BBQ/picnic area

Reviews of Residence Inn Nashville SE/Murfreesboro

3 out of 5
Residence Inn Nashville SE/Murfreesboro
1409 Conference Center Blvd, Murfreesboro, TN

Reviews

9.0

Wonderful

Rating 10 - Excellent. 205 out of 290 reviews" "
Rating 8 - Good. 49 out of 290 reviews" "
Rating 6 - Okay. 17 out of 290 reviews" "
Rating 4 - Poor. 13 out of 290 reviews" "
Rating 2 - Terrible. 6 out of 290 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was clean and the area around it was new and clean with a lot of dining and shopping options. The bed was amazing! I will definitely stay here again!!
Stayed 2 nights in Apr 2024

10/10 Excellent

Kevin, Palatine

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean property
Stayed 1 night in Mar 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location; nice staff; good breakfast and lobby area; the property is renovating, so many of the hotel’s parking spots were blocked by equipment.
Stayed 2 nights in Mar 2024

10/10 Excellent

mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Marissa

Liked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

DALE

Stayed 1 night in Dec 2023

10/10 Excellent

phillip

Stayed 2 nights in Sep 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked/loved the suite style room, so that we were able to have sleeping area away from TV/couch area, plus the stocked kitchen supplies were handy. Also, grrat breakfast, well stocked start to finish with attendant that saw to guests needs. Overall, extremely hospitable staff and clean and accommodating common areas.
Stayed 2 nights in Jul 2023

10/10 Excellent

Josh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Great location for the Nashville Super Speedway. Very modern, safe location that is close to shopping and restaurants. The hotel was very clean, easy to navigate with a friendly and helpful staff. I don’t have any complaints.
Stayed 3 nights in Jul 2023

10/10 Excellent

Kiwanda

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were so sweet, helpful and professional. Gits was an awesome stay. The cleanliness was on point in and out of the rooms!!! I would stay here again!
Stayed 4 nights in Jul 2023

2/10 Terrible

Traci

Stayed 1 night in Jun 2023

8/10 Good

Aleesha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A lot around this hotel. You can walk to any food you want
Stayed 1 night in May 2023

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Richard

Stayed 3 nights in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'd stay again
The stay was good and I'd stay again. The hotel is in good shape, the room was clean and the bed was comfortable. The breafkast is your average hotel breakfast. The gal who checked me in was super nice, I apologize but I forgot her name.
Stayed 1 night in Jun 2023

8/10 Good

Katrina, Clarksville

Stayed 1 night in May 2023

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Breakfast was great. Disappointed the pool wasn’t open and don’t remember reading anywhere it wouldn’t open until such-and-such date.
Stayed 1 night in May 2023

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

2/10 Terrible

ELISA, Sandy

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have picture for condition the room is to bad it’s so expensive for the service
Stayed 1 night in Apr 2023

8/10 Good

Kathryn

Stayed 1 night in Apr 2023

10/10 Excellent

Jennifer

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip with a little work from hotel
The facilities are very comfortable. It is extremely clean. The breakfast is wonderful (coffee etc breakfast sandwiches, eggs and meat, oatmeal and toppings, make your own waffles , fruit , cereal , yogurt etc ... an actual breakfast not just pastries ) Perfect for my combo family visit and work trip. The lobby is actually welcoming for use. The patio /pool /outside areas were not fully open yet as it's early in the season but they have wonderful outdoor facilities. A great pool, lots of outdoor seating groups, grill available for use , fire pit etc. All staff I encountered were extremely helpful. My only concern is specific to my work, I needed a secure Internet connection and it was not offered . The wifi is free and works well but is open. I will absolutely stay here again. It is a perfect location with dining and shopping nearby (can walk some places even) and conveniently located near I24.
Stayed 7 nights in Mar 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Deann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciated the welcoming staff! Lovely hotel with great amenities! Roomy suites and large fridge. Comfy pillows and bed. Best breakfast ever! Beautiful heartwarming staff! Made you feel at home feeling ☺️
Stayed 1 night in Mar 2023

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Torrey

Stayed 2 nights in Mar 2023

10/10 Excellent

Sunny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is located in an area conveniently located around many restaurants and stores. Front desk people were very nice and it was quick. Room was clean, hotel was clean. Breakfast the next morning in the lobby was delicious. It’s some of the best breakfast that I’ve had at a hotel. Will stay again!!! It is about 25-30 minutes from Nashville but that doesn’t matter to me.
Stayed 1 night in Feb 2023

10/10 Excellent

Nisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Great stay. Very clean, and bed was very comfortable.
Stayed 1 night in Dec 2022

10/10 Excellent

Luwana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was short but the staff, room and breakfast were all excellent!
Stayed 1 night in Aug 2022
Response from David S. GM on Aug 9, 2022
Thank you for taking the time and letting us know how your stay was. I am very pleased to see that it was an excellent stay for you. We look forward to seeing you in the future and until then safe travels.

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is well maintained and has a very friendly staff. The breakfast in the mornings were great and the breakfast staff extremely friendly. It was fairly pricey to stay here however the room was great.
Stayed 6 nights in Apr 2022
Response from David S. GM on Jul 30, 2022
Thank you so much for taking the time and sharing these wonderful words and your experience with us. Please come back and see us again, until then safe travels.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
whitesoxgirl
Great location, close to interstate, restaurants & major retail stores.
Stayed 2 nights in Jul 2022
Response from David S. GM on Jul 30, 2022
Thank you for taking the time and submitting a review. It always means so much to us when individuals such as yourself take the time to review us and I look forward to sharing this with my staff. Please take care out there and come see us again.

