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Rating 10 - Excellent. 189 out of 320 reviews" "
10 - Excellent
189
Rating 8 - Good. 110 out of 320 reviews" "
8 - Good
110
Rating 6 - Okay. 14 out of 320 reviews" "
6 - Okay
14
Rating 4 - Poor. 5 out of 320 reviews" "
4 - Poor
5
Rating 2 - Terrible. 2 out of 320 reviews" "
2 - Terrible
2
9.4/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
8/10 Good
Mandy
Travelled with family
Apr 18, 2024
Liked: Cleanliness, staff & service, amenities
A bit 1950s, but super nice people. We enjoyed our stay here. The location was very nice, but the key would get stuck in the lock and needed a fancy jiggle to get it out. Owners might think about changing the locks for ones that work.
Mandy
Stayed 4 nights in Feb 2024
Response from Anchorage Team on Apr 20, 2024
Hi Mandy, thank you for your review. Great to hear you enjoyed your stay with us and our lovely staff. You will be please to know that we are doing renovations in May, so hopefully you come back and see us again to see the changes .
Beautiful waterfront location. Second floor rooms have the best view. On a busy road so expect traffic noise. Office is closed at 5 PM so you need some way to contact them if you arrive later. Walk to everything useful.
Teresa
Stayed 1 night in Mar 2024
Response from Anchorage Team on Mar 6, 2024
Hi Teresa, thank you for your lovely review. We are very lucky to have such a beautiful beach location . We do have an after-hours number as well as a staff member always on site for guests to call once our reception is closed if needed.
A fabulous little motel with swimming pool and hot tub across the road from the beach. Friendly and welcoming and an amazing room with fab sea views. A really great bathroom and the shower was absolutely awesome - wow! A lovely kitchen area and a huge bed. We loved it and would happily stay again.
Diane
Stayed 1 night in Mar 2024
Response from Anchorage Team on Mar 6, 2024
Hi Diane, thanks heaps for your fantastic review!! We are thrilled to hear that you had a fabulous holiday with us, enjoying our amenities, beautiful location and wonderful staff. We look forward to your next visit.
Hi William, thank you for your review . We look forward to seeing you again!
8/10 Good
Jenni
Travelled with family and small children
Jan 27, 2024
Liked: Property conditions & facilities
The property and room were excellent. The only problem is people blasting music across in the park until 11pm every night. Not the property fault but an issue
Jenni
Stayed 3 nights in Jan 2024
Response from Anchorage Team on Jan 27, 2024
Hi Jenni, thank you for your feedback. We are pleased to hear you had an excellent stay in our property and your room . Sorry to hear that music across the road disturbed you, as you are aware, that is not on our property, so unfortunately out of our control. We will look into it to avoid further disturbances to our guests. We hope to see you again for another visit.
Lovely comfortable hotel at the beach, near the centre. Very clean rooms. Lovely sea views and relaxed vibe.
Lisa
Stayed 4 nights in Jan 2024
Response from Anchorage Team on Jan 27, 2024
Hi Lisa, thanks heaps for your fantastic review! We are thrilled to hear you had a great stay with us, enjoying our wonderful location, stunning ocean views, and amazing staff . We hope to see you again for another visit.
This property is conveniently located across the beach and walking distance to many restaurants and stores. The kayak rental is across the street too. We had access to their laundry facility. The place is newly renovated. Comfortable beds, great shower and there was everything we needed in the kitchenette. Highly recommend this hotel!
Danette
Stayed 3 nights in Dec 2023
Response from Anchorage Team on Jan 6, 2024
Hi Danette, thank you for your wonderful review. We are pleased to hear that you enjoyed your stay with us, that we provided everything you needed, our wonderful location and comfy beds . We hope to see you again for another fantastic stay!
Extremely convenient, easy walk to anywhere in Paihia or over to Waitangi, fantastic pool and spa, with a beautiful lookout and a lovely beach across the road. Listening to the waves crashing at night adds to the relaxation. Love it and we'll be back.
Verified traveller
Stayed 3 nights in Dec 2023
Response from Anchorage Team on Dec 23, 2023
Hi anonymous, thanks heaps for your amazing review . We are thrilled to hear you had such a lovely stay with us, enjoying our pool, spa and beautiful location. We look forward to seeing you again!
Good location and very clean & tidy but on a main road so noisy and not double glazed. Little privacy from other guests including those in adjoining units.
Hi John, thank you for your great review! We are pleased to hear that you had a great stay with us and that our amazing staff looked after you. We hope to see you again soon .
Hi Parminder, thank you for the 5/5 review . We hope to see you again soon for another visit to our beautiful area.
10/10 Excellent
Tengfei
Sep 21, 2023
Tengfei
Stayed 2 nights in Sep 2023
Response from Anchorage Team on Oct 16, 2023
Thanks Tengfei for your great review! We hope to see you again for another visit .
