms because they are super open to the parking lot.
Stayed 3 nights in Sep 2023
Response from Kristina on Sep 21, 2023
Thank you for your perfect 10 out of 10 rating and your valuable feedback! We're delighted to hear that you always love our hotel, find the breakfast perfect, and appreciate the friendly staff.We also appreciate your recommendation about the first-floor rooms being open to the parking lot. It's important for us to receive feedback like this as it helps us improve and enhance our guests' experiences.If you have any further comments or if there's anything else we can assist you with in the future, please don't hesitate to let us know. We value your loyalty as a guest and look forward to serving you again. Your feedback helps us continue to provide excellent service.

10/10 Excellent

Amanda

Stayed 2 nights in Sep 2023
Response from Kristina on Sep 19, 2023
Thank you for your 10 out of 10 rating! We appreciate your positive feedback. If you have any specific comments or if there's anything else we can assist you with in the future, please don't hesitate to let us know. We look forward to serving you again on your next visit!

6/10 Okay

Pon

Liked: Cleanliness
Not helpful waited long time before someone notice us standing there.
Stayed 1 night in Sep 2023
Response from Kristina on Sep 6, 2023
Dear Kristina,Thank you for sharing your feedback about your recent experience, and for giving us a rating of 3 out of 5. We sincerely apologize for the inconvenience you experienced during your stay at Holiday Inn Express & Suites Pasco-Tricities.Your feedback is invaluable, and we take it seriously. It's disappointing to hear that you had to wait for an extended period before someone noticed you at our hotel. This does not align with our commitment to providing attentive and prompt service to our guests, and for this, we are truly sorry.We will address this matter with our team to ensure that such delays are minimized in the future. Your comfort and satisfaction are of the utmost importance to us, and we deeply regret any inconvenience you experienced.Thank you for bringing this to our attention. We value your feedback as it helps us continually improve our services. If you have any further comments or suggestions or if there's anything else we can do to enhance your experience, please don't hesitate to reach out to us.We hope to have the opportunity to serve you again in the future and provide you with a more pleasant and seamless stay.Warm regards,KristinaHoliday Inn Express & Suites Pasco-Tricities

10/10 Excellent

Lynette

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just one night!
Excellent best hotel for the week. We should look for more Holiday Inns next time.
Stayed 1 night in Aug 2023
Response from Kristina on Aug 30, 2023
Dear Lynette,Thank you for sharing your exceptional experience from your recent one-night stay at Holiday Inn Express & Suites Pasco-Tricities, and for awarding us a perfect 10 out of 10 rating! We truly appreciate your kind words and feedback.We're thrilled to hear that you found our hotel to be excellent and the best hotel for your week. Your satisfaction is our ultimate goal, and we're delighted that we could provide you with such a positive impression during your short stay.It's wonderful to know that you had such a great experience that you're considering looking for more Holiday Inn options in the future. We have a network of hotels that share the same commitment to quality and service, and we're glad to know you're interested in exploring more of what we have to offer.Thank you for your kind words and for choosing Holiday Inn Express & Suites Pasco-Tricities. Your positive review encourages us to continue delivering exceptional experiences to all our guests. If you have any special requests or need assistance in the future, please don't hesitate to reach out to us.Safe travels, and we look forward to having the privilege of serving you again soon!Warm regards,KristinaHoliday Inn Express & Suites Pasco-Tricities

10/10 Excellent

Erik

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a convenient location next to the Hapo Center for our event. Everyone was friendly and the rooms were comfortable and welcoming.
Stayed 1 night in Aug 2023
Response from Kristina on Aug 21, 2023
Dear Erik,Thank you for sharing your positive experience from your recent stay at Holiday Inn Express & Suites Pasco-Tricities, and for awarding us a perfect 5 out of 5 rating! We truly appreciate your kind words and feedback.We're delighted that our convenient location next to the Hapo Center suited your event needs. It's wonderful to know that our proximity added to the overall convenience of your trip.We're pleased to hear that our friendly team members left a positive impression on you. Providing a welcoming and accommodating atmosphere for our guests is important to us, and we're glad our team delivered that experience for you.It's fantastic that you found the rooms comfortable and welcoming. Our goal is to provide a comfortable and inviting environment for our guests to relax and enjoy their stay.Thank you for choosing Holiday Inn Express & Suites Pasco-Tricities. We're grateful for your kind words, and your positive review motivates us to continue delivering exceptional experiences to all our guests. If you have any special requests or need assistance during your future visits, please don't hesitate to reach out to us.Safe travels, and we hope to have the pleasure of welcoming you back soon!Warm regards,KristinaHoliday Inn Express & Suites Pasco-Tricities

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Kristina on Aug 16, 2023
Dear Lisa,Thank you for taking the time to provide us with a perfect 10 out of 10 rating! Your positive feedback is greatly appreciated.While your review doesn't include specific details, we are truly thrilled to know that you had an exceptional experience during your stay at Holiday Inn Express & Suites Pasco-Tricities.Your satisfaction is our ultimate goal, and we're glad we could make your stay memorable and enjoyable.If you have any specific comments, suggestions, or experiences you'd like to share, please feel free to provide more details. Your insights help us continuously improve our services and offerings to ensure that all our guests have a fantastic stay.Thank you once again for choosing Holiday Inn Express & Suites Pasco-Tricities. We hope to have the pleasure of welcoming you back in the future for another wonderful stay. If you ever have any special requests or need assistance, please don't hesitate to reach out to us.Best regards,KristinaHoliday Inn Express & Suites Pasco-Tricities

10/10 Excellent

Ana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Holiday Inn Express- Pasco on Jul 30, 2023
Hello Ana,Thank you for the 10 out of 10 rating!

