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Reviews of Hilton Vacation Club Polynesian Isles Kissimmee

3 out of 5
Hilton Vacation Club Polynesian Isles Kissimmee
3045 Polynesian Isle Blvd., Kissimmee, FL

Reviews

9.8

Exceptional

Rating 10 - Excellent. 1399 out of 1596 reviews" "
Rating 8 - Good. 149 out of 1596 reviews" "
Rating 6 - Okay. 28 out of 1596 reviews" "
Rating 4 - Poor. 7 out of 1596 reviews" "
Rating 2 - Terrible. 13 out of 1596 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great 😊
Stayed 1 night in Apr 2024
Response from Katelyn on May 3, 2024
Thanks so much for staying with us! We appreciate the feedback and can't wait to welcome you back home again soon!

8/10 Good

Alison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a cheerleading competition at the ESPN - it was easy and quick to get to. We enjoyed having separate spaces from our bedroom to just kick and relax when needed. We enjoyed the pools and hot tub as well when we had time. Also loved how close it was to both Disney and Universal. We will be staying there again on our next time.
Stayed 1 night in Apr 2024
Response from Katelyn on May 3, 2024
Thanks so much for staying with us! We appreciate the feedback and can't wait to welcome you back home again soon!

10/10 Excellent

Middalia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The play was beautiful that that was wonderful. Everything else is five out of five.
Stayed 2 nights in Apr 2024
Response from Katelyn on May 1, 2024
Thanks so much for staying with us! We appreciate the feedback and can't wait to welcome you back home again soon!

10/10 Excellent

Alonzo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms was very nice
Stayed 1 night in Apr 2024
Response from Katelyn on May 1, 2024
Thanks so much for staying with us! We appreciate the feedback and can't wait to welcome you back home again soon!

10/10 Excellent

Caroline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wasn’t sure whether to believe all of the high reviews on this property, but we truly enjoyed our visit at Polynesian Isles, enough to write a review of my own so others can benefit. The staff was welcoming and friendly, the king suite room was large (the second full bathroom was a huge plus), and the kitchen, though we didn’t use it, had everything we might need perfectly clean and organized—we were impressed. We would definitely return here and would be a wonderful place for an extended stay (or a quick one).
Stayed 2 nights in Apr 2024
Response from Katelyn on Apr 29, 2024
Thanks so much for staying with us! We appreciate the feedback and can't wait to welcome you back home again soon!

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Katelyn on Apr 29, 2024
Thanks so much for staying with us! We appreciate the feedback and can't wait to welcome you back home again soon!

10/10 Excellent

Dave

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been staying at the Polynesian on and off for 20 years. It's in a fantastic location just off the 192 close to old town that hosts the Saturday night car cruise that we love. It's safe and quiet. The staff are amazing and very professional. I would particularly like to mention Katelyn on the front desk who went out of her way to make our wedding anniversary even more special by sending a balloon and sweets to our apartment. The Polynesian is the best. I would always recommend it to anyone.
Stayed 5 nights in Apr 2024
Response from Katelyn on Apr 26, 2024
Thanks so much for staying with us! We appreciate the feedback and can't wait to welcome you back home again soon!

10/10 Excellent

John, FORT MYERS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Apr 2024
Response from Katelyn on Apr 25, 2024
Thanks so much for staying with us! We appreciate the feedback and can't wait to welcome you back home again soon!

10/10 Excellent

Kim

Travelled with partner
Lovely resort in a great location with well kept outdoor spaces and gym . Reception staff were very welcoming and helpful , particular mention to Jesse who went above and beyond to help us out
Stayed 5 nights in Apr 2024
Response from Katelyn on Apr 25, 2024
Thanks so much for staying with us! We appreciate the feedback and can't wait to welcome you back home again soon!

10/10 Excellent

ROBERT, Old Bridge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 4 nights in Apr 2024
Response from Katelyn on Apr 25, 2024
Thanks so much for staying with us! We appreciate the feedback and can't wait to welcome you back home again soon!

