Outdoor pool, a heated pool
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Reviews of SpringHill Suites Orlando at FLAMINGO CROSSINGS® Town Center/Western Entrance

3.5 out of 5
SpringHill Suites Orlando at FLAMINGO CROSSINGS® Town Center/Western Entrance
13279 Hartzog Road, Winter Garden, FL

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1129 out of 1615 reviews" "
Rating 8 - Good. 322 out of 1615 reviews" "
Rating 6 - Okay. 79 out of 1615 reviews" "
Rating 4 - Poor. 48 out of 1615 reviews" "
Rating 2 - Terrible. 37 out of 1615 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shyla

Liked: Property conditions & facilities
Disliked: Staff & service
Good
Stayed 1 night in May 2024
Response from LC on May 13, 2024
Thank you for your Feedback.

10/10 Excellent

Danny, FORT LAUDERDALE

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Apr 2024
Response from KMN on May 10, 2024
We thank you for staying with us and look forward to your next visit! Thank you for taking to the time to rate your stay!

8/10 Good

Ethan Mins

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from KMN on May 10, 2024
We thank you for staying with us and look forward to your next visit! Thank you for taking to the time to rate your stay!

10/10 Excellent

Kelley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Springhill Suites is where I choose to stay for a Disney getaway!
Stayed 1 night in May 2024
Response from KMN on May 9, 2024
We thank you so much for staying with us and appreciate this feedback. We look forward to your next visit!

10/10 Excellent

Monique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it stay here every year!
Stayed 7 nights in May 2024
Response from LC on May 8, 2024
Thank You for your feedback, we hope to have you back soon!

10/10 Excellent

Jane M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price was reasonable and the rooms were nice the pool was great and the breakfast was a plus
Stayed 2 nights in Apr 2024
Response from EW on May 7, 2024
We are so happy that you enjoyed your stay with us.Please come back soon!

8/10 Good

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful, especially the pool area. The room was less impressive. The fogged glass bathroom door didn’t feel private and there was no fan in there. Also the location of the tv was in a strange spot. At the end of an exhausting day it would’ve been nice to lay in bed and watch tv to unwind but the tv was facing a half wall. Staff was great and breakfast was great.
Stayed 4 nights in Apr 2024
Response from EW on May 7, 2024
Thank you for your feedback. We are glad to hear you enjoyed your stay with us.

10/10 Excellent

Jenny, Panama City

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean only complaints are the bathroom location and no tub but was still incredibly happy with everything. Will be staying here again
Stayed 3 nights in Apr 2024
Response from EW on May 4, 2024
Hi Jenny,We are happy you enjoyed your stay with us and will be coming back again soon. Please give us a call and request a room with a tub, as we will be happy to accommodate if a room with a tub is available.

10/10 Excellent

Maria T

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Lindo y serca de los parques
Stayed 1 night in Apr 2024
Response from LC on May 4, 2024
Thank You for your feedback

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from EW on May 4, 2024
We are happy you enjoyed your stay with us, please come back again!

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay. We have family that stays there often.
Stayed 1 night in Apr 2024
Response from EW on May 4, 2024
We are happy you enjoyed your stay with us, please come back again!

8/10 Good

Puilam

Travelled with family and small children
Liked: Cleanliness, staff & service
Overall quality is good! Friendly staff from cleaning staff to general manager! Everyone said hello and talked to make sure you are happy. Rooms are in good conditions. Located near Disney and has shuttle service too!
Stayed 7 nights in Apr 2024
Response from LC on May 1, 2024
Thank you for your feedback! We hope you have you back soon.

10/10 Excellent

Jacob

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids loved the pool and breakfast was amazing
Stayed 2 nights in Apr 2024
Response from EW on May 4, 2024
We are happy your family enjoyed your stay with us. Please come back soon!

4/10 Poor

Leonardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reserved two rooms king bed and after arriving at property, no king bed rooms available. End up with double bed. They should honor your reservation preferences
Stayed 1 night in Apr 2024
Response from EW on May 4, 2024
Hi Leonardo,We do apologize for the inconvenience for the change in room type during your stay. We do hope outside of the inconvenience that you enjoyed the stay.

