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Reviews of La Quinta by Wyndham PCB Coastal Palms

2.5 out of 5
La Quinta by Wyndham PCB Coastal Palms
7115 Coastal Palms Blvd., Panama City Beach, FL

Reviews

8.0

Very good

Rating 10 - Excellent. 561 out of 1185 reviews" "
Rating 8 - Good. 283 out of 1185 reviews" "
Rating 6 - Okay. 141 out of 1185 reviews" "
Rating 4 - Poor. 76 out of 1185 reviews" "
Rating 2 - Terrible. 124 out of 1185 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Gary, El Dorado Hills

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall a good experience. Property is great. Front Desk staff lack knowledge and motivation to assist, when answering a question. Cable Channel List should either be available via the remote, or published in the room...neither was provided and front desk staff were clueless.
Stayed 1 night in May 2024

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

6/10 Okay

Rainelda

Travelled with partner
Liked: Staff & service, amenities
No so clean.
Stayed 2 nights in Apr 2024
Response from Sherri Scott on May 14, 2024
We are so sorry you did not enjoy your stay. We appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

10/10 Excellent

Frances

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice value for our money. Comfortable and clean. Friendly staff.
Stayed 1 night in May 2024
Response from Sherri Scott on May 13, 2024
Thank you so much for your kind review!

10/10 Excellent

April

Everyone was very helpful & attentive
Stayed 1 night in May 2024
Response from Sherri Scott on May 13, 2024
Thank you so much for your kind review!

10/10 Excellent

redgine louis jeune

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Apr 2024
Response from Sherri Scott on May 4, 2024
Thank you so much for your kind review. We hope to see you again soon!

10/10 Excellent

Peter

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property for our dog. Friendly staff. Great breakfast. Close to everything.
Stayed 2 nights in Apr 2024
Response from Sherri Scott on May 4, 2024
Thank you so much for your kind review. We hope to see you again soon!

10/10 Excellent

omar

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very clean.. staff can use a smile or 2 and a bit more friendly but over all good
Stayed 1 night in May 2024
Response from Hotel Management on May 3, 2024
Thank you for taking the time to share your experience. We will keep working to make sure your next stay is an even better one. Hope to see you again soon.

8/10 Good

Tiffany

Travelled with family
Liked: Amenities, property conditions & facilities
The property was clean, safe and convenient to the beach front.
Stayed 1 night in Apr 2024
Response from Sherri Scott on Apr 29, 2024
Thank you so much for your kind review!

6/10 Okay

Jill

Travelled with partner
Liked: Cleanliness, amenities
I like this hotel. The breakfast is alway good. Clean area. Hot food. The staff is ok. Not the friendliest. But not bad either. They need to sweep out the elevator. Get the lights fixed outdoors. All the huge lights do not come on. Pets are 28 a night which is ridiculous when it’s about 90 a night for two adults. No where in the Expedia ad did it mention the price at all. Thank goodness our dog was staying with my daughter that lived in PC. So beware it is a 28 dollar a night fee for your dog. Beds are comfy. Cable is good but tv is small. Bathroom is nice and room is good size. We have stayed at this one a few times. We like the price, close to family and the hot breakfast is a great touch.
Stayed 7 nights in Apr 2024
Response from Sherri Scott on Apr 27, 2024
We are so sorry you did not enjoy your stay. We will address this immediately with the appropriate supervisors.

10/10 Excellent

Fritz

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Apr 2024
Response from Sherri Scott on Apr 27, 2024
Thank you so much for your kind review! We hope to see you again soon!

2/10 Terrible

Carlos

Stayed 1 night in Apr 2024

10/10 Excellent

Wendal

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being pet friendly was most important besides how quite and peaceful my stay was
Stayed 1 night in Apr 2024
Response from Hotel Management on Apr 23, 2024
Thank you for your positive feedback. We take pride in providing our guests with the experience they deserve. We do hope you will visit us again!

10/10 Excellent

Angela

Stayed 1 night in Apr 2024
Response from Sherri Scott on May 13, 2024
Thank you so much for your kind review!

8/10 Good

Jacqueline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed this day. Would stay again!!
Stayed 1 night in Apr 2024
Response from Hotel Management on Apr 22, 2024
Thank you for taking the time to share your experience. We will keep working to make sure your next stay is an even better one. Hope to see you again soon.

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Very polite staff. Clean, nice room
Stayed 1 night in Apr 2024
Response from Hotel Management on Apr 23, 2024
Thank you for your positive feedback. We take pride in providing our guests with the experience they deserve. We do hope you will visit us again!

