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Reviews of Ocean High by Capital Vacations

3 out of 5
Ocean High by Capital Vacations
503 32nd Street, Ocean City, MD

Reviews

8.4

Very good

Rating 10 - Excellent. 34 out of 85 reviews" "
Rating 8 - Good. 37 out of 85 reviews" "
Rating 6 - Okay. 11 out of 85 reviews" "
Rating 4 - Poor. 1 out of 85 reviews" "
Rating 2 - Terrible. 2 out of 85 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

robert

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2023
Response from Colleena Twomey on Oct 14, 2023
Thank you for the 8 stars!! We would love to see you again. Please fill free to reach out to our office staff for your next stay in Ocean City.

10/10 Excellent

Lisa

Stayed 4 nights in Jul 2023
Response from Colleena Twomey on Aug 8, 2023
Thank you for the 5 Stars!!!

8/10 Good

Katherine

Travelled with family
Liked: Cleanliness, room comfort
Great trip
Trip went very well. Only problem we had upstairs bathtub did not work properly. Other than that we had a great time.
Stayed 3 nights in Jun 2023
Response from Colleena Twomey on Jul 13, 2023
We are so glad that you chose Ocean High for your vacation needs, and more so that you enjoyed your stay!! Our office staff looks forward to seeing you again. We hope you have a great summer.

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The interior was cleanly and well stocked, except for the washer/dryer. The mattress' were somewhat uncomfortable. Overall, I would stay here again.
Stayed 3 nights in May 2023
Response from Colleena Twomey on Jun 1, 2023
Thank you so much for taking the time to write this review, as well as the 5 stars!! We are pleased to hear you had an enjoyable stay, and we look forward to seeing you again.

8/10 Good

LaTia

Travelled with family, Business traveller
Liked: Cleanliness
The check in process was easy and the staff went above and beyond!!! It’s an older property my only cons were the loft queen bedroom and the bathrooms were extremely small, but again it’s an older build. And also the weather wasn’t the best so walking outside in the rain to get to the indoor pool kinda deterred my kids from doing any swimming, outside of that we thoroughly enjoyed our stay.
Stayed 2 nights in Mar 2023
Response from Colleena Twomey on Mar 30, 2023
Thank you so much for taking the time to write this review, as well as the 4 stars. We are currently in the process of upgrading our units, and our grounds. We look forward to seeing you, and your family again in the future.

10/10 Excellent

Israel Cintron, bensalem

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Response from Colleena & Vangie on Dec 2, 2022
Dear Guest,Thank you for the 5 stars. Have a wonderful holiday, and we hope to see you again soon!!

2/10 Terrible

JOY

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Sep 2022

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, room comfort
The property needs an upgrade. Very nice but dated
Stayed 3 nights in Aug 2022
Response from Colleena Twomey on Aug 26, 2022
Thank you Kevin, for taking the time to write this review.We recently completed fireplace remodels and are preparing for some furniture upgrades in the fall with more to follow. We look forward to seeing you again! Thanks!

10/10 Excellent

kEVIN

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a nice property will definitely stay there again when visiting ocean city.
Stayed 5 nights in Aug 2022
Response from Colleena Twomey on Aug 23, 2022
Dear Guest, Thank you for the 5 stars as well as taking the time to write this review. We are glad you enjoyed your stay here at Ocean High, and we look forward to seeing you again.

8/10 Good

Shelly

Travelled with family
Liked: Cleanliness, room comfort
The stay was awesome. A little upsetting to know that we paid $1200.00 more because we booked through Hotels.com.
Stayed 7 nights in Jul 2022

8/10 Good

SHYIDAH

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great location - I enjoyed staying at this spacious Townhouse and won’t be staying at a hotel anymore. Some updates could improve the place like new carpet and better upstairs mattress and pillows but overall the place is great and has everything you need including washer and dryer for clothes and dish washer. There is also a private parking space out front door or in the back near the pool. I especially liked being able to go in/out - accessible to front and back doors. My daughter and friend stayed in bedroom downstairs with the jacuzzi while we were upstairs feeling like we were in a separate loft from them. I would definitely recommend this place to others and will be returning next year.
Stayed 3 nights in Jul 2022
Response from Colleena Twomey on Jul 22, 2022
Dear Guest, Thank you for taking the time to write this review. We are so pleased to hear that you enjoyed your stay with us. We look forward to seeing you again. Please fill free to reach out to myself or Mrs.Vangie for future reservations.

