Exterior

Reviews of Wyndham New Orleans - French Quarter

4 out of 5
Wyndham New Orleans - French Quarter
124 Royal St, New Orleans, LA

Reviews

8.6

Excellent

Rating 10 - Excellent. 1670 out of 3144 reviews" "
Rating 8 - Good. 859 out of 3144 reviews" "
Rating 6 - Okay. 341 out of 3144 reviews" "
Rating 4 - Poor. 160 out of 3144 reviews" "
Rating 2 - Terrible. 114 out of 3144 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was excellent it is one block from Bourbon St., one block from Canal St. so everything we wanted to see was with 5 or 6 blocks.
Stayed 3 nights in May 2024

10/10 Excellent

Scott, Burbank

Travelled with family
Liked: Cleanliness, staff & service, amenities
The property itself was fine, good staff clean reasonable rooms. Gets a bit noisy outside next yo store and liquor store. Get a lot of homeless hanging around. Police do patrol area regularly and chase people out
Stayed 4 nights in May 2024

8/10 Good

Jennie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location for the price and proximity to both Bourbon Street and other NOLA attractions.
Stayed 4 nights in May 2024

8/10 Good

Carla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a good location in the French Quarter. Reasonable for valet parking.
Stayed 2 nights in May 2024

8/10 Good

Lenore

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2024

8/10 Good

RAVI

Liked: Cleanliness
Stayed 3 nights in May 2024
Response from Customer Service on May 26, 2024
RAVI, thank you for your positive rating! The team at Wyndham New Orleans - French Quarter is delighted you enjoyed your stay. We look forward to welcoming you back soon!

8/10 Good

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Customer Service on May 26, 2024
Thank you for the 4-star rating, Gloria!It's pleasing to know we've left you with a great impression. We can't wait to see you again soon so we can share an even better experience with you at Wyndham New Orleans - French Quarter. Thank you again for sharing!

6/10 Okay

Sheenah

Business traveller
Liked: Staff & service
The rooms are a bit dated. My tub was starting to drain very slowly my last night out of nowhere. I didn’t wash my hair or use any products that would cause it to drain slowly causing the tub to fill up almost to my ankles. Also killed some grayish insect of some sort crawling on my wall.
Stayed 3 nights in May 2024
Response from Customer Service on May 24, 2024
Sheenah, thank you for sharing your thoughts. We appreciate you bringing these matters to our attention. Your feedback provides valuable insights, and we will address the bathroom and upkeep issues you mentioned. We hope to have another opportunity to improve your experience in the future.

8/10 Good

William

Travelled with family
Liked: Staff & service
Crowded, no traffic organization, no signs at hotel for unloading. Everyone has their hand out for a tip.
Stayed 1 night in May 2024
Response from Customer Service on May 23, 2024
William, thank you for sharing your experience. The feedback regarding the traffic organization and signage during unloading has been passed along for consideration. Our team aims to create a welcoming atmosphere, and we appreciate your input. We hope to serve you again in the future at Wyndham New Orleans - French Quarter.

6/10 Okay

Edmond

Travelled with family
Disliked: Amenities
Did not feel safe. Homeless,vagrants etc on or near property at all times, theft event at market across street from hotel entrance, trash on street. Very unpleasant. Wyndham needs to relocate off Royal Street!
Stayed 2 nights in May 2024
Response from Customer Service on May 23, 2024
Edmond, the safety and comfort of guests are top priorities, and any concerns raised about the surrounding area are taken seriously. The area around the hotel is lively, yet we recognize that different guests can have varying experiences. Your feedback about the nearby market and street cleanliness has been noted. We hope for an opportunity to provide a more enjoyable visit in the future.

10/10 Excellent

Yesika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Customer Service on May 24, 2024
Thank you for your fantastic rating! The team at Wyndham New Orleans - French Quarter is thrilled to see you had a wonderful stay. We hope to welcome you back for another exceptional experience soon!

10/10 Excellent

Beverly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This room was simple but had everything we needed. The staff were so nice. We were here at the end of a rough trip and grateful for the comfy beds and quiet room.
Stayed 1 night in Apr 2024
Response from Customer Service on May 23, 2024
Beverly, thank you for sharing your positive experience at the Wyndham New Orleans - French Quarter. The team is delighted to hear that you found the room comfortable and quiet, especially after a challenging trip. We appreciate your kind words about our team members. We look forward to welcoming you back soon!

10/10 Excellent

Rickey

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Customer Service on May 24, 2024
Rickey, thank you for your positive rating! The team at Wyndham New Orleans - French Quarter is thrilled you enjoyed your stay. We look forward to welcoming you back!

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property and staff is excellent, eager to help
Stayed 2 nights in May 2024
Response from Customer Service on May 23, 2024
Annie, thank you for your wonderful feedback about your stay at Wyndham New Orleans - French Quarter. It is delightful to hear our team members made your experience enjoyable. We look forward to welcoming you back soon!

