Dear Jeremy, Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN KENNER - NEW ORLEANS AIRPORT NE. We sincerely appreciate your comments and are happy to hear you had a great experience with us especially regarding the nice staff, affordability and convenience. Red Roof goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Oshane Red Roof Management RediResponse Specialist

Hello Tamika, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN KENNER - NEW ORLEANS AIRPORT NE and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Hello Gustave,The staff and I at our Red Roof Inn Kenner - New Orleans Airport NE are pleased by your comments regarding the accessibility of our hotel, the adequate parking and our pricing. However, you've also indicated that there were noise disturbances that hindered your stay, alongside limited towels and soap. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business.Thank you for sharing your concerns and I hope you will choose to stay with us again, for us to improve the quality of our services.Very truly yours,Toni-AnnRed Roof ManagementRediResponse Specialist

Hello Marcus,The staff and I at the RED ROOF INN KENNER - NEW ORLEANS AIRPORT NE are elated to see that the service that was provided and the quiet atmosphere of our hotel were the highlights of your stay with us. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,GabrielleRed Roof ManagementRediResponse Specialist

Thanks for sharing your feedback with us, Jett. The team at our Red Roof Inn Kenner – New Orleans Airport NE was saddened to see that we failed to provide your employees with a satisfactory stay. You stated that your employees called our location dirty and sketchy, which made them refuse to stay with us. As such, this may be taken into account as Red Roof aims to continuously improve.I appreciate that you brought this to our attention. We would love to improve the impression left with you on your next stay, should you require lodging in the future.Best wishes,XaoRed Roof ManagementRediResponse Specialist

Dear Carlos,Thank you for taking the time to tell us about your experience at the Red Roof Inn Kenner – New Orleans Airport NE. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. It is our primary aim to give you a five star experience and it is disheartening to know that this was not the impression we left you with. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback. It is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we wish you all the best in your future travels. Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Dear Luis,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN KENNER - NEW ORLEANS AIRPORT NE. Red Roof sincerely appreciates your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the place. We ultimately aim for all our guests to have a positive, clean and comfortable stay, so disheartened to hear this was not the impression left with you. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,LaTundeRed Roof Management RediResponse Specialist

Dear Monya,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN KENNER - NEW ORLEANS AIRPORT NE. At Red Roof it's good to know that you made us your choice of stay. However, you mentioned that you were unsatisfied with the cleanliness of the room, having no new towels and all the other concerns that you mentioned. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

Hello Romon, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Kenner – New Orleans Airport NE and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Dear James, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Kenner – New Orleans Airport NE. I am glad to read that you were pleased with the friendliness of the staff and the value to price ratio. However, I am disheartened to read that your stay fell short of your expectation due to the situation you described regarding the odor of the lobby not being to your liking. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely, CarlaRed Roof ManagementRediResponse Specialist

Hi Charlie,Thank you for taking the time to write a review of your stay at the Red Roof Inn Kenner – New Orleans Airport NE. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit, it's also nice to read that you took liking to our services. Relative to breakfast, at this particular location we do not offer breakfast, however, we do have restaurants that are within walking distance from our property which I think you'd take liking to. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,RedRoof Management

Dear Stacy,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN KENNER - NEW ORLEANS AIRPORT NE. While you mentioned our staff was nice, we apologize for the unhappy experience you described. You indicated that you were dissatisfied with the lack of cleanliness, the stained sheets, the faulty fridge and other listed concerns. Our team is committed to satisfying our guests, so your comments will be taken into consideration. Know that your voice is of tremendous importance to us at Red Roof and we value your comments which will help us to continuously improve our services and make our guest experiences better.Thank you for sharing your concerns and all the best in your future travels.Sincerely,Red Roof Management

Dear Kelli, The team at the RED ROOF INN KENNER - NEW ORLEANS AIRPORT NE- I-95 found it saddening to know that your stay was not as ideal, as reflected in your 1/5 score. You made mention of the pest situation you reportedly encountered. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and all the best in your future travels. Sincerely, Red Roof Management

Dear Stacy, We at the RED ROOF INN KENNER - NEW ORLEANS AIRPORT NE are saddened to have earned your low scoring of 2/5 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Red Roof Management

Hello Ramon, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN KENNER - NEW ORLEANS AIRPORT NE and I are saddened by your low score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

Hello Robbin, Thank you for taking the time to leave a review. I appreciate your comments regarding your recent stay at the RED ROOF INN KENNER - NEW ORLEANS AIRPORT NE. In response to the hindrances highlighted we sincerely apologize for the less-than-ideal experience which resulted in a 2/10 score. We at Red Roof, aim to deliver enjoyable experiences for all our guest and we’re sorry to have not achieve that with your visit. Comments like yours, is always an encouragement to all of our staff as we aim to continuously improve the quality of our services to enhance our guest experiences. Thank you again for sharing your review. Sincerely, Red Roof Management

Hello Sharen, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Kenner – New Orleans Airport NE and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Hello Kristen, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN KENNER - NEW ORLEANS AIRPORT NE and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

Hello Becky, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN KENNER - NEW ORLEANS AIRPORT NE and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management RediResponse Specialist

Thank you, Ronald, for taking the time to write a review of your stay at the Red Roof Inn Kenner – New Orleans Airport NE. I'm happy to hear that our property was conveniently located close to the airport; however, you mentioned that it was uncleaned and in an unsafe area. You also stated that the lobby had an unpleasant odor and the water in the shower was discolored. We appreciate your feedback and apologize for any inconvenience you may have experienced during your stay. The safety and comfort of our guests are our top priorities, and we take cleanliness and maintenance seriously. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback.Thank you for sharing your concerns and I wish you all the best in your future travels.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Hello Katshia, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Kenner – New Orleans Airport NE and I thank you for your 8/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely, CarlaRed Roof ManagementRediResponse Specialist