10/10 Excellent

Frederick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From booking in to booking out it was a pleasure with staff helpful and attentive.
Stayed 2 nights in Apr 2024
Response from Katelyn on Apr 25, 2024
Thanks so much for staying with us! We appreciate the feedback and can't wait to welcome you back home again soon!

10/10 Excellent

Alyson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights as a couple. Absolutely beautiful property. Close proximity to everything. We booked a 1 bedroom king suite but we're upgraded to a 2 bedroom. Staff are so friendly and welcoming. Only downside was that the dishwasher didn't work.
Stayed 7 nights in Apr 2024
Response from Freddy on Apr 21, 2024
Thank you for this amazing review! We look forward to welcoming you back for another unforgettable vacation.

10/10 Excellent

GRAHAM

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are excellent. Helpful & friendly. Stayed here before and its maintaining its high standards - not a one off
Stayed 6 nights in Apr 2024
Response from Katelyn on Apr 21, 2024
Thanks so much for staying with us! We appreciate the feedback and can't wait to welcome you back home again soon!

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. Staff was super friendly and facilities were very clean. Beautifully landscaped and wonderful amenities.
Stayed 1 night in Apr 2024
Response from Katelyn on Apr 19, 2024
Thanks so much for staying with us! We appreciate the feedback and can't wait to welcome you back home again soon!

10/10 Excellent

Dañ

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Katelyn on Apr 19, 2024
Thanks so much for staying with us! We appreciate the feedback and can't wait to welcome you back home again soon!

10/10 Excellent

Darren

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently stayed at this location from April 3rd to 13th. The property was well-maintained and cleaned. We felt very safe as you have to go through security to enter the resort. We are a family of 5, and it had a lot of activities for our kids. It has two pools and two jacuzzi. What we loved about this property is that it catered for folks with mobility to enter the pool or jacuzzi. The rooms were very spacious and clean. The kitchen has all of the utensils needed to make your food. You are 15-20 minutes away from the theme parks. We will stay at this resort again when we visit Orlando. Walmart is 5 minutes down the road if driving, and you are minutes away from all restaurants, gift shops, etc.
Stayed 10 nights in Apr 2024
Response from Katelyn on Apr 19, 2024
Thanks so much for staying with us! We appreciate the feedback and can't wait to welcome you back home again soon!

10/10 Excellent

Juan

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend this place after 4 days finally go home tomorrow Place is clean u have all the amenities like u home
Stayed 3 nights in Apr 2024
Response from Freddy on Apr 17, 2024
Thank you for your feedback. We hope to provide you with another amazing experience on your next visit with us.

10/10 Excellent

Anthony

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I have been to Florida numerous times and by far this was the best stay we've had. The amenities the staff and the upkeep of this hotel is phenomenal.
Stayed 5 nights in Apr 2024
Response from Freddy on Apr 17, 2024
Thank you for your feedback. We hope to provide you with another amazing experience on your next visit with us.

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Freddy on Apr 17, 2024
Thank you for your feedback. We hope to provide you with another amazing experience on your next visit with us.

10/10 Excellent

Sylvia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 3 nights in Apr 2024
Response from Katelyn on Apr 15, 2024
Thanks so much for staying with us! We appreciate the feedback and can't wait to welcome you back home again soon!

10/10 Excellent

Sarah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Way better than expected!! We had such a fun girls weekend! Thank you so much!
Stayed 2 nights in Apr 2024
Response from Katelyn on Apr 14, 2024
Thanks so much for staying with us! We appreciate the feedback and can't wait to welcome you back home again soon!

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the check in experience, customer service and the stay was very pleasant. The room was clean and spacious, it also had all the amenities needed for the stay. Only thing I didn’t like was that it seems that anyone could pull in and walk/park around the rooms. Not sure if there’s security that I didn’t see, but other than that, pretty safe.
Stayed 1 night in Apr 2024
Response from Katelyn on Apr 14, 2024
Thanks so much for staying with us! We appreciate the feedback and can't wait to welcome you back home again soon!

