Meeting facility

Reviews of Radisson Hotel & Conference Centre Oslo Airport

4 out of 5
Radisson Hotel & Conference Centre Oslo Airport
Henrik Ibsens v., Gardermoen, Building B, Ullensaker, Viken

Reviews

8.2

Very good

Rating 10 - Excellent. 502 out of 1084 reviews" "
Rating 8 - Good. 352 out of 1084 reviews" "
Rating 6 - Okay. 103 out of 1084 reviews" "
Rating 4 - Poor. 68 out of 1084 reviews" "
Rating 2 - Terrible. 59 out of 1084 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nazanin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classy with high quality service and dining experience
Stayed 1 night in May 2024

8/10 Good

Lilyon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient place to stay
Stayed 2 nights in May 2024
Response from Best regards, Elise - Service manager on May 19, 2024
We're glad to hear that you found our location convenient. If there are any specific areas where you believe we can improve to make your next stay even better, we would love to hear your suggestions. Your insights are valuable to us. We hope to welcome you back soon for an even more enjoyable experience.

10/10 Excellent

Winslow

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great experience. Breakfast was amazing. Beds and pillows are comfy.
Stayed 1 night in May 2024
Response from Best regards, Elise - service manager on May 16, 2024
Thank you for your amazing feedback! This is highly appreciated and we always want to better ourselves. We are happy to hear our hotel met your expectations and you enjoyed our breakfast and comfy beds. Hope to be able to welcome you in the future to give you an even more comfortable stay.

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So continent to the airport but more than that, great service, friendly staff and wonderful comfortable rooms. The food at the restaurant was great. The venison dish was amazing. I was just making an over night from moving my daughter back home from the university back to the states and so glad I made the decision to stay here plus it was Mother’s Day and the food was perfect for that.
Stayed 1 night in May 2024
Response from Best regards, Elise - Service manager on May 17, 2024
Thank you for your amazing feedback! This is highly appreciated and we always want to better ourselves. We are happy to hear our hotel met your expectations and that you enjoyed our tasty food, comfy rooms and friendly staff. Hope to be able to welcome you in the future to give you an even more comfortable stay.

10/10 Excellent

Alan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 1 night in May 2024
Response from Best regards, Elise - Service manager on May 16, 2024
Thank you for your amazing feedback! This is highly appreciated and we always want to better ourselves. We are happy to hear our hotel met your expectations. Hope to be able to welcome you in the future to give you an even more comfortable stay.

6/10 Okay

Leif Ståle Mensen, Ålesund

Travelled with partner
Liked: Property conditions & facilities
Disliked: Amenities
Near airport, could be better direction signa
Stayed 2 nights in Apr 2024
Response from Elise - Service manager on May 9, 2024
Thank you so much for your feedback! Your experiences is valuable for us to hear about and we are deeply sorry about the signing to direct you to us from the airport. This feedback will be taken up with the right departments. We hope to be able to welcome you to a future stay and give you a better impression. Please let us know if there's anything we can do for you at your next stay! Best regards.

10/10 Excellent

Charles

Radisson Red at the Oslo airport. What I liked most was the short walk under a covered outside walkway from the terminal to the hotel. The staff there was exceptional, courteous, friendly. The rooms were very clean, quiet, and had some if the most comfortable mattresses I’ve ever slept on!
Stayed 1 night in May 2024
Response from Agate on May 8, 2024
Dear Charles, Thank you for taking the time to share your positive experience at Radisson Red Oslo Airport.We are thrilled to hear that you enjoyed the convenience of our covered outside walkway connecting the terminal to the hotel. Providing easy access for our guests is a top priority, and we are delighted that this aspect of your stay met your expectations.Furthermore, we are delighted to receive your compliments regarding our exceptional staff. Providing friendly and courteous service is at the heart of what we do, and we are pleased that our team members contributed positively to your experience.It's wonderful to hear that you found your room to be very clean and quiet, and that you enjoyed the comfort of our mattresses. Your comfort is our priority, and we are delighted that you had a restful night's sleep.We truly appreciate your kind words and hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Best regards,Service Manager, Agate

