Northolt Vacation Packages

The staff were so sweet & helpful. This area is very walkable and allows for a glimpse of life in quite a nice area of the city.

This hotel is beautiful and atheistically pleasing. The staff go above and beyond- we visited the spa for a treat which was thoroughly enjoyed also. We celebrated my wife’s 30th birthday and they gave extra special touches. The only thing I can negatively say was the communication prior to arrival wasn’t perfect, despite being Mrs on my booking and talking about my wife’s birthday, I was call Mr multiple occasions. Apart from that this was one of the best hotels I’ve been too.

Check in experience is different for different customers . We were not welcome when we got to the hotel. Some customers got served coffee and told all about the facilities of the hotel We got none. We were told we would receive a text when our room was ready, but didn’t receive that either.

Booked an apartment with city view for 5 nights, was allocated a basement apartment :(. Contacted management of the issue and I was advised there was no apartment available with city view. Interior of apt was OK but we had issue with the heater being constantly on in the living room and our stay was at the end of May, so already quite warm in London, meaning every night we came home to a sauna. Management provided us with fans but it would have been much better if we could just turn off the gas . Do not book for 3 adults if you care about comfort, as the third adult will be left sleeping on a pallet fold out bed with a very thin mattress. Management brought us a second mattress, but the 3rd adult ended up sleeping on the couch pillows. We stayed for 5 nights and management would not bring us fresh toiletries/toilet paper without an extra charge. We are aware this is not a hotel, but 2 rolls of toilet paper for 3 adults and a couple of small containers of shower gel is not enough for 5 days.

Tiny room but sufficient, only just. Very conveniently located.