10/10 Excellent

CHRISTOPHER

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really liked the place, was in a great location and was nice that it had all amenities included. Would recommend if people are looking for condo rental. Definitely considering rebooking again in the future.
Stayed 3 nights in May 2022
Response from Colleena on May 24, 2022
Thank you for taking the time to write this awesome review, I couldn't agree more. I love driving past the water just to see people jet skiing or fishing. When your ready to book again, please feel free to give our office a call. Have a great day!!

6/10 Okay

Ricci

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
So the price was great and in their defense, I never made my complaints known. I didn’t want to waste vacay time on dealing with complaints. But our house was full of ants. We left a box of donuts on counter next day the whole thing was full of ants. The master bed was in an open room upstairs. The master should have been downstairs where there was more privacy for the adults. Jacuzzi was in an awkward area very hard to reach faucets, we didn’t use it. Very dated. We made the best of it but would probably not come back. Would be nice to have a common lounge area where groups traveling together could hang. If you are looking for something economical, and don’t really care about modem looks, this works. Also if you have bad knees this is NOT the place for you. One bathroom downstairs and one up, Lots of stairs. We had no face to face contact as there wasn’t a lobby just a little unwelcoming hut. But if you prefer that, it may work for you. Besides the ants it was very clean and had everything you needed in the kitchen.
Stayed 5 nights in Apr 2022
Response from Colleena on Apr 25, 2022
Dear Guest, we appreciate you taking the time to write this review. I apologize for any inconveniences you may have had. Rest assure our maintenance team is working on the issues mentioned. Please fill free to contact us if you think of anything else that was not mentioned. We hope to see you in the near future.

8/10 Good

Raju

Travelled with family
Liked: Room comfort
Stayed 3 nights in Feb 2022
Response from Colleena on Feb 23, 2022
Dear Guest, Thank you for choosing Ocean High. We are pleased that you enjoyed your stay with us. We look forward to seeing you again.

10/10 Excellent

Lynn

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Feb 2022

10/10 Excellent

Tanay

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Feb 2022

8/10 Good

donald

Travelled with family
Liked: Cleanliness, room comfort
The property was very clean and the staff was very nice
Stayed 2 nights in Nov 2021
Response from Colleena on Dec 3, 2021
Dear Guest, Thank you for taking the time to write a review. We look forward to seeing you again in the near future.

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Oct 2021

10/10 Excellent

Anna M

Travelled with family
Liked: Amenities, property conditions & facilities
I liked the place I stood at was very nice clean private 2 entrances lots of space . Liked my surroundings. I will be back for sure Thank You????
Stayed 2 nights in Oct 2021
Response from Colleena on Nov 1, 2021
Dear Guest, Thank you for the 5 stars. We're pleased to hear that you enjoyed your stay here at Ocean High. We look forward to seeing you again.

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, room comfort
Very nice place, it’s clean, very quiet it community
Stayed 2 nights in Oct 2021
Response from Colleena on Oct 19, 2021
Dear Guest, Thank you for taking the time to write this review. We at Ocean High are so pleased that you enjoyed your stay with us. We are looking forward to seeing you again.

10/10 Excellent

Elia

Stayed 4 nights in Aug 2021
Response from Colleena on Oct 15, 2021
Dear Guest, Thank you for the 10 out of 10. We are very pleased that you enjoyed your stay here at Ocean High. We look forward to seeing you again soon.

