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Reviews of Travelodge by Wyndham Oshawa Whitby

2 out of 5
Travelodge by Wyndham Oshawa Whitby
940 Champlain Avenue, Oshawa, ON

Reviews

6.6
Rating 10 - Excellent. 194 out of 1007 reviews" "
Rating 8 - Good. 301 out of 1007 reviews" "
Rating 6 - Okay. 230 out of 1007 reviews" "
Rating 4 - Poor. 147 out of 1007 reviews" "
Rating 2 - Terrible. 135 out of 1007 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

ISABELLA

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
It is a dump!
Stayed 1 night in May 2024
Response from Gamal guitguis general manger on May 27, 2024
sorry for your bad experience we will start renovation soon

2/10 Terrible

Elijah

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor customer service
Stayed 1 night in May 2024
Response from Gamal guitguis general manger on May 27, 2024
sorry for your bad experience we will start renovation soon

2/10 Terrible

anna

Disliked: Property conditions & facilities
Stayed 1 night in May 2024
Response from Gamal guitguis general manger on May 27, 2024
sorry for your bad experience we will start renovation soon

8/10 Good

Lexanne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Decent prices, easy access to & from 401, coffee & breakfast welcome. Hotel is showing wear & tear tho, tired more than neglected.
Stayed 1 night in May 2024
Response from Gamal guitguis general manger on May 25, 2024
thank you for your nice review

4/10 Poor

Ryan

Business traveller
Disliked: Staff & service, property conditions & facilities
No food ready at breakfast time Staff didn’t care Shower was horrible Blinds had holes
Stayed 1 night in May 2024
Response from Gamal guitguis general manger on May 25, 2024
Hi Ryan the breakfast always ready from 6.30 AM Till 9.30 AMand pls when you face problem in your room next time call front desk to change your room or fix the problem and i will be happy to call me in my ext. #160

4/10 Poor

farishtah

Business traveller, Travelled with partner
Liked: Staff & service
Needs a lot renovations. Flooding ceiling
Stayed 1 night in May 2024
Response from Gamal guitguis general manger on May 25, 2024
thanks we will start renovation very soon

6/10 Okay

Paula

Stayed 1 night in May 2024
Response from Gamal guitguis general manger on May 25, 2024
Hi paula thank you for your review

2/10 Terrible

Kayleigh

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible
Stayed 1 night in May 2024
Response from Nancy- AGM on May 18, 2024
Dear Guest,We thank you for your review. We regret to hear about your disappointment.I sincerely apologize any inconveniences you encountered during your stay with us. It is our earnest desire to make accommodations a pleasant experience for all of our valued guests.At this time I would like to thank you for drawing these matters to my attention. A client feedback is very important to our establishment, as it assists us in monitoring our services and make appropriate improvements where necessary.

2/10 Terrible

Stacey

Bad customer service
Stayed 1 night in May 2024
Response from Gamal guitguis general manger on May 13, 2024
sorry for your bad experience and i need more details pls

10/10 Excellent

Cam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Gamal guitguis general manger on May 13, 2024
thank you for your nice review

8/10 Good

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in May 2024
Response from Gamal guitguis general manger on May 7, 2024
thanks for your reviews and we hope to serve you better in the future

8/10 Good

Jason, London

Travelled with family
Liked: Staff & service
Rooms were fine, nothing stood out. Rooms were clean but the halls and common rooms were in need of cleaning. Breakfast options were good if you show up before 9am, then they were almost all gone and not restocked.
Stayed 1 night in Apr 2024
Response from Gamal guitguis general manger on May 7, 2024
thanks for your reviews and we will do our best to keep the hotel in better condition

2/10 Terrible

Steph

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Smells of weed, stale cigarettes and food. Breakfast unappealing and limited. In desperate need of repair and updates. Pool permanently closed but judging by the cleanliness of the place, probably wouldn’t want to swim in it.
Stayed 2 nights in Apr 2024
Response from Gamal guitguis general manger on May 7, 2024
sorry for your bad experience and we will start the hotel renovation next few months

6/10 Okay

Gerla, Port Stanley

Liked: Cleanliness, staff & service
The location was convenient to where I needed to be and the breakfast offered was plentiful. The room needs some updating. The lamps which provided all the lighting as no overhead electrical (except in bathroom) were rusted and outdated. No place or outlet to charge my cellphone & towel holder in the washroom was also starting to rust. Although the staff were friendly & not sure why they felt the need to bang on my door at 8am to see if I needed anything. It was most annoying as I was sound asleep!
Stayed 2 nights in Mar 2024
Response from Gamal guitguis general manger on May 7, 2024
sorry for your bad experience and we will start renovation soon

10/10 Excellent

Yu Kwong

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located close to Toronto and good value.
Stayed 1 night in Mar 2024
Response from Gamal guitguis general manger on May 7, 2024
thank you for your nice review

8/10 Good

Alex

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Gamal guitguis general manger on May 7, 2024
thanks for your review

6/10 Okay

Dany

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
2 main things that bugged me about this hotel: heat did not work well and showers had no hot water.
Stayed 2 nights in Mar 2024
Response from Gamal guitguis general manger on May 7, 2024
thank you for your review and we will start renovation soo

