First, the property is advertised as allowing for access from Newark (EWR) terminals on foot. This is NOT the case. There is no (safe) way to get to the hotel on foot. So you are left with a shuttle that is (per the posted signs) supposed to come every 15 minutes, and comes every 25-30 minutes, at least for the 2 days I was there. (Which is all that matters to me.). No apology, no explanation, and no attempt to rectify (how about a free snack or drink ?)