Ratings based on 2,963 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
83% of guests recommend
3.8 Room cleanliness
3.6 Service & staff
3.7 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Eudora Kansas

Excellent view

Posted 24-Jul-2014
Pros: The View and the very clean room
Cons: cant think of anything
Location: The Falls, beautifull flowers, easy access to the falls. The shops and more shops and lots of restaurants but they are pricey
We were so impressed with the view from our room on the 13 th floor. We could see all the falls from the room as if you were down there by the water.
4 out of 5
Recommended
for Everyone
by A verified traveller

The room was just as advertised. Very good view.

Posted 23-Jul-2014
Pros: The view of the falls.
We had a very good time and the hotel was a great part of this.
3 out of 5
by A verified traveller

Nice View if you are on the upper floors

Posted 23-Jul-2014
Pros: Location
Cons: Decor
OK Hotel, décor in rooms is out dated, there were even rips in the couch arms. Big Bath, small shower
4 out of 5
Recommended
for Everyone
by A verified traveller from Wayne, Michigan

Great view of Niagara Falls

Posted 22-Jul-2014
Pros: The view of the falls.
Cons: Better parking and a continental breakfast.
Location: The location is great lots of things to do in walking distance.
Checking in only took a few minutes, the room was clean and comfortable. The parking wasn't the greatest, there is a charge per night to park in their lot on top of the room price, and the lot isn't large enough to accomadate all guests so the overflow lot was an unsecured Apple Bees parking lot. A continental breakfast or snack bar would have been nice. You have to leave the hotel if you want anything to eat. There was a small coffee pot in our room & enough coffee to make two cups. So if all you are looking for is a great few of the falls this is it!
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel amazing stay will recommend to others

Posted 22-Jul-2014
Amazing stay lived the room and view was out of this room fell in love
3 out of 5
Recommended
for Families
by A verified traveller

Oakes

Posted 21-Jul-2014
Pros: view
Cons: closets & safes Continental breakfast on site
No safe no closet tub is too high Have a good day!!!
4 out of 5
Recommended
for Everyone
by A verified traveller from Orillia, Ont.

great view of both falls on the eleventh floor

Posted 21-Jul-2014
Location: good location to falls and a short walk to cifton hill
normal size rooms but the view is what I paid for. Didn't disappoint. Don't know about the tv because we never turned it on. Paying for parking, fridge and wifi should be all included with the price of a room. I suggest you up the price of the rooms to include parking and a fridge like other places we've stay do. Then there's no surprizes.
4 out of 5
Recommended
for Everyone
by A verified traveller from GB

Close to falls. Walking distance to everywhere

Posted 21-Jul-2014
The hotel was so close to the falls that we could feel the mist from it nice and close to everything!
3 out of 5
Recommended
for Everyone
by A verified traveller

GREAT VIEWS

Posted 21-Jul-2014
Pros: The Hotel staff was terrific.
Cons: Completing the updating process will help immensely.
Location: Located near everything and the views again are spectacular
Hotel is still being renovated and there is NO cable/satellite TV available. Room was very tidy although bed was a little stiff for my taste.
2 out of 5
by A verified traveller

Reasonable view

Posted 21-Jul-2014
Fitness centre not accessible until 9 am. Unacceptable Did not have I nternet signal in rooms. Unacceptable No cable tv for first two days of our stay. Unacceptable No movie channels. Access to parking lot via indoor swimming pool. Unacceptable Cleaning rooms each day below average standard. Ice bucket not drained of melted ice for three days and new coffee cups not provided each day. Unacceptable