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Reviews of La Quinta Inn & Suites by Wyndham New Orleans Airport

2.5 out of 5
La Quinta Inn & Suites by Wyndham New Orleans Airport
2610 Williams Blvd, Kenner, LA

Reviews

6.4
Rating 10 - Excellent. 372 out of 1407 reviews" "
Rating 8 - Good. 291 out of 1407 reviews" "
Rating 6 - Okay. 234 out of 1407 reviews" "
Rating 4 - Poor. 217 out of 1407 reviews" "
Rating 2 - Terrible. 293 out of 1407 reviews" "

6.6/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Jennifer

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No hot water Saturday then Sunday no water at all.
Stayed 2 nights in May 2024
Response from Cory J on May 24, 2024
Thank you for your stay review! We do apologize about the issues concerning water at our property! We hope this does not deter you from future stays at other Wyndham properties.

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to airport
Stayed 1 night in May 2024
Response from Cory J on May 24, 2024
We are happy that you were satisfied with your stay! I appreciate that you had a great time and enjoyed your review!

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable beds. Breakfast was amazing and the lady serving breakfast was so nice!!
Stayed 2 nights in May 2024

10/10 Excellent

Haylie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and cheaper than mosy
Stayed 2 nights in Mar 2024

2/10 Terrible

Leonid

Disliked: Cleanliness, property conditions & facilities
Nothing
Stayed 1 night in May 2024

4/10 Poor

Mariajose

Travelled with family
Disliked: Cleanliness, amenities
The breakfast was very poor, almost nothing First they gave me the keys to an occupied room and then another dirty and dark room, I had to change twice and the third time the lamps were almost useless. I cannot recommend
Stayed 1 night in May 2024

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

2/10 Terrible

Beverly

Disliked: Cleanliness, staff & service, property conditions & facilities
Had roaches, had to switch rooms twice. The toilet was stopped up.
Stayed 2 nights in May 2024

4/10 Poor

Eric

I was charged $18 just to park my car…. Did not know about this fee til I arrived…. Also—- I had to pay a $250 damage deposit… I don’t have credit cards- so this went on a debit card… So now I’m told this hotel corporation is not going to credit this to me until 5-7 business days after I check out… Also- the room I stayed in had a big crack in the window when I entered my room…But I must say staff was professional and courteous…
Stayed 1 night in May 2024

10/10 Excellent

O

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very honest, the room was very comfortable, and it was very convenient to be so close to the airport. I felt right at home.
Stayed 1 night in May 2024

2/10 Terrible

Amanda

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
i never stayed because i couldn’t afford the deposit. they said they funds will be refunded but i never god the refund
Stayed 1 night in May 2024

6/10 Okay

CElaine

Travelled with partner
Liked: Cleanliness, staff & service
The bathroom was atrocious. A painted tub that was peeling.
Stayed 1 night in May 2024

8/10 Good

Trino

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in May 2024

4/10 Poor

Logan

No longe offering airport shuttle service which was the only reason I booked this place. Also has to check out at 11:15 (15 minutes over their time limit) and had to pay an extra $35. Should have just stayed at a nicer place
Stayed 1 night in May 2024

6/10 Okay

Terria

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
My issue with my stay is the fees. The hotel and staff were pleasant however be prepared to for the astronomical incidental fee along with parking fee. I can understand paying for valet but to have to pay were you stay is unbelievable. I waited until 3 o’clock so I wouldn’t be charged an early check in fee. The hotel itself was nice. So basically if you’re doing an overnight trip and on a budget this is not the place to stay.
Stayed 1 night in May 2024

10/10 Excellent

Beverly

Liked: Property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
n/a
Stayed 1 night in May 2024

6/10 Okay

Jack, Center

Travelled with family, Business traveller
Liked: Staff & service, amenities
Excellent staff, especially dining room and front desk staff. Room had several lights that did not work. Ice machine on 2nd floor did not work. Very slow elevator.
Stayed 1 night in May 2024

8/10 Good

Thi Hong Bich

Travelled with family
Liked: Cleanliness, staff & service, amenities
The toilet is a bit clogged. Bed sheets are too old.
Stayed 1 night in May 2024

4/10 Poor

Sukanta

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Need to clean
Stayed 1 night in May 2024

6/10 Okay

Itka

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Tatiana

Travelled with family
Liked: Cleanliness, amenities
Very old elevators,very bad breakfast
Stayed 1 night in May 2024

2/10 Terrible

Julie A.

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
It looked kind of trashy.
Stayed 5 nights in May 2024

2/10 Terrible

William

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Our room had bugs. Roaches to be exact
Stayed 2 nights in May 2024

4/10 Poor

Maria

Stayed 1 night in Apr 2024
Response from Cory J on May 24, 2024
Thank you for your recent review! I am sorry that our hotel did not meet your expectations! We strive to have great service and welcoming accommodations! I hope this stay does not deter you from stay any other Wyndham properties.

