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Rating 10 - Excellent. 1461 out of 2574 reviews" "
Great location. Pleasant Staff, Very nice courtyard. Nice rooms.
Darin
Stayed 3 nights in Mar 2024
Response from Royal Sonesta New Orleans on May 24, 2024
Dear Darin,We are thrilled that you felt so well taken care of the moment you arrived at our French Quarter property and we invite you to settle in again anytime.All the best,Royal Sonesta New Orleans
10/10 Excellent
Toni, Escalon
Travelled with family
May 23, 2024
Liked: Amenities
Beautiful Hotel!
Toni
Stayed 2 nights in May 2024
Response from Royal Sonesta New Orleans on May 24, 2024
Dear Toni,Wow! It is a joy to read how impressed you were by the stay and we hope that you are already planning your return. Until next time!All the best,Royal Sonesta New Orleans
Dear Lachlan,We are elated that you loved your experience being immersed in the excitement of the French Quarter and we invite you to settle in again anytime.All the best,Royal Sonesta New Orleans
Dislikes- Television without on demand movies and access to Hotel Services
Arrival vehicle access directions not clear
Not quiet by Bourbon St
Likes- Staff great , lot of quality bar and dining,
Gary
Stayed 3 nights in May 2024
Response from Kourtney on May 23, 2024
Dear Gary,Greetings from New Orleans and we appreciate your review highlighting what you most loved about the visit and how we might have elevated the experience even further. It is our hope that we might welcome you again in the months ahead. Until then!All the best,Royal Sonesta New Orleans
Ideally located to go out and party, but if that's not your thing, then book elsewhere. The hotel is beautiful, clean with great staff and I had no issues other than the AC unit in my room was very loud.
Matthew
Stayed 5 nights in May 2024
Response from Kourtney on May 23, 2024
Dear Matthew,As you have shared, staying in the heart of the French Quarter has its perks and we are thrilled that you enjoyed the visit. Thank you for sharing your thoughts on the stay and we invite you to join us again in the months ahead. All the best,Royal Sonesta New Orleans
Great location and pool and courtyard are nice break from chaotic Bourbon Street.
Jeff
Stayed 4 nights in May 2024
Response from Kourtney on May 22, 2024
Dear Jeff,We loved welcoming you and are delighted that you appreciated the convenience of having us as a home base during your travels in New Orleans. Thank you for joining us and we invite you to settle in again anytime. All the best,Royal Sonesta New Orleans
The location was perfect for everything we needed tk accomplish this weekend.
Mary
Stayed 1 night in May 2024
Response from Kourtney on May 21, 2024
Dear Mary,We trust that you enjoyed the convenience of being just footsteps away from so many local sites and we look forward to serving as your home-away-from-home for many years to come.All the best,Royal Sonesta New Orleans
Beautiful hotel and location
Fine dining and bar areas
Room was a bit too small but we managed
Imani
Stayed 3 nights in May 2024
Response from Kourtney on May 21, 2024
Dear Imani,Your compliments mean the world to us and we look forward to WOWing you the next time you are in the French Quarter.All the best,Royal Sonesta New Orleans
We enjoyed our stay at Royal Sonesta. It’s right in the middle of the action on Bourbon Street, but very quiet and calm inside. Pool was beautiful! Only complaint was that our room was not ready until 5:00, a full hour after check in. Would recommend and stay again
Amanda
Stayed 3 nights in May 2024
Response from Kourtney on May 21, 2024
Dear Amanda,Learning that you enjoyed your visit has left us beaming with pride and we were delighted to offer you a private retreat to escape to during your time in the French Quarter. Thank you for sharing your thoughts and recommendation and we look forward to seeing you agains soon.All the best,Royal Sonesta New Orleans
Dear Araceli,We are elated that our central location was perfect for all of your French Quarter adventures and we invite you to make yourself at home again anytime.All the best,Royal Sonesta New Orleans
6/10 Okay
Michael
May 19, 2024
Liked: Staff & service
Disliked: Cleanliness
Michael
Stayed 3 nights in May 2024
Response from Kourtney on May 21, 2024
Dear Michael,Thank you for sharing this review and we hope to one day have th eopportunity to capture your heart in full. All the best,Royal Sonesta New Orleans
Great location, friendly staff, hotel had everything we needed for our stay.
