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Reviews of Swantown Inn & Spa

3.5 out of 5
Swantown Inn & Spa
1431 11th Avenue SE, Olympia, WA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 66 out of 98 reviews" "
Rating 8 - Good. 22 out of 98 reviews" "
Rating 6 - Okay. 7 out of 98 reviews" "
Rating 4 - Poor. 2 out of 98 reviews" "
Rating 2 - Terrible. 1 out of 98 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Erika, Azusa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean, quiet!. Thanks Casey, for letting us use your charging station. Casey is a great host.
Stayed 1 night in May 2024

10/10 Excellent

Lori, Portland

Stayed 1 night in Jan 2024
Response from The Innkeeper on Feb 7, 2024
Thank you!

10/10 Excellent

Juliette S.

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casey, the proprietor, was very friendly and accommodating and the room was comfortable and quiet. It was a great change from the hotel experience.
Stayed 1 night in Jan 2024
Response from The innkeeper on Jan 28, 2024
Thank you so much! We try for all of that!

10/10 Excellent

Darin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay near downtown Olympia!
Owners were great hosts. Cool old manor and close to everything you want to do in Olympia. Excellent breakfast.
Stayed 1 night in Dec 2023
Response from The Innkeeper on Feb 7, 2024
Thank you! We are glad you enjoyed your stay.

10/10 Excellent

Katelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best bed and breakfast in Olympia!
We came here for our wedding night and had an exceptional time. The owners Nathan and Casey went above and beyond to make our stay perfect. The hotel is a a late 19th Century masterpiece. Blending Victorian and craftsman style architecture perfectly. Absolutely will be staying here again in the future. Highly recommend booking through their website though instead of here because they have better rates direct!
Stayed 1 night in Dec 2023
Response from The Innkeeper on Dec 18, 2023
We are so happy you feel this way! Congratulations again on your marriage!

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Like staying with family, but better
Exceptional doesn’t even scratch the surface on how perfect of an experience this stay was. The property, building and rooms were breathtakingly gorgeous and charming. The inn-taker and family were so welcoming and friendly. The breakfast was delicious and they were able to accommodate our food allergies. Our room was GORGEOUS. This Inn is truly a gem. I highly recommend staying. We will definitely be back ❤️
Stayed 1 night in Dec 2023
Response from The Innkeeper on Dec 18, 2023
Thank you so much! We appreciate you choosing us.

10/10 Excellent

Anna

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Beautiful building, quiet at night, and delicious breakfast.
Stayed 1 night in Nov 2023

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
It felt like a home away from home.
Stayed 2 nights in Oct 2023
Response from The Innkeeper on Oct 29, 2023
Thank you Joel! It is always nice to hear that sentiment. We are glad you were comfortable. Safe travels!

10/10 Excellent

Garey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Historical great owners
Stayed 1 night in Oct 2023
Response from The Innkeeper on Nov 30, 2023
Thank you! We apprecaite your business!

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Great place. Very nice hosts!
Stayed 1 night in Sep 2023
Response from The Innkeeper on Sep 21, 2023
We appreciate the review Carol! We are glad you liked our Inn. We don't pretend to be perfect but we do love hosting guests and making sure you have a great experience while here. We hope you visit again!

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wanted to take a moment to thank the proprietors of Swantown Inn (and let Expedia know how charming this place is!) I had a warm and social experience that felt like a breath of fresh air post-pandemic. My room was spacious and beautiful (it's a rambling old building, lots of history - a little worn down but in a charming way) but the standout experience was coming down for breakfast and meeting the owners and other guests. The food was delicious but the conversation was revelatory - most places to stay don't offer the same connection and communal experience. The proprietors had great recommendations for dinner and things to do in Olympia and Oregon, and I was able to easily walk from the location to the historic district, which has great record stores, book stores, and history if you're an indie rock nerd like me. If you're trying to get to the capitol building, the walk may be a little longer. Staying here and exploring Olympia was a highlight of my trip - thank you!
Stayed 1 night in Aug 2023
Response from The Innkeeper on Oct 27, 2023
Thank you Nicole! we are glad you found us to be more than "just a place to stay". we enjoy serving breakfast and making sure our guests have a great time while they are staying in our area. we hope you visit again!