10/10 Excellent

Dorelsie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here. My go-to in Orlando area.
Stayed 1 night in Apr 2024
Response from LC on May 1, 2024
Thank you for your feedback! We hope you have you back soon.

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Didn’t appreciate unsupervised minors in the hot tub. Weee rude and disrespectful of others sharing the space
Stayed 4 nights in Apr 2024
Response from EW on May 4, 2024
Hi Jennifer,We are glad you enjoyed your stay with us. We hope you come back soon.

10/10 Excellent

Rose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean facilities, nice breakfast buffet area. Employees are very reachable and helpful.
Stayed 7 nights in Apr 2024
Response from LC on May 1, 2024
Thank you for your feedback! We hope you have you back soon.

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from LC on May 1, 2024
Thank you for your feedback! We hope you have you back soon.

10/10 Excellent

Giulia

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024
Response from LC on May 1, 2024
Thank you for your feedback! We hope you have you back soon.

10/10 Excellent

Veronika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from LC on May 1, 2024
Thank you for your feedback! We hope you have you back soon.

6/10 Okay

Ken

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Apr 2024
Response from EW on May 4, 2024
Thank you for your stay with us, we hope you enjoyed your stay!

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from LC on May 1, 2024
Thank you for your feedback! We hope you have you back soon.

8/10 Good

Cher

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great breakfast at the hotel and loved the location - close to Disney, across from walgreens, target, restaurants, etc. Pool and hot tub are nice.
Stayed 7 nights in Apr 2024
Response from EW on Apr 28, 2024
We are very happy you enjoyed your stay with us! Please come back soon.

10/10 Excellent

Monique

Liked: Cleanliness, staff & service
Stayed 6 nights in Apr 2024
Response from Tara on Apr 29, 2024
Hi Monique, We are thrilled you enjoyed your stay and hope to welcome you back again soon!

10/10 Excellent

Joellee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and check out was so easy and hassle free. Breakfast was great! I really enjoyed my stay.
Stayed 2 nights in Apr 2024
Response from EW on Apr 28, 2024
We are happy that you enjoyed your stay, come back soon!

10/10 Excellent

Reynaldo

Liked: Cleanliness
Stayed 4 nights in Apr 2024
Response from Tara on Apr 29, 2024
Hello Reynaldo, Thank you for your positive review we hope to see you again soon!

10/10 Excellent

JOYCE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from EW on Apr 29, 2024
We are happy you enjoyed your stay with us Joyce.Please come back soon!

4/10 Poor

Donald

Travelled with family
Liked: Cleanliness, staff & service
Reserved a king suite with foldout sofa bed. When I arrived, they had relocated me to the Marriott next door, same accommodation but the room layout was different and the sofa bed when opened was up against the king bed and you could not get around to the other side. I ask for another room and they relocated to room with 2 queen beds which was acceptable
Stayed 1 night in Apr 2024
Response from EW on Apr 26, 2024
Thank you for your feed back Donald. We are happy to here that the double queen room worked out for you in the end.

10/10 Excellent

Kaitlin

Travelled with partner
Liked: Amenities
The hotel was very clean and nice. The staff were friendly as well.
Stayed 1 night in Apr 2024
Response from EW on Apr 25, 2024
We are glad you enjoyed your stay. Please come back soon!

10/10 Excellent

Jasmina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this hotel with my daughter to visit the Magic Kingdom for her birthday and the experience was phenomenal, amazing and very friendly staff. Hamza checked us in and gave us a room with a view to watch the fireworks. Would definitely come back here to stay.
Stayed 4 nights in Apr 2024
Response from EW on Apr 25, 2024
We are glad you enjoyed your stay and we hope you come back soon!

10/10 Excellent

danay

Liked: Amenities
excellent
Stayed 1 night in Apr 2024
Response from EW on Apr 25, 2024
We are happy you enjoyed your stay.