Lisa
Stayed 1 night in May 2024
Response from RSNOLA on May 20, 2024
Dear Lisa,It was a pleasure to welcome you and we are delighted that you had such an exceptional visit. It is our sincerest hope that you are already planning your return and we look forward to seeing you again soon.All the best,Royal Sonesta New Orleans
The hotel was perfect for a quick trip to New Orleans with the family!
Carol
Stayed 3 nights in May 2024
Response from RSNOLA on May 20, 2024
Dear Carol,We loved welcoming your entire family for a New Orleans getaway and we look forward to welcoming you again one day soon.All the best,Royal Sonesta New Orleans
Dear Jason,While we wish that we had more details on how we might have further enhanced your visit, we appreciate this review and look forward to one day having the opportunity to share a more cherished experience with you. All the best,Royal Sonesta New Orleans
Some staff members were curt but hotel valet staff was excellent. Overall good stay.
Karlita
Stayed 1 night in May 2024
Response from Kourtney on May 20, 2024
Dear Karlita,Greetings from New Orleans! Thank you for sharing how we might have won your heart in full this visit and we look forward to WOWing you the next time you are in town. Until then! All the best,Royal Sonesta New Orleans
6/10 Okay
Karl
May 17, 2024
The rooms are pretty small and there is no microwave.
Karl
Stayed 3 nights in May 2024
Response from Kourtney on May 17, 2024
Dear Karl,During your next visit to the French Quarter, we invite you to explore one of our more spacious suites which offers additional square footage to relax and unwind that you are sure to love. All the best,Royal Sonesta New Orleans
No soap at the lavatory.
The shower head still has a flow re-stricter in it and flow is inadequate. Housekeeping didn't know what to do about it.
Overall really enjoyed staying with you.
Thanks
Donald
Stayed 2 nights in May 2024
Response from Kourtney on May 17, 2024
Dear Donald,While we take great pride in perfectly detailing our property in preparation for guests, we regret that there were details overlooked that prevented you from fully enjoying the stay. Thank you for sharing this feedback and we look forward to winning your heart in full when you return. All the best,Royal Sonesta New Orleans
Located perfectly for enjoying the French Quarter.
Gary
Stayed 2 nights in May 2024
Response from Royal Sonesta New Orleans on May 16, 2024
Dear Gary,We loved welcoming you and are delighted that our central location was perfect for all of your local adventures. Thank you for sharing your thoughts and we welcome you to settle in again anytime.All the best,Royal Sonesta New Orleans
Response from Royal Sonesta New Orleans on May 16, 2024
ear Aisha,Thank you for sharing this high rating and it is our hope that you are already planning your return. Until next time!All the best,Royal Sonesta New Orleans
Response from Royal Sonesta New Orleans on May 14, 2024
Dear John,We are thrilled that our central location was perfect for your travels in the French Quarter and we look forward to welcoming you back. Until next time!All the best,Royal Sonesta New Orleans
Response from Royal Sonesta New Orleans on May 13, 2024
Dear Ryan,Thank you for sharing this perspective and we look forward to one day sharing a more cherished experience with you.All the best,Royal Sonesta New Orleans
6/10 Okay
Misty
May 13, 2024
Liked: Cleanliness, staff & service
Misty
Stayed 4 nights in May 2024
Response from Royal Sonesta New Orleans on May 14, 2024
Dear Misty,While we wish that we had more information on how we might have further enhanced your experience, we thank you for sharing this review and hope to see you again soon. All the best,Royal Sonesta New Orleans
Response from Royal Sonesta New Orleans on May 13, 2024
Dear Martyna,We are thrilled that you loved your visit and time at The Jazz Playhouse. Please feel free to join us again anytime. All the best,Royal Sonesta New Orleans
6/10 Okay
Byron Allen
May 11, 2024
Liked: Staff & service
Disliked: Cleanliness
Byron Allen
Stayed 2 nights in May 2024
Response from Royal Sonesta New Orleans on May 13, 2024
Dear Byron,We appreciate your feedback and look forward to one day having the opportunity to win your heart in full.All the best,Royal Sonesta New Orleans
Fabulous staff, lovely hotel but bear in mind that there is no double glazing so think twice about a Bourbon Street room
Louise
Stayed 7 nights in Apr 2024
Response from Kourtney on May 9, 2024