Hello Corey, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Kenner – New Orleans Airport NE and I appreciate your 10/10 score following your stay. At Red Roof, we aim to deliver a great experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, CarlaRed Roof ManagementRediResponse Specialist

Hello Jeffrey,Thank you for sharing your feedback with us from your recent visit at our hotel Red Roof Inn Kenner – New Orleans Airport NE. I'm saddened to read that you weren't pleased with the odor of the lobby. Please accept our sincerest apologies. Your feedback is important to us and your comments will be shared with our Red Roof management team in an effort to address your concerns where necessary.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience. Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Hello Johnny,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Kenner – New Orleans Airport NE and I appreciate your 4/5 score following your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

Hello Katshia,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN KENNER - NEW ORLEANS AIRPORT NE and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip at Red Roof.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

Dear Keeva,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Kenner – New Orleans Airport NE. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience; prompting your 1/5 score. You indicated that you were unsatisfied with the pest you reported. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChirellRediResponse Specialist

Dear Melvain,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN KENNER - NEW ORLEANS AIRPORT NE. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the pool and dining area being closed. In regards to breakfast, it is not an offered amenity at our location. However, we are located within close proximity to restaurants you are able to enjoy. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. We appreciate your comments and will certainly take them into consideration for future improvements.Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.Sincerely,DannielleRed Roof ManagementRediresponse Specialist

Thank you, Clint, for taking a moment to complete our survey. The staff at the Red Roof Inn Kenner – New Orleans Airport NE and I appreciate your 4/5 score following your stay. At Red Roof, we hope to continue to provide great experiences for you, so in the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Hello Rosa, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN KENNER - NEW ORLEANS AIRPORT NE and I are disappointed to see your 2/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

Hello Janice, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN KENNER - NEW ORLEANS AIRPORT NE and I are disappointed to see your 2/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

Hello Calvin,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN KENNER - NEW ORLEANS AIRPORT NE and I were disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LintonRed Roof Management RediResponse Specialist

Hello William,I am pleased to have had you as our guest at our Red Roof Inn. Your 5/5 score is much appreciated, Yet; we would love for you to consider adding comments to your survey in the future, to assist us in discovering what we’re doing well and how we can improve our service, to make your stay that much better.Thanks again, we do hope you will choose to stay with us again at Red Roof, so we can have the opportunity to provide you with an even better experience.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

Hello Twila, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN KENNER - NEW ORLEANS AIRPORT NE and I appreciate your 6/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

Hello Coy, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN KENNER - NEW ORLEANS AIRPORT NE and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

Hello Keeva, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN KENNER - NEW ORLEANS AIRPORT NE and I are disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Sharma Red Roof Management RediResponse Specialist

Hello Kilian, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN KENNER - NEW ORLEANS AIRPORT NE and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

Hello Keeva, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Kenner – New Orleans Airport NE and I were saddened by your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

Hello Hildegard, Thank you for taking a moment to complete our survey following your stay at the Red Roof Inn Kenner – New Orleans Airport NE. It upsets me to know we let you down. I am sorry for your experience prompting a 1/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof Management RediResponse Specialist

Hello Koleti, The staff at the Red Roof Inn Kenner – New Orleans Airport NE and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Hello Valued Guest, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Kenner – New Orleans Airport NE and I are disappointed to see your 4/10 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LintonRediresponse Specialist

Hello Reina,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Kenner - New Orleans Airport NE and I appreciate your positive rating. However, I am disappointed to hear you dismissed breakfast. Nevertheless, feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Dear Kenyatta,We are sorry to hear your recent experience at the Red Roof Inn Kenner - New Orleans Airport NE did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We appreciate your business and truly value your feedback.Sincerely,LintonRediresponse Specialist

Dear Haley, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Kenner - New Orleans Airport NE. We appreciate your 4/5 score and are happy to hear that your check-in process was easy. However, I am sorry to hear the cleanliness of our facilities didn't met your expectations. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof Management RediResponse Specialist

Dear KiJuana,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at theRED ROOF INN KENNER - NEW ORLEANS AIRPORT NE . It’s great to hear that you enjoyed your stay. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Antonio,Red Roof Management

Dear Keeva,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN KENNER - NEW ORLEANS AIRPORT NE. It's great to hear that you found our hotel to be a very nice place to stay. However, the encounter you mentioned regarding our staff Hector is truly disheartening to hear. I am sorry for your experience. To uphold the company's high standards, I have shared your comments with management to address your concern.Once more, thank you for your review. We would love to have another chance to provide you with a better experience the next time you're in town.Sincerely,SharmaRediResponse Specialist

Dear Maria, Thank you for taking the time to tell us about your experience at the RED ROOF INN KENNER - NEW ORLEANS AIRPORT NE . I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for issues you highlighted. We strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Oshane Red Roof Management RediResponse Specialist

Thank you for being our guest, Keeva. Myself and the staff appreciate this perfect score following your stay. We aim to deliver a positive experience for all our guests and we’re happy that was achieved for you. We would love for you to consider adding comments to your survey in the future, to let us know what we’re doing well and where we can improve. Thanks again, we do hope you will choose to stay with us again so we can have the opportunity to provide you with an even better experience. Sincerely, Toni-Ann RediResponse SpecialistRed Roof Inn - Redroof