Room, 2 Queen Beds, Non Smoking (Fallsview) | View from room
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Reviews of Wyndham Fallsview Hotel

3.5 out of 5
Wyndham Fallsview Hotel
6455 Fallsview Blvd, Niagara Falls, ON

Reviews

7.6

Good

Rating 10 - Excellent. 1497 out of 3958 reviews" "
Rating 8 - Good. 1098 out of 3958 reviews" "
Rating 6 - Okay. 600 out of 3958 reviews" "
Rating 4 - Poor. 368 out of 3958 reviews" "
Rating 2 - Terrible. 395 out of 3958 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Ever

Disliked: Amenities, property conditions & facilities
No good
Stayed 2 nights in May 2024

6/10 Okay

sooyoun

Travelled with family
Disliked: Cleanliness, amenities
The air conditioner is so loud that it's difficult to sleep. There is a lot of dust and the air is bad.
Stayed 2 nights in May 2024

6/10 Okay

Mike

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was not bad for the price but I'll break this down in a pros and cons Pros -great price -comfortable beds -was able to do an extended checkout -staff was extremely nice and helpful -great location, excellent Mexican restaurant across the street -room was clean -connected to the casino Cons -shower leaked -Netflix did not work on the tv -room I reserved had 2 large windows, one I got had 1 -pool and exercise room key doesn't work unless you get it activated(they won't do it automatically) -$14 for a Gatorade in the lobby - vending machines on each floor only take tokens, no idea how to even get a token -parking is $50 on location, $35 across the street
Stayed 2 nights in May 2024

6/10 Okay

Robert

Liked: Cleanliness
There is nothing unique about this hotel but it’s clean and have very comfortable beds
Stayed 1 night in May 2024

6/10 Okay

Miral

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Just liked my room nothing else. Need improvement in customer service. Reception staff needs to know how to talk with customers one particular guy was very rude. We needed to get some maintenance done in the room. We called room services, they didnt picked up. We were going out, so thought let the staff at concierge know we need this kind of maintenance. That indian/pakistani male staff asked us to go to our room and wait for maintenance staff. We let him know, we are going out and its urgent. He said no, go to your room, maintainence guy is coming. Like they should work on guest's convenience and not us working on their staff's convenience. Please educate your staff on customer service and how to talk with customers. Not coming here again and not going to recommend this place to anyone.
Stayed 1 night in May 2024

4/10 Poor

Amandeep Singh

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 1 night in May 2024

8/10 Good

Dan

Travelled with partner
Location
Stayed 1 night in May 2024
Response from FD MANAGER on May 25, 2024
Thank you for sharing your feedback!

4/10 Poor

Rosa

Liked: Staff & service
Good service at reception. Room is very basic. For approx $300 (expedia discounted price), i would expect some basics, such as shower cap, slippers, robe, etc. I was excited when the c9nceirge mentioned that food and drinks in the room is complementary. There's just water. And I believe coffee. I am here to take in a show and celebrate my birthday. I guess I was hoping for something luxurious... some complementary treats would have been nice
Stayed 1 night in May 2024
Response from FD MANAGER on May 25, 2024
We sincerely apologize for the disappointment you have expressed. We have shared your feedback with the appropriate hotel team.Thank you for your feedback.

10/10 Excellent

Jen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very convenient location in Niagara Falls to attend a concert and the price was reasonable compared to other hotels.
Stayed 1 night in May 2024
Response from FD MANAGER on May 25, 2024
Thank you for sharing your feedback!

8/10 Good

Zaheerabbas

Stayed 2 nights in May 2024

10/10 Excellent

Maryjane

Liked: Cleanliness, staff & service, property conditions & facilities
All Good
Stayed 1 night in May 2024
Response from FD Manager on May 25, 2024
Thank you for sharing your feedback!

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from FD MANAGER on May 25, 2024
Thank you for sharing your feedback!

10/10 Excellent

lodivina

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent on everything.
Stayed 1 night in May 2024
Response from FD Manager on May 24, 2024
Thank you for your feedback!

8/10 Good

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff , staff was very helpful, no coffee maker, only expresso coffee maker, would be nice if there was a microwave in room
Stayed 2 nights in May 2024
Response from FD Manager on May 24, 2024
Thank you for your feedback!

6/10 Okay

Bhavik

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Didn’t like the fact that the hotel was not tied up with we go bus like other hotels which were near, expensive compare to its other competitors with inconveniences of everywhere to go.
Stayed 3 nights in May 2024
Response from FD Manager on May 24, 2024
We sincerely apologize for the disappointment you have expressed. We have shared your feedback with the appropriate hotel team.Thank you for your feedback.

8/10 Good

Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area close to everything but I wish they'd provide a transportation like the other hotels do the water showers and bath was a little cool wasn't too warm. Good value I kind of wish they provided breakfast vouchers
Stayed 1 night in May 2024
Response from FD MANAGER on May 23, 2024
Thank you for sharing your feedback!