10/10 Excellent

Graham

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel and facilities. Self catering only. Close to all Disney, Universal etc. great having separate room for the kids.
Stayed 15 nights in Mar 2024
Response from Katelyn on Apr 13, 2024
Thanks so much for staying with us! We appreciate the feedback and can't wait to welcome you back home again soon!

8/10 Good

Reina

Liked: Staff & service, property conditions & facilities
Lonunico es la hora de saloda a las 10 am , pedi quedarme un poco mas y por primera vez en un hilton no me lo dieron
Stayed 2 nights in Apr 2024
Response from Katelyn on Apr 12, 2024
Thanks so much for staying with us! We appreciate the feedback and can't wait to welcome you back home again soon!

10/10 Excellent

Charlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was great! The pools and hot tubs were well maintained and open until 11 pm. Which was great after a long day of walking. It was a 12-15 min drive to Disney too. It didn’t have a restaurant or bar which was surprising but there was food and bars near by.
Response from Katelyn on Apr 12, 2024
Thanks so much for staying with us! We appreciate the feedback and can't wait to welcome you back home again soon!

10/10 Excellent

Tina A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024
Response from Katelyn on Apr 12, 2024
Thanks so much for staying with us! We appreciate the feedback and can't wait to welcome you back home again soon!

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 1 night in Apr 2024
Response from Freddy on Apr 9, 2024
Thank you for your feedback. We hope to provide you with another amazing experience on your next visit with us.

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loads of both chairs and tables and loungers at the pools. Very friendly and relaxed. Lots of longer stay visitors. Only con, not many families with younger children when we were there, so might be too quiet for kids looking for others to play with
Stayed 24 nights in Feb 2024
Response from Katelyn on Apr 7, 2024
Thanks so much for staying with us! We appreciate the feedback and can't wait to welcome you back home again soon!

10/10 Excellent

Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed our stay at the Polynesian Villas. Resort is beautiful and the villa is an excellent size and ideal for what we were looking for. Would definitely stay again
Stayed 7 nights in Mar 2024
Response from Katelyn on Apr 4, 2024
Thanks so much for staying with us! We appreciate the feedback and can't wait to welcome you back home again soon!

10/10 Excellent

Lorita

Stayed 1 night in Mar 2024
Response from Katelyn on Apr 21, 2024
Thanks so much for staying with us! We appreciate the feedback and can't wait to welcome you back home again soon!

10/10 Excellent

Brittany

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best experience staying here for a week , clean staff was exceptional . They always knew when we needed more towels etc and delivered before I asked. Clean & fully stocked kitchen & the laundry in our room saved us! I slept so good the entire time. We will definitely stay here again & recommend to friends!
Stayed 6 nights in Mar 2024
Response from Katelyn on Mar 31, 2024
Thanks so much for staying with us! We appreciate the feedback and can't wait to welcome you back home again soon!

10/10 Excellent

lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like everything about this resort.
Stayed 7 nights in Feb 2024
Response from Katelyn on Mar 31, 2024
Thanks so much for staying with us! We appreciate the feedback and can't wait to welcome you back home again soon!

10/10 Excellent

Lauren

Stayed 2 nights in Mar 2024
Response from Katelyn on Apr 14, 2024
Thanks so much for staying with us! We appreciate the feedback and can't wait to welcome you back home again soon!

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great friendly staff. Our home away from home 😁
Stayed 26 nights in Feb 2024
Response from Katelyn on Mar 25, 2024
Thanks so much for staying with us! We appreciate the feedback and can't wait to welcome you back home again soon!

10/10 Excellent

Stephen

Stayed 1 night in Mar 2024
Response from Katelyn on Apr 14, 2024
Thanks so much for staying with us! We appreciate the feedback and can't wait to welcome you back home again soon!

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great small resort. Perfect for families.
Stayed 7 nights in Mar 2024
Response from Freddy on Mar 24, 2024
Thank you for your feedback. We hope to provide you with another amazing experience on your next visit with us.