10/10 Excellent

Doiglas

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2021
Response from Ocean High on Sep 16, 2021
Dear Guest, We are very pleased that you enjoyed your stay here at Ocean High. We look forward to seeing you again in the future. Thank you

10/10 Excellent

deron

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Had a great time at ocean high … everything the hotel describes is accurate ,3 floor so it had enough space for my family of five. We had a balcony overlooking the bay and sunset. We def used the washer and dryer that was provided ,only weird thing was the downstairs bathroom hot tub was kind of weird to get it but other then that we had a great experience will be back for certain
Stayed 2 nights in Aug 2021
Response from Ocean High on Sep 1, 2021
We are so pleased that you and your family enjoyed your time here at Ocean High! We look forward to seeing you and your family again for your future vacation needs. Thank you

6/10 Okay

Kali

Travelled with family
Disliked: Amenities, property conditions & facilities
Cable did not work. Shower was old and falling apart. Carpets need to be changed-old and dirty. People at the front desk were great though and location was mice. I’m sure this is not the first review that mentions these issues. I think these timeshares all suffer from the same thing-zero updating because no one really owns them.
Stayed 3 nights in Aug 2021
Response from Ocean High on Sep 1, 2021
We apologize for your experience that you had here at Ocean High. Our maintenance team worked on the issues mentioned. We hope to see you again in the near future. We also appreciate your feedback. Thank you

8/10 Good

Jason

Liked: Cleanliness, amenities
Stayed 4 nights in Aug 2021

10/10 Excellent

Charles

Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
Stayed 7 nights in Jun 2021
Response from Colleena on Jul 30, 2021
Thank you Charles, We're glad to hear that you enjoyed your stay, here at Ocean High!! Hope to see you again.

10/10 Excellent

Chevon M.

Liked: Cleanliness
Birthday weekend
Arrived around 430pm and the place was ready. Had a old smell when you walked in, away after using spraying freshener and plug-in. Bedrooms were comfortable and the view overlooking the bay was great. Enjoyed the beach and entertainment nearby. Great getaway weekend, I would stay there again .
Stayed 4 nights in Jun 2021

10/10 Excellent

Junyi Z.

Liked: Cleanliness
Excellent vacation home
The house is great : close to the beach, and enough space for 8 people. I wish we had got more timely response from the property manager about what would be provided and what we should have brought there.
Stayed 3 nights in May 2021

8/10 Good

Dawn

Disliked: Cleanliness, room comfort
Stayed 3 nights in Feb 2021

8/10 Good

shayna

Stayed 2 nights in Jan 2021

10/10 Excellent

Alex, Reading

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic area, close to the beach and amusement park.
Stayed 3 nights in Sep 2020
Response from Tanya on Sep 8, 2020
Thank you for choosing Ocean High! We're so happy you enjoyed your stay and our location! Hope we'll have the opportunity to host your next visit to Ocean City! Thanks, again!

8/10 Good

Zoraida O.

Liked: Cleanliness
Good location!
Place was in a good location and clean. It was comfortable for our family. What we were disappointed with was that the pictures shown of the unit on the website was deceptive. Unit is not canal front and main bedroom had no door. Additionally, it was a loft bedroom over looking living room, less privacy. Therefore anything happening in living room area can be seen and heard. Light outside on deck was not working.
Stayed 7 nights in Aug 2020

6/10 Okay

sharon

Travelled with family
Disliked: Room comfort
The 1 twin bed smelled like pee, so 1 adult slept on the sofa upstairs, the carpet is very old, there are dents in the wood like flooring, the shower door fell off the first night and no one came to repair it, the plastic seat on the balcony was broken, you could barely get the key in the lock to open the door, most days the door to the pool or bball court wouldn't open and 1 day when it would (the pool), all you could smell was the bathroom
Stayed 8 nights in Aug 2020
Response from Tanya on Aug 27, 2020
Thank you for choosing Ocean High! Please know we would have gladly addressed any concerns or issues you had while staying with us as soon as they were made known to us. We certainly want our guests to enjoy their stay at our property while visiting Ocean City, MD. Although new guests have already arrived for the unit you occupied we will still look into these matters upon their check out. Thanks again!

8/10 Good

Angela, Philadelphia, PA.

