Chambre Deluxe, 2 lits doubles (Smoke Free) | Rideaux d’obscurcissement, fer et planche à repasser

Red Roof Inn PLUS+ Nashville Airport – Avis

2.5 out of 5
Red Roof Inn PLUS+ Nashville Airport
510 Claridge Dr, Nashville, TN

Avis

7,6

Bien

Note de 10 – Excellent, d’après 382 avis sur 1008." "
Note de 8 – Bien, d’après 305 avis sur 1008." "
Note de 6 – Acceptable, d’après 137 avis sur 1008." "
Note de 4 – Médiocre, d’après 84 avis sur 1008." "
Note de 2 – Terrible, d’après 100 avis sur 1008." "

7,8/10

Propreté

8,4/10

Service et personnel

7,2/10

Commodités

7,6/10

État et installations de l’hébergement

7,6/10

Écoresponsabilité

Avis

2/10 – Terrible

Vanessa

Voyage en groupe
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Il avait des poils partout dans la salle de bain et sur l’évier à l’extérieur Même de pris dans les serviettes Dans le seul tiroir que j’ai ouvert, il avait encore une fois, du poils / cheveux, mais aussi des Kleenex usés (table de chevet) Donc clairement les gens de l’entretien fond le stricte minimum, c'est à dire, faire le lit. J'ai verbalisé 2x à la mme de la réception que mous voulions le transport pour l’aéroport à 6h30 am. Quand nous sommes arrivés pour le check out à 6h20, une autre femme de la réception nous dit que nous étions inscrite à 6h. Par chance, il restait de la place à 6h30 La ventilation fait énormément de bruit, mais heureusement toujours le même, ce qui fait un bruit de fond pour tous les autres bruits aléatoires qu’il peut avoir. Ce serait mon seul positif… si ca peut en être un. Les lits étaient « propres »…. Pas de poils et pas de tâche…! Nous avons porté nos sandales, même dans la douche et jusqu’à ce qu’on se couche. Bref, nous avons mis fin à notre séjour a Nashville avec cette expérience et ça a été la plus décevante de nos 5 jours.
Séjour de 1 nuit en mai 2024
Tianna RediResponse Specialist a répondu le 6 mai 2024
Chère Vanessa,Merci d'avoir pris le temps d'écrire un avis sur votre séjour au Red Roof Inn PLUS+ Nashville Airport. Nous apprécions sincèrement vos commentaires et nous sommes vraiment désolés que vous n'ayez pas été satisfait de votre expérience. Vous avez indiqué que vous n'étiez pas satisfait de la malpropreté de la chambre, du manque d'entretien et des autres soucis mis en avant qui ont gêné votre séjour. Notre objectif principal est d'offrir à tous nos clients une expérience comme à la maison, je suis donc découragé de lire que nous avons lamentablement échoué.Nous prendrons en compte vos commentaires pour apporter des modifications afin d'améliorer notre expérience client. Nous espérons que vous nous donnerez l'opportunité de vous offrir une meilleure expérience la prochaine fois que vous serez dans la région.Sincèrement,TiannaRed Roof Management RediResponse Specialist

10/10 – Excellent

Dave

Séjour de 1 nuit en décembre 2023
GM a répondu le 1 janv. 2024
We appreciate your feedback! Thanks for letting us know and thanks for choosing to stay with us!

2/10 – Terrible

Guillaume

Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Personnel absolument pas professionnel. Lieux salle et mal entretenu. Service assez moyen pour le prix. Je déconseille.
Séjour de 3 nuits en décembre 2023
Carla RediResponse Specialist a répondu le 22 déc. 2023
Cher Guillaume,Merci d'avoir pris le temps de partager vos commentaires concernant votre expérience au Red Roof Inn PLUS+ Nashville Airport. Je suis désolé que votre expérience n'ait pas répondu à vos attentes ; permettez-moi de vous exprimer mes plus sincères excuses. Vous avez indiqué que vous n'étiez pas satisfait de la rencontre loin d'être idéale que vous avez eue avec le personnel, que la chambre manquait de propreté et que les autres préoccupations que vous avez énumérées sont vraiment regrettables. Notre objectif principal est de vous offrir une expérience cinq étoiles, et il est décourageant d'entendre que ce n'est pas l'impression que nous vous avons laissée. Chez Red Roof, nous travaillons continuellement à améliorer notre hôtel, c'est pourquoi j'apprécie vraiment que vous nous fassiez part de vos commentaires.Merci d'avoir partagé vos inquiétudes et nous vous souhaitons tout le meilleur dans vos futurs voyages.Sincerely, CarlaRed Roof ManagementRediResponse Specialist

6/10 – Acceptable

Carole

Séjour de 1 nuit en octobre 2022
GM a répondu le 12 oct. 2022
We appreciate your feedback! Thanks for letting us know.

6/10 – Acceptable

INES

Points faibles : Commodités
Séjour de 3 nuits en mai 2022
GM a répondu le 1 juin 2022
We appreciate your feedback! Thanks for letting us know.