6/10 Okay

Steven, Peabody

Travelled with partner
It’s an average Hilton property nothing I would return to. Nothing really wrong with it. Just very average nothing memorable
Stayed 4 nights in Mar 2024
Response from Freddy on Mar 24, 2024
We are sorry to see that we didn’t exceed your expectations, your concerns have been addressed with our team to ensure action is taken immediately to make improvements.

10/10 Excellent

Michaela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Sep 2023
Response from Freddy on Mar 22, 2024
Thank you for your feedback. We hope to provide you with another amazing experience on your next visit with us.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Freddy on Mar 22, 2024
Thank you for your feedback. We hope to provide you with another amazing experience on your next visit with us.

10/10 Excellent

Andre, Covington

Stayed 5 nights in Feb 2024
Response from Freddy on Mar 22, 2024
Thank you for your feedback. We hope to provide you with another amazing experience on your next visit with us.

10/10 Excellent

Mervin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay
Stayed 7 nights in Mar 2024
Response from Maritza on Mar 16, 2024
Thank you for this amazing review! We are overjoyed to know you thoroughly enjoyed your visit and can't wait to welcome you home again in the future.

6/10 Okay

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great but not at all quiet. It’s not sound proof. You can hear traffic, other rooms, and the staff using leaf blowers and lawn mowers etc.
Stayed 2 nights in Mar 2024
Response from Katelyn on Mar 13, 2024
Thanks so much for staying with us! We appreciate the feedback and can't wait to welcome you back home again soon.

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property! Very clean and comfortable.
Stayed 3 nights in Mar 2024
Response from Katelyn on Mar 11, 2024
Thanks so much for staying with us! We appreciate the feedback and can't wait to welcome you back home again soon!

10/10 Excellent

Manoel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Katelyn on Mar 12, 2024
Thank you for taking the time to complete our survey. Your feedback is valuable to us, and we appreciate your ratings.

10/10 Excellent

Nkoyo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints. Excellent property.
Stayed 5 nights in Feb 2024
Response from Maritza on Mar 6, 2024
Thank you for this amazing review! We look forward to welcoming you back for another unforgettable vacation.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Maritza on Mar 6, 2024
Thank you for this amazing review! We look forward to welcoming you back for another unforgettable vacation.

8/10 Good

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very nice friendly resort. Apartment nice and roomy but a bit tired.
Stayed 27 nights in Feb 2024
Response from Katelyn on Mar 4, 2024
Thanks so much for staying with us! We appreciate the feedback and can't wait to welcome you back home again soon!

8/10 Good

Barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very well kept . Annoying sometimes that the leaf blowers are always going in afternoons near the pool . Disappointing that we were on the third floor when we were not advised ahead of time . There is no elevator and I have a sore knee. The units are beautiful and all the amenities are great .
Stayed 4 nights in Feb 2024
Response from Katelyn on Mar 4, 2024
Thanks so much for staying with us! We appreciate the feedback and can't wait to welcome you back home again soon!

10/10 Excellent

Doreen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole resort is like a little paradise with all the beautiful trees shrubs and flowering plants. The grounds are kept immaculate. Our two bedroom unit was beautiful and very clean throughout. A fully stocked kitchen with a full size fridge and stove. A large master ensuite with tub and shower. All the staff we encountered were all very polite, pleasant and helpful. I would definitely recommend The Polynesian Isles Resort for anyone looking for a getaway.
Stayed 6 nights in Feb 2024
Response from Maritza on Mar 4, 2024
Thank you for this amazing review! We are overjoyed to know you thoroughly enjoyed your visit and can't wait to welcome you home again in the future.

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The beds are very comfortable the bathrooms were extremely spacious and clean. And the kitchen was the cleanest I've ever seen in a rentable condo
Stayed 4 nights in Feb 2024
Response from Maritza on Feb 28, 2024
Thank you for the feedback. We are so glad to hear you enjoyed our accommodations and amenities. Hope to welcome you back very soon.