Ratings based on 3,631 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
83% of guests recommend
3.8 Room cleanliness
3.6 Service & staff
3.7 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom IN

Nice hotel, but not totally welcoming

Posted 26-May-2015
The hotel was nice and clean. The rooms were large and everything was within walking distance. The elevators weren't working for our entire stay, and the parking is $20 a night. There is $5 parking across the street.
2 out of 5
by A verified travellerfrom NJ

Too expensive for what you get

Posted 26-May-2015
Proximity to horseshoe falls was great - can take the incline railway for $2 a trip and puts you right there!!! Parking on premises $20 a day which is higher than competitors, wifi $10 a day. everything you may need - has an additional fee
4 out of 5
Recommended
for Families
by A verified traveller

Good hotel.

Posted 26-May-2015
Pros: Walking distance to the falls (10 mins). Clean. Nice view of the falls from our falls view room.
Location: Next door to Embassy Suites that has "Keg" restaurant. We went there for dinner and liked it. But then we went to their breakfast buffet and hated it!
We stayed with our 4 year old for 2 nights over the Memorial Day weekend. Good: (1) The hotel is walking distance to the falls and nearby restaurants. (2) We got a nice room overlooking the falls. Bad: (1) The hotel doesn't have any restaurants on site and you have to either walk or get transported to a restaurant. (2) We got a room that was right next to an observation deck, and nearly 24/7 we could hear loud voices from tourists that were looking at the falls, making it very difficult for us to fall asleep. When we were checking out and complained about the constant noise, the clerk said we should have called them and they would have sent someone to stop the noise. Our only question was: do you really expect us to call you to send someone every 5 minutes? We were surprised they didn't warn us about the noise when we were checking in and they saw a child with us. We were hoping they'd offer us some sort of discount for the inconvenience, but they didn't.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 26-May-2015
Pros: location
Cons: nothing
Location: restaurants
loved it. close to restaurants and shops . and the falls !
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Newport, Kentucky

Great view. Did not disappoint.

Posted 25-May-2015
Pros: The view and the location were tops. The facility itself was nice enough.
Cons: The in room coffee was weak and tasteless.
Location: The incline to the falls just behind the hotel is worth paying for. Around the hotel there are tons of places to eat.
Clean hotel with updated room décor. We were on the 7th floor. If you want a more spectacular view of the falls ask for a room on a higher floor. Ours was good though.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Dallas, Tx

TV Lacking desired Networks

Posted 25-May-2015
Pros: Excellent staff, very cordial and helpful.
Cons: Complete Television Network services. To provide a general dining area, and in particular full breakfast menu.
Location: Excellent location, within walking distance for breakfast and dining, casino, general shopping and specifically the Canadian Falls.
No breakfast or dining area. We had to go out to eat. No Mini-Refrigerator. As rated above, very good service by staff. If we travel to Niagara Falls again, we would not hesitate to stay at the Oakes again. Thank you for a comfortable stay.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom toronto

Close To The Falls + Casino. Buses Close By.

Posted 21-May-2015
Pros: Close To Every Thing I Wanted To Do.
Cons: Coffee Shop/Cafe In Lobby. Coffee Maker That Works. Tea Not Coffee.
Location: The Falls Casino Buses Coffee/Cafe Near By.
Great Weekend. But The Hotel Had No Coffee Shop/Cafe. No Late Night Snacks Around. The Room Coffee Maker Did Not Get Hot. And Not Every One Drinks Coffee. Love To See Tea Bags Next Time.
1 out of 5
by A verified traveller

AWFUL HOTEL

Posted 20-May-2015
Pros: nothing
Cons: change your prices, its ridiculous.
awful hotel for the price you pay , they do not include parking, its extra, along with a fridge, and wifi, the hotel smelt terrible, there was no food service, and the room was nothing like it was advertised. I'm pretty sure they put me in the older part of the hotel. I paid a lot of money for one night and it was the worst experience i've ever had. The AC was soooo loud, the beds were uncomfortable, and the pillows, and I would never stay here again. DONT WASTE YOU MONEY OR TIME WITH THIS HOTEL. IT WAS AWFUL AND I WOULD OPT FOR ANOTHER HOTEL AND ACTUALLY GET MY MONEY WORTH AT A NICE PLACE!!!!!!!
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Huntsville, Ontario

Nice and close to the falls.

Posted 19-May-2015
Loved the view. Didn't care for the surprise $20 per day for parking. Overall great stay.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 19-May-2015
No good channels and no fridgenin our room. View is good though.