10/10 Excellent

CHRISTY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service.
Stayed 3 nights in Jul 2022
Response from David S. GM on Jul 30, 2022
Thank you so much for the comment and review. Service is our number one goal and I am thrilled to see we provided excellent service for you and your stay. Safe travels and please come see us again.

4/10 Poor

Brent

Stayed 1 night in Jun 2022

4/10 Poor

Jakaiya

Liked: Amenities, property conditions & facilities
Stayed 1 night in Apr 2022

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

10/10 Excellent

Chelsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2022

10/10 Excellent

Teresa

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and convenience location. Nothing I did not like. Nice place to stay.
Stayed 1 night in Mar 2022
Response from David S. GM on Mar 14, 2022
Dear Teresa, It is always encouraging to hear positive feedback. Your feedback has been shared with my team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

8/10 Good

Hasan

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2022
Response from David S. GM on Mar 14, 2022
Thank you for taking the time and rating us. We hope that when your travels bring you back to this area we can invite you back as our guest again.

10/10 Excellent

Gloria

Stayed 1 night in Feb 2022
Response from David S. GM on Feb 24, 2022
Thank you for taking the time and reviewing us, we are truly grateful for the high ranking. We wish you safe travels and look forward to having you as a guest in the future.

8/10 Good

Dale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great however the rooms need a lot of updating. The lights beside the beds were falling apart, the shower had no water pressure, and the flooring was super old fashioned and pretty dirty. We were told at check in that our stay would not be including any housekeeping, which I thought to be an odd thing to say up front. The rest of the hotel was beautifully updated so maybe the rooms will be next. The breakfast was complimentary and pretty consistent with the normal hotel breakfasts. The woman putting the food out was very helpful and friendly. Overall it was a little overpriced but my husband and I had a nice little getaway!
Stayed 2 nights in Feb 2022
Response from David S. GM on Feb 14, 2022
Thank you for taking the time and reviewing us. I will insure to pass on the high remarks about our staff as I know they will appreciate the mention. We are always trying to better ourselves so thank you for the mention in areas we can attend better to. We are so glad you had a nice getaway and I hope we can be that option for you again in the future.

6/10 Okay

Serra

Liked: Staff & service
Disliked: Cleanliness
Great service and food, but not so clean room
I stayed at the hotel for one night to get away from the guests at my house. The employees at the hotel were all very friendly and helpful, the breakfast was delicious, my only problem is the room was not very clean. The air vent was VERY dusty, the comforter had a yellow stain on it, one of the towels had a brown stain on it, the mirror in the room had smudges on it, the shower didn’t seem too clean, etc. that was my only problem with them the stay. Also some of the locks on the doors through the hotel didn’t work for my key card. I had to knock on a couple different doors to get let back in the hotel if it using the main front door. But again, the employees were very nice and the food was good!
Stayed 1 night in Dec 2021
Response from David S. GM on Jan 12, 2022
Dear Serra, I appreciate your email back to me and we look forward to having you as our guest again. Have a wonderful day.

8/10 Good

William

Liked: Staff & service
Disliked: Property conditions & facilities
We stayed in room 215. The room is starting to get rundown. Hot breakfast is the same everyday, scrambled eggs and sausage. If you want Waffles they have to be dug out of the maker because they are stuck.
Stayed 1 night in Dec 2021
Response from David S. GM on Jan 3, 2022
Thank you for taking the time and reviewing us. We are introducing a new breakfast program shortly, with that said we have new waffles on the way! Thank you again for your time and safe travels.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
It was not a good experience at all.. didn't really get any sleep or able to enjoy the stay at all.
Stayed 1 night in Dec 2021
Response from David S. GM on Dec 25, 2021
I recognize your time is valuable and appreciate the feedback you have taken the time to provide. Maintaining a clean atmosphere within our guest rooms and common areas is important and I apologize that we did not fulfill that expectation during your visit. Your feedback has been shared with our housekeeping leaders to ensure this is an isolated incident. My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.

6/10 Okay

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and facility were very nice no complaints there. My only issue was the bedding. The king sized mattress was hard as a rock and the pillows flatten down to nothing. I wound up seeping on the couch in the room as it was more comfortable than the bed.
Stayed 2 nights in Oct 2021
Response from David S. GM on Oct 26, 2021
Thank you for taking the time and giving us your feed back. It is always wonderful to see the positives as well as the things that can be looked at and adjusted on our end. I do apologies that our bedding is not the right fit for you as we all need a good nights sleep. Again thank you for your time and we wish you safe travels.

10/10 Excellent

Felicia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will look for Residence Inn's in other locations.
Very clean and very helpful staff. Loved the evening socials at night. The weather was messy so we didn't have to go out on those nights.
Stayed 5 nights in Oct 2021
Response from David S. GM on Oct 12, 2021
I am grateful to see that you enjoyed your stay with us and thank you for taking the time to share your experience with others. Please have safe travels and we look forward to having you as our guest in the future.

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2021

6/10 Okay

Laurie

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2021
Response from David S. GM on Oct 5, 2021
We are sorry to see that we missed the mark with your stay. We always want to put our best foot forward and my apologies we did not accomplish that on your stay.

10/10 Excellent

LaQuinta

Stayed 2 nights in Jul 2021

10/10 Excellent

Rashad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

4/10 Poor

Harrison

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I only rebooked because i assumed tv issue would be resolved. It wasnt so i am staying at comfort suites now. The washer anf dryer was gross
Washing machine can't put bleach in that
The dryer is gross smells funny from the sitting moisture
Dryer vent dirty and rusted from standing moisture
Tv either looked liked that or was black. I have video too. I had to buy a tv from best buy so my kids would be entertain. They never fixed the tv
Stayed 5 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice!
Stayed 1 night in May 2021