10/10 Excellent

michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was close to the Disney housing that my Daughter lived in.
Stayed 1 night in Apr 2024
Response from EW on Apr 24, 2024
We are glad you enjoyed your stay and hope you come back soon!

10/10 Excellent

Kristan

Stayed 4 nights in Apr 2024
Response from LC on May 13, 2024
Thank you for your Feedback.

8/10 Good

Mustafa

Travelled with family and small children
Location is good Staff are friendly Complimentary breakfast
Stayed 5 nights in Apr 2024
Response from LC on Apr 23, 2024
Thank you for your feedback, we hope to have you back soon!

6/10 Okay

Adanaida

Travelled with family
Liked: Property conditions & facilities
The hotel is nice but in my room the sheets was durty and 1 of the towel, the staff from the dinning area so nice but the person who received us not to much but the rest really nice
Stayed 4 nights in Apr 2024
Response from LC on Apr 23, 2024
Thank you for your feedback, we hope to have you back soon!

8/10 Good

Bao

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pool is big and clean. Room is spacious but the carpet had some heavy red stain. The breakfast area is clean and roomy but the food selection is the same for the 4 days we were there. The free shuttle to the Disney resorts was nice.
Stayed 4 nights in Apr 2024
Response from LC on Apr 23, 2024
Thank you for your feedback, we hope to have you back soon!

8/10 Good

Shavkat

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Everything was ok
Stayed 2 nights in Apr 2024
Response from LC on Apr 19, 2024
Thank you for your feedback, Hope to have you back soon!!!

2/10 Terrible

Sybil, The Villages

Stayed 1 night in Apr 2024
Response from EW on May 10, 2024
Thank you for staying with us.

4/10 Poor

JORGE

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Registration area outside of the lobby is closed and there’s minimal parking.
Stayed 1 night in Apr 2024
Response from LC on Apr 19, 2024
Thank You for your feedback and please receive our most sincere apology for the inconvenience caused to you.

10/10 Excellent

Melody

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 2 nights in Apr 2024
Response from EW on Apr 17, 2024
Thank you Melody,We are happy you enjoyed your stay with us and hope you come back soon!

10/10 Excellent

Valentina

Good
Stayed 2 nights in Apr 2024
Response from EW on Apr 16, 2024
Thank you Valentina. We are happy you enjoyed your stay with us.

10/10 Excellent

Erin

Stayed 2 nights in Apr 2024
Response from EW on May 7, 2024
We are happy that you enjoyed your stay with us. Please come back soon.

10/10 Excellent

Ray

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellant
Stayed 1 night in Apr 2024
Response from EW on Apr 16, 2024
We are glad you enjoyed your stay!

8/10 Good

Esther

Stayed 3 nights in Apr 2024
Response from EW on Apr 16, 2024
We are glad you enjoyed your stay!

10/10 Excellent

ANDREA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the extensive breakfast buffet and the glorious pool! Also great to be right across the street from so many stores. Sidewalks made running outside safe and comfortable, too!
Stayed 1 night in Apr 2024
Response from EW on Apr 16, 2024
We are so glad you enjoyed our breakfast, heated pool, and your over all stay. Come back soon Andrea!

10/10 Excellent

April

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay here was wonderful. The facilities are well kept, clean and up to date. The staff is personable and attentive. We had no issues with our stay and will be back!
Stayed 4 nights in Apr 2024
Response from EW on Apr 16, 2024
We are happy that you enjoyed your stay with us and hope to see you back very soon.

6/10 Okay

Soumi

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from EW on Apr 16, 2024
Thank you for staying with us, we are glad you enjoyed your stay.

10/10 Excellent

Samantha

Stayed 1 night in Apr 2024
Response from EW on May 4, 2024
Hi Samantha! We are glad you enjoyed your stay with us. Please come back soon.

6/10 Okay

Jeancarlo, Jacksonville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from LC on Apr 14, 2024
Thank You for your feedback, Hope to have you back soon!!!

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Restaurant, arcade, and pool perfect for relaxing.
Stayed 1 night in Apr 2024
Response from LC on Apr 14, 2024
Thank you for your feedback, hope to have you back soon!!!