8/10 Good

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient for an overnight stay near the airport. It’s only a 5-10 minute walk away from the airport with a covered walkway. Great buffet breakfast. They have machines where you can check in and out yourself, but I didn’t have to wait at reception. Staff were friendly.
Stayed 1 night in May 2024
Response from Agate on May 7, 2024
Dear Rachael, Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you found our hotel very convenient for an overnight stay near the airport. It's great to know that you appreciated the short walk from the airport and our covered walkway.We're delighted that you enjoyed the great buffet breakfast and found our self-service check-in machines efficient. It's also wonderful to hear that our staff left a positive impression on you with their friendliness.We appreciate your kind words and hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Best regards,AgateService Manager

10/10 Excellent

Sabrina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our flight came in late at night, so the location of the hotel was very convenient - it was only a 10min walk away. The hotel was very clean. The breakfast was delicious with a wide variety of food. Would definitely come back here!
Stayed 1 night in May 2024
Response from Best regards, Elise - Service manager on May 6, 2024
Thank you for your feedback! This is highly appreciated and we always want to better ourselves. If there's anything we can do for you to get an even better impression at your next stay, don't hesitate to reach out. Hope to welcome you for another stay in the future.

6/10 Okay

william

couldn't get the room to cool down
Stayed 1 night in May 2024
Response from Best regards, Elise - Service manager on May 6, 2024
Your feedback is valuable for us and we always want to better ourselves. If there's anything we can do for you to get an even better impression at your next stay, don't hesitate to reach out. Hope to be able welcome you for a more comfortable stay in the future.

10/10 Excellent

Farida

Stayed 1 night in Apr 2024
Response from Best regards, Elise - Service manager on May 19, 2024
Thank you for your perfect rating of 5 out of 5! We're thrilled to know you had a great stay with us. Your positive feedback is greatly appreciated. We look forward to welcoming you back soon for another excellent experience.

6/10 Okay

Joe

It was nice having a place to crash that was a 7 minute walk to the airport for a very early departure.
Stayed 1 night in Mar 2024
Response from Sofie on Apr 4, 2024
Thank you for your feedback!

2/10 Terrible

David

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel is a dark hole without amenities that is located a long way from the terminal. It is ugly. Do not stay here.
Response from Sofie on Apr 4, 2024
Dear DavidThank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations.Should you have any concerns during or after your stay, please reach out to any of our employees directly.Best regards,SofieRadisson Hotel and Conference Center Oslo Airport

8/10 Good

Expedito

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient next to the airport
Stayed 1 night in Mar 2024
Response from Sofie on Apr 4, 2024
Thank you for your feedback!

8/10 Good

trish

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Cherry on Mar 15, 2024
Dear Trish,Thank you for taking the time to review our hotel. We appreciate your feedback and are delighted to hear that you had a positive experience overall.We are glad that our hotel met your expectations and provided you with a comfortable stay. Our team strives to create a welcoming and pleasant environment for our guests, and it's wonderful to know that we succeeded in doing so.Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future. We value your feedback and look forward to serving you again.Best regards,Regards,CherryService Manager Radisson Red and Radisson Hotel and Conference Center Oslo Airport

8/10 Good

VISWANATHAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Mar 2024
Response from Cherry on Mar 15, 2024
Dear VISWANATHAN,Thank you for sharing your feedback about your recent stay with us. We appreciate your honest review, and we are glad to hear that you had a satisfactory experience overall.Your feedback is important to us as we continuously strive to improve our services and enhance the experience for all our guests. We value your input and would like to understand more about your concerns to ensure we address them effectively.Thank you once again for your feedback and for choosing our hotel. We hope to have the opportunity to welcome you back in the future.Regards,CherryService Manager Radisson Red and Radisson Hotel and Conference Center Oslo Airport.

10/10 Excellent

Tina

Stayed 1 night in Mar 2024
Response from Sofie on Apr 4, 2024
Thank you for your feedback!

10/10 Excellent

Carla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room. Great breakfast served from 5am. Really helpful reception staff.
Stayed 1 night in Feb 2024
Response from Cherry on Mar 4, 2024
Dear Carla,Thank you for taking the time to share your feedback. We appreciate your honesty and would like to apologize for any aspects of your stay that did not meet your expectations.We're sorry to hear that your experience with us fell short of your anticipated level of satisfaction.At our hotel, we strive to provide a comfortable and enjoyable experience for all our guests, and we regret that we did not fully meet your needs on this occasion. Please rest assured that we take your comments seriously and will use them to identify areas where we can make necessary improvements.We appreciate your patronage and hope that you will consider staying with us again in the future. We value your feedback and would welcome the opportunity to make it right.Regards,CherryService Manager Radisson Red and Radisson Hotel and Conference Center Oslo Airport

