All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 103 out of 242 reviews" "
10 - Excellent
103
Rating 8 - Good. 96 out of 242 reviews" "
8 - Good
96
Rating 6 - Okay. 29 out of 242 reviews" "
6 - Okay
29
Rating 4 - Poor. 10 out of 242 reviews" "
4 - Poor
10
Rating 2 - Terrible. 4 out of 242 reviews" "
2 - Terrible
4
8.8/10
Cleanliness
8.8/10
Staff & service
8.0/10
Amenities
7.8/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
6/10 Okay
Greg
Apr 29, 2024
Disliked: Property conditions & facilities
Greg
Stayed 1 night in Apr 2024
6/10 Okay
Kalib
Travelled with group
Mar 16, 2024
Decent enough for the price. Cleaning lady was pretty slack. Still had used coffee cups beside the after she had cleaned up. Apart from that the office lasy was nice and friendly
Ants in the bathroom, beds uncomfortable, bathroom mouldy, facilities very very old and dated, no kitchen sink, could hear people walking around in rooms above us. Would not stay again
Lots of things need maintenance,
Shower was blocked, shower door need repairing. Toilet door wouldn’t close, shower only had warm water. No milk or tea in the room.
We were very happy with our stay here. Fantastic check in with a friendly face. The rooms (we booked two) were great, very clean and we loved the individual themes and the decor to match. The folder in the room with information about the motel itself and the surrounding areas (including menus) and the artist/theme of the room you were in was very comprehensive and a lovely touch. Certainly made our stay that much better because of it. Thank you
The bed was very comfortable, had a good night sleep. Room was clean.
Sam
Stayed 1 night in Sep 2023
Response from David on Sep 26, 2023
Thank you very much! Welcome back next time : )
8/10 Good
Carme
Sep 18, 2023
Liked: Cleanliness, staff & service
It is not culturally safe or hygenic to mix your food areas and washing areas- have to gather water from bathroom to drink or to wash eating utensils. Otherwise very adequate with staff who take care.
The neighbour has noisy early hours of the morning
Sheryl
Stayed 3 nights in Aug 2023
Response from David on Aug 7, 2023
Hi Sheryl, thanks for your stay and review! Apologies for the noise issue. Unfortunately, not all the guests are considerate of others. Looking forward to seeing you again and providing a better experience with you next time: )
coffee and milk not topped up only had 3 sachets of coffee and 3 small containers of milk which was not replenished the 3 nights we were there. No sky tv only 1,2,3 channels. Sorry but will not stay there again. Toilet moved when sat on.
Convenient access to motel and easy parking. Friendly host. Room a bit dated, but that's why it's reasonably priced, and it had been vey well cleaned. Bed was super comfortable.
Rebecca
Stayed 1 night in Apr 2022
Response from David on Apr 9, 2022
Hi Rebecca. Thanks for staying with us! We wish you had a good time in Palmy : )
Hi Ramend, thanks very much for staying with Alpha Motor Inn. We realized that you have rated a very low experience when you stay with us. Normally our customers leave very high rate to our service, we understand that our facility may not be the greatest one in Palmy, but 7 years reputation is sufficient to demonstrate that we have done our best. Could you please be kind enough to advise the reason why you had an unpleasant experience during your stay. We don't know what caused the disappointment, but according to your verbal review, which was supposed to be a pleasant two nights, we do not understand what made you turn your attitude to another side. No matter what it is, we apologize for that, and we would like to know what we can do better in the future. We appreciate your understanding and cooperation:)
Friendly staff and super clean amenities close to town.
Sandra
Stayed 1 night in Jan 2022
Response from David on Jan 12, 2022
Thanks for your positive review Sandra : ) Glad to hear that you had a great experience with us : )We are looking forward to seeing you next time : )
6/10 Okay
Richard
Nov 20, 2021
Liked: Staff & service
Disliked: Property conditions & facilities
Alpha Nov 21
Room, especially bathroom, looking very run down and in need of refurbishment.
Staff extremely friendly and helpful
Richard
Stayed 1 night in Nov 2021
Response from David on Nov 20, 2021
Thanks for your reviews Richard! We will continually maintain our service standard and upgrade dated facilities : ) We are looking forward to seeing you next time : )
Thanks for your review Jeffrey : ) Glad to hear that you had a great experience with us : )We are looking forward to seeing you next time : )
10/10 Excellent
Skylar
Oct 30, 2021
Skylar
Stayed 1 night in Oct 2021
Response from David on Oct 31, 2021
Thanks for your review Skylar : ) We are looking forward to seeing you next time : )
6/10 Okay
Jennifer
Travelled with family
Oct 29, 2021
Liked: Cleanliness, staff & service
Enjoyed our stay but found it a bit dated.
Jennifer
Stayed 1 night in Oct 2021
Response from David on Oct 29, 2021
Thanks for your reviews Jennifer! We will continually maintain our hygiene standard and upgrade dated facilities : ) We are looking forward to seeing you next time : )
8/10 Good
Anita
Oct 4, 2021
Anita
Stayed 2 nights in Oct 2021
Response from Jordan on Oct 12, 2021
Thanks very much for your comments Anita!
We are looking forward to hosting you next time : )
Great place to stay, close to free CBD and the front staff are very nice and helpful! I will stay here gain.
Verified traveller
Stayed 1 night in Jul 2021
Response from Jordan on Aug 1, 2021
Thank you very much for your feedback : )
Hope we could see you very soon!
6/10 Okay
Verified traveller
Travelled with family
Jul 27, 2021
Liked: Cleanliness, staff & service
Staff were amazing.
Condition of unit was a bit "tired". Didn't like kitchen setup.
Verified traveller
Stayed 1 night in Jul 2021
Response from Jordan on Jul 27, 2021
Thanks very much for your comments. It is our pleasure to host you at Alpha Motor Inn : )
We will try our best to upgrade the kitchen facility.
We are looking forward to your next visiting : )