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Reviews of La Quinta Inn & Suites by Wyndham Orem University Pwy/Provo

2.5 out of 5
La Quinta Inn & Suites by Wyndham Orem University Pwy/Provo
521 W University Pkwy, Orem, UT

Reviews

7.4

Good

Rating 10 - Excellent. 530 out of 1350 reviews" "
Rating 8 - Good. 308 out of 1350 reviews" "
Rating 6 - Okay. 207 out of 1350 reviews" "
Rating 4 - Poor. 181 out of 1350 reviews" "
Rating 2 - Terrible. 124 out of 1350 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Chandler

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay! Big indoor pool! Will definitely stay again
Stayed 2 nights in May 2024

4/10 Poor

Patricia

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Property conditions & facilities
The front door on the inside came off. And the door lever handles must have been broken because there is a sign telling you to pull up. The toilet seat was not aligned so it would shift off to the side when you sat on it. While taking a shower the sliding doors would start to open on their own, as if they werent level to the ground.
Stayed 1 night in May 2024

8/10 Good

Barbara jo

Travelled with family
Liked: Amenities
It was a great stay nice and clean, pipes make a lot of noise when showering, heard the neighbors as well as mine, toilet seat didn’t fit, slide around on toilet.
Stayed 3 nights in May 2024

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities
I liked the breakfast bar.
Stayed 3 nights in May 2024

6/10 Okay

Eurvenia

Liked: Staff & service
Stayed 4 nights in May 2024

6/10 Okay

Leslie

Travelled with group
We got there later in the evening ready to relax and our toilet didn’t flush. The front desk was happy to change us to a different room and we packed up and moved. We stayed 3 nights and not once was our room cleaned during our stay. Our garbage’s weren’t emptied, beds not made, supplies or towels restocked. I have never stayed in a hotel where this very common practice was not done.
Stayed 3 nights in May 2024

10/10 Excellent

Marbely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing are good
Stayed 1 night in May 2024

10/10 Excellent

Marbely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thanks
Stayed 3 nights in Apr 2024

10/10 Excellent

Dayna

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff were very helpful
Stayed 2 nights in Apr 2024

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
It was good
Stayed 1 night in Apr 2024

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Apr 2024

6/10 Okay

Rigoberto

Travelled with family
Liked: Staff & service
The staff, room and amenities were good. But my issue may be with Expedia. I booked and paid for a lake view room and not a view of the parking lot. The hotel said they only had a reservation for a king room. Not happy with the lack of communication between Expedia and la Quinta
Stayed 3 nights in Apr 2024

4/10 Poor

Mikaela

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The hotel was fine (spelled like marijuana in my bathroom) but I paid for a suite and Expedia let me book one when there was not one available so I got a significantly worse room and they only gave me $30 back total for 3 rooms. The pool and breakfast were great and the staff did what they could to try to fix the situation.
Stayed 3 nights in Apr 2024

6/10 Okay

Shea

Liked: Staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

David

Friendly front desk. Hotel is a very short distance off the freeway. Room is clean and well kept. Breakfast was excellent. A great hotel
Stayed 1 night in Apr 2024

4/10 Poor

George Dwight Ivy or Desiree

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The door kept getting stuck on Thursday, when i made the front desk aware, they said maintenence would arrive between 830 and 9am Friday. When I told them we kept getting locked out, they said they have extra blankets and pillows and we can sleep in the lobby. By 10am Friday we had to leave to our appointment and maintenence still hadn't arrived. They eventually showed up later Friday while we were out. The elevator also hasn't been working since we arrived and my mom is handicap and has been having to take the stairs.
Stayed 2 nights in Apr 2024

10/10 Excellent

Tiffani

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, room was clean and quiet until the small child had a tantrum next door. All in all this prooerty was great.
Stayed 1 night in Apr 2024

8/10 Good

Angel, South Ogden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place. I’ve been there many times.
Stayed 1 night in Apr 2024