2/10 Terrible

Suzanne

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stay at Radisson Blue not this Oslo Airport hotel
I booked at room at this hotel because it said it was walking distance from the airport. When I arrived, the self-check in kiosks were not working and there were literally 100's of people lined up to check in with one person to help them. They finally added two additional receptionists but it took an hour of waiting in line to check in. The Radisson Blue is actually closer and is at the same airport. Next time I will choose the Radisson Blue
Stayed 1 night in Feb 2024
Response from Cherry on Feb 19, 2024
Dear Suzanne,Thank you for taking the time to share your feedback. We appreciate your honesty and would like to apologize for any aspects of your stay that did not meet your expectations.We're sorry to hear that your experience with us fell short of your anticipated level of satisfaction.At our hotel, we strive to provide a comfortable and enjoyable experience for all our guests, and we regret that we did not fully meet your needs on this occasion. Please rest assured that we take your comments seriously and will use them to identify areas where we can make necessary improvements.We appreciate your patronage and hope that you will consider staying with us again in the future. We value your feedback and would welcome the opportunity to make it right.Regards,CherryService Manager Radisson Red and Radisson Hotel and Conference Center Oslo Airport

8/10 Good

Lei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location
The location of this hotel is perfect for people who have to wait overnight for flight connection. Another great feature of this hotel is the breakfast - it starts at 5 am, so catching an early flight is not a problem after the breakfast!
Stayed 1 night in Feb 2024
Response from Cherry on Feb 19, 2024
Dear Lei,Thank you for taking the time to leave us a lovely review. We truly appreciate your feedback and are thrilled to hear that you had an excellent experience during your stay.It brings us great joy to know that we met your expectations. Our team works hard to provide exceptional service and create a comfortable and memorable stay for our guests, and it's rewarding to know that we succeeded in doing so for you.Thank you for choosing our hotel, and we would be honored to welcome you back in the future.Regards,CherryService Manager Radisson Red and Radisson Hotel and Conference Center Oslo Airport

10/10 Excellent

Robert, Seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and an easy walk from the airport
Stayed 1 night in Feb 2024
Response from Cherry on Feb 19, 2024
Dear Robert,Thank you for taking the time to leave us a lovely review. We truly appreciate your feedback and are thrilled to hear that you had an excellent experience during your stay.It brings us great joy to know that we met your expectations. Our team works hard to provide exceptional service and create a comfortable and memorable stay for our guests, and it's rewarding to know that we succeeded in doing so for you.Thank you for choosing our hotel, and we would be honored to welcome you back in the future.Regards,CherryService Manager Radisson Red and Radisson Hotel and Conference Center Oslo Airport

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice and comfy
Pretty smooth and close to the airport. Brilliant rooms as well. There was continuous fuel smell maybe because of proximity to airport
Stayed 1 night in Feb 2024
Response from Cherry on Feb 19, 2024
Dear Guest,Thank you for taking the time to share your feedback with us. We are glad to hear that you had a positive overall experience.However, we sincerely apologize for any inconvenience you experienced regarding the uncommon smell of kerosene during your stay. Our team is committed to providing a comfortable and enjoyable experience for all our guests, and we take your comments seriously.We have immediately investigated the issue to identify and address the source of the smell. Rest assured, we are taking the necessary steps to rectify the situation and ensure that it does not occur in the future.Your feedback is invaluable to us, as it helps us improve and maintain the high standards we aim to provide. We appreciate your understanding and hope to have the opportunity to welcome you back in the future for a more pleasant and seamless stay.Regards,CherryService Manager Radisson Red and Radisson Hotel and Conference Center Oslo Airport

10/10 Excellent

thomas, marion

Liked: Cleanliness, staff & service, property conditions & facilities
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Stayed 1 night in Jan 2024
Response from Agate on Feb 2, 2024
Hei Thomas, Tusen takk for din tilbakemelding, vi setter stor pris på det. Ha en fin dag videre

10/10 Excellent

Yanina

Stayed 1 night in Jan 2024
Response from Cherry on Feb 19, 2024
Dear Yanina,Thank you for sharing your feedback about your recent stay with us. We appreciate your honest review, and we are glad to hear that you had a satisfactory experience overall.Your feedback is important to us as we continuously strive to improve our services and enhance the experience for all our guests. We value your input and would like to understand more about your concerns to ensure we address them effectively.Thank you once again for your feedback and for choosing our hotel. We hope to have the opportunity to welcome you back in the future.Regards,CherryService Manager Radisson Red and Radisson Hotel and Conference Center Oslo Airport.

