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Reviews of Haven House Apartments

2.5 out of 5
Haven House Apartments
Lot 3, Lodge Road, Newton Road, Christ Church, Oistins

Reviews

6.6
Rating 10 - Excellent. 13 out of 40 reviews" "
Rating 8 - Good. 8 out of 40 reviews" "
Rating 6 - Okay. 5 out of 40 reviews" "
Rating 4 - Poor. 4 out of 40 reviews" "
Rating 2 - Terrible. 10 out of 40 reviews" "

7.2/10

Cleanliness

7.0/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Lee

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Miles away from everything, loud and dirty. Beware
More of a half-way house than an holiday apartment. It's miles away from everything, loud and dirty. People tried my lock three times. Cockerels below from 5am which sets off a pack of dogs nearby. Shower is a trickle.
Stayed 3 nights in Dec 2022

10/10 Excellent

Mr Malcolm L Lewis

Stayed 1 night in Jan 2023

4/10 Poor

Donysia

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
The pictures advertised were eye catching in comparison to the actual. It was difficult to manouver in the.bathroom and in addition no running water.

2/10 Terrible

Dimple

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is ok.
Stayed 1 night in Dec 2022

2/10 Terrible

Stacey

Stayed 1 night in Nov 2022

10/10 Excellent

Lorraine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the quiet atmosphere and the very pleasant and helpful staff
Stayed 4 nights in Aug 2022

8/10 Good

Mickai

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location, very close to Ostins amd other nice places
Stayed 3 nights in Jul 2022

10/10 Excellent

glenroy

Business traveller
Liked: Cleanliness
Was ok
Stayed 1 night in Jun 2022

2/10 Terrible

Luis Manuel

Stayed 1 night in May 2022

10/10 Excellent

Kingsley

Liked: Cleanliness, amenities, property conditions & facilities
They were Friendly and comfortability.
Stayed 2 nights in Jan 2022

6/10 Okay

Afolabi

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jan 2022

10/10 Excellent

Charleen

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The room was perfect for me clean and quiet surroundings.All amenities available.The host was very nice willing to help at anytime.Looking forward to returning.
Stayed 1 night in Dec 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
NOTHING
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Stayed here as a quarantine facility because it was cheaper than the rest. My apartment was cozy, just the right size for a single traveler. Kitchen had microwave and there was a small fridge. For a week stay I wish there had been more than one towel and dish soap to clean the dishes. There were two tiny bars of soap. But when the on site manager (who had a day job elsewhere) was actually on site, he is very accommodating. Would even go get you food, which was at a decent price. The owner, who is available via phone is very responsive (via phone). But stop is across the street which is convenient so when released from quarantine you can get to where you are going with ease. A little pricey for a backpacker and more of a 2.5 star accomodation, in my opinion. But would stay again if needed.
Stayed 2 nights in May 2021

8/10 Good

Verified traveller

Liked: Property conditions & facilities
I chose this property for quarantine because of price. As long as you're okay with ordering food online you're good. Can't depend on property manager as he is in town for his day job most of the time. But he is very accommodating when available. 6 night quarantine here wasn't too bad. I would stay again. For those that like quiet don't do that room attached to the restaurant.
Stayed 4 nights in May 2021

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities
I like the location, as it was close to the airport. Nice flowers and plants in the surroundings. I probably just came at a transitional period, so some of the amenities were a bit rundown. Very pleasant staff though.
Stayed 1 night in May 2021

8/10 Good

Anudeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good times
a very good options for couples looking for a pleasing stay. Near to Oistins fish market .
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to road and privacy from the other residents
Stayed 1 night in Jan 2020

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful
Terrible, wasn't met at the airport and wasn't expected
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Property conditions & facilities
Nice quiet area , very decorative with the flowers ,
Stayed 1 night in Aug 2019
Response from HavenHouseCarib on Aug 16, 2019
Thank you.

4/10 Poor

ABC

Business traveller
Disliked: Staff & service, amenities
Yes I know I got a basic room, didn’t expect much. But I got less than that. There was not even a cheap soap in the bathroom, there was not even a roll of toilet paper in the bathroom, not even a cheap bath towel. Nothing like that The toilet seat was partly broken. The taxi driver was friendly at first but the car was a little scary as is had not bumper and smelt of marijuana. I know is said I wanted just a place to rest my head but dam. This business can b much better but with small changes.
Stayed 2 nights in Feb 2019
Response from HAVEN HOUSE Team on Feb 16, 2019
Thanks for your review. We apologize for that and will take steps to review the situation.

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service
I HAD TO USE MY CASH BECAUSE THEY DIDNT ACCEPT THE CREDIT CARD
Stayed 1 night in Jan 2019
Response from HAVEN HOUSE Team on Feb 16, 2019
Thank you for your review. Our listings clearly states that we accept payment by cash only on arrival.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from havenhousecarbi.org on Aug 29, 2018
Thanks. Hope you enjoyed your stay with us. Our dream is to make it a piece of Haven for every guest.

6/10 Okay

Arctic Girl, Canada

Liked: Staff & service
Rustic stay
I had a decent experience. It was great for an overnight stay while en route to another island. The staff went above and beyond to ensure I was comfortable, however, there were some details that they couldn't fix. For example, they accept cash only and I did not have enough local currency with me. There was one functional light only in my room, which was inadequate. Also, the light switch for my bathroom was on the lobby side of the doorway and, therefore, the light needed to remain on for my entire stay--including nighttime. But, It was a very comfortable space. The bed was comfortable, there was a kitchen, good hot water in the shower, and the location is good. If you are comfortable in a 2.5-3 star accommodation, this is your place!
Stayed 1 night in Dec 2017
Response from know team on Mar 9, 2018
Thanks for your review.