8/10 Good

Priscilla

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

2/10 Terrible

Toni

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt it was very clean and had a good breakfast in the morning. I didn't like that I could hear everything in the hallways. I felt I could hear every conversation as though they were in my room. Perhaps less of a gap under the door would resolve this.
Stayed 1 night in Apr 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Jake

Liked: Staff & service
Disliked: Cleanliness
Room had a wet moldy smell. Carpet was wet between the bathroom wall and bed after showering! Front desk moved us to another room which was helpful. The new room had food left in the fridge and pillow cases were inside out. Which makes you wonder how attentive the cleaners are.
Stayed 1 night in Apr 2024

10/10 Excellent

Cari

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great.
Stayed 1 night in Apr 2024

10/10 Excellent

Jilyn

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean rooms, great breakfast selection. Dog areas, a lot of parking. Pool, Hot Tub clean.
Stayed 1 night in Mar 2024

10/10 Excellent

Jilyn

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dog areas, friendly staff, large breakfast selection, a lot of parking, quiet, clean, large rooms. Pool, hot tub large clean.
Stayed 1 night in Mar 2024

10/10 Excellent

Jilyn

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, large rooms, large breakfast selection. Rooms clean. Nice pool, hot tub, Dog areas.
Stayed 1 night in Mar 2024

10/10 Excellent

Jilyn

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, staff friendly, dog areas, clean pool, quiet. Large breakfast choices.
Stayed 1 night in Mar 2024

10/10 Excellent

NAncy

Everything was as it should be.
Stayed 1 night in Apr 2024

10/10 Excellent

Mike

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and Quiet,staff very nice.
Stayed 1 night in Apr 2024

2/10 Terrible

Veronica

Disliked: Cleanliness, staff & service, property conditions & facilities
I also left my phone charger there. I called and let them know exactly where I left it. The receptionist denied I left it behind. And they told me there was nothing they could do about it.
Stayed 1 night in Mar 2024

10/10 Excellent

KYLAEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Apr 2024

8/10 Good

Lula J

Travelled with family
Liked: Cleanliness, property conditions & facilities
At check in my credit card was used to pay for two rooms plus deposit. I did not receive a receipt for either of those transactions. At check out I asked for receipt and did get one through Expedia for payment of the two rooms. No receipt of deposit being returned. I inquired of reversal and was told it was taken care of. I HAVE NOT RECEIVED DEPOSIT BACK. Please refund deposit.
Stayed 2 nights in Mar 2024

10/10 Excellent

Luz

Travelled with family
Nice and clean
Stayed 4 nights in Apr 2024

6/10 Okay

Sophi

Disliked: Cleanliness
Stayed 2 nights in Apr 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay and excellent front desk help. Very helpful kind and professional. Room was clean and inside pool was perfect. Enjoyed a nice free breakfast. Great place to stay with a family. Thank you!
Stayed 4 nights in Feb 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was quiet very clean amazing breakfast freindly staff
Stayed 3 nights in Apr 2024

10/10 Excellent

Jill

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints. Friendly staff clean rooms and good breakfast.
Stayed 3 nights in Apr 2024

10/10 Excellent

June

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Katerina

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful.
Stayed 1 night in Apr 2024

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was easy to get to and a good price. It was a little tricky getting to some of the places nearby.
Stayed 3 nights in Mar 2024

10/10 Excellent

Gregory

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Good staff, condition and dog friendly1
Stayed 1 night in Apr 2024

10/10 Excellent

Trung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ll return this hotel. Perfect!
Stayed 1 night in Apr 2024

10/10 Excellent

ucrgrad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and quiet room. Great staff. Good breakfast.
Stayed 1 night in Mar 2024

10/10 Excellent

Jilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms very clean, staff friendly.
Stayed 1 night in Mar 2024

10/10 Excellent

Jessica

Stayed 1 night in Apr 2024

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent front end staff. Great room with view of the lake
Stayed 1 night in Apr 2024

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Lindsay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was quit an the rooms were clean
Stayed 1 night in Mar 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendy
Stayed 1 night in Mar 2024