Ratings based on 401 Verified Reviews

They paid and stayed. We double-checked.
2.9 out of 5
76% of guests recommend
3.3 Room cleanliness
3.4 Service & staff
3.1 Room comfort
2.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller from bronx, new york

Pretty good hotel

Posted 31-Jul-2014
My family and I enjoyed our stay here, great hotel staff, a lot of entertainment and very pleasant rooms. The only downfall from my POV were the guests, very loud, very obnoxious, and people's children were all over the place, in the pools without supervision cursing and being very disrespectful. I know this isn't because of the hotel but this was the only issue I had. Other then that, We had a fabulous time!
1 out of 5
by A verified traveller from Miami Fl

Don"t let the pictures fool you.

Posted 26-Jul-2014
Pros: Nothing
Cons: Knock it down and rebuild
Location: Location is terrible. You have to drive ten minutes to get to a good area
This place is a dump. No towels at water park. The rooms smelled like mildew. The towels in the room were smelly and small and old. It is very run down. You get what you pay for. The place is cheap so the people that stay there are not the highest quality. The area around the hotel is run down and full of out of business restaurants and hotels that are boarded up.
1 out of 5
by A verified traveller

It was ok

Posted 23-Jul-2014
If you go in therd make shior that it is clean and you check out time is not what there say
4 out of 5
Recommended
for Everyone
by A verified traveller from Hartford,CT

25 min from Disney

Posted 20-Jul-2014
Pros: Water park
Cons: If housekeeping takes my dirty rags & towels, they should replace them with clean ones. NEEDS IMPROVEMENT
Location: Family dollar, Golden Coral, K-mart, Wal-mart, and Popeyes are down the street.
We basically just slept here each night because we were at the Disney Parks all day. We spent two days at the waterpark, which my little feel in strong like of the chutes and tubes. The hotel serves a hot breakfast; not pastries and juice like some hotels do.
1 out of 5
by A verified traveller from Indian Shores, FL

You have to pay extra for the waterpark.

Posted 20-Jul-2014
My granddaughter and I were excited to spend a few days at "the Waterpark Resort" before she went for two weeks to New York. It looked so nice online. First, they charge extra for the park plus it's in terrible condition. Two young boys told me to stay away from the blue slide, "it's dark and you get stuck in it". The pool is way too small for the size of the hotel. I should have known something was up when there were never any kids in the waterpark. The hotel staff didn't give us any information about the "resort", now I know why, there's nothing to tell you about. Everything cost extra and its not worth it. No one came to our room all morning, at 2:30 in the afternoon the "head of housekeeping" called to ask if I needed their services, I told her just give me new towels. They have you sign a paper saying that's all you wanted. At that point of the day, why bother? Is what I thought. Don't go here. You will end up spending $$$ and you get nothing for your money.
3 out of 5
Recommended
for Everyone
by A verified traveller

In a Pinch

Posted 20-Jul-2014
Me and my family where on a last minute vacation. In a pinch we stayed here it was ok Not much else to choose from in the area. .waterpark is a 7/10
1 out of 5
by A verified traveller from boston ma.

no nice

Posted 18-Jul-2014
Pros: swimming pool is good
Cons: don't like
Location: far way go disney
this hotel need update a lot of things bc everything is old,and no include water park side, but sever is good
4 out of 5
Recommended
for Everyone
by A verified traveller from Massachusetts

Great staff

Posted 17-Jul-2014
Pros: Staff was very friendly and helpful Room was clean
Cons: Pool and water park water cleanliness Elevators
Location: Noisy people in the parking lot late at night and not sure about the area overall
The hotel staff was friendly and helpful. On the property is a business center with computers for guests to use, laundry machines and more! Our room was clean but on the second floor and we had to use stairs to bring the luggage. The pool area and waterpark were disappointing - very cloudy water and some of the slides were down. There were some loud people in the parking area near our room late at night...not sure about the area?!
3 out of 5
Recommended
for Everyone
by A verified traveller from M

A reasonably priced hotel

Posted 16-Jul-2014
There were a few issues but mainly staff weren't very unpleasant. They weren't helpful. Rooms weren't outfitted with soap or towels or shampoo everyday so you had to ask for it.
3 out of 5
by A verified traveller from bronx

Ok hotel.

Posted 14-Jul-2014
First of all when I first arrived the water slides didn't work. The second day the pool was out of service so were the slides. Besides for all of those problems it was ok. Wouldn't stay there again.