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Reviews of Fairway Inn by the Falls

2 out of 5
Fairway Inn by the Falls
5958 Fallsview Blvd., Niagara Falls, ON

Reviews

6.2
Rating 10 - Excellent. 162 out of 1003 reviews" "
Rating 8 - Good. 243 out of 1003 reviews" "
Rating 6 - Okay. 263 out of 1003 reviews" "
Rating 4 - Poor. 169 out of 1003 reviews" "
Rating 2 - Terrible. 166 out of 1003 reviews" "

6.2/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Vinay

Travelled with family
Disliked: Cleanliness, amenities
Very pathetic services, no AC working. Even after complaining no one is there from an hour
Stayed 1 night in May 2024

2/10 Terrible

Saumya

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst stay of my life; first they assigned us two room on different levels on different sides of the hotel even when we asked for the adjacent rooms or rooms on the same floor; the room I Was assigned was filthy, had used socks on the floor, no hot water in the room, room was smelling like smoke and it was not at all upto the standards to even breath for any human being. Other room I was assigned, doesn’t have any working locks from inside. When we asked for a change of rooms, reception guy stated they don’t have any rooms left and every guest has checked in already and now they can’t move anybody (even when there were two guests were waiting right behind us for checking in, so he was lying on our faces, because if you don’t have rooms then how could you give rooms to other guests? Later we saw the same guests have been accommodated even when they didn’t have rooms left, atleast lie with smartness) Then we struggled with rooms for sometime to manage it there, when we couldn’t , we decided to leave the rooms and went to reception, then this lady gave me another room on the 2nd level, that also doesn’t have any hot water running. And in midnight we figured out some bedbugs crawling on the bed,we were awake; after cleaning the sheet,we slept for sometime,in morning after 2-3 hours me and my friend get worse bites reaction on our bodies, all over the hand, back, stomach and legs, it’s been 2 days But I still have those hives from the bedbug bites,good luck if you still stay here
Stayed 1 night in May 2024

8/10 Good

Nathanael

Liked: Cleanliness, staff & service, property conditions & facilities
Great area and convenient. Room was clean and comfortable.
Stayed 1 night in May 2024

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, staff & service
Good Location
Stayed 1 night in May 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was very reasonable at $10 Room was clean. Gentleman and lady working front desk very helpful. Only thing was there was a weird smell in the room even though it was very clean.
Stayed 1 night in May 2024

2/10 Terrible

Ashlie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
ROACHES. Rude customer service. ROOM 119 has roaches and bedbugs. They don’t like to refund.
Stayed 1 night in May 2024

6/10 Okay

Vineeth

Stayed 1 night in May 2024

6/10 Okay

mishant

Travelled with family
Disliked: Staff & service, property conditions & facilities
Inconvenient
Stayed 1 night in Apr 2024

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Very polite great accommodations did not like to have to pay for parking
Stayed 3 nights in Apr 2024

10/10 Excellent

Connie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location was perfect
Stayed 1 night in Apr 2024

10/10 Excellent

ADAN SERGIO

Travelled with group
Liked: Amenities, property conditions & facilities
Everything great
Stayed 1 night in Apr 2024

10/10 Excellent

gregoria

Stayed 1 night in Apr 2024

6/10 Okay

Joel

Stayed 2 nights in Apr 2024

10/10 Excellent

Hejab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and staff was lovely. No issues whatsoever and it’s in a great location !
Stayed 1 night in Apr 2024

8/10 Good

James

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Nadeem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2024

8/10 Good

Christine

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

2/10 Terrible

Christine

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The room was in terrible condition. There were holes in the walls, baseboards missing, carpet missing, one bed was terrible old and saggy, the bathroom floor tile cracked, bathtub was all chipped. The room was musty, my husband and daughter were sick from the mold. We tried to get our money back, but the staff was uncooperative and rude. I recommend going any where else.
Stayed 2 nights in Apr 2024

10/10 Excellent

Salwant singh

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

8/10 Good

Charlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall a good stay. I would definitely book it again.
Stayed 1 night in Apr 2024

4/10 Poor

allan

Disliked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Jacob

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great location
Stayed 1 night in Apr 2024

2/10 Terrible

Jaylan

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty property and rude staff. They charged me over $300 for a room when the promised price was $79. Never going back here ever again.
Stayed 1 night in Apr 2024

6/10 Okay

Wendi

Travelled with family
Liked: Staff & service
Overall the room was fine but was the most average and highest priced for our trip. Drab decor. Does have fridge and microwave in room. No in room coffee or hairdryer. No outlet locations near bed and bedside lamp didn’t work. Several outlets near sink. No alarm clock. Have to pay to park. Good location if want to walk to falls and surrounding attractions.
Stayed 1 night in Apr 2024

2/10 Terrible

Dennis

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dirty, washroom was dirty still have hair, tub was dirty, carpet smells bad
Stayed 1 night in Apr 2024

10/10 Excellent

Tvisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Nitin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property
Stayed 1 night in Mar 2024

2/10 Terrible

Precious

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Zori

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I will probably never come back here or let anyone else from my friends or family come here, when I checked in, they asked me how many people I said only one and it’s me, and I had my friend came over to say hi cause I was visiting Niagara. The manager came banging on my door, telling me to ask my friend to leave and my friend already paid for the parking and he wants my friend to leave if he don’t, he will call the police on me.!! I’m like what the actual F! What type of service is this?! I sincerely never had this type of experience before and I do not recommend anyone to come here. This is Family business and they’re not professional their Indians. What do you expect?! Do you know what’s funny before that incident one of the other staff ((accidentally)) opened my door while I’m in the room trying to give it to someone else I was so shocked I did not even say anything like how can you not know that this room is already checked!!! I swear they are so close from getting me to file a lawsuit let alone they took more money for the deposit because I decided to give them cash !! Shady business do not come here !
Stayed 2 nights in Mar 2024

2/10 Terrible

Satvinder, Brampton

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Pricewise property is not good ,need whole renovation and washroom, carpet
Stayed 1 night in Mar 2024

2/10 Terrible

Jamie

Liked: Property conditions & facilities
Disliked: Staff & service
You have to pay for parking extra
Stayed 1 night in Mar 2024

8/10 Good

Vineet

Travelled with group
Liked: Cleanliness, staff & service
Property location is good as walking distance to falls and nearby restaurants.self parking facility is also comfortable.
Stayed 1 night in Feb 2024

6/10 Okay

Tejaskumar

Liked: Cleanliness
Stayed 1 night in Feb 2024

6/10 Okay

Sally

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Justine

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Alireza

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
They renting Parking spots to public, so it's not safe, not quiet and not easy parking anymore.
Stayed 1 night in Dec 2023

4/10 Poor

araz

Disliked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Dec 2023

4/10 Poor

David

Travelled with family
Disliked: Cleanliness, amenities
Stayed 2 nights in Dec 2023

10/10 Excellent

Mani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Chandra

Liked: Staff & service
Stayed 1 night in Dec 2023

6/10 Okay

Mohammad

Stayed 1 night in Dec 2023

10/10 Excellent

Emmanuel

Liked: Staff & service
Stayed 1 night in Dec 2023

8/10 Good

Tenzing

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2023

2/10 Terrible

JERRIN

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was not clean and it’s disgusting…
Stayed 2 nights in Dec 2023

2/10 Terrible

Dominic

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Badhon

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Sasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Susan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Carlos, Toronto

Disliked: Cleanliness, staff & service, property conditions & facilities
No hot water no heat
Stayed 1 night in Nov 2023