8/10 Good

Yara

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
There was a long black hair on the bed, not sure if it was staff or previous guest. The place under the bed was not cleaned at all, seemed like weeks old dirt and dust. Unfortunate for the hotel, everything else was great, staff is friendly, food is tasty.
Stayed 1 night in Jan 2024
Response from Cherry on Jan 20, 2024
Dear Yara,Thank you for taking the time to share your feedback with us. We are delighted to hear that you had good experinece with our food and staff.However, we sincerely apologize for any inconvenience you experienced regarding the cleanliness of your room. It is deeply concerning to learn about that and we extend our sincerest apologies. Please rest assured that we take this matter seriously, and our housekeeping team will thoroughly investigate and address the issue to prevent any recurrence.Your comment about the quality of breakfast is also appreciated, and we will certainly take this into consideration as we continually strive to enhance our offerings.Once again, we appreciate your feedback, and we hope to have the opportunity to welcome you back in the future with an improved experience.Regards,CherryService Manager Radisson Red and Radisson Hotel and Conference Center Oslo Airport

4/10 Poor

Magnus

Travelled with family
Disliked: Staff & service, amenities
Not close to the airport, very unfriendly staff. Horrible designed bathrooms.
Stayed 1 night in Jan 2024
Response from Cherry on Jan 20, 2024
Dear Magnus,Thank you for taking the time to share your feedback following your recent stay with us. We sincerely apologize that your experience did not meet your expectations.At our hotel, guest satisfaction is of utmost importance, and we regret that we fell short in providing you with the experience you deserved. Your comfort and satisfaction are our top priorities, and we would greatly appreciate any additional information you could provide regarding your stay, as it would assist us in addressing and improving upon any areas that may have impacted your experience negatively.We strive to ensure all our guests have a pleasant and memorable stay, and your comments are invaluable to us as we continuously work to enhance our services.Thank you for your feedback, and we look forward to the possibility of serving you better in the future.Regards,CherryService Manager Radisson Red and Radisson Hotel and Conference Center Oslo Airport

10/10 Excellent

JAY

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Sofie on Jan 13, 2024
Thank you for your review!

10/10 Excellent

Alberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel short walking distance from terminal. Perfect for overnight layovers.
Stayed 1 night in Dec 2023
Response from Sofie on Jan 7, 2024
Thank you for your review!Please welcome back to us.Best Regards Service Manager

10/10 Excellent

Glenn

Response from Cherry on Feb 19, 2024
Dear Glenn,Thank you for sharing your feedback about your recent stay with us. We appreciate your honest review, and we are glad to hear that you had a satisfactory experience overall.Your feedback is important to us as we continuously strive to improve our services and enhance the experience for all our guests. We value your input and would like to understand more about your concerns to ensure we address them effectively.Thank you once again for your feedback and for choosing our hotel. We hope to have the opportunity to welcome you back in the future.Regards,CherryService Manager Radisson Red and Radisson Hotel and Conference Center Oslo Airport.

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Service Manager on Dec 24, 2023
Thank you for your review!

8/10 Good

minal

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, safe, clean
Stayed 1 night in Dec 2023
Response from Service Manager on Dec 24, 2023
Thank you for your review!

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Cherry on Feb 19, 2024
Dear Glenn,Thank you for sharing your feedback about your recent stay with us. We appreciate your honest review, and we are glad to hear that you had a satisfactory experience overall.Your feedback is important to us as we continuously strive to improve our services and enhance the experience for all our guests. We value your input and would like to understand more about your concerns to ensure we address them effectively.Thank you once again for your feedback and for choosing our hotel. We hope to have the opportunity to welcome you back in the future.Regards,CherryService Manager Radisson Red and Radisson Hotel and Conference Center Oslo Airport.

10/10 Excellent

Giorgio

Stayed 1 night in Nov 2023
Response from Service Manager on Dec 24, 2023
Thank you for your review!