2/10 Terrible

Lisa

Travelled with family, Business traveller, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unexpected fees and the carpets were disgusting and elevators were horrible Stairwell was dark and unsafe
Stayed 2 nights in Apr 2024
Response from Hotel Management on Apr 22, 2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

6/10 Okay

Markey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok
Stayed 1 night in Apr 2024
Response from Hotel Management on Apr 22, 2024
Thank you for taking the time to share your experience. We will keep working to make sure your next stay is an even better one. Hope to see you again soon.

10/10 Excellent

Susan

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice employees
Stayed 1 night in Apr 2024
Response from Hotel Management on Apr 22, 2024
Thank you for your positive feedback. We take pride in providing our guests with the experience they deserve. We do hope you will visit us again!

10/10 Excellent

janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean nice rooms.
Stayed 1 night in Apr 2024
Response from Sherri Scott on Apr 17, 2024
Thank you for taking the time to share your experience. We will keep working to make sure your next stay is an even better one. Hope to see you again soon.

6/10 Okay

Stacy

Stayed 3 nights in Apr 2024
Response from Hotel Management on May 7, 2024
Thank you for taking the time to share your experience. We will keep working to make sure your next stay is an even better one. Hope to see you again soon.

8/10 Good

Robert

Stayed 2 nights in Apr 2024
Response from Hotel Management on Apr 18, 2024
Thank you for taking the time to share your experience. We will keep working to make sure your next stay is an even better one. Hope to see you again soon.

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great room
Stayed 1 night in Apr 2024
Response from Hotel Management on Apr 18, 2024
Thank you for your positive feedback. We take pride in providing our guests with the experience they deserve. We do hope you will visit us again!

8/10 Good

Glenn

Travelled with partner
Location is convenient to most points of interest. The staff was most professional & pleasant. The carpet in the hall way was dirty, but it was just after spring break so there wasn’t time for it to be cleaned.. we would stay here again. More bang for our buck.
Stayed 6 nights in Apr 2024
Response from Sherri Scott on Apr 13, 2024
We are sorry to hear that you did not enjoy your stay. Please let us know how we could have improved your experience.

8/10 Good

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Hotel Management on Apr 9, 2024
Thank you for taking the time to share your experience. We will keep working to make sure your next stay is an even better one. Hope to see you again soon.

4/10 Poor

Kamren

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not as great as I thought it was going to be.
Stayed 2 nights in Apr 2024
Response from Sherri Scott on Apr 8, 2024
We are sorry to hear that you did not enjoy your stay. Please let us know how we could have improved your experience.

6/10 Okay

Brandon

Travelled with family and small children
Liked: Amenities
Okay location cleaning could be better
Stayed 2 nights in Apr 2024
Response from Sherri Scott on Apr 6, 2024
We are sorry to hear that you did not enjoy your stay. We will address your experience internally.

10/10 Excellent

Destiny

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came from ATL for spring break staff was friendly room was clean,breakfast was good the pool and hot tub was a plus I was worried about the reviews but our room was clean and cozy we will definitely return
Stayed 3 nights in Apr 2024
Response from Sherri Scott on Apr 6, 2024
Thank you so much for your kind review! We hope to see you again soon.

2/10 Terrible

Krisla

Disliked: Cleanliness, staff & service, property conditions & facilities
I DID NOT LIKE THE CUSTOMER SERVICE. Terrible, terrible customer service. The ladies at the front desk were VERY rude, unhelpful, and had at attitude every time I talked to them about an issue I had. I was charged a pet fee for 2 nights even though my pet NEVER came. I asked for a refund due to the fact that my pet ended up never coming and I was told that I could not get one. The ladies at the front desk were not trying to help me find a solution to the problem at all. I was told over and over again to call the manager. There was NEVER a manager or assistant manager on staff at the hotel during my stay there. I asked to speak with a manager and the lady at the front desk gave me a card with her information on it. I called the manager 5 TIMES AND EVERY TIME I CALLED THE CALL WENT STRAIGHT TO VOICEMAIL. I WILL NEVER STAY AT THIS HOTEL IN THE FUTURE AND I WILL NOT RECOMMEND THIS HOTEL TO OTHERS. On top of all of this, the first night I used the toilet in my room, it was making a LOUD sound like the water was still coming in the toilet ALL NIGHT. That same night I told the front desk and I asked was it normal for the toilet to do that and I was told yes it was and she lied because obviously that is not normal for the toilet to do that, I was told to shake the handle or turn the knob and MAYBE it would stop. Maintenance was never called that night. As a customer staying at the hotel, I should not have been told to shake the handle or turn the knob. My overall rate is poor.
Stayed 2 nights in Apr 2024
Response from Sherri Scott on Apr 8, 2024
We are sorry to hear that you did not enjoy your stay. Please let us know how we could have improved your experience.

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, excellent and courteous staff. Music that was played in the lobby/food area was awesome!!
Stayed 6 nights in Mar 2024
Response from Sherri Scott on Apr 3, 2024
Thank you so much for your kind review! We hope to see you again soon!

