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Reviews of Canterbury Inn

3 out of 5
Canterbury Inn
170 Mary Street, Niagara-on-the-Lake, ON

Reviews

9.4

Exceptional

Rating 10 - Excellent. 376 out of 538 reviews" "
Rating 8 - Good. 136 out of 538 reviews" "
Rating 6 - Okay. 19 out of 538 reviews" "
Rating 4 - Poor. 5 out of 538 reviews" "
Rating 2 - Terrible. 2 out of 538 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Noella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wi-fi was weak/slow.
Stayed 2 nights in May 2024

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Could hear other guests
Stayed 1 night in May 2024

10/10 Excellent

Ellen

Liked: Property conditions & facilities
Very nice
Stayed 1 night in May 2024

6/10 Okay

Ray

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything great and casual but could've used the AC on, really hot room.
Stayed 1 night in May 2024

10/10 Excellent

Kim

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, easy to walk to Queen Street. Lovely town.
Stayed 3 nights in May 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great property and people!!
Stayed 1 night in May 2024

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, rooms very clean and cozy, continental breakfast great, would stay again gor sure !!!!!!
Stayed 2 nights in May 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
We stay here anytime that we are in NOTL. The staff is friendly, The property is very clean and shows pride of ownership.
Stayed 2 nights in May 2024

10/10 Excellent

David, Old Hickory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

6/10 Okay

Steve

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No A/C, ants and spiders around room. Fire alarm went off a couple times including at 3:44AM. Can hear everything going on in the hallways from your room.
Stayed 1 night in May 2024

10/10 Excellent

Thomas, Lancaster

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, clean, comfortable accommodations. Friendly staff. Conveniently located (walking distance) to shops, restaurants and theatres on Queen St.
Stayed 1 night in May 2024

10/10 Excellent

Maralyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy comfortable accommodation
Stayed 2 nights in May 2024

10/10 Excellent

Liliana

Excellent location at affordable price.
Stayed 1 night in Apr 2024

8/10 Good

Obedia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quaint little spot close enough to everything but far enough away.
Stayed 2 nights in Apr 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and comfortable...best night sleep. Staff nice and accommodating. Will definitely recommend to friends and be back again!!
Stayed 1 night in Apr 2024

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our 4th time staying at the Canturbury Inn. Its a few minutes from the main street which is great to escape the crowds when you need to, but close enough to walk everywhere. The staff are very friendly and inviting. The Inn has been well maintained over the years and while it doesnt have fancy bells and whistles, it has what most need for a comfortable stay. It is also very reasonably priced for the area. Will definitely be back.
Stayed 2 nights in Apr 2024

10/10 Excellent

edwin

Liked: Cleanliness, property conditions & facilities
Quiet location on a residential street with ample parking. Easy walk to main attractions. Very clean room and bathroom was spotless. Friendly and helpful staff with knowledge of the area. Topped off with a simple but excellent breakfast.
Stayed 2 nights in Apr 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Owners are great. Good extra continental breakfast.
Stayed 1 night in Apr 2024

10/10 Excellent

Catherine M.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was lovely, with ample room for three people. We loved the wonderful continental breakfast and on-site pool table. It was a very enjoyable stay.
Stayed 1 night in Apr 2024

10/10 Excellent

Ralph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasant stay.
Stayed 1 night in Apr 2024

10/10 Excellent

Prerana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at Canterbury inn.Owner is super nice and friendly. Rooms were neat and clean. I would surely visit again.
Stayed 2 nights in Mar 2024

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Rajesh

Travelled with family
Liked: Cleanliness, staff & service
Good customer service. Safe neighborhood. Breakfast is served around 8.30 a.m. A bit inconvenient but I think customary.
Stayed 1 night in Mar 2024

10/10 Excellent

AARON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved that we could walk everywhere and that there was so much that was close to us. Great hosts and excellent service! We will stay there every time we come to visit NOTL!
Stayed 2 nights in Mar 2024

10/10 Excellent

Cheng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and good service
Stayed 1 night in Mar 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay for a weekend. Very clean and the owner was super friendly and helpful. Close enough to restaurants and shopping that you can walk. Will definitely be going back!
Stayed 2 nights in Mar 2024

8/10 Good

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean and comfortable. The staff were friendly and accommodating. The decor is a little outdated but overall it was a small quaint hotel.
Stayed 1 night in Feb 2024

10/10 Excellent

Daphny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice experience here! Staff were friendly and we had a warm welcome! Would recommend to anyone! And would definitely stay again!
Stayed 1 night in Feb 2024

8/10 Good

Terri

Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Stayed 1 night in Jan 2024

10/10 Excellent

RUSSEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and property were very clean. The women that checked us in and and out was very nice. Over all very positive experience.
Stayed 1 night in Jan 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spent the night on New Year’s Eve. We really liked the little hotel.
Stayed 1 night in Dec 2023

8/10 Good

Gladstone

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than a slight inconvenience with a bed and changing room, We were impressed with the service and overall accommodation and high stabdard of service.
Stayed 4 nights in Dec 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Caitlin

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

james

Liked: Cleanliness, property conditions & facilities
Just one strange detail. We had an electric kettle in our room with creamers and sugar but now tea or coffee.

10/10 Excellent

Barb

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We especially liked the comfortable bed and firm pillows. Finally a place to stay where we didn’t need our own from home!
Stayed 1 night in Dec 2023

10/10 Excellent

Aaron

Liked: Property conditions & facilities
We had an amazing time staying at this quaint inn, in the heart of Niagara-on-the-lake. We are looking forward to returning in the future and would definitely choose this inn again. Thank you again for a wonderful weekend getaway!
Stayed 2 nights in Dec 2023

10/10 Excellent

Jen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Julianne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Marcy

Liked: Cleanliness, staff & service, property conditions & facilities
An excellent stay. Will recommend to friends.

10/10 Excellent

Theresa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would highly recommend this place. The room & the grounds are very well maintained, quick check in & a lovely continental breakfast. I will definitely stay here again, as it is very cozy & welcoming.
Stayed 1 night in Nov 2023

6/10 Okay

Claire

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
10 minute walk to the Main Street. Bed was awful. Old with foam top - back hurts for four days. Breakfast was boiled eggs and a bagel, plus a few non-perishables. Host was kind.
Stayed 1 night in Nov 2023

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room and contents were great. Common area was well appointed and clean. Pool table in the library was a bonus. Breakfast provided a good start to the day and the staff was personable and capable. The location is very convenient to the old town centre of NOTL.
Stayed 1 night in Nov 2023

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Rooms small, but very comfortable. Great staff and convenient breakfast times.
Stayed 2 nights in Nov 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable, the pool table was nice fearure. I would definitely come back again!
Stayed 1 night in Nov 2023

10/10 Excellent

Betsy

Liked: Cleanliness
Stayed 1 night in Nov 2023

10/10 Excellent

Doug

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was at 2:00pm which is awesome and was super easy. Clean property and spacious room with a gas fireplace. There was a pool table and extensive book collection. The included breakfast was very good and had free parking. It's walkable to the village. We wouldn't hesitate to stay here again.
Stayed 1 night in Nov 2023

10/10 Excellent

Cathy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A truly lovely stay!
Stayed 1 night in Nov 2023