Lobby

Reviews of Super 8 by Wyndham Oklahoma Airport Fairgrounds West

2 out of 5
Super 8 by Wyndham Oklahoma Airport Fairgrounds West
311 S Meridian Ave, Oklahoma City, OK

Reviews

6.8
Rating 10 - Excellent. 227 out of 850 reviews" "
Rating 8 - Good. 231 out of 850 reviews" "
Rating 6 - Okay. 160 out of 850 reviews" "
Rating 4 - Poor. 114 out of 850 reviews" "
Rating 2 - Terrible. 118 out of 850 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Tia, Oklahoma

Disliked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a decent place for the price.
Stayed 1 night in Apr 2024
Response from Tammie on Apr 29, 2024
Thank you William for taking the time to give us some feedback of your recent stay with us. We appreciate it and look forward to having you stay again if ever in the area.

2/10 Terrible

Taylor

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
STAFF WAS BEYOND RUDE AND THEY FIND EVERY EXCUSE NOT TO GIVE TOU YOUR DEPOSIT BACK THEY KEEP IT FOR THEIR OWN POCKETS AND IG IS NOTHING BUT DRUG HEAVEN OVER THERE ALL BUMS AND TWEAKERS
Stayed 1 night in Apr 2024
Response from Tammie on Apr 24, 2024
We're sorry to hear you were unhappy and that you forfeited your deposit for smoking in a non smoking room. You sign when you check in and were aware of the policy. As for the area we do the best that we can keeping our property clear of all that.

6/10 Okay

Harry

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Tammie on Apr 9, 2024
Thank you Harry for staying with us! We appreciate your feedback. If ever in the area again come back.

10/10 Excellent

Prince

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms and service but junkies in the stress
Stayed 1 night in Mar 2024
Response from Tammie on Mar 26, 2024
Thank you for taking the time to give us some feedback of your recent stay with us. We appreciate it very much. We want to apologize about the junkies in the area. We do the best that we can to keep our property clear of all that.

6/10 Okay

Paige

Travelled with family
Disliked: Cleanliness, staff & service, amenities
This place really sucks, no toilet papers, and the clerks were asleep . Very unprofr! I will never stay again. The I would this place as very lazy and so dirty naste. Mwœy daughter got
Stayed 2 nights in Mar 2024
Response from Tammie on Mar 26, 2024
We're sorry to hear you were unhappy. We will look into this and get it addressed. Again we want to apologize for any inconvenience these issues may have caused you.

2/10 Terrible

Lisa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I left the hotel 4 hours after checking in to stay at a different hotel. A guest in another room was playing loud music with the bass turned up. I called the front desk twice. The guest turned down the music only to turn it back up. They were loud and I was afraid of retaliation so I quickly left.
Stayed 1 night in Mar 2024
Response from Tammie on Mar 12, 2024
We're sorry to hear you had a bad experience and felt like you had to leave. We want to apologize for the inconvenience it caused you.

2/10 Terrible

Dainiecha

Stayed 2 nights in Mar 2024
Response from Tammie on Apr 2, 2024
Thank you Dainiecha for staying with us. We're sorry to see you were unhappy. We do the best we can here to make sure our guest are happy and we want to apologize that we didn't meet your needs.

2/10 Terrible

Emma

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Tammie on Mar 9, 2024
Thank you for staying with us. We appreciate your feedback. We're sorry to see you were unhappy with your stay and we want to apologize for any inconveniences you may've had.

2/10 Terrible

Jamie

Stayed 1 night in Feb 2024
Response from Tammie on Apr 2, 2024
Thank you Jamie for taking the time to rate your recent stay with us. We're sorry to see you were not happy with your stay. We hope whatever issues you had that it was brought to our attention. Thank you for staying with us.

6/10 Okay

Oswald

Liked: Staff & service
T
Stayed 1 night in Mar 2024
Response from Tammie on Mar 9, 2024
Thank you for staying with us and taking the time to give us some feedback. We appreciate your business.

2/10 Terrible

Ebony

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Felt very unsafe
Response from Tammie on Mar 9, 2024
We're sorry to hear you were unhappy and felt unsafe. We do the best we can to make sure our guest are happy and feel safe. We want to apologize that we couldn't do that for you.

