Staff was super nice and the facility is very clean and well managed. The hotel is on the second floor which is only accessible by stairs (you could ask the staff if you need help with luggage). You pass by their trendy restaurant/bar going in and it's a lively place at night. I got a package that includes breakfast and the food was great. Please be warned though the locker is not very big... just enough to put your handbag and hang a thin jacket. If you have a suitcase like I did, you will have to lock it up in the common area (for hotel). I had to organize my belongings in the common area because of that... but it was quiet there most of the time so I didn't feel like I was in people's way. Theyprovide a bath towel, face towel, PJ, toothbrush/toothpaste with no extra charge.