Dear Louise,It was a pleasure to welcome you and we are delighted that you so wonderfully enjoyed the stay. Thank you for sharing your thoughts and recommendations for fellow travelers and we look forward to invite you to settle in again anytime. All the best,Royal Sonesta New Orleans
8/10 Good
Heidi
May 8, 2024
Liked: Staff & service
Heidi
Stayed 1 night in Mar 2024
Response from RSNOLA on May 10, 2024
Dear Heidi,We loved welcoming you and invite you to join us again anytime.All the best,Royal Sonesta New Orleans
2/10 Terrible
SHANNON, GRAPEVINE
May 6, 2024
SHANNON
Stayed 2 nights in Apr 2024
Response from Kourtney on May 8, 2024
Dear Shannon, While we wish that we had more details on how we might have further enhanced the stay, it is our hope that we might one day welcome you back for a more cherished experience. All the best,Royal Sonesta New Orleans
8/10 Good
Liora
May 4, 2024
Liora
Stayed 5 nights in Apr 2024
Response from Royal Sonesta New Orleans on May 24, 2024
Dear Liora,Thank you for sharing this review and we invite you to settle in again anytime.All the best,Royal Sonesta New Orleans
10/10 Excellent
Cenita
May 3, 2024
Cenita
Stayed 1 night in Feb 2024
Response from Kourtney on May 23, 2024
Dear Cenita,We appreciate your 5-star review and invite you to join us again anytime.All the best,Royal Sonesta New Orleans
Place was great! Staff was awesome! Unfortunately there seemed to be a confusion when the time came to check out. We paid extra to have late check out. They gave us until 3pm. But day of we got calls from house keeping and Security came to our door asking when can we could check out. It was annoying. Over all through great place and great location. We had a great time!!
Ryan-Marya Marlenka
Stayed 3 nights in Apr 2024
Response from RSNOLA on May 2, 2024
Dear Ryan-Marya Marlenka,Greetings from New Orleans and thank you for sharing your feedback on the stay. It is a joy to read that you had a wonderful visit and we apologize for any inconvenience that you experienced during checkout. We invite you to join us again anytime- hurry back!All the best,Royal Sonesta New Orleans
The staff was absolutely amazing! They truly were a big part of my pleasurable experience!
Raymond at the front desk made my trip!
Carly
Stayed 5 nights in Apr 2024
Response from Kourtney on May 2, 2024
Dear Carly,We take great pride in our reputation for warmth and hospitality and appreciate your kind words regarding our service. Thank you for taking the time to highlight how impressed you were with Raymond as well and we look forward to welcoming you time and again for years to come. All the best,Royal Sonesta New Orleans
Dear Richard,Thank you for sharing this 5-star review and we look forward to welcoming you again in the months ahead.All the best,Royal Sonesta New Orleans
Excellent location. Walk right out front doors to where the party is. Stayed here during Mardis gras. We had an inner courtyard room and very quiet .
Lorraine
Stayed 3 nights in Feb 2024
Response from Kourtney on May 2, 2024
Dear Lorraine,We trust that our central location helped you to fully immerse in the excitement of the French Quarter and we are delighted that you felt so at home. Thank you for sharing this review and we look forward to seeing you again soon. All the best,Royal Sonesta New Orleans
10/10 Excellent
Ashley, Tallahassee
Apr 30, 2024
Ashley
Stayed 3 nights in Apr 2024
Response from Kourtney on May 21, 2024
Dear Ashley,Thank you for sharing this 5-star review and we invite you to join us again anytime.All the best,Royal Sonesta New Orleans
Response from Royal Sonesta New Orleans on May 1, 2024
Dear Sofia,We are thrilled that our central location was perfect for your French Quarter adventures and we invite you to settle in again anytime. All the best,Royal Sonesta New Orleans
8/10 Good
melissa
Apr 30, 2024
melissa
Stayed 1 night in Apr 2024
Response from Kourtney on May 21, 2024
Dear Melissa,We loved welcoming you and hope that you are already planning your return. All the best,Royal Sonesta New Orleans
Amazing time at the royal sonesta! Amazing staff/service! Our hotel room had french doors that opened up to the pool :)! Loved it!!
Jamie
Stayed 3 nights in Apr 2024
Response from Royal Sonesta New Orleans on Apr 26, 2024
Dear Jamie,We loved welcoming you and are thrilled that you had such an amazing stay. It is our hope that you are already planning your return and we look forward to seeing you again soon.All the best,Royal Sonesta New Orleans
10/10 Excellent
Natalie
Apr 24, 2024
Natalie
Stayed 1 night in Apr 2024
Response from Royal Sonesta New Orleans on May 14, 2024
Dear Natalie,We appreciate your 5-star review and look forward to seeing you again soon.All the best,Royal Sonesta New Orleans