8/10 Good

Alethea

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the hospital
Stayed 3 nights in Feb 2024
Response from Tammie on Mar 9, 2024
Thank you for choosing to stay with us! we appreciate your business and happy to hear you were close to where you needed to go. Thank you

2/10 Terrible

Brandi, Oklahoma city

Stayed 1 night in Feb 2024
Response from Tammie on Mar 21, 2024
We're sorry to see you were unhappy with your stay. We work hard here to make sure our guest are happy if given the opportunity to do so. We want to apologize for any inconveninces you may have had.

2/10 Terrible

Sam

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Tammie on Feb 21, 2024
We're sorry to see you were unhappy with your recent stay with us. We will look into this and get whatever issues you experienced addressed. Again we want to apologize for any inconveniences it may have caused you.

4/10 Poor

Rashod

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Feb 2024
Response from Tammie on Feb 21, 2024
We're sorry to see you were unhappy with your recent stay with us. We will look into this and get whatever issues you experienced resolved. Again we want to apologize for any inconvenience it may have caused you.

6/10 Okay

Kenneth

Liked: Staff & service
Stayed 3 nights in Jan 2024
Response from Tammie on Feb 13, 2024
Thank you for staying with us. We appreciate your feedback. If ever in the area come back.

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price was right! The staff were all very nice and helpful! The room was clean and considering the price was very nice. Some want shiny new furnishings and this wasn’t but the price reflected that. The bed was comfortable and everything worked in the room. I will stay there again when u come back to Oklahoma Cirt and a big thank you to all the staff!!!
Response from Tammie on Jan 23, 2024
Thank you Michelle we appreciate your feedback. We're happy you enjoyed your stay. Come back and see us!

2/10 Terrible

Danielle

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was rude and the place is unsafe
Stayed 1 night in Jan 2024
Response from Tammie on Jan 11, 2024
We're sorry to hear you were unhappy. We will look into why our staff was rude to you and get that addressed. We do the best that we can to make sure our guest are safe. We want to apologize for any inconvenience it may have caused you.

4/10 Poor

Rod

Travelled with family
Disliked: Property conditions & facilities
Very bad neighborhood
Stayed 1 night in Jan 2024
Response from Tammie on Jan 11, 2024
We're sorry to here that you were unhappy. We do the best that we can to make sure our guest are happy and feel safe. Again we want to apologize for any inconvenience it may have caused you.

6/10 Okay

Sophie

Travelled with family and small children
The staff here are absolutely at but the cleanliness of the room wasn’t very good. In the room I had was electrical sockets hanging off the wall rust on the rails and hangers for clothes. Our sheets wasn’t changed the whole week we was here.
Stayed 7 nights in Dec 2023
Response from Tammie on Jan 9, 2024
Thank you Sophie for taking the time to give us feedback of your recent stay with us. We're sorry to hear you were unhappy with your stay and had some issues in your room and with housekeeping. We will get with maintenance and housekeeping about this to get it fixed. We want to apologize for any inconveniences it may have caused you.

8/10 Good

Simona

Liked: Staff & service
Great
The breakfast is great and staff went above and beyond to accommodate me
Stayed 1 night in Jan 2024
Response from Tammie on Jan 3, 2024
Thank you Simona for staying with us and taking the time to leave us a review. We appreciate your business and feedback.

6/10 Okay

Cassandra

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Tammie on Jan 3, 2024
Thank you Cassandra for choosing to stay with us. We appreciate your business and for taking the time to rate your recent stay.

8/10 Good

Ron

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2023
Response from Tammie on Nov 18, 2023
Thank you Ron for choosing to stay with us and for taking the time to rate your recent stay with us. We appreciate your feedback. We hope you enjoyed your stay!

6/10 Okay

Alexis

Disliked: Cleanliness
Stayed 1 night in Nov 2023
Response from Tammie on Nov 18, 2023
Thank you Alexis for taking the time to rate your recent stay with us. We appreciate your feedback and hope you had a good stay. Again thank you.