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the Falls; excellent location for reasonable price; lots of eating choices---even Starbucks on site!
Stayed 3 nights in May 2024
Response from FD MANAGER on May 23, 2024
Thank you for sharing your feedback!

10/10 Excellent

john

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walking to all the falls attractions
Stayed 2 nights in May 2024
Response from FD Manager on May 22, 2024
Thank you for your feedback!

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Glad that not much changed with the change to Wyndham. Plan on staying here again some time.
Stayed 2 nights in May 2024
Response from FD Manager on May 22, 2024
Thank you for your feedback!

10/10 Excellent

Sattie

Service was excellent. No dislikes so far
Stayed 1 night in May 2024
Response from FD Manager on May 22, 2024
Thank you for your feedback!

6/10 Okay

Giselle

Stayed 1 night in May 2024
Response from FD MANAGER on May 23, 2024
Thank you for sharing your feedback!

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Very fancy looking hotel. Came with a lot of coupons for dining and activities and everything was close to the hotel
Stayed 1 night in May 2024
Response from FD Managers on May 22, 2024
Thank you for your feedback.

10/10 Excellent

Cathy, Scarborough

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet
Stayed 1 night in May 2024
Response from FD Manager on May 21, 2024
Thank you for your Feedback!

10/10 Excellent

Letty, Pickering

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from FD Managers on May 22, 2024
Thank you for your feedback.

10/10 Excellent

Bounthanh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from FD Managers on May 22, 2024
Thank you for your feedback.

10/10 Excellent

Edward, Unionville

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very loud at night
Stayed 1 night in May 2024
Response from FD Manager on May 21, 2024
Thank you for your feedback.

2/10 Terrible

Ahmad

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
The staff was unprofessional and very rude behavior that was very surprised me because the person that i explained the behavior is the manager and her name is amandeen I guess but she was the manager.
Stayed 1 night in May 2024
Response from FD Managers on May 22, 2024
Thank you for proving us with feedback from your stay. I am very sorry to hear that you are unhappy with your experience at our hotel.

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient
Stayed 4 nights in May 2024
Response from FD Manager on May 21, 2024
Thank you!

8/10 Good

gloria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the covered bridge walkway to the Casino. Good Staff interaction. Washroom a bit too small.
Stayed 1 night in May 2024
Response from FD Manager on May 21, 2024
Thank you for your feedback.

4/10 Poor

Dongni

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from FD Manager on May 21, 2024
Thank you for your Feedback!

10/10 Excellent

Roberta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For being a Wyndham in a decent area, we were somewhat disappointed with our room. It was older and out dated, we were on the 7th floor and could still hear traffic. The closet doors were plywood, stained, and hard to open. No handle just a cut out. The phone did not work when we arrived as well as the toilet wouldn't flush. The Television, when turned on, would keep turning itself off. After playing with the remote (each time we turned the set on), then the television would stay on. We got to the point where we left it on all the time. Our elevator was letter "C" in a back hallway with extremely small signage. We had to ask were it was. All in all, the area outside and around the property was lovely. Since it is on a hill, walking down to see the falls was good...walking up, well....... Would stay there again.
Stayed 2 nights in May 2024
Response from FD Manager on May 21, 2024
We sincerely apologize for the disappointment you have expressed. We have shared your feedback with the appropriate hotel team.Thank you for your feedback.

10/10 Excellent

Jo-Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Friendly staff. I would definitely return!
Stayed 2 nights in May 2024
Response from FD Manager on May 21, 2024
We can't wait to welcome you back!

10/10 Excellent

Binnepreet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean for your $. Definitely staying here again next time!!
Stayed 2 nights in May 2024
Response from FD Manager on May 21, 2024
Thank you for your kind words!

4/10 Poor

Rebecca

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Parking was $35 (across a busy intersection) or $70, which apparently had to be reserved in advance because every spot was full or blocked off with cones. Restaurants at the hotel had no options within my dietary restrictions. Ice machine was broken and flooded for my entire stay. In-room jacuzzi had a broken stopper so we had to stuff washcloths down there to fill the tub, which took 45 minutes with the low water pressure. Arcade had a $15 facility fee per person, plus the cost of the games. A $600 stay turned into $900. Outrageous! Will never be back.
Stayed 3 nights in May 2024
Response from FD Manager on May 21, 2024
We sincerely apologize for the disappointment you have expressed. We have shared your feedback with the appropriate hotel team.Thank you for your feedback.