10/10 Excellent

Hillary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from The innkeeper on Sep 9, 2023
Thank you!

8/10 Good

Ben, Eden Prairie

Liked: Amenities
Nice Air BnB close to Olympia Marina
Stayed 1 night in Aug 2023
Response from The innkeeper on Sep 9, 2023
Thanks Ben!

6/10 Okay

Casey

Travelled with partner
Liked: Staff & service
Felt limited by the checkin time window and the dining window. Seemed to be on the owners timeline and not necessarily in support of the best guest experience.
Stayed 1 night in May 2023
Response from The innkeeper on Jun 2, 2023
We are sorry you misunderstood our request for a check in time. We are flexible to a point but need to at least have an idea to make sure there is someone here to great you. Unfortunately Expedia does not ask you this or at least pass it on to us. We hope the rest of your trip goes well.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trad B&B in a historic home.
The inn is conveniently located on a quiet side street just minutes from the downtown area. The hosts were super—friendly and welcoming. Gave recommendations for where to have dinner, and local sights.
Stayed 1 night in Feb 2023
Response from The Innkeeper on Feb 25, 2023
Thank you for staying with us! We appreciate your business and hope to see you again.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
The inn is beautiful. It is Victorian but with WiFi and king size beds. Nathan and Casey are incredible hosts. They are helpful and pleasant and their breakfasts are awesome.
Stayed 2 nights in Oct 2022

8/10 Good

JoAnne

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The host was friendly and accommodating.
Stayed 1 night in Jul 2022
Response from The Innkeeper on Aug 9, 2022
Thank you for the review and we hope to see you again in the future!

10/10 Excellent

Mavourneen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful bed and breakfast
Stayed 1 night in Dec 2021
Response from The Innkeeper on Feb 15, 2022
Thank you!

10/10 Excellent

Jennifer

Stayed 1 night in Oct 2021
Response from The Innkeepers on Oct 26, 2021
Thank you! We appreciate your business.

10/10 Excellent

Linda, Los Angeles

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic house, delicious breakfasts included
Stayed 2 nights in Oct 2021
Response from The Innkeepers on Oct 19, 2021
Thank you Linda! We are happy you enjoyed the Inn.

10/10 Excellent

Chantal, Salinas

Travelled with partner
Liked: Staff & service, property conditions & facilities
Beautiful older home, very well furnished and decorated. The host is very friendly and fun to talk to. Great homemade breakfast!
Stayed 1 night in Oct 2021
Response from The Innkeeper on Oct 8, 2021
Thank you so much Chantal! It was a pleasure hosting you both and getting a little insight in to your RV travels. We really appreciate your business. Safe travels!

10/10 Excellent

sherwin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Proprietor Nathan was very accommodating and the stay was very pleasant.
Stayed 3 nights in Sep 2021
Response from The Innkeepers on Oct 5, 2021
Thank you Sherwin. It was a pleasure hosting you both.

10/10 Excellent

Shane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The historic building was well-kept and the eclectic decor was a gracious nod to the past.
Stayed 1 night in Jul 2021
Response from The Innkeepers on Sep 21, 2021
Glad you think so! Historical homes always have challenges.

8/10 Good

STUART

Liked: Cleanliness, staff & service
Great breakfast - very old Victorian home - on site ownerS ver helpful.
Stayed 1 night in Aug 2021
Response from The Innkeepers on Sep 21, 2021
Old by west coast standards, 1887 to be exact, but with modern amenities. Happy to hear you found us helpful!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a beautiful 19th Century house that has been renovated and turned into a B&B. The hosts, Nathan and Cassie, are extremely friendly and knowledgeable about the area. Breakfast, included in the price, consists of 3 courses: home-made scones (light and soft, not like the usual bakery ones), a homemade sorbet, and a warm component such as a breakfast souffle. You'd easily pay at least $20 for this at a local eatery. All in all, a great experience.
Stayed 8 nights in Jul 2021
Response from The Innkeeper on Jul 21, 2021
Well thank you so much for the nice review! we think we provide very good value when taking in to account our included breakfast.