10/10 Excellent

Edith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our weekend in New Orleans and our stay at Wyndham French Quarter was excellent. Thanks to the staff great hospitality and very helpful.
Stayed 3 nights in May 2024
Response from Customer Service on May 21, 2024
Edith, thank you for your kind words about Wyndham New Orleans - French Quarter. The team members are delighted to hear you had an excellent stay and felt well taken care of. We're looking forward to welcoming you back for another wonderful visit.

4/10 Poor

Andrew

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Bad lighting in room, felt like a dungeon. Bed was uncomfortable and the lobby felt generally chaotic and unwelcoming (in addition to an overwhelming cleaning chemical smell). Location was good, within walking distance to bourbon street and other points of interest.
Stayed 4 nights in May 2024
Response from Customer Service on May 21, 2024
Andrew,Thank you for your feedback. It is great to hear that you appreciated our convenient location. Your comments regarding the room ambiance, bed comfort, and lobby environment will be taken into consideration as we continuously work to improve our services. Should your travels bring you back, we would love the opportunity to provide a more enjoyable experience.

10/10 Excellent

Dante Omar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was safe and my room was clean and it was close to shopping and eating
Stayed 3 nights in May 2024
Response from Customer Service on May 20, 2024
Dante Omar, thank you for sharing your positive experience at Wyndham New Orleans - French Quarter. We're delighted that you found your room clean and appreciated the convenient location. We hope to welcome you back soon!

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Will be back
Stayed 3 nights in May 2024
Response from Customer Service on May 20, 2024
Tammy, thank you for your kind words and for choosing Wyndham New Orleans - French Quarter. The team is thrilled to hear you had a great experience. We're looking forward to welcoming you back!

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Customer Service on May 20, 2024
Carol, thank you for choosing Wyndham New Orleans - French Quarter! We're delighted you had a positive experience with us. We hope to welcome you back soon!

10/10 Excellent

SANDI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NICE SMALL BOUTIQUE, CENTRAL LOCATION AND ONE OF THE FRONT DESK RECEPTIONISTS WAS GREAT WHEN I HAD A MEDICAL EMERGENCY WITH FAMILY AND HAD TO LEAVE VERY EARLY IN THE MORNING TO RETURN LATER IN THE DAY, HE WAS VERY HELPFUL, UNDERSTANDING AND PROFESSIONAL, MR. MAKOLM (late afternoon/evening shift).
Stayed 1 night in May 2024
Response from Customer Service on May 20, 2024
Hello Sandi,Thank you for the fantastic review! The team at Wyndham New Orleans - French Quarter is thrilled to hear that you enjoyed our central location and found our boutique hotel to your liking. We're especially glad Mr. Makolm could provide the assistance you needed during your family's medical emergency. We hope to welcome you back soon.

10/10 Excellent

Saray

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024
Response from Customer Service on May 18, 2024
Saray, thank you for your rating! The team at Wyndham New Orleans - French Quarter is delighted you had a wonderful experience. We're looking forward to welcoming you back soon!

10/10 Excellent

Alyssa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazing. We came in for one night and upon arrival they met us at the car, unloaded it, escorted us to our room and unloaded it again. It was easy and convenient. We will definitely be staying again!
Stayed 1 night in May 2024
Response from Customer Service on May 16, 2024
Alyssa, the team at Wyndham New Orleans - French Quarter is thrilled to hear about your fantastic stay. It’s great that you found the experience easy and convenient. We look forward to your next visit!

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location and pleasant staff.
Stayed 5 nights in May 2024
Response from Customer Service on May 15, 2024
Patrick, thank you for your positive feedback. We're thrilled to know that the convenient location and friendly team members at Wyndham New Orleans - French Quarter added to the enjoyment of your stay. We're looking forward to welcoming you back in the future.

6/10 Okay

Zayir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay
Stayed 1 night in May 2024
Response from Customer Service on May 15, 2024
Zayir, it's good to know that you enjoyed your stay with us. Thanks for taking the time to share your review. The team hopes to have another opportunity to serve you in the future.

10/10 Excellent

Rayshell

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay here. It was very convenient to access bourbon st. Staff was friendly and very helpful
Stayed 4 nights in May 2024
Response from Customer Service on May 15, 2024
Rayshell, it's delightful to hear about your positive experience at Wyndham New Orleans - French Quarter. We're thrilled that you found our location to be advantageous for your visit to Bourbon street and appreciated the kindness and attentiveness of our team members. We look forward to welcoming you back in the future.

