Ratings based on 3,755 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
83% of guests recommend
3.8 Room cleanliness
3.6 Service & staff
3.7 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Kansas

Premium room 2Q 1pullout couch fall view.

Posted 30-Jul-2015
Fallview was worth every penny. Amazing! Hotel needs an upgrade and free breakfast. Go here anyway and get the view.
4 out of 5
Recommended
for Everyone
by A verified traveller from Hamilton Ontario

Gotta get away Niagara

Posted 28-Jul-2015
The hotel was fine. I was happy with everything about the facility. Bring your wallet as every other business in the area wants in side it. All you can eat breakfast across the road was $6.99. Yet an apple juice for my daughter was charged $4! No refills. Fireworks we good but hidden by some trees while out side the property. I wish I went to the 14th observation at the hotel. Next time I guess.
5 out of 5
Recommended
for Everyone
by A verified traveller from Brooklyn, New York

Nice, clean, close by to every thing Niagara Falls

Posted 28-Jul-2015
Stayed July 22, 2015 - July 23, 2015. Check at this hotel starts at 3pm (others in the area check in is at 4pm). We got there just before 3 and check in was not an issue, It was fast and simple. Hotel reception very friendly. Our room was "falls side". So the view wasn't exactly what I expected but it still was pretty nice. Falls side room does not mean a Falls View room. Just a tip when booking for a falls view room. Expedia does not make this clear. The room was clean, fresh and airy. I really have no complaints but then I only booked the hotel for one day and most to that time was spent out in the Falls area.
4 out of 5
Recommended
for Everyone
by A verified traveller from new jersey

Nice view of Niagara Falls

Posted 28-Jul-2015
What a wonderful experience .The hotel and staff are top notch. The rooms were very nice and clean, the staff , wonderful
5 out of 5
Recommended
for Everyone
by A verified traveller from Pittsburgh, Pa

Nice hotel close to the incline and the Falls.

Posted 27-Jul-2015
Great location! We had a king bed with sofa bed and jet tub. It was a spacious room for a family of 4, but the sofa bed was a twin bed not a double.
4 out of 5
Recommended
for Everyone
by A verified traveller from Cincinnati, OH

Located near Niagara Falls

Posted 26-Jul-2015
Pros: Location and view of the Falls.
Cons: Front desk answering the phone quicker
Location: Close to the incline and walking paths.
Good place to stay and conveniently located for what we wanted to do.
2 out of 5
by A verified traveller from Kimball, Ne

Somewhat disappointed with the view of the falls

Posted 25-Jul-2015
Pros: The location and the front desk staff.
Cons: Emphasize the location to the falls rather than advertise the view of the falls which is not as advertised.
Location: There was plenty of things to do within walking distance of the hotel for all age groups.
The view.of the falls was not as advertised due to the tree growth. Our room had a peach pit on the baseboard in plain sight and had to ask that the room be cleaned. The room was promptly cleaned. There is an additional local tax that generates revenue to help fund the fireworks display and help pay for the coupon books. This we were told is "volunteer" and would be deducted upon request. All of the businesses complied except Oakes. They would not remove the "volunteer" tax, which for us was $43.+ dollars. I don't feel that the room was as good as the price would indicate.
5 out of 5
Recommended
for Everyone
by A verified traveller from indianapolis, IN

Nice view, right at the falls.

Posted 23-Jul-2015
Great views, close to falls. Parking was easy and close, although cost was $20 per day.
4 out of 5
Recommended
for Everyone
by A verified traveller from Pennsylvania

Great view!

Posted 22-Jul-2015
Pros: The view was great and location was convenient.
Cons: Not really. As I mentioned, the swimming pool was small. Not much could be done about that.
Location: Location was very good. Bus stop right outside the door. Walking distance to the falls. Probably 20 minute walk (if you have children).
We stayed in a Fallsview Premiere room. Had view of both Canadian and American falls. Looked like a postcard. Room was very clean and nicely updated. Staff was very nice. Location was great as well. The only thing I wasn't crazy about was the size of the swimming pool. It was on the small size. But, we didn't go to Niagara Falls to swim in the hotel room. If I ever come back to Niagara Falls I will be staying at Oakes:)
3 out of 5
Recommended
for Everyone
by A verified traveller

Les draps n’étaient pas propres à notre arrivée

Posted 22-Jul-2015
Pros: Le personnel est chaleureux
Cons: Revoir la proprété dans les chambres
Location: l'hotel est tres bien situé
A notre arrivée, nous avons constaté que les draps du lit n'avaient pas été changés....bref ils n’étaient pas propres du tout. :-(