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A True Bed and Breakfast
This was the true meaning of a bed and breakfast. From the time we walked in the door, Nathan the host was as friendly as could be. Our room was comfortable and clean. I would like to be able to open the window instead of using the A/C, but other than that, no complaints. Breakfast was delicious. Would definitely come back if i were in the area.
Stayed 2 nights in Jun 2021
Response from The Innkeeper on Jun 24, 2021
Thanks Barbara! You must have misunderstood me. You could have totally opened the windows. We just ask you to turn off the AC if you do.

10/10 Excellent

Celina, Redlands, California

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent. Clean. Spacious. Comfortable. Friendly and the food was outrageously good. Thank you Nathan and Casey for hosting us.
Stayed 1 night in Nov 2020
Response from The Innkeeper on Dec 1, 2020
Wow you guys are too kind! It was a pleasure hosting you.

10/10 Excellent

Noelani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great time. Nathan was a wonderful host. Breakfast was amazing and the room was very comfortable.
Stayed 1 night in Oct 2020
Response from The Innkeeper on Nov 2, 2020
Thank you so much! Was great to host you both again.

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful
Beautiful place! My Boyfriend proposed to me here! Definitely will come back. 10/10 would stay again!
Stayed 1 night in Jun 2020
Response from The Innkeeper on Jun 9, 2020
It was so nice to be part of your engagement story. We would love to be part of the wedding story too! Congratulations!

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful stay
This was our first B&B and it was amazing, the breakfast was a 5 star meal. Bedroom was comfortable the restroom is beautiful. However, the only thing that was a bit uncomfortable was having to leave our bedroom to use the restroom, even though it’s our private restroom it still threw us off. Other than that it was perfect
Stayed 1 night in Mar 2020
Response from The Innkeeper on Mar 10, 2020
Glad you liked us! That is our only room that has a private bath across the hall. One day with more renovations of this historic home we intend to move it and make it attached. Note to future guests every other room has an attached bathroom.

10/10 Excellent

Verified traveller

Liked: Staff & service
Stayed 3 nights in Feb 2020
Response from The Innkeeper on Feb 9, 2020
Thank you!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique rooms and overall location. Very quiet and clean
Stayed 2 nights in Jan 2020
Response from The Innkeeper on Jan 24, 2020
Why thank you! As a historic mansion we do have some fairly unique rooms, very different from cookie cutter hotel rooms. Our neighborhood is fairly quiet too!

10/10 Excellent

Debbie, Clatskanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hosts are friendly, helpful and breakfast was delicious!
Stayed 1 night in Dec 2019
Response from The Innkeeper on Dec 16, 2019
We are happy you think so! Hope to see you again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from The Innkeeper on Dec 10, 2019
Thank you!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is such a gorgeous old historic home. The outside looks great, but the inside is amazing. I felt like I was transported back in time. I could have spent half a day just looking at all the unique architecture, furnishings and trinkets. Nathan and Casey were great. The house was very quiet and breakfast was first class. I'll definitely keep them on my list for future trips to Olympia.
Stayed 1 night in Nov 2019
Response from The Innkeeper on Nov 19, 2019
Thank you so much! We would love to have you back, whoever you are!

10/10 Excellent

Joe, Portland, OR

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly owners. Laid back. Quiet, private. They went out of way for us- even setting out coffee early for us and our early departure.
Stayed 1 night in Nov 2019
Response from The Innkeeper on Nov 10, 2019
You guys were easy! Glad you had such a great stay. It wouldn't be the northwest if we couldn't accommodate early coffee needs!

8/10 Good

AGR, Va

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Updated Victorian style B&B located in quiet residential area within easy driving distance to central business district and nearby state capitol campus....a must see! Downtown Olympia offers a range of typical small city services and attractions including a terrific farmers market on the waters of Puget Sound.
Stayed 1 night in Sep 2019
Response from The Innkeeper on Sep 17, 2019
We are glad you got to see the Capital and Farmers Market. Both are around a 20 to 30 minute walk from the Inn.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2019
Response from The Innkeeper on Sep 10, 2019
Thank you! We appreciate that you liked out Inn!