2/10 Terrible

paula, ft. lauderdale fl

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roach guesthouse
This guesthouse need to be removed from your list. This quest house is filled with roaches. I will never book at the place again.
Stayed 1 night in Nov 2017
Response from havenhousecarbi.org on Aug 29, 2018
We appreciate your review and steps have been taken to address the issue you raised

8/10 Good

fellow traveler

Liked: Cleanliness, staff & service, room comfort
My stay was alright, comfortable and relaxing...............close to the airport for persons looking for somewhere within proximity to the airport, overall I had an alright stay.
Stayed 2 nights in Nov 2017
Response from knq team on Nov 21, 2017
We are glad you enjoyed your stay. Thank you. Looking forward to hosting you again.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst stay EVER!!!
I stayed here week of 8/21 and Expedia contacted this place to let them know that I would have an early morning check in. The day that I leave to head to Barbados I called the motel and they told me it would be an extra fee because I arrived before check in. This was not presented to me when I booked the stay. Anyway, on the way to this place the sign is no longer there and thank god my boyfriend is from Barbados and knew the area. At this time I was informed that the TV is controlled by the maim TV which is located where the owner is. Never have I ever stayed somewhere and couldn't turn to what I wanted to watch without asking. Then there was only one cup in the room and this room was booked doe two people, I was informed I could cook in the main area, but this was only when staff was there because that section is locked off. Next, the toilet seat was broken and I found mold in the freezer door( I have pics). I was also given a wash cloth and a towel that had a large hole in it. Now, the bugs....there are sooooo many bugs just waiting at the door entrance and in the room. I got sooooo many mosquito bites. This place is a dump and apparently they don't take care of it and I couldn't wait to leave. The 2 days there was the longest days ever! Thank goodness I left to stay somewhere else. Aldo, there is nothing close that you van walk to in the area. This place also goes by the name Knights and Queens. I wouldn't stay here again not even if I got the rooms with the kitchenette.
Stayed 2 nights in Aug 2017

10/10 Excellent

Primrose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I recommend haven't house hotel as good
Management and staff very helpful extremely kind and attentive I would stay at haven house on my next visit .I must say thanks to my driver gummy Taxi service 246-268-1834 he is always on time kind and helpful
Stayed 2 nights in Jul 2017
Response from havenhousecarbi.org on Aug 29, 2018
We appreciate your review. Hope you visit again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was just what I expected for my solo overnight trip.
Stayed 1 night in Jun 2017
Response from havenhousecarbi.org on Aug 29, 2018
We appreciate your review. Our hope is to make it a piece of Haven for all our guests.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice inexpensive place . close to oistins fishfry
Very nice and clean place... no mosquitoes... Very close to everything... just be prepared there is no A.C...
Response from havenhousecarbi.org on Aug 29, 2018
Thanks for your review. However we have rooms with AC units ( which you have to pay more to stay in) and rooms without. We try to make it avoidable for every traveler.

4/10 Poor

Mirands, grenada

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Bed to small
I was only one night there the bed was not very comfortable
Response from havenhousecarbi.org on Aug 31, 2018
Thanks for your review. We have different room types with different features and rates. You booked the basic room which comes with a twin sized bed (as advertised too). We have just recently upgraded all our beds to full, queen and King sized beds.

10/10 Excellent

Charlene, G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Piece and quiet.
Very quiet area perfect if you just need to rest and relax.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Inappropriate
Choose somewhere else, not conducive at all. Smelly.

6/10 Okay

Vince, Kingston

Liked: Cleanliness
Disliked: Staff & service
Convenient for short, overnight trip, in-transit
The good parts first: Price was affordable; it was close to the airport and directions sent via email made it easy to find. It was clean and fairly new, in a safe area. A standing fan is provided and free wifi. The down side: It seems that the owners are new in the business, as basic amenities which you would expect in any "bedroom", even when visiting friends, were not there. There were no mirrors, in the bathroom or elsewhere (e.g. full-length, for dressing). There were no bedside lamps or outlets near to the bed, which would allow for charging phones etc. There were no waste bins anywhere. Even though a counter for preparing food, and a fridge and sink were in the room (with filled ice trays), there was absolutely nothing else! There were no dishes, cups, glasses, or cutlery. I arrived late and could not even pour a glass of water from the sink, as there were no kitchen items. There is no TV or air conditioning. I had to pay cash upon arrival (no credit card) and was not given the wifi password so only discovered after the owner had left that the router was password-protected. The number on the website is not the home number of the owners but fortunately my taxi driver had it, so I could call and get the password. From a security perspective, the door lock is not secure. It has potential, but the little things need attention. It is situated right next to a chicken pen, but the smell was not too bad.
Louvres on door are unsecured and anyone can reach in their hand and open the door. No dead bolt!!
Samll bathroom with no vanity mirror
No security bars on the windows

10/10 Excellent

BANKOLE, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and quite place to stay
Nice and quite place to stay..cheap and easy access to public transportation to any part of the city

4/10 Poor

Maxime

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
bad night
une escale juste en transit. Le problème personne n’était au courant de notre arrivée. Heureusement la responsable sur place à été sympathique. problème : chambre avec climatisation en panne(pas de froid) , les WC coulaient sur le sol comme si il n'y avait pas d’évacuation et les matelas n’étaient pas au top du confort. Bref une nuit en transit épuisante.
Response from havenhousecarbi.org on Aug 29, 2018
Merci.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from havenhousecarbi.org on Aug 29, 2018
We appreciate your review.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort