Deluxe Double Room
Check availability

Reviews of Trivelles Regency Nottingham

3.5 out of 5
Trivelles Regency Nottingham
65 Russell Street, Nottingham, England

Reviews

7.0

Good

Rating 10 - Excellent. 163 out of 546 reviews" "
Rating 8 - Good. 157 out of 546 reviews" "
Rating 6 - Okay. 76 out of 546 reviews" "
Rating 4 - Poor. 73 out of 546 reviews" "
Rating 2 - Terrible. 77 out of 546 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Suzanne

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was coffee and tea facilities, but 1 cup and no kettle. There was no remote for the tv so we couldn't watch it even though the receptionist came to our room 3 times. He gave up in the end and just sat down. The opposite building was party central. And there were funny goings on on the corner of the road ! Glass everywhere from car windows being smashed. I would not stay there again.
Stayed 1 night in May 2024

2/10 Terrible

Jamil

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Bed sheets
Stayed 1 night in May 2024

8/10 Good

Leon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Milana

Liked: Cleanliness, staff & service
The guy at the reception was amazing me and my friend love him he was njce to talk to and make some jokes with. The rooms were sightly cold especial that the bed by a window that isnt properly secured so you coukd feel cold wind, luckily there was warm air conditioning available.
Stayed 1 night in Apr 2024
Response from Ameer on Apr 23, 2024
Dear guest Thank you so much for staying at trivelles regency Nottingham.we try our best to provide best customer services to our guests.I hope to welcome you again and try to make your stay more comfortable next time.

6/10 Okay

victoria

Disliked: Property conditions & facilities
Basic but cheap in a very student-y area.
Stayed 1 night in Apr 2024
Response from Ameer on Apr 18, 2024
Dear Guest,Thank you for staying at trivelles Regency. We are Really sorry for any inconvenience you had to face. We will try our best accommodate you properly next time.Your review means a lot to us.

4/10 Poor

Muhammad

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Staff were pleasant but lack services. Cleanliness was awfull, despite asking the staff to get the room cleaned even after 3 days, yet room wan left unclean. Tiny sink, poor shower, no bath, the worst matteress I have ever lied on; it felt like lying directly onto the springs. Windows were full of dirt & spider webs. Only one thing good that the room had a microwave & a kitchen sink in the room along with the kettle. The hotel was close to city center and all the amenities.
Stayed 6 nights in Apr 2024
Response from Ameer on Apr 17, 2024
Dear Guest,Thank you for staying at the Trivelles Regency. Your review helps us to improve. Really sorry that you had to go through such issue, We always suggest our guests to please let the receptionist know if you find any issue while you are staying. We hope your next stay will be more relaxing and comfortable.

8/10 Good

Adrian

Travelled with partner
Liked: Cleanliness, staff & service
I saw some horrible reviews for this hotel and was very worried about staying here, but i was very pleasantly surprised. Things are a little grubby around the edges, its not perfect, but it was clean enough and very comfortable. Excellent value, no complaints.
Stayed 1 night in Mar 2024
Response from Trivelles Regency Nottingham on Mar 30, 2024
Dear Guest,Thank you for staying at The Trivelles Regency Nottingham. We hope that your stay was relaxing and comfortable. We wish to welcome you again at our property.

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and quiet
Stayed 1 night in Mar 2024
Response from Trivelles Regency on Mar 29, 2024
Dear Guest,Thank you for staying at the trivelles Regency. We hope that your stay was comfortable and relaxing. We wish to accommodate you again at our property

6/10 Okay

Joanne

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I was disappointed with the shower it wasnt very forceful it spoilt the stay
Stayed 1 night in Mar 2024
Response from Trivelles Regency on Mar 28, 2024
Dear Guest,Thank you for staying at the Trivelles Regency. Your review helps us to improve. Really sorry that you had to go through such issue, We always suggest our guests to please let the receptionist know if you find any issue while you are staying. We hope your next stay will be more relaxing and confortable.

6/10 Okay

Tim

Liked: Cleanliness
The bed was too short for me and not especially comfortable. The light switching system made no sense at all and I never mastered it. There was no switch that related to the bedside lights. The shower controls were not explained or obvious. Apart from that, fine.
Stayed 1 night in Mar 2024
Response from Trivelles Regency on Mar 23, 2024
Dear Guest,Thank you for your stay at the Trivelles Regency. Your reviews help us to Improve. We had Queen Sized beds in budget rooms and our standard and deluxe rooms have king sized beds. We hope that your next stay will be confortable adn relaxing

2/10 Terrible

Katie

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The property had ongoing leaks in our room 153 on top of that there was mold unclean dishes weird stains all over mattress and overall dirty would not recommend
Stayed 1 night in Mar 2024
Response from Trivelles Regency on Mar 21, 2024
Dear Guest,Thank you for staying at the Trivelles Regency. We are really sorry that you had to go through all these issues, Your reviews help us to improve and will make sure that you'll not have to face any issues in your future visit.

10/10 Excellent

Finn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quality and affordable with a short walk into the city centre
Stayed 1 night in Mar 2024
Response from Manager on Mar 20, 2024
Thank you for your valuable feedback. We hope to see you again.

2/10 Terrible

Martin

Disliked: Cleanliness, staff & service, property conditions & facilities
Beware of this place its extremely dirty there's no heating apart from a small mobile radiator. The toilet you will Not be able to sit on unless its sideways theres holes in the curtains and the windows have never been cleaned you cant even see out properly also parking you got more chance of winning the lottery and above all you wont be abe to contact anyone to complain or get your money back . Iif yoou choose here good luck and don't say i didn't tell you .
Response from Trivelles Regency on Mar 8, 2024
Dear Guest,Thank you for staying at the Trivelles Regency. We are extremely sorry that you had to go through all these problems you mentioned. We always tell our customers to speak to the reception if you face in problem and the issues will be sorted straight up. We wish to welcome you again at our property and will make sure you will not face such issues

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wouldn't recommend
We checked in after waiting 30 minutes as the receptionist was out getting pizza. After that, we went up to our room and had a bed with marks on the sheets and 2 dirty towels out of the 3 provided. Going into the bathroom, all the floor tiles were cracked- I almost tripped over a loose one. There was also a chunk of poo stuck on the toilet bowl. We honestly began to wonder if the room had actually been cleaned or properly maintained. Finally, the walls were very thin so we were up all night hearing people go up and down the stairs in their rooms and the couple in the room next to us having sex. Wouldn’t recommend to anybody
Stayed 1 night in Feb 2024
Response from Trivelles Regency on Feb 24, 2024
Dear Guest,Thank you for staying at trivelles Regency. We are really sorry that you had to face such issues. We have notified the staff about it and also will make sure that when you come next time we accomodate you better.

8/10 Good

Ollie

Stayed 1 night in Feb 2024
Response from Trivelles Regency on Mar 20, 2024
Dear Guest,Thank you for staying at the Trivelles Regency. We are Pleased that you liked your stay at our property.

6/10 Okay

Holly

Stayed 1 night in Feb 2024
Response from Trivelles Regency on Feb 22, 2024
Dear Guest,Thank you for staying at Trivelles Regency. I hope to Welcome you again.

4/10 Poor

steven

Travelled with partner
No parking , bed right by the window which was very drafty , had a double room, only one set of cutlery in room, no centra heating did have an electric heater which you could plug in and use )not good on sinuses) Toilet/ shower room ring, very time sat on the toilets hit my head on the glass shower panel
Stayed 1 night in Feb 2024
Response from Trivelles Regency on Feb 15, 2024
Dear Guest,Thank you for staying at trivelles Regency. We are Really sorry for any inconvenience you had to face. We will try our best accommodate your properly next time and will make sure you dont have any issue.

2/10 Terrible

Casey

Stayed 1 night in Feb 2024
Response from Manager on Mar 20, 2024
Thank you for taking the time to share your feedback.

8/10 Good

Kim

Travelled with partner
Liked: Cleanliness, amenities
From outside the property looked terribly run down, the street had lots of rubbish & broken glass & after reading some reviews, we nearly didn’t go in! We then thought we’d go & check in & look at our room before making our decision & taking our luggage in. On checking in we were asked for our debit card, even though we had already paid in full using our credit card. Their intention was to take a pound out of our account & then refund it! We found this unusual & it made us suspicious, so we declined. We checked our room & was surprised at the cleanliness, it was spotless. The bathroom was sparkling, although a couple of fittings were broken/missng. The towels were lovely. The bedding was white & crisp. The carpet was stained, but this is not unusual in hotels. We had a kitchenette with tea & coffee. There was a hairdryer & even an iron & ironing board. We had an upstairs where the comfy bed was, but the stairs creaked badly. We had a big balcony too. The voils were ripped in a couple of places. The room was overly hot with no heating controls to be seen, so we had the windows open. The communal areas & lift were clean & tidy. We decided to stay for one night & we had a comfortable undisturbed stay (just a bit hot). Considering we had only paid just under £36 for the two of us, all in all it was a bargain. Due to the run down area we wouldn’t choose to stay again.
Stayed 1 night in Jan 2024
Response from Trivelles Regency on Feb 15, 2024
Dear Guest,Thank You for staying at Trivelles Regency. We hope you had a wonderful Experience. Your Review means a lot to us.

10/10 Excellent

Xolani

Business traveller
Liked: Amenities, property conditions & facilities
Microwave brilliant had a nice cup of tea Noise was too much
Stayed 1 night in Jan 2024
Response from Trivelles Regency on Feb 15, 2024
Dear Guest,Thank You for staying at Trivelles Regency. We hope you had a wonderful Experience. Your Review means a lot to us.

10/10 Excellent

Ethan

Stayed 1 night in Jan 2024
Response from Manager on Mar 20, 2024
Thank you for your valuable feedback.

2/10 Terrible

Daniel

Stayed 1 night in Jan 2024
Response from Trivelles Regency on Mar 8, 2024
Dear Guest,Thank you for staying at Trivelles Regency and for your review. Your reviews help us to improve.

4/10 Poor

Paul

Liked: Cleanliness
The room was not as pictured, shower small and dark
Stayed 1 night in Jan 2024
Response from Trivelles Regency on Mar 2, 2024
Dear Guest,Thank you for staying at Trivelles Regency. We are really sorry that you had to face such problems. We will make sure while your next stay you don't have to face any issue.

4/10 Poor

Stuart

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I checked in, went to my room and then booked a Premier Inn and left. Looks great in the pics but cold and too basic for me.
Stayed 1 night in Jan 2024
Response from Trivelles Regency on Mar 8, 2024
Dear Guest,Thank you so much for your review. Your reviews help us improve. We are really sorry that you had to face these issues. We always suggest our guests to please speak to the reception if you find any issue and it will be sorted.

8/10 Good

H

Stayed 1 night in Jan 2024
Response from Trivelles Regency on Mar 8, 2024
Dear Guest,Thank you for staying at Trivelles Regency and for your review. Your reviews help us to improve.

2/10 Terrible

Raymond

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worst property, I have ever seen it smelt stink, hair on the bed, pubic hairs on the toilet Uncle stains under mattress, dirty floor plug sockets, with exposed wires Showing I did not stay here and I would like a refund
Stayed 1 night in Dec 2023
Response from Trivelles Regency on Mar 8, 2024
Dear Guest,Thank you for staying at Trivelles Regency and for your review. Your reviews help us to improve. We are sorry that you had to face such issues. We always suggest our guests to please let the receptionist know if you find any issue while your are staying at our property and it will be sorted.

10/10 Excellent

Shaun

Business traveller
Liked: Cleanliness, amenities
Stayed 1 night in Jan 2024
Response from Trivelles Regency on Mar 8, 2024
Dear Guest,Thank you for staying at Trivelles Regency and for your review. Your reviews help us to improve. We wish to welcome you again to our property.

10/10 Excellent

Moses

Stayed 2 nights in Jan 2024
Response from Trivelles Regency on Feb 15, 2024
Dear Guest,Thank You for staying at Trivelles Regency. We hope you had a wonderful Experience. Your Review means a lot to us.

10/10 Excellent

Samantha

Stayed 2 nights in Jan 2024
Response from Trivelles Regency on Mar 8, 2024
Dear Guest,Thank you for staying at Trivelles Regency and for your review. Your reviews help us to improve. We wish to welcome you again to our property.

10/10 Excellent

wadmore

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value and close to town. The deluxe rooms with balcony are very large.
Stayed 2 nights in Jan 2024
Response from Trivelles Regency on Feb 15, 2024
Dear Guest,Thank You for staying at Trivelles Regency. We hope you had a wonderful Experience. Your Review means a lot to us.

