Property amenity

Reviews of Best Western Ocala Park Centre

2.5 out of 5
Best Western Ocala Park Centre
3701 SW 38th Avenue, Ocala, FL

Reviews

8.4

Very good

Rating 10 - Excellent. 509 out of 1007 reviews" "
Rating 8 - Good. 255 out of 1007 reviews" "
Rating 6 - Okay. 135 out of 1007 reviews" "
Rating 4 - Poor. 57 out of 1007 reviews" "
Rating 2 - Terrible. 51 out of 1007 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Ms.

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

6/10 Okay

Malena

Liked: Staff & service
Upon walking in the room there was a cockroach in the floor Breakfast was very poor, food run out and the lady that was working the breakfast could not keep up the pace.
Stayed 3 nights in May 2024
Response from GM on May 11, 2024
Good Evening,My apologies that you had such a poor experience with our property. I take all feedback seriously and use it as a learning tool to help improve the customer service experience. I hope that next time you are in the area, you will give us another try.Sincerely,Derek P, General Manager

10/10 Excellent

William

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy sign in good breakfast
Stayed 2 nights in Apr 2024
Response from GM on May 9, 2024
Good Evening,Thank you for taking the time to review Best Western Ocala Park Centre. We appreciate your business and your feedback. I am proud that my team provided you with an enjoyable stay. I hope that you were able to take in some local culture during your visit. We look forward to hosting you again.Sincerely,Derek P, General Manager

4/10 Poor

N

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024
Response from GM on May 9, 2024
Good Evening,Thank you for taking the time to leave us a review. I apologize that your stay was not satisfactory. Since there were not may details left I cannot address your specific concerns but if you would like to reach out, I would love to have your feedback. We look forward to hosting you again.Sincerely,Derek P, General Manager

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Great pool and hot tub area. Staff was great. Clean rooms. No hair conditioner in the room.
Stayed 1 night in May 2024
Response from GM on May 6, 2024
Good Evening,Thank you for taking the time to review Best Western Ocala Park Centre. We appreciate your business. I am glad that my team provided an excellent customer service experience. We look forward to hosting you again,Sincerely,Derek P, General Manager

10/10 Excellent

loretta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Feeling safe
Stayed 2 nights in Apr 2024
Response from GM on May 4, 2024
Good Morning,Thank you for taking the time to review Best Western Ocala Park Centre. My team and I appreciate the opportunity to provide you with an excellent customer service experience. We look forward to hosting you again soon.Sincerely,Derek P, General Manger

10/10 Excellent

amy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Above expectations for the price point
Stayed 1 night in May 2024
Response from GM on May 4, 2024
Good Morning,Thank you for taking the time to review Best Western Ocala Park Centre. My team and I appreciate the opportunity to provide you with an excellent customer service experience. We look forward to hosting you again.Sincerely,Derek P, General Manager

10/10 Excellent

Shanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the room and the property. The only thing we didn’t like was the parking. When we came back to our room Friday night, we had trouble finding parking as they were all filled up.
Stayed 2 nights in Apr 2024
Response from GM on Apr 29, 2024
Good Evening,Thank you for reviewing Best Western Ocala Park Centre. I am glad that my team could provide you with an excellent customer service experience. We look forward to hosting you again.Sincerely,Derek P, General Manager

6/10 Okay

DANNY, REYNOLDSBURG

Travelled with partner
Liked: Cleanliness, staff & service
Very noisy rooms on the I-75 side of the building, which is also where the pool is. Rooms and bathroom are very small and you can easily hear other residents through the walls. Breakfast was good.
Stayed 4 nights in Apr 2024
Response from GM on Apr 29, 2024
Good Evening,I am apologize that you had such an unpleasant experience. We hope that you will try our property again in the future. We look forward to hosting you.Sincerely,Derek P, General Manager

2/10 Terrible

Mindy

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds are hard and smelled. Pillows Horrible. Double charged.
Stayed 1 night in Apr 2024
Response from GM on Apr 27, 2024
Good Evening,Let me take this opportunity to apologize for the poor experience you had at our property. We hope that you will give us another try in the future. Your feedback allows us to improve the customer service experience.Sincerely,Derek P