8/10 Good

Samuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay but noisy
Great hotel, very clean and modern. Gym was superb. Only issue was that the walls are paper thin and could hear every movement of my neighbours and in the corridor
Stayed 2 nights in Nov 2023
Response from Cherry on Nov 27, 2023
Dear Samuel,Thank you for taking the time to review our hotel. We appreciate your feedback and are delighted to hear that you had a positive experience overall.We're glad that our hotel met your expectations and provided you with a comfortable stay. Our team strives to create a welcoming and pleasant environment for our guests, and it's wonderful to know that we succeeded in doing so.Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future. We value your feedback and look forward to serving you again.Best regards,Regards,CherryService Manager Radisson Red and Radisson Hotel and Conference Center Oslo Airport

6/10 Okay

Athena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only needed to stay here because it was close to the airport and I had an early flight the next morning. I got to the hotel around 1130pm very tired. When I got to my room it was very cold. I tried to turn up the heat but after 2 hours it never warmed up, so I bundled up in scarf, wool socks, and fleece PJs and went to bed around 2am. I woke early in the morning and it was too hot. It was also a handicap room. I did not request one. They never asked me if I wanted one, nor did they tell me that was the type of room I was getting. I found out once I got to my room. I had a meeting to do on my computer, so I did not have time to go back down. Once the meeting was over, I was too tired to deal with changing room because of the cold. It was just one night. So I passed out. In the morning I did tell them at the front desk of the problems. They offered me points for my inconvenience.
Stayed 1 night in Nov 2023
Response from Cherry on Nov 27, 2023
Dear Anthena,Thank you for taking the time to share your feedback. We appreciate your honesty and would like to apologize for any aspects of your stay that did not meet your expectations.We're sorry to hear that your experience with us fell short of your anticipated level of satisfaction.At our hotel, we strive to provide a comfortable and enjoyable experience for all our guests, and we regret that we did not fully meet your needs on this occasion. Please rest assured that we take your comments seriously and will use them to identify areas where we can make necessary improvements.We appreciate your patronage and hope that you will consider staying with us again in the future. We value your feedback and would welcome the opportunity to make it right.Regards,CherryService Manager Radisson Red and Radisson Hotel and Conference Center Oslo Airport

8/10 Good

Edmund

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is approximately 7-8 minutes walk from the Oslo airport arrival and departure halls. The Radisson brand never fails when it comes to ambience, comfort and updated room design and modern styling. Understandably, checking-in is always a complicated process of waiting in a long queue because of the brand’s popularity to frequent travellers and conference organisers. The upgrade to a family room made our stay like we were sleeping on cloud 9 with so much space to move, large en-suite and king-sized bed laid over with soft feather pillows and duvet. The breakfast was ample and a variety of cold and hot meal options were available. It just ended too early at 930am for an airport hotel. I highly recommend this hotel for a short stay particularly when you need to pace your travel itinerary and slow down a little bit after experiencing manic states of excitement with the wanderlust in you. The airport transfers between Oslo Lufthavn and Oslo S may get a bit too expensive with Flytoget trains (currently 230 NOK one-way) and even with the state-owned VY trains. As such, it may be more affordable and practical booking accommodation around the city centre than staying in an airport hotel for the entire duration of your trip.
Stayed 1 night in Nov 2023
Response from Cherry on Dec 7, 2023
Dear Edmund,Thank you for taking the time to share your feedback. We appreciate your honesty and would like to apologize for any aspects of your stay that did not meet your expectations.We're sorry to hear that your experience with us fell short of your anticipated level of satisfaction.At our hotel, we strive to provide a comfortable and enjoyable experience for all our guests, and we regret that we did not fully meet your needs on this occasion. Please rest assured that we take your comments seriously and will use them to identify areas where we can make necessary improvements.We appreciate your patronage and hope that you will consider staying with us again in the future. We value your feedback and would welcome the opportunity to make it right.Regards,CherryService Manager Radisson Red and Radisson Hotel and Conference Center Oslo Airport

10/10 Excellent

Svein

Stayed 1 night in Oct 2023
Response from Agate on Nov 2, 2023
Hei Svein!Tusen takk for din tilbake melding, den er veldig viktig for oss og vi setter stor pris på det. ha en fin dag videre, og håper vi ses igjen.Med vennlig hilsen Agate