6/10 Okay

Mike

Travelled with partner
Liked: Property conditions & facilities
Outside was not good and safe inside was clean
Stayed 4 nights in May 2024
Response from Customer Service on May 11, 2024
Mike, thank you for sharing your experience. We're glad you appreciated the cleanliness of the interior. As for your concerns about the outer areas, rest assured that guest safety is our top priority. Our team continually works to ensure all areas meet the high standards. Your feedback is crucial in helping us improve. We hope to have another chance to provide you with an enhanced stay.

8/10 Good

RUBEN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was a pleasant one. But there are some details to mention to future travelers. The room was unusually small. The bed were small, maybe full size but not sure, they seemed smaller than that. Some complementary details would have been nice. Like a mini bar in the room and complementary water when you arrive.
Stayed 3 nights in May 2024
Response from Customer Service on May 10, 2024
Ruben, it's heartening to know that you found your visit to Wyndham New Orleans - French Quarter enjoyable. We've noted your feedback regarding the room size and bed specifications. We strive to provide a fantastic experience and appreciate your suggestion regarding additional amenities such as a mini bar and complimentary water. These are certainly aspects we can consider to enhance our guest experience. Thank you for sharing, and we hope to host you again soon.

10/10 Excellent

LaShonda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Customer Service on May 11, 2024
LaShonda, it's wonderful to hear that you enjoyed your time at the Wyndham New Orleans - French Quarter. We're thrilled to have provided you a five-star experience and hope to welcome you back in the future. Thank you for choosing our hotel for your stay.

8/10 Good

Clarence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I could say is the water wouldn't always be hot.
Stayed 3 nights in May 2024
Response from Customer Service on May 9, 2024
Clarence, it's good to hear you generally enjoyed your stay at Wyndham New Orleans - French Quarter. Your comment regarding the intermittent water temperature has been noted and will be passed along to our maintenance team for review. We value your feedback and look forward to welcoming you back next time.

8/10 Good

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is close to Bourbon St. And to all the tourist spots. The room was pretty good, however, my air conditioner kept shutting off. They immediately came up each time i let them know (3 times) to address it. It would work for a little while, then stop again. Finally it got working in the last night, but it only when i set it to 60 degrees. So the decision was between 60 and 78 degrees, nothing in between. That was frustrating. But the staff was great and did what they could to fix the situation
Stayed 3 nights in May 2024
Response from Customer Service on May 9, 2024
Juan, thank you for your enlightening feedback. It's fantastic to read that you found our proximity to key attractions enjoyable and our team members were responsive and efficient. However, it's regrettable that you encountered issues with the room's climate control. Be assured that such incidents are not typical of the experience we aim to provide. The points raised have been noted and will aid in our ongoing efforts to fine-tune our amenities. We truly appreciate your patience and kindly await the opportunity to offer you a seamless stay next time.

10/10 Excellent

James Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to everything in the Quartet
Stayed 6 nights in Apr 2024
Response from Customer Service on May 9, 2024
James Thomas, we're delighted that the Wyndham New Orleans - French Quarter's prime location served you well during your visit, allowing you to easily explore the area. We hope to see you again in the future for another convenient stay in the heart of the city.

10/10 Excellent

Carmena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 3 nights in Apr 2024
Response from Customer Service on May 9, 2024
Carmena, it's splendid to hear that Wyndham New Orleans - French Quarter's ideal location made your stay more convenient. We hope to serve you again on your next visit to the city.

10/10 Excellent

Debbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice stay. I would definitely stay again.
Stayed 1 night in May 2024
Response from Customer Service on May 9, 2024
Debbie, it's fantastic to hear you had an enjoyable stay at the Wyndham New Orleans - French Quarter. We are delighted that you would consider returning, and we eagerly await your next visit. Safe travels until then.

8/10 Good

Ronnie

Travelled with family
No refrigerator or microwave in room.
Stayed 3 nights in Apr 2024
Response from Customer Service on May 9, 2024
Ronnie, thank you for sharing your feedback. We regret any inconvenience caused by the lack of certain amenities in the rooms. Moving forward, we'll strive to better communicate the features of our accommodations. We're pleased to know you had an overall positive experience at Wyndham New Orleans - French Quarter and we hope to host you again in the future.

10/10 Excellent

Matthew

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay and look forward to staying there again next year ! Thanks so much !
Stayed 1 night in May 2024
Response from Customer Service on May 9, 2024
Matthew, it's delightful to hear that you enjoyed your experience at the Wyndham New Orleans - French Quarter. We're eager to welcome you back next year for another memorable stay. Thank you for sharing your appreciation.

10/10 Excellent

adaora

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Customer Service on May 9, 2024
Thanks for the perfect rating, Adaora!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Wyndham New Orleans - French Quarter.Have a wonderful day!