2/10 Terrible

Tina, Lynbrook

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
This was a horrible stay for my family — there was no shampoo, soap, toilet paper, or adequate towels for them to use. When I called to check out a day early, I was told that I wouldn’t be able to do that.
Stayed 3 nights in Apr 2024
Response from x on Apr 28, 2024
Dear Tina,We are incredibly sorry to hear that your recent stay with us was a horrible experience for your family. This falls far short of the standards we set for ourselves, and we sincerely apologize for the inconvenience and frustration caused by the missing toiletries, inadequate towels, and the inflexibility regarding your checkout request. Extra amenities are always available at the front desk and as for the early check out, we can explain the reason why at the front desk.Sincerely,Derek P. General Manager

6/10 Okay

Joe

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room was small, but clean. Lots of noise from Interstate. I did not like $ 100 deposit.
Stayed 2 nights in Apr 2024
Response from GM on Apr 22, 2024
Good Evening, Thank you for taking the time to provide us with vital feedback. Feedback is an important part in continuing to develop the customer service experience. We look forward to hosting you again.Sincerely,Derek P

10/10 Excellent

IRYNA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property: very clean, comfy beds, renovated rooms and bathrooms, good air conditioning, good ventilation in the bathroom. This is far the best of the best westerns I ever stayed . Cracker Barrel is in walking distance from the hotel. We used a baby stroller to get there and back. Very relaxing after a long road trip. I would definitely stay again!
Stayed 1 night in Apr 2024
Response from GM on Apr 22, 2024
Good Evening,Thank you for taking the time to review Best Western Ocala Park Centre. We appreciate your feedback and allowing us to continue to improve the customer service experience. We look forward to hosting you again.Sincerely,Derek P, General Manager

10/10 Excellent

Kevin

Stayed 6 nights in Apr 2024
Response from gm on May 11, 2024
Good Evening,Thank you for taking the time to review Best Western Ocala Park Centre. We appreciate your business and your feedback. I hope that you will visit us again. Thanks again for staying with us.Sincerely,Derek P, General Manager

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large, well-appointed room. Very quiet. Awesome queen beds! Decorated nicely. Bathroom was good sized with nice tub/shower and amenities. Would definitely stay here again!
Stayed 1 night in Apr 2024
Response from GM on Apr 20, 2024
Good Morning,Thank you for taking the time to review Best Western Ocala Park Centre. I am so glad that we could accommodate you and provide you with a positive customer service experience. We look forward to hosting you next time!Sincerely,Derek P, General Manager

10/10 Excellent

ROBERT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable bed, great staff.
Stayed 4 nights in Apr 2024
Response from GM on Apr 20, 2024
Good Morning,I would like to thank you for taking the time to review Best Western Ocala Park Centre. I am happy that you enjoyed your stay and had such a wonderful customer service experience. We look forward to hosting you again!Sincerely,Derek P, General Manager

10/10 Excellent

Consuelo

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable
Stayed 1 night in Apr 2024
Response from GM on Apr 18, 2024
Good Evening,Thank you for reviewing Best Western Ocala Park Centre. Feedback is important to improve the guest service experience. We look forward to hosting you again.Sincerely, Derek P, General Manager

10/10 Excellent

Iris

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was on the far side and in the middle of the night awoken by loud mechanical noises
Stayed 1 night in Apr 2024
Response from GM on Apr 18, 2024
Good Evening,Thank you for reviewing Best Western Ocala Park Centre. Feedback is important to improve the guest service experience. We look forward to hosting you again.Sincerely,Derek P, General Manager

6/10 Okay

Neyda, Bronx

Travelled with partner
Not enough toiletries.
Stayed 4 nights in Apr 2024
Response from GM on Apr 18, 2024
Good Evening,Thank you for taking the time to provide us with your vital feedback. Your feedback helps us to improve the customer service experience. I will take this important feedback into consideration and address with the appropriate staff. We look forward to hosting you again.Sincerely,Derek P, General Manager

8/10 Good

Franci, Maple Grove

Travelled with family
Liked: Amenities, property conditions & facilities
The Best Western was a nice place to stay. Nice breakfast, however because of the proximity to the freeway, it’s quite noisy by the pool.
Stayed 2 nights in Apr 2024
Response from GM on Apr 11, 2024
Good Evening,Thank you for taking the time to review Best Western Ocala Park Centre. We appreciate your business and your feedback. It is an imperative tool in continuing to grow excellent customer service. I hope that we can host you again at your next visit.Sincerely,Derek P, General Manager

2/10 Terrible

Estefania

Stayed 4 nights in Mar 2024
Response from GM on Apr 29, 2024
Good Evening,I am sorry that you had such a poor stay at our location. If you would like to discuss this matter further, please feel free to reach out.Sincerely,Derek P, General Manger