10/10 Excellent

Jazmyne

Travelled with pets
Liked: Cleanliness, staff & service
Disliked: Amenities
Staff was pleasant. Room was clean. Hotel was very convenient for where I needed to be.
Stayed 1 night in Apr 2024

6/10 Okay

Gabby

Travelled with family
Disliked: Property conditions & facilities
The elevator is slow ! & stopped working we had to climb up & down stairs
Stayed 1 night in Apr 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 2 nights in Apr 2024

10/10 Excellent

Noemi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really appreciated that they offer 18 check in.
Stayed 1 night in Apr 2024

10/10 Excellent

Ismael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

4/10 Poor

Adam

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
One elevator that mostly worked. Dark smelly hallways with trash in the corridors. Cleaning cart never moved. And you have to pay additional for parking
Stayed 4 nights in Apr 2024

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 1 night in Apr 2024

2/10 Terrible

Heather

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
The room smelled like dog piss, and when checking out the gentleman couldn’t even give me a receipt and I was charged a 2nd hold fee
Stayed 1 night in Apr 2024

2/10 Terrible

Wayne

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

4/10 Poor

Stephanie Brooke

Travelled with family, Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Dirty, smelled of mold, and the bathrooms were outdated
Stayed 2 nights in Apr 2024

4/10 Poor

Koen

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
I've never seen a hotel bathroom in such poor state. Gross!
Stayed 1 night in Apr 2024

10/10 Excellent

Armando

Stayed 2 nights in Apr 2024

8/10 Good

Joseph

Liked: Cleanliness
Stay was good. Room seemed clean and ready for early check in. However the incedental hold was $250 when the booking said $75. This is an extremely high cost, if even only a hold, and restricted my available cash for my time in the city. The fact this was not clearly stated and was actually falsely represented in the confirmation email was extremely frustrating as well. Other then this major miscommunication, the stay was adequate for the price.
Stayed 1 night in Apr 2024

6/10 Okay

Tammy, Fairburn

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
I had to ask for towels and toliet paper during our stay. Had to pay extra just to park at the hotel. Breakfast was only waffles or oatmeal. Could have had a least some meat like bacon or sausage. Only friendly staff was the front desk. Ladies for breakfast and cleaning were rude.
Stayed 5 nights in Mar 2024

2/10 Terrible

hanan

Travelled with family, Travelled with family and small children
Disliked: Property conditions & facilities
The bathroom has burn stains and my room had a lizard I checked out after 1 night
Stayed 4 nights in Apr 2024

4/10 Poor

Hattielynn

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Ok for last minute stay, not what i was expecting
Stayed 4 nights in Jan 2024

10/10 Excellent

Kawanza

Liked: Staff & service, property conditions & facilities
It was ok.
Stayed 1 night in Apr 2024

2/10 Terrible

Herbert

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Gary

Liked: Staff & service
A lot of traffic and noise from other customers
Stayed 4 nights in Apr 2024

4/10 Poor

Teaishonda

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
You can smell mold getting off the elevator. The bleach smell in the room was unpleasant we had to prop the door open. Mold was in the corner of the room, the faucet in restroom was stopped up & multiple dirty specs were on the wall which could've been wiped. Lastly my husband and I did get stuck on the elevator. We got off and had to use the stairs the rest of our stay.
Stayed 1 night in Apr 2024

6/10 Okay

Stanley

Stayed 2 nights in Apr 2024

2/10 Terrible

Makayla

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Billed me incorrectly & the rooms were a mess. Cheap rate but would recommend staying elsewhere. Parking situation is also a mess. Charged for parking? Wild.
Stayed 2 nights in Feb 2024

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service
Disliked: Amenities
Everything was good, but could use a few things; Grab bars in the showers IN EVERY ROOM because the bath tubs are slippery! Free parking - guests should not have to pay for parking. Snacks and drinks are expensive.
Stayed 3 nights in Apr 2024

2/10 Terrible

Amit

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in shambles. It was dirty and things were broken left and right. Sowers were dirty and we even had to change our room once as the tub was not cleaned. The extra bed was broken. The seat had stains ( I have pictures) , the extra bed had broken spring connectors. One evening both the elevators stopped working and we had to use stairs. The path to pool was flooded so we cloud not get to the pool. Anyways we tried to check out early so that we could g to a different hotel but they said our reservations were non refundable.
Stayed 3 nights in Apr 2024

10/10 Excellent

Rodrick

Travelled with family
Liked: Amenities, property conditions & facilities
It's by everything
Stayed 2 nights in Apr 2024