10/10 Excellent

Moses

Stayed 1 night in Jan 2024
Response from Trivelles Regency on Feb 15, 2024
Dear Guest,Thank You for staying at Trivelles Regency. We hope you had a wonderful Experience. Your Review means a lot to us.

6/10 Okay

Corey

Stayed 2 nights in Jan 2024
Response from Trivelles Regency on Mar 8, 2024
Dear Guest,Thank you for staying at Trivelles Regency and for your review. Your reviews help us to improve. We wish to welcome you again to our property.

8/10 Good

Liam

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Trivelles Regency on Mar 8, 2024
Dear Guest,Thank you for staying at Trivelles Regency and for your review. Your reviews help us to improve. We wish to welcome you again to our property.

8/10 Good

Olivia

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Had everything we needed for our two night stay. Could of been a little cleaner but apart from that it was a nice stay
Stayed 2 nights in Jan 2024
Response from Trivelles Regency on Mar 8, 2024
Dear Guest,Thank you for staying at Trivelles Regency and for your review. Your reviews help us to improve. We wish to welcome you again to our property.

10/10 Excellent

Paula

Stayed 1 night in Jan 2024
Response from Trivelles Regency on Mar 8, 2024
Dear Guest,Thank you for staying at Trivelles Regency and for your review. Your reviews help us to improve. We wish to welcome you again to our property.

8/10 Good

macmilan, Manchester

Stayed 3 nights in Jan 2024
Response from Trivelles Regency on Mar 8, 2024
Dear Guest,Thank you for staying at Trivelles Regency and for your review. Your reviews help us to improve. We wish to welcome you again to our property.

10/10 Excellent

Kaitlin

Stayed 1 night in Jan 2024
Response from Trivelles Regency on Mar 8, 2024
Dear Guest,Thank you for staying at Trivelles Regency and for your review. Your reviews help us to improve. We wish to welcome you again to our property.

4/10 Poor

Jess

Stayed 1 night in Jan 2024
Response from Trivelles Regency on Mar 8, 2024
Dear Guest,Thank you for staying at Trivelles Regency and for your review. Your reviews help us to improve. We wish to welcome you again to our property.

2/10 Terrible

Covaci paula

Disliked: Staff & service
Stayed 1 night in Jan 2024

6/10 Okay

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was very clean and tidy. I was a bit disappointed there was not private parking.
Stayed 1 night in Jan 2024

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty
The room was filthy, marks on walls, clumps of hair on the floor and in the bed. Not convinced the bedding was fresh as it was covered in hair.
Stayed 1 night in Dec 2023

8/10 Good

Matthew

Liked: Staff & service, room comfort
Good
Both enjoyed it thank you
Stayed 3 nights in Dec 2023

10/10 Excellent

Vaishali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Jeffery

Stayed 1 night in Dec 2023

8/10 Good

Sherell

Liked: Room comfort
Good for what you pay
Overall I had a really good stay! I stayed for 3 nights & paid just over £100, the studio room was really nice! Overall the room was clean however, the finishings of the room lack! The walls & skirting boards could do with a repaint & the cleaners could do a better job at making sure the floor is hoovered properly, like every inch, I did have to go out & buy hand soap, bin bags & dish soap but ultimately the room was still very nice! Only other thing is breakfast isn’t offered as there cafe/kitchen was closed & doesn’t look like it’s in use at all really, the staff/receptionists you wouldn’t think work there if they weren’t behind the desk because of how they’re dressed, I had an issue with a vent lid randomly falling down but was quickly moved to another room which I’m thankful for, it’s very central to Nottingham city centre, 5mins in an Uber & 15mins walking, the rooms are well heated to the point where I had to sleep with the windows open the whole stay, all in all I had a pleasant stay! You get your money’s worth if a little more
Stayed 2 nights in Dec 2023

8/10 Good

Carmen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice . .
Stayed 2 nights in Dec 2023

10/10 Excellent

Guy

Stayed 2 nights in Dec 2023

8/10 Good

sarah

Stayed 2 nights in Dec 2023

10/10 Excellent

Aaron

Stayed 1 night in Dec 2023