4/10 Poor

David

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Older carpets, bed , pillows the worst... Flooring....ice makers not working all the time , had to go to different floors for ice... Ran out of coffee cups in lobby often... No clean towel in house keeping cart. The list goes on
Stayed 6 nights in Apr 2024
Response from GM on Apr 11, 2024
Good Evening,I want to thank you for your time and your feedback. It is very much appreciated. As the General Manager, I enhance the customer experience if I don't know that there is a person. If you would like to discuss this matter further, please feel free to reach out to me personally,Sincerely, Derek P, General Manager

6/10 Okay

Daniel, Audubon

Business traveller, Travelled with partner
Liked: Staff & service, property conditions & facilities
Ok
Stayed 1 night in Apr 2024
Response from GM on Apr 11, 2024
Good Evening, Thank you for taking the time to review Best Western Ocala Park Centre. We appreciate your business and the opportunity to provide excellent service. We look forward to hosting you again.Sincerely,Derek P, General Manager

4/10 Poor

Rhonda

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
They had roaches in our room.
Stayed 1 night in Mar 2024
Response from GM on Apr 6, 2024
Good Evening,My sincere apologies from myself and my team. I am sorry you had such a poor experience. We strive for excellence always. I appreciate you brining this to our attention. If you would like to discuss further, please reach out to me personally.Sincerely,Derek P, General Manager

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room with very comfortable furnishings
Stayed 1 night in Apr 2024
Response from GM on Apr 6, 2024
Good Evening,Thank you for taking the time to review Best Western Ocala Park Centre. Your feedback continues to help us to provide and excellent experience to our guests. We look forward to hosting you again.Sincerely,Derek P, General Manager

8/10 Good

Istvan

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very good time what we spent there
Stayed 1 night in Mar 2024
Response from GM on Apr 6, 2024
Good Evening,Thank you for your recent review of Best Western Ocala Park Centre. Your feedback is important to us and we appreciate your business. I am so glad that my team provided you with an excellent experience. We look forward to hosting you again.Sincerely ,Derek P, General Manager

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was just there due my mothers hospital stay, not for a leisure trip, so it fit my needs. It's an older property but the rooms have been updated nicely. Staff was great, but the breakfast could use a slight upgrade. Overall definitely worth what I paid for.
Stayed 6 nights in Mar 2024
Response from GM on Apr 4, 2024
Good Evening,Thank you for taking the time to review Best Western Ocala Park Centre. I am very pleased that my team could provide excellent customer service. I am sorry that you were for such serious but hopefully next time you will be able to take in some local culture. Centrally located to the hotel are several local museums, the World Equestrian Center and live music. We look forward to hosting you again.Sincerely,Derek P, General Manager

10/10 Excellent

John

Stayed 1 night in Mar 2024
Response from GM on Apr 21, 2024
Good Evening,Thank you for taking the time to review Best Western Ocala Park Centre. We appreciate your business and your feedback. I am glad that my team provided you with a positive customer service experience. We look forward to hosting you again.Sincerely,Derek P, General Manager

10/10 Excellent

Chris

Stayed 1 night in Mar 2024
Response from GM on Apr 21, 2024
Good Evening,Thank you for taking the time to review Best Western Ocala Park Centre. We appreciate your business and your feedback. I am glad that my team provided you with a positive customer service experience. We look forward to hosting you again.Sincerely,Derek P, General Manager

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and very friendly staff!
Stayed 1 night in Mar 2024
Response from GM on Apr 1, 2024
Good Evening,Thank you for reviewing Best Western Ocala Park Centre. We appreciate your feedback. I will pass along the compliment to my team. I am so happy that they could provide you with an excellent experience. We look forward to hosting you again soon.Sincerely,Derek P, General Manager

6/10 Okay

Christian

Front custome service frienly the servise not to good
Stayed 3 nights in Mar 2024
Response from GM on Apr 1, 2024
Good Evening,I appreciate your taking the time to reach out regarding your experience. From what I understand, the front desk did not provide with outstanding customer service, my sincere apologies. If you would like to discuss this matter further, please reach out.Sincerely,Derek P, General Manager

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Mar 2024
Response from GM on Mar 28, 2024
Good Evening,Thank you for taking the time to review Best Western Ocala Park Centre. We appreciate your business and your feedback. Providing quality customer service is our #1 priority. I hope that during your stay you were able to take in some of the live music that is centrally located near the hotel. If not, hopefully next time. We look forward to hosting you again.Sincerely,Derek P, General Manager