2/10 Terrible

Blanca

Stayed 1 night in Jul 2023
Response from Kristina on Aug 17, 2023
Dear Blanca,Thank you for sharing your feedback about your recent stay at Holiday Inn Express & Suites Pasco-Tricities, even though it appears that your experience did not meet your expectations. We truly value your input and are committed to addressing any concerns you may have.While your review doesn't include specific details, we are genuinely sorry to hear that your experience fell short of what you had hoped for during your stay with us.Please accept our sincere apologies for any inconveniences you may have encountered. We take your feedback seriously and are dedicated to making improvements based on your comments.If you would like to provide more information about your experience or if there is anything specific you would like to discuss, please feel free to reach out to our management team directly. We are committed to resolving any issues and ensuring that your concerns are addressed.Thank you for choosing Holiday Inn Express & Suites Pasco-Tricities. We hope to have the opportunity to better serve you in the future and provide you with a more positive experience.Best regards,KristinaHoliday Inn Express & Suites Pasco-Tricities

10/10 Excellent

Susan

Stayed 2 nights in Jul 2023
Response from Kristina on Aug 13, 2023
Dear Susan,Thank you for your 5 out of 5 rating! While your review doesn't include specific details, we genuinely appreciate your positive feedback.We're delighted that you had a great experience during your stay at Holiday Inn Express & Suites Pasco-Tricities. Your satisfaction is important to us, and we're glad we could provide you with an enjoyable stay.If you have any specific comments, suggestions, or experiences you'd like to share, please feel free to provide more details. Your insights help us continuously improve our services and offerings to ensure that all our guests have an exceptional stay.Thank you once again for choosing Holiday Inn Express & Suites Pasco-Tricities. We hope to have the pleasure of welcoming you back in the future for another wonderful stay. Should you have any special requests or need assistance, please don't hesitate to reach out to us.Best regards,KristinaHoliday Inn Express & Suites Pasco-Tricities

6/10 Okay

Eleanor

Liked: Cleanliness, property conditions & facilities
Accessibility to a lot of shopping and food area
Stayed 1 night in Jul 2023
Response from Kristina on Jul 21, 2023
Hello Eleanor,I am pleased to hear that you find our location to your liking. Our locations is definitely one of the things we are very proud of about our hotel. We hope to see you again soon.

10/10 Excellent

Jacqueline

Stayed 1 night in Jul 2023
Response from Kristina on Aug 10, 2023
Dear Jacqueline,Thank you for taking the time to leave a positive review for your recent stay at Holiday Inn Express & Suites Pasco-Tricities. While your review doesn't include specific details, we genuinely appreciate your kind feedback.We're delighted that you had a great experience during your time with us. Our team takes pride in providing excellent service and a comfortable environment for all our guests.If you have any specific comments, suggestions, or experiences you'd like to share, please feel free to provide more details. Your insights help us continuously improve our services and offerings to ensure that all our guests have an exceptional stay.Thank you once again for choosing Holiday Inn Express & Suites Pasco-Tricities. We hope to have the pleasure of welcoming you back in the future for another wonderful stay. Should you have any special requests or need assistance, please don't hesitate to reach out to us.Best regards,KristinaHoliday Inn Express & Suites Pasco-Tricities

10/10 Excellent

Brittany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Kristina on Jul 12, 2023
Hello Brittany,Thank you for the 10 out of 10 rating!

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean room. Great breakfast set up.
Stayed 1 night in Jul 2023
Response from Kristina on Jul 10, 2023
Hello Karen,Thank you for the 5 out of 5 rating. I'm glad you enjoyed your room and the breakfast. Hope to see you again!

10/10 Excellent

Jacqueline, Nampa

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
They allowed my dog Rooms very spacious and modern
Stayed 1 night in Jun 2023
Response from Kristina on Jul 3, 2023
Hello Jacqueline,I'm glad we were able to accommodate you and your dogs. Our rooms are 20% larger than a standard room. We hope to see you again soon!

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
room was very spacious, well furnished, comfortable, light and airy feeling. Everything worked well. Breakfast was delicious. Best motel of our trip.
Stayed 1 night in Jun 2023
Response from Kristina on Jul 3, 2023
Hello Charles,Thank you for the 5 our of 5 rating! I'm glad you enjoyed everything from our rooms to our breakfast. Please come see us again the next time you're in Pasco!

10/10 Excellent

Sergio Valles

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great products for showering and services at desk
Stayed 1 night in Jun 2023
Response from Kristina on Jun 28, 2023
Hello Sergio,Thank you for taking time to review our property. I am glad to hear that we will be your topchoice when you visit Pasco. We look forward to welcoming you back soon!

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 1 night in Jun 2023
Response from Kristina on Jun 22, 2023
Hello Steve,Thank you for your review. I'm glad you found our hotel to be nice. We hope to see you again soon!