Travelled with family and small children
Liked: Cleanliness, amenities
The property is at a great location, it was clean and the staff were very friendly. There were 6 of us and we all had our own space which was great. The two things that I wish were different are the set up and I wish they had an outside pool. The room with the two twin beds were located on the 1st floor and the room with the queen bed is located on the 3rd floor. So my two children had to stay on the 1st floor by themselves. I went down in the middle of the night to check on them to make sure everything was ok, but if something were to happen I would not hear it on the 3rd floor. Other than that we really enjoyed the property.
Stayed 4 nights in Jul 2020
Response from Tanya on Jul 16, 2020
Thank you for choosing Ocean High! We truly appreciate your kind words regarding our staff and our property. The layout in the 3BR/3BA unit is extremely accommodating and might be perfect to try the next time you are coming to Ocean City. We hope you and your family will visit us again soon!

8/10 Good

Dolly, Philadelphia PA

Travelled with family
Liked: Cleanliness
Condo was roomy and comfortable. It is 3 stories so ac is perfect on mid level, cold on lower level, and top level is warmer but has a ceiling fan to help with temp comfort. Good location to many activities.
Stayed 4 nights in Jun 2020
Response from Tanya on Jun 27, 2020
Thank you so much for choosing Ocean High! We're glad you enjoyed your stay and we hope you will return to visit us again soon.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness
I enjoyed the view and peacefully environment. 1 bathroom did not have working shower and the place was a bit outdated.
Stayed 3 nights in Jun 2020
Response from Tanya on Jun 25, 2020
Thank you for choosing Ocean High! Please know we appreciate you bringing the shower issue to our attention so we can make the necessary repairs. Hope you enjoyed your stay!

10/10 Excellent

Angelica

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jun 2020
Response from Tanya on Jun 25, 2020
Thank you for choosing Ocean High! We hope you will visit us again soon!

10/10 Excellent

Yenny C.

Liked: Cleanliness
My family and I loved this place
We had a great time, the house was amazing, we really enjoyed every part of the house. All of us loved the sauna. The beds were very comfortable.
Stayed 2 nights in Jun 2020

6/10 Okay

Tejas

Stayed 2 nights in Jun 2020
Response from Tanya on Jul 11, 2020
Thank you for staying with us!

6/10 Okay

Sheena, Normalville

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities
I like the condo it self. I was dissatisfied with the pool, and the staff, and the checkout time they told me when I booked it
Stayed 2 nights in Jun 2020
Response from Tanya on Jun 18, 2020
Thank you for choosing Ocean High! Our pool and times of check in & out have been significantly impacted by COVID-19. We appreciate everyone's understanding during this time and we hope you enjoy your stay.

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
love how this property was right on the water. :)
Stayed 2 nights in Jun 2020
Response from Tanya on Jun 18, 2020
Thank you for choosing Ocean High! We're so happy you enjoyed the beautiful view of the bay and had a good time. Please visit us again!

10/10 Excellent

Caitlin

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2020
Response from Tanya on Jun 12, 2020
Thank you so much for choosing Ocean High! We're so happy you enjoyed your stay! We'll look forward to seeing you again!

8/10 Good

Stacy

Travelled with family
Liked: Cleanliness, staff & service
My daughter loved the huge tub. Place was clean. The neighborhood was nice. No water view from our room so the pictures were a little deceiving. Only the 3 bedrooms are on the water. Kitchen was well stocked. The main bed was a bit uncomfortable. Overall we had a good stay.
Stayed 2 nights in Feb 2020
Response from Tanya on Feb 29, 2020
Thank you for your review and for choosing Ocean High! We're glad you enjoyed your stay. We have two buildings for our 2BR/2BA units...one is waterfront and one is poolside. We are a timeshare property so owner occupancy determines which units are available for rent. Feel free to contact us directly with any water view requests if you visit us again. Many thanks!

2/10 Terrible

DawnDeGrange, Severn

Travelled with family, Business traveller
Disliked: Cleanliness, amenities
First the property I picked out on your website showed water front which was not . I contacted your office already on this matter Friday the 21st. Later that Friday night found out both tv in both bedrooms did not work. I spoke to Tommy at the office who said the maintenance man would come look. He did and said both cables to the tvs had been stolen or took.So he had to go get new cables and call the cable company. The bathroom down stairs shower glass doors where off track or broke so it was very hard to open the door to get in and out. Found this out when my daughter could not open the door to get out. the bathroom down stairs was so small it was ridiculously and had a bad oder. The whole place was very outdated. Upstairs lights in bedroom did not work either. I would never stay there again.
Stayed 2 nights in Feb 2020
Response from Tanya on Feb 25, 2020
Thank you for providing more specific information regarding your unit which we were not unaware of while you were staying here. Your feedback has allowed us to ensure that the shower door and the light bulbs have already been replaced. Our property has three separate buildings and it is unfortunate that one of them is not located directly on the water. We are hoping, however, that you were able to enjoy the brand new flooring on the main level of your unit as well as the brand new television and new electric fireplace in the living room. Thank you, again!