2/10 Terrible

samantha

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property was dirty and smelled so badly that we left all of our belongs in the car.
Response from Tammie on Nov 14, 2023
We're sorry to hear you were unhappy with your stay. We hope you advised the desk clerk about this so we could get it resolved. Not sure what room you were in but I'll look into it. Again we want to apologize for any inconvenience it may have caused you.

6/10 Okay

Bobby

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Tammie on Nov 14, 2023
Thank you Bobby for staying with us. We hope you enjoyed your day.

8/10 Good

Billy

Business traveller, Travelled with partner
Liked: Amenities
Older gentleman working front desk, wish there were more outgoing people like him, thank you
Stayed 7 nights in Oct 2023
Response from Tammie on Nov 11, 2023
Thank you for taking the time to give us a review. We appreciate you staying with us. We will share your nice comment with him. If ever in the area again come back.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Tammie on Oct 21, 2023
Thank you for taking the time to rate your recent stay with us. We appreciate your feedback. We hope you had a good stay and whatever issues you had if any that it was brought to our attention.

8/10 Good

amedea

Stayed 1 night in Oct 2023
Response from Tammie on Oct 18, 2023
Thank you Amedea we appreciate you choosing to stay with us. We hope you enjoyed your stay with us. If ever in the area again come back and stay again!

10/10 Excellent

Joshua

Stayed 1 night in Sep 2023
Response from Tammie on Nov 1, 2023
Thank you Joshua for taking the time to rate your recent stay with us. We appreciate your feedback. If ever in the area again come back! Again thank you.

6/10 Okay

Sara

Stayed 2 nights in Oct 2023
Response from Tammie on Nov 1, 2023
Thank you Sara for choosing to stay with us! We appreciate your business and hope you enjoyed your stay here. If ever in the area again come back. Again thank you.

4/10 Poor

Charlotte

Stayed 3 nights in Sep 2023
Response from Tammie on Oct 18, 2023
Thank you for staying with us. We appreciate your business and hope you had a good stay.

2/10 Terrible

Tonja

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Would be better to sleep in a dumpster
The girl that checked us in had a great personality and really tried her hardest but the property is so bad there isn’t much she can do. We had to change rooms because our sheets were filthy in the first room … damp and black stuff all over them. The door lock was broken the chair was broken holes in the wall. Smelled horrible. Very bad neighborhood. Beds were so uncomfortable. Just over all terrible experiences.
Stayed 1 night in Aug 2023
Response from Tammie on Sep 3, 2023
Hi Tonya we're sorry to hear you had a bad experience. We're looking into this and getting these issues fixed so that it doesn't happen again. Again we want to apologize for the inconvenience it may have caused you.

8/10 Good

Debbie

Liked: Room comfort
Seemed clean, just old and rundown.
Stayed 1 night in Aug 2023
Response from Tammie on Aug 28, 2023
Thank you Debbie for staying with us. We appreciate your feedback.

4/10 Poor

Rita

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Cash Demanded on Check In for Damages $50
I realized that this hotel was in the seedy area of Meridian Avenue and Reno Ave. in OKC, but I did NOT know there would be a Denney's next door, and a dozen homeless drug addicts were hanging outside the hotel and on the grounds. BUT I did not realize that they would demand $50 in cash, as a deposit for possible room damages! NO credit cards. I had my dog and I was only visiting my sister for two days, SO I paid the cash and checked in. There was a big stuffed chair in the room, that had been cut and the stuffing was hanging out, so I just covered it with my canvas bag for a few days. Upon checking out, the manager informed me that I had damaged a chair in the room and they were KEEPING MY 50 BUCKS CASH. :( I was SO upset, waiting in this motel lobby, while the maid checks with the other maids. I was SO upset, I starting crying. I was a teacher for twenty years, so nobody ever thought I would tear up anything. They made me wait 15 minutes, while some addict young man wandered through the lobby and walked onto the motel property. She catched after him, saying, she just had this man arrested two days ago for trespassing. :( Finally, the maid returned, saying the OTHER maid remembered the damage and DID report it to the manager. A little debate insued, but I did get my cash and I was finally able to leave. YES, the room as really nice and the location is great for visiting the City, BUT, when management won't trust ANY of their guests, because of the rampant drug population?
Stayed 2 nights in Aug 2023
Response from Tammie on Aug 30, 2023
We're sorry you had a bad experience with your deposit return and the area being bad. We're happy to hear that you got your deposit returned and the issue was resolved. We want to apologize for the inconveniences it caused you.