10/10 Excellent

Stephen

Liked: Cleanliness, property conditions & facilities
French Quarter does not feel as safe as in the past, per locals and cabbies
Stayed 7 nights in Apr 2024
Response from Customer Service on May 9, 2024
Stephen, we appreciate you choosing Wyndham New Orleans - French Quarter! It is our aim to ensure that all our guests feel comfortable and secure during their stay. Safety is a dynamic subject and we understand that perceptions of it can vary. We continually strive to anticipate and meet the expectations of our guests. We look forward to hosting you again in the future.

10/10 Excellent

Rediol

Liked: Cleanliness, staff & service, property conditions & facilities
Was good
Stayed 2 nights in Apr 2024
Response from Customer Service on May 8, 2024
Rediol, it's wonderful to hear you had a good experience at Wyndham New Orleans - French Quarter. We're delighted that you chose us and we look forward to your next visit.

10/10 Excellent

Cody

Liked: Amenities
Everything
Stayed 1 night in Mar 2024
Response from Customer Service on May 8, 2024
Cody, thanks for your succinct review! We're glad you enjoyed your stay at Wyndham New Orleans - French Quarter. We're delighted that everything was just as you expected. Looking forward to your next visit!

10/10 Excellent

Annette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was centrally located, awesome staff!! great view on the 20th floor river-side and secured at night.
Stayed 3 nights in May 2024
Response from Customer Service on May 8, 2024
Annette, thank you for choosing Wyndham New Orleans - French Quarter for your stay and for sharing your positive experiences. We are delighted to hear that you enjoyed our location, remarkable view from the 20th floor, and our devoted team members, who prioritize guest security during the night. We look forward to welcoming you back on your next visit to New Orleans.

10/10 Excellent

Leonard

Liked: Staff & service, property conditions & facilities
Great hotel. Would stay there again
Stayed 1 night in May 2024
Response from Customer Service on May 9, 2024
Leonard, thank you for taking the time to share your positive experience at Wyndham New Orleans - French Quarter. It's delightful to hear that you found our hotel to your liking, and we're thrilled with your intention to revisit. Our team members strive to provide great service and it brings us joy to know that it's recognized by our valued guests like you.

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time during jazz fest
Stayed 4 nights in May 2024
Response from Customer Service on May 8, 2024
Elizabeth, it's wonderful to hear that you had an enjoyable time during jazz fest at Wyndham New Orleans - French Quarter. We pride ourselves on offering our guests memorable experiences, and we're delighted that we could contribute to your fun-filled stay. We hope to welcome you back in the future for another delightful experience.

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024
Response from Customer Service on May 9, 2024
Jan, we truly appreciate you taking the time to leave a rating for Wyndham New Orleans - French Quarter. Your high scoring reflects satisfaction, and we're glad we could meet your expectations. We'll continue to strive for excellence and your feedback is valued. We look forward to welcoming you back on your next visit to New Orleans!

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Customer Service on May 8, 2024
Christine, thank you for leaving a review for Wyndham New Orleans - French Quarter. It's wonderful that you had a positive experience. The team appreciates your great rating! Your feedback encourages us to continue providing enjoyable stays for our guests. We hope to welcome you back soon.

8/10 Good

William

Stayed 2 nights in May 2024

10/10 Excellent

SVETLANA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Busy area but still felt safe. Right in the midst of action, shops, restaurants and bars. A bit loud at night from the street.
Stayed 4 nights in Apr 2024

6/10 Okay

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Customer Service on May 7, 2024
Thank you for taking the time to submit this feedback, Donald.We are very pleased to hear that you found your stay to be agreeable. We regret to hear your time was less than perfect. We will share your feedback with our team moving forward. We look forward to hosting you again so that we can share a better stay with you.

10/10 Excellent

Beatrice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly. Clean and within walking distance to most everything. Area across the street was sketchy but the hotel had major Security and I felt very safe.
Stayed 1 night in Apr 2024
Response from Customer Service on May 6, 2024
Beatrice, it's delightful to hear that you appreciated the impeccable cleanliness and convenient location of Wyndham New Orleans - French Quarter. Our team members always strive to provide friendly service, ensuring you feel welcome and secure during your stay. We look forward to hosting you again on your next visit to New Orleans.

8/10 Good

Jean

Only problem was the continuous running toilet.
Stayed 6 nights in Apr 2024
Response from Customer Service on May 6, 2024
Jean, thank you for your feedback. We regret to hear about the issue you experienced with the bathroom facilities at Wyndham New Orleans - French Quarter. It's our continuous endeavor to provide comfortable and hassle-free experiences to our guests, and your comments will assist our team in achieving this goal. We look forward to an opportunity to improve your experience during your next visit.

6/10 Okay

Tish

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from Customer Service on May 6, 2024
Thank you for the feedback, Tish.We strive to share a pleasant experience with all of our guests. We do hope to see you again soon so we can share a more positive encounter with you.