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Reviews of Resort Inn Marion Shinano

3.5 out of 5
Resort Inn Marion Shinano
12840-1 Othu Chikuni, Otari, Nagano-ken

Reviews

7.4

Good

Rating 10 - Excellent. 3 out of 15 reviews" "
Rating 8 - Good. 5 out of 15 reviews" "
Rating 6 - Okay. 6 out of 15 reviews" "
Rating 4 - Poor. 1 out of 15 reviews" "
Rating 2 - Terrible. 0 out of 15 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Wai Kheong Mercury

Travelled with family
Liked: Cleanliness
the place really need an update. plus the lobby is fill with smoking fume from the smoking room. guess the smoke filtration system not working.
Stayed 6 nights in Mar 2024

6/10 Okay

Benjamin

Stayed 4 nights in Feb 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only negative I can say about my experience is that check-in is at 3pm (no earlier), which is fine until you get charged 500yen just to store your bags until a room is available.
Stayed 4 nights in Jan 2018

8/10 Good

Melanie, Australia

Liked: Cleanliness, staff & service, property conditions & facilities
Great Service
A choice of western or traditional Japanese style rooms to choose from with both options available for dinner and breakfast this hotel pleases all. Amazing onsen where you can relax after a full day of skiing. Clean and tidy hotel.

6/10 Okay

G, HKG

so-so
There was no room cleaning on Sunday - we were only told at time of check-in. Early check-in (ie. before 3pm) needs to pay 2000 yen - we were only told at time of check-in. You even cannot just leave your luggage at the concierge (for free) even though you arrived early - each piece of luggage cost 500 yen. Guests can smoke in the hotel lobby - making the lobby very stuffy. Sunday breakfast was buffet type - very good quality and reasonable number of choices. Mon/Tue only have set breakfast. If you are not too use to traditional Japanese type of of food, you might not find it too attractive. The good thing is there is limited serving of rice (breakfast and dinner).

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best value walking 75 yards from base of slopes.
the resort had the best powder skiing I've experienced in my life. The hotel has seen better days but is clean and reasonably priced. The staff went out of their way to help us in a town where we were the only nonjapanese. Everyone was friendly and we would love to come back.

8/10 Good

In

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019
Response from Marionshinano Penny on Mar 16, 2019
Thank you for your stayed in marionshinano. We hope to see you soon.

6/10 Okay

Verified traveller

近いので楽
夕食は和食より洋食かな。 レンタルも近いし土産屋も下にあるので楽。 ゴンドラ乗り場までも近いので楽。
Stayed 1 night in Jan 2019
Response from Marionshinano Penny on Jan 10, 2019
ありがとうございます。 また是非お越しください。 Thank you for your message. Waiting and hope to see you soon.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
距離滑雪場入口比較近
一間有人情味的住店，可惜缺點亦不少。 房間隔音比較差，洗手間有一股怪味。酒店不收信用卡，我還是第一次在日本的酒店不收信用卡，令我大失預算。 酒店距離滑雪場入口算是比較近，步行約3分鐘。

10/10 Excellent

Howson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Luke, Hong Kong

Disliked: Staff & service, property conditions & facilities, room comfort
disappointed
The hotel is located about 8 mins walk uphill from the bus stop, if the path is not wet and slippery. I stayed at room 405, with a view of ski resort but windows cannot be opened. The 2nd night, I was waken in the midnight by noise of dripping water outside, it snowed heavily outside. there were false alarms calling from 4am. No one staff has explained what happened and calmed down their customers. The false alarm stopped at 10 eventually. I found the floor was wet, but not closed to the windows. Believed the wet is leakage from upper floor where onsen is there. When I had breakfast in the restaurant, I could see everyone was exhausted.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
登山、スキーには最高のロケーション
栂池高原より登山を行うスタート地点としては、最高のロケーションだと思います。

6/10 Okay

Ryuta, 東京

Liked: Staff & service
快適に過ごせました
それほど大きくは無いですが、スノーボードの後の温泉は最高でした！ ありがとうございました。