10/10 Excellent

steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, new, well maintained hotel. Clean and quiet. My only issue was that my card would not open the pool/spa door so I just gave up and didn't use it. Also, it is not an easy walk from this hotel, or any of the other hotels in the vicinity, to the falls due to the presence of the casino. You have to take a long circuitous walk around the casino to get down to the falls. There's a direct path down the street that goes to the Behind the Falls office. But that was blocked off. The hotels along this avenue need to band together and open up another access point to the falls. It could be an easy 5 minute walk. Instead walking all the way around the casino is 15-20 minutes. Each way.
Stayed 1 night in May 2024
Response from FD Manager on May 21, 2024
We sincerely apologize for the disappointment you have expressed. We have shared your feedback with the appropriate hotel team.Thank you for your feedback.

4/10 Poor

emily

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The room was not very clean. It was old and didn’t even have proper curtains. The building is very dated and seems dirty. There is no valet parking, for $50 there should definitely be valet.The location is good and that’s the only good thing about this hotel.
Stayed 1 night in May 2024
Response from FD Manager on May 21, 2024
We sincerely apologize for the disappointment you have expressed. We have shared your feedback with the appropriate hotel team.Thank you for your feedback.

10/10 Excellent

Geraldine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great and very convenient place if you want to explore around and see the horseshoe falls at an affordable price. It is near a casino, restaurants inside and around the hotel, trails, and shopping mall. The only thing that got me was the parking is not free. You pay extra if you want to park insite. Other than that, it’s a great place to stay. Also, the receptionist is very helpful! Ms. Daoni went above and beyond! Really appreciate her
Stayed 3 nights in May 2024
Response from FD Manager on May 22, 2024
Thank you for your feedback!

6/10 Okay

Diana

Travelled with family
Room needs some help. Bed was very uncomfortable . Bathroom had mold in shower
Stayed 2 nights in May 2024
Response from FD MANAGERS on May 18, 2024
We sincerely apologize for the disappointment you have expressed. We have shared your feedback with the appropriate hotel team.Thank you for your feedback.

8/10 Good

Alyssa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was awesome! loved the jetted tub and the beds are so cozy. one major downside for us was the shower. The door did not close so water sprayed out onto the floor and the water was luke warm at its hottest. great stay otherwise!
Stayed 1 night in May 2024
Response from FD MANAGER on May 18, 2024
Thank you for sharing your feedback!

8/10 Good

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
7.99 for a can of Buble may be a bit excessive. Stay away from the convenience store in the hotel. Obscene pricing.
Stayed 3 nights in May 2024
Response from FD MANAGERS on May 18, 2024
We sincerely apologize for the disappointment you have expressed. We have shared your feedback with the appropriate hotel team.Thank you for your feedback.

10/10 Excellent

Tim

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here. Great value. Convenient and walkable to the falls, Clifton Hill and in our case the Convention Centre.
Stayed 3 nights in May 2024
Response from FD MANAGERS on May 18, 2024
Thank you for sharing your feedback!

10/10 Excellent

Brett

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, comfortable and recently renovated. Great staff, service and value. Would book here again and would recommend to friends.
Stayed 2 nights in May 2024
Response from FD Managers on May 15, 2024
Thank you for the feedback.

10/10 Excellent

Nola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of venues close by. Can get to Fallsview Casino without having to go outside. Convenient and comfortable setting.
Stayed 1 night in May 2024
Response from FD Managers on May 15, 2024
Thank you for the feedback.

8/10 Good

Nitin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from FD Managers on May 15, 2024
Thank you for the feedback.

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from FD Managers on May 15, 2024
Thank you for the feedback.

6/10 Okay

LUCY

Disliked: Staff & service
Stayed 1 night in May 2024
Response from FD Managers on May 15, 2024
Thank you for the feedback.

4/10 Poor

Noor

Travelled with group
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
We were in an accessible room and the telephone didn’t work. The staff at the front desk was so misinformed. The vending machine on our floor didn’t work, there was no sign on it. We had to go all the way to the lobby from our tower 3 times to get tokens for vending machines because the front desk staff gave us incorrect information about which floor the vending machine would work. In the end we had to walk all the way to another tower to get to the working vending machine. The temperature control system in the room is so bad, it turns on to either too cold and then turned off to make the room hot, all of us had stuffy noses the next day. While we were there our elevator also got stuck and the door wouldn’t open. Luckily upon trying a couple of times, the doors opened themselves but it’s clear they need maintenance. The location of the hotel is great, and they give you coupons for nearby attractions & restaurants. But honestly, it wasn’t a hotel I’d be returning to again. Go with Marriot!
Stayed 1 night in May 2024
Response from FD MANAGERS on May 18, 2024
We sincerely apologize for the disappointment you have expressed. We have shared your feedback with the appropriate hotel team.Thank you for your feedback.

10/10 Excellent

Trish

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from FD Managers on May 15, 2024
Thank you for the feedback.

6/10 Okay

Katlyn

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024
Response from FD Managers on May 14, 2024
Thank you for your feedback.

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay exactly what me n the wife needed!
Stayed 2 nights in May 2024
Response from FD Managers on May 14, 2024
Thank you for your feedback.