6/10 Okay

Scott

average
Stayed 4 nights in Mar 2024
Response from Hotel Management on Apr 2, 2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

8/10 Good

Akeem

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a really nice stay
Stayed 1 night in Mar 2024
Response from Hotel Management on Apr 1, 2024
Thank you for taking the time to share your experience. We will keep working to make sure your next stay is an even better one. Hope to see you again soon.

8/10 Good

Christie

When we got to our room there were dirty towels next to our door in the hallway. They were not removed till the next day. On one of the beds there was an orange redish stain on the sheet. I wouldnt use the breakfast feature as a highlight. Most items were unavailable with empty spaces. If there are not other hotels available I'll only book here just cause i know the area. I travel here at least once a month. I'm going back this week but booked with a different hotel this time.
Stayed 2 nights in Mar 2024
Response from Sherri Scott on Apr 1, 2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

4/10 Poor

Indhira

Travelled with family
Las cortinas del baño estaban rotas y la bañera estaba despegada y sucia. Mucho ruido y nadie lo controlaban
Stayed 3 nights in Mar 2024
Response from Sherri Scott on Apr 1, 2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

6/10 Okay

Robert

Travelled with family
The lights in parking area did not work at night and I did not feel safe I dark crowded lot. My wife would not go to car without me. The hotel looked dated.
Stayed 1 night in Mar 2024
Response from Sherri Scott on Mar 30, 2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

10/10 Excellent

Henry

Liked: Amenities
Rooms up to date and accommodating; Very clean and comfortable surroundings
Stayed 2 nights in Mar 2024
Response from Hotel Management on Mar 28, 2024
Thank you for your positive feedback. We take pride in providing our guests with the experience they deserve. We do hope you will visit us again!

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very nice
Stayed 2 nights in Mar 2024
Response from Hotel Management on Mar 28, 2024
Thank you for your positive feedback. We take pride in providing our guests with the experience they deserve. We do hope you will visit us again!

6/10 Okay

Loreal

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Hotel Management on Mar 27, 2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

6/10 Okay

Kenshone

Travelled with family, Travelled with pets
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Tge night sift manager was rude. Also our room was not properly stocked, no toweling and soaps, and when we called down for service no one answered.
Stayed 2 nights in Mar 2024
Response from Hotel Management on Mar 26, 2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

8/10 Good

Beuncle

Travelled with family
Liked: Cleanliness, staff & service
Don’t like the bathroom
Stayed 2 nights in Mar 2024
Response from Hotel Management on Mar 25, 2024
Thank you for taking the time to share your experience. We will keep working to make sure your next stay is an even better one. Hope to see you again soon.

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service
The property was convenient to the sports park we were attending. Our room was clean, the bathroom was clean, the towels were a good size. The staff was very friendly. The hotel needs updating. Carpets in hallways need to be replaced. Otherwise a good value and I would stay there again if we come back.
Stayed 1 night in Mar 2024
Response from Hotel Management on Mar 25, 2024
Thank you for taking the time to share your experience. We will keep working to make sure your next stay is an even better one. Hope to see you again soon.

6/10 Okay

Derek

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2024
Response from Hotel Management on Mar 25, 2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Management on Mar 25, 2024
Thank you for your positive feedback. We take pride in providing our guests with the experience they deserve. We do hope you will visit us again!

10/10 Excellent

Kurt, DECATUR

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and welcoming. Good breakfast available if you want.
Stayed 3 nights in Mar 2024
Response from Hotel Management on Mar 25, 2024
Thank you for your positive feedback. We take pride in providing our guests with the experience they deserve. We do hope you will visit us again!

10/10 Excellent

Pamela

Travelled with family
Liked: Property conditions & facilities
Nice friendly staff
Stayed 1 night in Mar 2024
Response from Sherri Scott on Mar 22, 2024
Thank you for taking the time to share your experience. We will keep working to make sure your next stay is an even better one. Hope to see you again soon.

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay
Stayed 1 night in Mar 2024
Response from Sherri Scott on Mar 22, 2024
Thank you for taking the time to share your experience. We will keep working to make sure your next stay is an even better one. Hope to see you again soon.

2/10 Terrible

Alaken

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Very unclean inclusing black mold on ceiling/bathroom
Stayed 2 nights in Mar 2024
Response from Hotel Management on Mar 18, 2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

6/10 Okay

Brooke

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Room 315 needs the shower head ajusted. It sprays in floor and all over shower curtain.
Stayed 1 night in Mar 2024
Response from Hotel Management on Mar 18, 2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

4/10 Poor

John

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Mar 2024
Response from Hotel Management on Mar 19, 2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

10/10 Excellent

Ricardo

Stayed 1 night in Sep 2023
Response from Sherri Scott on Apr 8, 2024
Thank you so much for your kind review. We hope to see you again soon.