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, beautiful hotel with in walking distance of the airport!
Stayed 1 night in Oct 2023
Response from Cherry on Oct 13, 2023
Dear Lindsay,Thank you for taking the time to share your feedback about your recent stay with us. We are delighted to hear that you had a satisfying experience, and we greatly appreciate your perfect assesment.Your positive feedback means a lot to us, as we continuously strive to provide exceptional service and create memorable experiences for our guests. We are thrilled that we were able to meet your expectations and make your stay enjoyable.We would like to express our sincere gratitude for your kind words and recognition of our efforts. It is our goal to consistently deliver outstanding service, and your feedback motivates us to continue exceeding expectations.Thank you for choosing our hotel, and we look forward to welcoming you back in the future to provide you with another exceptional stay.Regards,CherryService Manager Radisson Red and Radisson Hotel and Conference Center Oslo Airport

10/10 Excellent

Susan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the Oslo airport
Stayed 1 night in Oct 2023
Response from Cherry on Oct 13, 2023
Dear Susan,Thank you for taking the time to leave us a lovely review. We truly appreciate your feedback and are thrilled to hear that you had an excellent experience during your stay.It brings us great joy to know that we met your expectations. Our team works hard to provide exceptional service and create a comfortable and memorable stay for our guests, and it's rewarding to know that we succeeded in doing so for you.Thank you for choosing our hotel, and we would be honored to welcome you back in the future.Regards,CherryService Manager Radisson Red and Radisson Hotel and Conference Center Oslo Airport

2/10 Terrible

ingrid

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
Terrible customer service Long waits at check in No help with room keys Can’t buy anything you red because there are no stores No room service
Stayed 1 night in Oct 2023
Response from Cherry on Oct 13, 2023
Dear Ingrid,Thank you for taking the time to share your feedback. We appreciate your honesty and would like to apologize for any aspects of your stay that did not meet your expectations.We're sorry to hear that your experience with us fell short of your anticipated level of satisfaction.At our hotel, we strive to provide a comfortable and enjoyable experience for all our guests, and we regret that we did not fully meet your needs on this occasion. Please rest assured that we take your comments seriously and will use them to identify areas where we can make necessary improvements.We appreciate your patronage and hope that you will consider staying with us again in the future. We value your feedback and would welcome the opportunity to make it right.Regards,CherryService Manager Radisson Red and Radisson Hotel and Conference Center Oslo Airport

6/10 Okay

Timothy

Business traveller
Liked: Cleanliness, staff & service
front desk staff kind and accommodating. however, double charged for breakfast and sorely disappointing even tho in the breakfast room at 06:00. food was cold and Norwegian salmon only a few cold slices.
Stayed 1 night in Oct 2023
Response from Cherry on Oct 13, 2023
Dear Timothy,Thank you for taking the time to share your feedback. We appreciate your honesty and would like to apologize for any aspects of your stay that did not meet your expectations.We're sorry to hear that your experience with us fell short of your anticipated level of satisfaction.At our hotel, we strive to provide a comfortable and enjoyable experience for all our guests, and we regret that we did not fully meet your needs on this occasion. Please rest assured that we take your comments seriously and will use them to identify areas where we can make necessary improvements.We appreciate your patronage and hope that you will consider staying with us again in the future. We value your feedback and would welcome the opportunity to make it right.Regards,CherryService Manager Radisson Red and Radisson Hotel and Conference Center Oslo Airport

8/10 Good

AZIAN

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
What I like most is the walking distance to the airport.
Stayed 1 night in Oct 2023
Response from Cherry on Oct 13, 2023
Dear Azian,Thank you for sharing your feedback about your recent stay at our hotel. We are pleased to hear that our hotel's location was convenient for you in relation to the airport.We understand that proximity to the airport is an important factor for many travelers, and we strive to provide a convenient and accessible experience for our guests. Your satisfaction is important to us, and we appreciate your feedback.Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future.Regards,CherryService Manager Radisson Red and Radisson Hotel and Conference Center Oslo Airport

6/10 Okay

Lars

Liked: Cleanliness
Disliked: Property conditions & facilities
Broken room utilities like soap holder in shower.
Stayed 1 night in Oct 2023
Response from Cherry on Oct 13, 2023
Dear Lars,Thank you for taking the time to provide feedback on your recent stay. We apologize for any inconvenience you experienced with the shower faucet and the design of the bathroom. Ensuring a comfortable and hassle-free stay for our guests is of utmost importance to us, and we appreciate you bringing this matter to our attention.We understand how such issues can impact the overall experience. Our maintenance team will be promptly informed about the problem you encountered, and they will work diligently to rectify the situation to prevent similar occurrences in the future.We continuously strive to improve our facilities and guest experiences, and your feedback is invaluable in helping us identify areas that require attention. We appreciate your patience and understanding during your stay, and we assure you that steps will be taken to address these concerns promptly.We would like to express our gratitude for choosing our hotel, and we hope to have the opportunity to provide you with a much-improved experience in the future.Regards,CherryService Manager Radisson Red and Radisson Hotel and Conference Center Oslo Airport