10/10 Excellent

Nathan

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are pet friendly and didnt cost to let em stay no deposit no extra charge
Stayed 1 night in Aug 2023
Response from Tammie on Aug 15, 2023
Thank you Nathan for staying with us. We appreciate your business.

10/10 Excellent

Casimer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Tammie on Aug 15, 2023
Thank you Casimer for choosing to stay with us and for taking the time to rate your recent stay with us! We appreciate your feedback. If ever in the area again come back.

2/10 Terrible

NIKI

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
would not recommend
The building and room where nothing like pictured on the site. The room smelled of stale smoke & marijuana. The area also felt unsafe with people approaching wanting items and knocking on windows to get your attention. This is the first time we have ever left a hotel without staying out of safety concerns & unclean conditions. Staff member tried to use another guests paperwork to check us out for our deposit.
Stayed 1 night in Jul 2023
Response from Tammie on Jul 23, 2023
We're sorry to hear you were unhappy and didn't stay. We do our best to make sure our guest are safe and feel safe. We will look into the room that was given to you and get it fixed.

4/10 Poor

Kristy

Stayed 1 night in Jul 2023
Response from Tammie on Jul 23, 2023
Thank you Kristy for taking the time to rate your recent stay with us. We appreciate it and it helps us to make the improvements where needed. Again thank you.

10/10 Excellent

Casimer

Stayed 1 night in Jul 2023
Response from Tammie on Jul 23, 2023
Thank you for choosing to stay with us and taking the time to rate your recent stay! We appreciate your feedback. if ever in the area again come back.

10/10 Excellent

Lilly

Stayed 1 night in Jul 2023
Response from Tammie on Aug 15, 2023
Thank you Lilly for staying with us and taking the time to rate your recent stay. We appreciate it very much and look forward to having you stay again if ever in the area.

2/10 Terrible

Jacobi

Disliked: Cleanliness, property conditions & facilities
My hotel room was atrocious. I didn't even stay the night in my room that I paid for. Completely unacceptable.
Stayed 1 night in Jul 2023
Response from Tammie on Jul 16, 2023
We're sorry to hear you were unhappy and didn't stay. We will look into this and see why you didn't stay. Thank you for giving us feedback. We want to apologize for whatever it was that made you not want to stay.

10/10 Excellent

Raul

Stayed 1 night in Jul 2023
Response from Tammie on Jul 16, 2023
Thank you Raul for taking the time to rate your recent stay with us! We appreciate your feedback and look forward to having you stay again if ever in the area!

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Tammie on Jul 16, 2023
Thank you Rebecca for taking the time to rate your recent stay with us! We appreciate your feedback.

10/10 Excellent

REKEISHA

Stayed 1 night in Jun 2023
Response from Tammie on Jul 2, 2023
Hi Rekeisha thank you for choosing to stay with us. We're happy to see that you had a good stay and look forward to seeing you again. Thank you.

4/10 Poor

Mayra

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The room smells bad
Stayed 1 night in Jun 2023
Response from Tammie on Jul 2, 2023
We're sorry to hear that you experienced an issue with your room. We will look into this and get it fixed. Again we want to apologize.

2/10 Terrible

Daniel

Stayed 1 night in Jun 2023
Response from Tammie on Jul 16, 2023
We're sorry Daniel to see that you didn't have a good stay. We hope whatever issue you had that it was brought to our attention. Again we want to apologize for any inconveniences it may have caused you.

8/10 Good

Charles

Stayed 3 nights in Jun 2023
Response from Tammie on Jun 10, 2023
Thank you Charles for staying with us! We appreciate your feedback.

4/10 Poor

Jennifer

Travelled with family
The builing is run down. There was always trash in the hallways. The rooms were clean. There seemed to be many homeless people around the area.
Stayed 4 nights in Jun 2023
Response from Tammie on Jun 10, 2023
Thank you Jennifer for taking the time to give us some feedback. We're sorry to you were unhappy with the area. We do the best that we can with it and want to apologize for any inconveniences you may've had.