10/10 Excellent

Juanita

Travelled with group
Liked: Staff & service, room comfort
Stayed 2 nights in Feb 2020
Response from Tanya on Feb 12, 2020
Thank you for choosing Ocean High and for your review! We are so happy you enjoyed the bayside unit and we certainly hope you'll visit us again the next time you are in Ocean City, MD.

6/10 Okay

Verified traveller

Stayed 2 nights in Jan 2020
Response from Tanya on Jan 21, 2020
Thank you for choosing Ocean High! Hope you enjoyed your stay!

8/10 Good

Beverly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice resort in Ocean City
We arrived at the resort at 6:20 as we were informed check in was at 6pm. The office was closed. We called the phone number and a very pleasant woman helped us get the key to get into our unit. There are a LOT of stairs. Everything is up or down stairs, the entrance, the main room, bedrooms, bathrooms, if you have a problem with stairs, this is not for you at all. The inside steps seemed a little steep. The unit is older, clean, well maintained. Great view of the water. The fireplace did not work. Everything else worked fine. The staff was very pleasant at check out. Overall it was a good stay, but I’m not sure if I would stay here again because of all the stairs.
Stayed 4 nights in Dec 2019
Response from Tanya on Dec 30, 2019
Thank you for choosing Ocean High! Our posted Check In time of 6pm is for Fridays only as our property is a timeshare and not a hotel. And the gas fireplaces are currently being upgraded to electric models so we apologize for the inconvenience. We're so glad you enjoyed the beautiful view and found your unit to be cleaned and prepared properly for your arrival. Please keep in mind that our 3BR/3BA units are only two story townhomes with fewer steps and a fantastic view of the bay if you'd like to stay at Ocean High again in the future. It would be our pleasure to have you return. Again, thank you for your review!

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend
Everything was great. The cono had a fireplace, full kitchen and a jacuzzi tub, great place to take a family.
Stayed 2 nights in Dec 2019
Response from Tanya on Dec 16, 2019
Thank you so much for your review! We're very happy that you enjoyed some of the amenities Ocean High has to offer. Please come see us again! Thanks, again!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a timeshare resort not a regular hotel, so you get a unit with a kitchen and a laundry machine. I was very grateful to have been upgraded to a unit by the water. So the view was excellent. I was able to fish just outside. We arrived on Thanksgiving day, so no one was in the office, but I was given instructions on how to get the key and go to our unit from their lockbox. Getting to the unit was tricky. We were searching for our unit for a few minutes. Our instructions were a bit confusing but I finally figured it out. There are 2 buildings on it hand marked 503 or 502. I found the building where our unit was and then saw the unit number there. It's confusing with all the other condos there. The parking is tight and limited. I enjoyed our stay none the less. It was great to be by the water and have a relaxing view of it from the unit. I would recommend this resort.
Stayed 3 nights in Nov 2019
Response from Tanya on Dec 16, 2019
Thank you so much for choosing Ocean High! We're very glad you enjoyed your stay and hope you will return in the near future for another visit. Hopefully the fishing was good for you on our docks and you were able to see plenty of Ocean City while you were here. Thanks, again, for your review!

8/10 Good

gail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Nice unit. Well maintained. Check in at 4 - considering it was November - was a little later then expected.
Stayed 2 nights in Nov 2019
Response from Tanya on Dec 3, 2019
Thank you for choosing Ocean High! So glad we were able to get you checked in prior to our posted check in time of 6pm. The size of the 3BR/3BA units creates the need for additional time even in the off-season. Your compliments regarding the condition of the unit are very important to us and will be shared with Housekeeping and Maintenance. We hope you'll stay with us again!