Ratings based on 469 Verified Reviews

They paid and stayed. We double-checked.
2.9 out of 5
78% of guests recommend
3.2 Room cleanliness
3.4 Service & staff
3.1 Room comfort
2.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified traveller from FLORIDA

GOOD FOR KIDS

Posted 9-Sep-2014
Pros: THE POOL
Cons: YES, THE ROOM KEYS. WE HAVE TO WENT TO THE FRONTDESK TWICE TO RE-ACTIVATE IT. A FREE CONTINENTAL BREAKFAST WOULD BE NICE.
Location: I LIKED THE LOCATION BECAUSE THE HOTEL IS NOT CROWDED WITH OTHER HOTELS. ITS QUIET AND RELAXING.
THE WATER PARK WAS ESCELLENT. VERY CLEAN AND WITH LIFEGUARD.
2 out of 5
by A verified traveller from Florida

Needs a lot more work

Posted 8-Sep-2014
There were many issues with the hotel. The WiFi was non-existent unless you were paying at the toll station. The room was dirty and carpet was torn. The tub was stained. The bed was comfortable but I found a broken piece of jewelry in it which was strange. It was missing the desk chair which, since there was no wifi, didn't matter as much because you wouldn't be able to work anyway. I will not be staying here again.
4 out of 5
Recommended
for Everyone
by A verified traveller

Enjoyable!

Posted 5-Sep-2014
Very fun place to take your children, just didn't like the fact that the pool closed at 10pm
Comment from Hotel Management
7-Sep-2014 by Alex, Hotel Management
Greetings from the Flamingo, Thank you for taking the time to write us and sharing your experience. Your feed back is very important to us. Unfortunately due to area regulations and the need to freshen up the park for next day use, we require to close at that time! But believe us, we would like nothing more than non stop fun for everyone! Thank you again!
3 out of 5
Recommended
for Everyone
by A verified traveller from boston

flamingo resort

Posted 2-Sep-2014
Pros: the waterpark and the arcade was fun for the kids. I like how they have activities for everything through out the day.
Cons: improving in cleanness and noise. walls to thin. my $50 off the Disney park was a lie. no information on how to claim or how long I could get it
Location: the hotel wasn't on the main street which we lose our exit to enter. need clear information to entrance. need better ac and tv. the rood was small.
the waterpark was lovely and fun. my daughter had a wonderful time. very kids and pet friendly. it would be nice if we get free breakfast. the front desk didn't have much customer service help
Comment from Hotel Management
7-Sep-2014 by Alex, Hotel Management
Hello Lisa, Firstly permit me to say thank you for taking the time and sharing your experience with us. Our guest feed back is very important to us as it tell us what the needs of our guest are. Thank you again!
5 out of 5
Recommended
for Families
by A verified traveller

Family vacation

Posted 27-Aug-2014
Pros: Prices are good, water park is fun, food is really good.
Cons: there was a slight smell in the room, like cleaning supplies.
This hotel is great if you have kids. Great price for what is included. Took a 5 and 6 year old to spend the weekend for a birthday, rented a cabana for the day, fantastic trip. Love the breakfast buffet too, great prices for great food.
Comment from Hotel Management
6-Sep-2014 by Alex, Hotel Management
Greetings from the Flamingo, It's always great to see families really enjoying themselves and creating new memories. We are happy to hear that you had such a great time! Please visit us again. Best Regards,
1 out of 5
by A verified traveller

Overall horrible experience.

Posted 18-Aug-2014
Horrible not a place to go for a mini vacation. Bad bad bad bad bad bad
3 out of 5
Recommended
for Everyone
by A verified traveller from Zurich, Switzerland

Ok for a night or two.

Posted 18-Aug-2014
Pros: Nice pool area but unfortunately loud music at the pool the whole day.
Location: Some nice golf courses in vicinity
I would not want to book a long vacation at this place but to stay overnight for one or 2 nights is ok.
4 out of 5
Recommended
for Everyone
by A verified traveller from Miami

nice hotel for the family

Posted 12-Aug-2014
Pros: The pool
Cons: the ice-maker (outside in the hallway)
Location: it is a little distant
I enjoy my stay at the hotel, but if you make the reservation through Expedia, you have to pay at the hotel if you want to use the pool. I did not know that when I make the reservation, as consequence I have to pay in the hotel for any member of the family in order to use the pool.
1 out of 5
by A verified traveller from fla

Pics are deceiving ,looks nice but it's a dump

Posted 11-Aug-2014
Water park would be ok if it was included in stay , but to pay extra for it no way, doesn't compare to coco key at all.
1 out of 5
by A verified traveller

Bad customer relations

Posted 11-Aug-2014
First room toilet was clogged could not send someone to fix it. So asked to switch rooms ( which they didn't offer). Put us in a new room and the tub was dirty but it was late so we didn't want to move again. Cleaned the tub ourselves, but it drained very slowly so we were standing in crud. We purchased a plunger at Walgreens to fix it. All worked good after that. They said they could only refund what we had paid there and not what we paid to Expedia which were the resort fees ($12). It was not a $99 a night hotel. 👎