6/10 Okay

Abigail

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
This was a short one-night stay for an early flight the next morning. The room was clean, no complaints at all. However, the mini-fridge had been removed and not replaced and the receptacles/light on one side of the bed didn't work. Minor inconveniences and not enough to ruin the stay, would likely stay again due to the close proximity to the airport (5 min walk through a covered walkway). It's just obvious that the hotel is so large and busy that things get easily overlooked.
Stayed 1 night in Sep 2023
Response from Cherry on Oct 13, 2023
Dear Abigail,Thank you for sharing your feedback about your recent stay with us. We appreciate your honest review, and we are glad to hear that you had a satisfactory experience overall.Your feedback is important to us as we continuously strive to improve our services and enhance the experience for all our guests. We value your input and would like to understand more about your concerns to ensure we address them effectively.Thank you once again for your feedback and for choosing our hotel. We hope to have the opportunity to welcome you back in the future.Regards,CherryService Manager Radisson Red and Radisson Hotel and Conference Center Oslo Airport.

10/10 Excellent

Jean-Ffancois

Stayed 1 night in Sep 2023
Response from Cherry on Oct 13, 2023
Dear Jean,Thank you for taking the time to share your feedback about your recent stay with us. We are delighted to hear that you had a satisfying experience, and we greatly appreciate your perfect assesment.Your positive feedback means a lot to us, as we continuously strive to provide exceptional service and create memorable experiences for our guests. We are thrilled that we were able to meet your expectations and make your stay enjoyable.We would like to express our sincere gratitude for your kind words and recognition of our efforts. It is our goal to consistently deliver outstanding service, and your feedback motivates us to continue exceeding expectations.Thank you for choosing our hotel, and we look forward to welcoming you back in the future to provide you with another exceptional stay.Regards,CherryService Manager Radisson Red and Radisson Hotel and Conference Center Oslo Airport

10/10 Excellent

Sajel Elsie Sanders

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Cherry on Oct 13, 2023
Dear Sajel,Thank you for sharing your feedback about your recent stay with us. We appreciate your honest review, and we are glad to hear that you had a satisfactory experience overall.Your feedback is important to us as we continuously strive to improve our services and enhance the experience for all our guests. We value your input and would like to understand more about your concerns to ensure we address them effectively.Thank you once again for your feedback and for choosing our hotel. We hope to have the opportunity to welcome you back in the future.Regards,CherryService Manager Radisson Red and Radisson Hotel and Conference Center Oslo Airport.

8/10 Good

bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Front Office on Sep 28, 2023
Dear Bryan,Thank you for your feedback regarding your stay at Radisson Hotel and Conference Center Oslo Airport. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future.If we can be of any further assistance please do not hesitate to get in touch.Best regards, Ammad, Service Manager

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient. Short walk from airport.
Stayed 1 night in Sep 2023
Response from Front Office on Sep 23, 2023
Dear Karen,Thank you for your feedback regarding your stay at Radisson Hotel and Conference Center Oslo Airport. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future.If we can be of any further assistance please do not hesitate to get in touch.Best regards,AmmadRadisson Hotel and Conference Center Oslo Airport

10/10 Excellent

AZIAN

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location to the airport for a short transit / layover.
Stayed 1 night in Sep 2023
Response from Front Office on Sep 23, 2023
Thank you for your feedback regarding your stay at Radisson Hotel and Conference Center Oslo Airport. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future.If we can be of any further assistance please do not hesitate to get in touch.Best regards,AmmadRadisson Hotel and Conference Center Oslo Airport

10/10 Excellent

Lucie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk in covered walkway from airport
Stayed 1 night in Sep 2023
Response from Front Office on Sep 23, 2023
Thank you for your feedback regarding your stay at Radisson Hotel and Conference Center Oslo Airport. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future.If we can be of any further assistance please do not hesitate to get in touch.Best regards,AmmadRadisson Hotel and Conference Center Oslo Airport