8/10 Good

William

Liked: Cleanliness, staff & service
Disliked: Amenities
I didn't care for the lack of lunch and dinner dining service. I feel it was a bit overpriced for the lack of facilities.
Stayed 4 nights in Mar 2024
Response from Gamal guitguis general manger on May 7, 2024
thanks for your reviews and we will tack care about your points

6/10 Okay

Kayla

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from Gamal guitguis general manger on May 7, 2024
thank you for your review

10/10 Excellent

Amela

Stayed 1 night in Feb 2024
Response from Gamal guitguis general manger on May 7, 2024
thank you Amela for your 5 stars review

8/10 Good

Arnel joshua

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from Gamal guitguis general manger on May 7, 2024
thank you for your reviews

2/10 Terrible

Kendra

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Gamal guitguis general manger on May 7, 2024
iam sorry for your bad experience

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service
Service was great
Stayed 1 night in Mar 2024
Response from Gamal guitguis general manger on May 25, 2024
thank you Michelle

2/10 Terrible

amy

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has not been maintained at all all. Stains all over the carpets walls, bedding. Water stains all over the ceiling. Shower barely worked. It’s was very dirty and the halls smelt of weed.
Stayed 2 nights in Mar 2024

4/10 Poor

Tracy

Travelled with family, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Property is in poor condition. Shower not working . Breakfast was trrribke.
Stayed 1 night in Mar 2024

6/10 Okay

Chantal

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Check in was fine, staff was friendly. The hotel is in major need of updating. The hallway smells of weed, and the walls and carpet need a good deep clean. I was honestly a little nervous walking in, as the place seemed a bit sketchy. Luckily, my room itself was clean and didn't smell like the hallways. It was also quiet at night, which was much appreciated. The buffet breakfast in the morning was also appreciated. I would probably not stay here again, but for one night just to sleep, it was ok.
Stayed 1 night in Mar 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great time
Stayed 1 night in Feb 2024

2/10 Terrible

Saieswaran

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Terry

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Many pot holes in the drive way. Over bearing smell in hallways and staircase of cannibis and very noisy thru the night.
Stayed 1 night in Feb 2024

8/10 Good

Douglas

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Rooms out dated
Stayed 1 night in Feb 2024

8/10 Good

Paula

Liked: Cleanliness, staff & service
Stayed 4 nights in Feb 2024

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

6/10 Okay

Trevor

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Conveniently close to go station was a plus Broken vending machines Common areas look dated and dirty Curtains in room unable to close did not feel private Woke up at day break due to light
Stayed 1 night in Feb 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found the staff to be very friendly, my room was clean and check in and check out was smooth
Stayed 1 night in Feb 2024

8/10 Good

Marsha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was good for the price and convenience
Stayed 1 night in Feb 2024

8/10 Good

Immanuel

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Feb 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found everyone that I met on the staff to be super friendly. The noise came from other guests
Stayed 1 night in Feb 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service
Mold
Mold the bathroom dust dirt marks hallway wreak of cigarette etc
Stayed 1 night in Jan 2024

10/10 Excellent

Brian, Port Perry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Feb 2024

4/10 Poor

Jessica

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very dated , floor peeling the curtains ripped and another cosmetic issues…. on the plus side the staff was great.
Stayed 1 night in Feb 2024

2/10 Terrible

Kayla

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The bed has bed bugs, and they wouldnt do anything about it. As soon as i went into the lobby to check in, it smelt like pure weed. The noise upstairs was like someone was about to fall through the floor. The towels are cheap and small. The carpet was filthy. The extra brown fuzzy blanket wasnt cleaned at all. Pure dust and dirt all over it. As soon as i got inside the room Friday i had a really bad vibe. Here on out i will be reading the reviews before paying for 2 nights online !!. Theres no stores around for if you want to walk. Everything is driving distance. Barely any parking. Over all, i will NOT being staying here again !!! My allergies got the best of me this weekend
Stayed 2 nights in Feb 2024

8/10 Good

Oriale

Stayed 1 night in Feb 2024
Response from Gamal guitguis general manger on May 7, 2024
thank you for your review

10/10 Excellent

Jennifer

Stayed 1 night in Feb 2024

8/10 Good

Richard

Liked: Staff & service
Stayed 1 night in Feb 2024

2/10 Terrible

Michael

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This place was disappointing from the get-go. The people who work here are very nice. The place smelled of disinfectant, surly for a reason? Dealing with management is pointless. I was going to be here for 3-4 months. On my training week two nights were cancelled by our employer. Management would not even deal with the idea of getting two nights refunded. I would have made a deal to have two future nights exchanged. As luck would have it...I booked Quality Inn a few doors down. I am so lucky how things worked out.
Stayed 6 nights in Jan 2024

6/10 Okay

Luiz

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Shawn

Stayed 1 night in Feb 2024

8/10 Good

richard

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Carpet is stained terribly. Remote held together by duct tape. Couch old and worn and dirty stained
Stayed 1 night in Jan 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service
Very good just the grounds need something of attention too...
Stayed 2 nights in Jan 2024