10/10 Excellent

Paul F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Olympia 2019
The host, Nathan, was terrific and the location was ideal.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms and property. Excellent breakfast!!! Hosts are super friendly and fun to socialize with. Hosts also gave us excellent recommendations for nearby restaurants I would stay there again and recommend to friends and family!
Stayed 1 night in Jul 2019
Response from The Innkeeper on Jul 25, 2019
Thank you. We really want our guests to have a great experience not just at the Inn but also Olympia and beyond!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Beautiful property. Peaceful. Really enjoyed the massage at the spa.
Stayed 1 night in Jul 2019
Response from The Innkeeper on Jul 24, 2019
Thank you! Glad you enjoyed your stay!

6/10 Okay

Recent

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Property needed a cleaning just had alot of dust and seemed that no one was on the cleanliness of the property, both inside and on the grounds outside.
Stayed 2 nights in Jul 2019
Response from The Innkeeper on Jul 16, 2019
Thanks for the feedback. We would love to know which room you were in. We do not pretend to be perfect so if we missed something you should have told us when you were here. Like anyone we check in, we tell you to ask us if you need anything. As for the grounds, we get compliments on them daily at this time of year. Yes we have a gravel parking lot, that can be dusty. Yes we are cleaning up the trees we had taken down (actually polishing that off today). We sorry you were disappointed.

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beatific place in central Olympia. Close to I-5. Quiet. Beautiful garden. Great food.
Stayed 1 night in Jul 2019
Response from The Innkeeper on Jul 15, 2019
Thank you so much! The garden is getting a good soaking of rain today so it will probably have another growth spurt!

2/10 Terrible

Verified traveller

Stayed 1 night in Jun 2019
Response from The Innkeeper on Jul 2, 2019
You showed up 15 minutes before checkout, demanding a room, only to find that all the rooms are still being flipped. we had already accommodated your date change with no charges or fees. Then your wife took the keys and you refused to return them. Yes you would have been better served staying at a generic hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This historic home is comfortable and in a peaceful location.
Stayed 1 night in Jun 2019
Response from The Innkeeper on Jul 2, 2019
Thank you! We are in the neighborhood that is right next to downtown. Giving more of a suburban feel but just a short walk to a great downtown and waterfront.

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing B & B experience. Walk to downtown.
Amazing location and charming turn of the century home. Luxurious, welcoming (yummy hot cookies), sumptuous breakfast (fruit sorbet, apple puff pancake, egg delicacies. Super nice family run inn. Great place for a destination wedding or family reunion. We’ll be back!!
Stayed 2 nights in Jun 2019
Response from The Innkeeper on Jun 26, 2019
Thank you so much for the great review. We are just a short 15 minute walk downtown. We do a more memorable breakfast and love hosting weddings and events. Glad you think we are nice family to boot!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great B&B! We loved the relaxing atmosphere and hosts.
Stayed 1 night in Jun 2019
Response from The Innkeeper on Jun 26, 2019
Glad you were relaxed!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hosts were great--very hospitable and helpful . Food was excellent. Very comfy and charming home, and great location for us.
Stayed 1 night in May 2019
Response from The Innkeeper on May 29, 2019
Thank you for the kind words!

10/10 Excellent

R., Orting, WA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Found the history of the location impressive and the overall charm breath taking. Along with the staff, the food was amazing!!!!!! I would definitely stay there again. Its like stepping back in time when things were simplier.
Stayed 1 night in May 2019
Response from The Innkeeper on May 29, 2019
Thank you! I think the one big thing is the lack of televisions in the bedrooms. Yes we have great wifi, but not having a huge screen suck you in can allow you to relax. (there is a big tv in the guest lounge, and the Puget Suite has a private lounge with tv, for those who really need it).

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nathan was a great host! We felt welcomed and were given a thorough explanation of all aspects of our room. Delicious breakfast!
Stayed 1 night in May 2019
Response from The Innkeeper on May 8, 2019
We are happy we could make you feel welcomed! We appreciate your business.