10/10 Excellent

Pat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in Ocala for a brief stay ... Reading all the reviews I was skeptical About staying anywhere in the area.. But from check in to check out everything was spot on .. Check in was a breeze ...the pool and hot tub were wonderful..beds were comfortable and very low noise at night ..they offered a morning breakfast ... And as a bonus ..walking distance to the Cracker barrel...i do believe you should read reviews but not all will tell you about a wonderful stay ... So i will ... Lobby , interior and rooms very clean ... Around the clock coffee ...elevators always working . Friendly staff the whole time ..... If and when i return to Ocala this will be my stop.. Thank you Richard and staff and Best Western..
Stayed 4 nights in Mar 2024
Response from GM on Mar 25, 2024
Good Afternoon, Thank you for taking the time to review Best Western Ocala Park Centre. We appreciate your feedback. It is always a pleasure to serve you. We welcome you back and look forward to hosting you again.Sincerely,Derek P, General Manager

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from GM on Mar 28, 2024
Good Evening,Thank you for taking the time to review Best Western Ocala Park Centre. We appreciate your business and your feedback. Feedback allows us to provide the best customer service possible. We look forward to hosting you again.Sincerely,Derek P, General Manager

10/10 Excellent

Cathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from GM on Mar 28, 2024
Good Evening,Thank you for taking the time to review Best Western Ocala Park Centre. We appreciate your business and your feedback. We look forward to hosting you again and providing you with an even better experience.Sincerely,Derek P, General Manager

10/10 Excellent

Kathy

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful accommodations Clean room and facilities. Always a pleasure staying at the Best Western when we travel. ! K. Price
Stayed 1 night in Mar 2024
Response from GM on Mar 23, 2024
Good Morning,I want to thank you for taking the time to review Best Western Ocala Park Centre. Your feedback is always appreciated it. We hope at your visit you had an opportunity to explore some of the local museums or areas that provide live music. We look forward to hosting you again.Sincerely,Derek P, General Manager

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception were very welcoming and found us a lovely room that suited our requests. Bed very comfortable and breakfast had a wide choice. Some parts of the hotel and furniture looking a bit tired but apart from that a great place to stay in a convenient location.
Stayed 1 night in Mar 2024
Response from GM on Mar 21, 2024
Good Evening,Thank you for taking the time to review Best Western Ocala Park Centre. We appreciate your business and look forward to hosting you again. Hopefully next time you will be able to visit the World Equestrian Center or possible take in some local culture with live music and many of our centrally located restaurants.Sincerely,Derek P, General Manager

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Gm on Mar 21, 2024
Good Evening,I want to thank you for taking the time to review Best Western Ocala Park Centre. We appreciate the opportunity to host you. I hope that next time you will be able to take in some local culture at our World Equestrian Center or possibly some live music. Again, thanks for allowing us to host you.Sincerely,Derek P, General Manager

8/10 Good

Tracie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had ongoing issues with the TV. I had two small kids that were unable to watch the TV for a while. I am not sure if its the connection or the remote. Everything else was great. Staff was very courteous and seemed to love their job and wanted to keep the facility tip top.
Stayed 2 nights in Mar 2024
Response from GM on Mar 18, 2024
Good Evening,I would like to thank you for taking the time to review Best Western Ocala Park Centre. I appreciate the team compliment. My staff strives to provide excellent customer service. I hope that next time you are in the area you can visit some of our state parks that are centrally located to the hotel as well as live music in the area. We look forward to hosting you again.Sincerely,Derek P, General Manager

8/10 Good

Amanda

Stayed 1 night in Mar 2024
Response from GM on Apr 11, 2024
Good Evening, Thank you for taking the time to review Best Western Ocala Park Centre. We appreciate your business and the opportunity to provide excellent service. We look forward to hosting you again.Sincerely,Derek P, General Manager

10/10 Excellent

Michael

Stayed 1 night in Mar 2024
Response from GM on Apr 11, 2024
Good Evening, Thank you for taking the time to review Best Western Ocala Park Centre. We appreciate your business and the opportunity to provide excellent service. We look forward to hosting you again.Sincerely,Derek P, General Manager