10/10 Excellent
Robin
Aug 20, 2023
Good with friendly staff
Robin
Stayed 1 night in Aug 2023
Response from Anchorage Team on Aug 21, 2023
Hi Robin, thank you for your 5/5-star review . We are happy that you had a good stay with us and our amazing staff. We look forward to seeing you again!
Booked same day and had a nice, tidy clean and quiet room upstairs. Suited our family of 5 well.
Zoë
Stayed 1 night in Jul 2023
Response from Anchorage Team on Jul 16, 2023
Hi Zoe, thank you for your valued feedback . We are so glad that you got great service, as well as a clean, quiet room for your family. We hope to see you again soon!
This is a fantastic little motel in a great location along the main beach. The property is absolutely immaculately clean, service was wonderful. Rooms are very comfortable and spotless with great amenities. Very comfortable room for our family of 4, close walking distance to restaurant, shops and the main pier. Absolutely loved our stay!
Carrie
Stayed 2 nights in Mar 2023
Response from Anchorage Team on Apr 5, 2023
Hi Carrie, thank you so much for your super review! We are thrilled that you and your family had such a wonderful stay and enjoyed everything from our great location to our comfy spotless rooms and amenities . We look forward to hosting you again soon.
Located on a very busy corner so the road noise is quite bad, the motel supplies ear plugs. Also awakened by 2-3am partying at the beach. Otherwise, nice stay great access to beach, ferries, groceries, restaurants.
Denise
Stayed 7 nights in Feb 2023
Response from Anchorage Motel on Feb 24, 2023
Thanks for choosing the Anchorage Motel for your recent holiday, Denise. We're pleased to hear you enjoyed the room and our convenient location to all the fun things Paihia has to offer! We regret the road noise and beach-goers may have caused disruption. Unfortunately, what happens on the beach is out of our control however, we are in communication with the council for better patrol of the beach overnight. Thank you for your detailed review, we appreciate all guest feedback :)
6/10 Okay
Cynthia
Travelled with partner
Feb 12, 2023
Liked: Cleanliness
Disliked: Property conditions & facilities
Property not as represented in photos.
Cynthia
Stayed 3 nights in Feb 2023
Response from Lisa, Anchorage Motel Manager on Feb 24, 2023
Kia ora Cynthia, We regret to hear you weren't satisfied with your stay. We strive to provide guests with exceptional holidays and want our online profile to properly represent our property. We would like to learn more about your experience and how we can improve our property photos. If you're interested in sharing more, please email us at info@anchoragemotel.nz.Thank you in advance.
Lovely stay here for a few days after Christmas. Clean room that had everything we needed and the location was great. Would recommend! :-)
Jordan
Response from Anchorage Motel on Jan 28, 2023
Cheers, Jordan! Thanks for spending your holidays with us, we're happy to hear you found everything to your liking. Please come see us again sometime :)
Great location, easy walk to restaurants, beach across the road and the ferry to Russell.
Only issue we had is there are 6 rooms on the ground floor but only 5 set of tables, which meant that room 1 missed out on sitting outside our room.
julie
Response from Anchorage Motel on Jan 28, 2023
Hi Julie, thanks for staying with us and taking the time to share your experience. We appreciate ALL feedback and will see what we can do to accommodate more chairs for all our ground level guests. Thank you again!
Had a small issue with the fire system beeping but the staff were super quick to find a solution!
Would definitely stay again.
Nathan
Response from Anchorage Motel Paihia on Dec 8, 2022
Apologies again for the alarm sounding! We really appreciate your understanding and are happy to hear you had a wonderful experience. We look forward to next your stay :)
The room was comfortable with a great view.
The room is advertised as having a King bed but it’s actually a Queen bed by Australian standards.
FYI, it costs $8 to use the laundry facilities, $4 for the washing machine and $4 for the dryer. There is a clothes line which can be used if it’s not raining
Despina
Stayed 3 nights in Nov 2022
Response from Anchorage Motel on Dec 8, 2022
Thank you for the detailed review, Despina. We and future guests appreciate your feedback :) We're glad to hear you found the room comfortable and enjoyed the sea view. We hope you enjoyed the rest of your time in Northland and New Zealand!
Lovely and clean with comfy beds and friendly service. Noisy with people up stairs....you can easily hear them walking around. Great location right across the road from the beach.
5star is deserved at the Anchorage. Immaculately clean, new looking. Bathroom is very clean and modern with a good sized shower. Spacious room with a table and 2 seater. Great location to the town area and the top units have a great sea view. Would stay here again for sure! Thanks.
Generally very happy. Location was good, parking easy and bike storage greatly appreciated. We did have issues with a malfunctioning vertical blind across our ranch slider door, which staff knew about but couldn't fix during our stay, leaving us having to rig up blankets each night to block out the security/street lights. Motel at full capacity so no other rooms available. Double bed was too soft for our liking with sleep disturbance every time someone rolled over. But the kids slept well in their own room and the bathroom/kitchen area were very clean. Awesome to have the beach directly across the road and good eateries close by. We would stay here again and hope that the bed and blind issues were sorted!