6/10 Okay

Gina, Spearfish

Business traveller, Travelled with pets
Liked: Staff & service
Disliked: Amenities
It was clean
Stayed 2 nights in Jan 2024
Response from GM on Mar 17, 2024
Good Afternoon,Thank you for taking the time to review Best Western Ocala Park Centre. We appreciate your feedback. I am that we were given the opportunity to serve you. Feedback is an imperative teaching tool. It allows for continued opportunities of growth and we welcome all feedback. I am so glad that you were able to enjoy your stay. I look forward to hosting you in the future and hope that next time you are able to take in some local culture such as our restaurants that provide live entertainment. There are several in close proximity to the hotel. We look forward to hosting you again soon.Sincerely,Derek P, General Manager

10/10 Excellent

eileen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from GM on Mar 17, 2024
Good Afternoon,Thank you for taking the time to review Best Western Ocala Park Centre. We appreciate your feedback. I am so glad that our team could provide a great service to you. I am even more pleased that your enjoyed your stay. I look forward to hosting you in the future and hope that next time you are able to take in some local culture such as our restaurants that provide live entertainment. There are several in close proximity to the hotel. We look forward to hosting you again soon.Sincerely,Derek P, General Managerderek.poineau@hdghotels.com

6/10 Okay

Alana

Stayed 1 night in Mar 2024
Response from GM on Apr 6, 2024
Good Evening,I want to thank you for taking the time to post a review. I would love to further discuss with you any issues you may have had during your stay. Please feel free to reach out.Sincerely,Derek P, General Manager

10/10 Excellent

Eliot

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, front desk people were nice and free breakfast was good and had a variety of food!
Stayed 2 nights in Mar 2024
Response from Gm on Mar 14, 2024
Good Evening,Thank you for the excellent rating. We appreciate the opportunity to serve you and provide you with excellent customer service. We look forward to hosting you again.Sincerely,Derek P, General Manager

10/10 Excellent

Huilin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean and well managed. The staff is very freindly. The location of the hotel is also very convenient.
Stayed 2 nights in Mar 2024
Response from GM on Mar 14, 2024
Good Evening,I would like to thank you for taking the time to review Best Western Ocala Park Centre. It was our pleasure to provide you with excellent service. We hope to host you again.Sincerely,Derek P, General Manager

10/10 Excellent

Jillian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great! Staff was super nice!! breakfast area had many options. great place to stay
Stayed 3 nights in Mar 2024
Response from AGM on Mar 10, 2024
Good Afternoon,From the entire staff at Best Western Ocala Park Centre, we would like to take the time to say "thank you" for providing us with positive feedback on our staff and breakfast selection. It means a lot when a guest has a positive experience at our property. Again, from the entire team at Best Western Ocala Park Centre, we thank you and we can't wait to take care of you again,Sincerely,Cyndi Cornell, Assistant General ManagerBest Western Ocala Park Centre

8/10 Good

Dorothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our check-in rep was great - very efficient and professional. But the other rep was dealing with two men who apparently had all credit cards that were no good. Perhaps she didn’t feel well, but she stood hunched over her keyboard and had her head and hair hanging down and barely spoke. It was just very uncomfortable for the rest of us standing there.
Stayed 1 night in Mar 2024
Response from AGM on Mar 10, 2024
Good Afternoon,I want to thank you for taking the time to review our property. From the entire staff at Best Western Ocala Park Centre, we never want a guest to feel uncomfortable. I do apologize that you had a negative interaction with our staff. Just to let you know, I will be reminding my staff that, even when dealing with challenges, our guests need to feel welcome and interactions should be full of positivity. I appreciate that you brought this to my attention because it gives me an opportunity to address concerns with my staff as well as use this as a teaching tool and how to deal with challenges or even challenging guests - if that were the case. I look forward to seeing you for a return stay and hope that next time, we can earn that 5th star.Sincerely,Cyndi Cornell, Assistant General ManagerBest Western Ocala Park Centre

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from AGM on Mar 10, 2024
Good Afternoon,From the entire staff at Best Western Ocala Park Center, I would like to thank you for giving us 5 stars. I hope your next visit with us will be even better.Sincerely,Cyndi Cornell, Assistant General ManagerBest Western Ocala Park Centre

10/10 Excellent

Marlena Jayedee Normand

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at front desk was super nice . Was a lot of help
Stayed 1 night in Mar 2024
Response from GM on Mar 10, 2024
Good Afternoon,From the entire team, I want to thank you for taking the time to provide positive feedback. Positive feedback about my team always makes my day! Our team at Best Wester Ocala Park Centre is hard working and we strive to please and welcome each guest as if they were family.We look forward to hosting you again soon.Sincerely,Derek PDerek.Poineau@hdghotels.com