10/10 – Excellent

Dominic

Voyage d’affaires
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Le personnel était très chaleureux et m'a aider pour obtenir un uber driver rapidement pour que je puisse aller passer un test PCR de Covid
Séjour de 2 nuits en septembre 2021
GM a répondu le 21 sept. 2021
We appreciate the rating. Thank you for choosing to stay with us!

10/10 – Excellent

Albert

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mai 2024

8/10 – Bien

Gavin

Voyage de couple
Points forts : Propreté, commodités
Staff did their job but weren't over friendly.
Séjour de 1 nuit en mai 2024
Xao RediResponse Specialist a répondu le 15 mai 2024
Thank you for sharing your feedback with us, Gavin. The team at the Red Roof Inn PLUS+ Nashville Airport was pleased to know that our staff did their job. However, you stated that they were not overly friendly.Guest feedback, like yours, aids in the growth of Red Roof, so we would like to extend our thanks for your feedback. It would be our pleasure to provide you with more stays going forward.Regards,XaoRed Roof ManagementRediResponse Specialist

8/10 – Bien

Michael

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mai 2024
Xao RediResponse Specialist a répondu le 15 mai 2024
Thank you for sharing your 4/5 rating with us, Michael. Our staff at the Red Roof Inn PLUS+ Nashville Airport was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,XaoRed Roof ManagementRediResponse Specialist

8/10 – Bien

vince

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en mai 2024
Xao RediResponse Specialist a répondu le 13 mai 2024
I appreciate the time that you took to share your sentiments with us, Vince. Our team at the Red Roof Inn PLUS+ Nashville Airport appreciated your 4/5 score following your stay. In the future, please consider adding comments so that we know what we’re doing well and where we can improve our services. Guest feedback, like yours, helps us to make improvements.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,XaoRed Roof ManagementRediResponse Specialist

8/10 – Bien

Daniel

Points forts : Propreté, état et installations de l’hébergement
I was glad that the staff were able to accommodate my stay considering they gave my room to someone else, as in, checked someone else in as me. It would have been a pain to find another hotel at the last minute. It took a few minutes but the staff were polite through the whole process, which made me not care so much about this. The grounds are safe, there is an armed security guard that roams the area (I inquired why, staff said “for everyone’s safety”), which is nice. The room didn’t have much, no refrigerator or microwave, but it was clean. There was water on the floor in the bathroom when I got there (around midnight) but I put a towel down and didn’t worry about it again. The room was slightly musty, but the sheets were clean and the bed was comfortable. Four plush pillows allowed me fall asleep easily. There’s no smoking or use of e-cigarettes other than the designated area which is only a minor inconvenience for most. Overall, a decent place and worth the $85 a night rate I paid through Expedia. I’d rent a room again if I visited.
Séjour de 2 nuits en mai 2024
Oniel Rediresponse Specialist a répondu le 11 mai 2024
Thank you Daniel, for taking the time to write a review of your stay at the Red Roof Inn PLUS+ Nashville Airport. It is so rewarding to read that you had a great encounter with us and we truly appreciate you making us aware, it's also delightful reading that you took liking to our staff and their services. However, please accept our apologies for the inconvenience. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,OnielRedRoof ManagementRediresponse Specialist

10/10 – Excellent

Piotr

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
GM a répondu le 16 mai 2024
Thank you for the rating!

8/10 – Bien

daniel, San Jose

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Clean unfortunately airport shuttle is only available from 6 am to 10 pm
Séjour de 1 nuit en mai 2024
Oniel Rediresponse Specialist a répondu le 9 mai 2024
Thank you Daniel, for taking the time to write a review of your stay at the Red Roof Inn PLUS+ Nashville Airport. It's nice reading that you took liking to our hotel's cleanliness. Relative to our shuttle, know that at RedRoof your feedback is appreciated and will be taken into consideration to makes changes to ensure your satisfaction.Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OnielRedRoof ManagementRediresponse Specialist

8/10 – Bien

Zoe

Points forts : Service et personnel, état et installations de l’hébergement
Séjour de 1 nuit en mai 2024
GM a répondu le 16 mai 2024
Thank you for the rating!

10/10 – Excellent

Summer

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great place to stay!
Séjour de 1 nuit en mai 2024
Oniel Rediresponse Specialist a répondu le 9 mai 2024
Thank you Summer, for taking the time to write a review of your stay at the Red Roof Inn PLUS+ Nashville Airport. It is so rewarding to read that you had a good encounter with us and we truly appreciate you making us aware. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,OnielRedRoof ManagementRediresponse Specialist

8/10 – Bien

Pearl

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great
Séjour de 1 nuit en mai 2024
OnielRediresponse Specialist a répondu le 9 mai 2024
Thank you Pearl, for taking the time to write a review of your stay at the Red Roof Inn PLUS+ Nashville Airport. It is so rewarding to read that you had a good encounter with us and we truly appreciate you making us aware. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,OnielRedRoof ManagementRediresponse Specialist

10/10 – Excellent

Larry

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The Red Roof Inn Plus saved us and gave us a place to stay when the Holiday Inn Airport turned us away because they were “overbooked”.
Séjour de 1 nuit en mai 2024
OnielRediresponse Specialist a répondu le 9 mai 2024
Thank you Larry, for taking the time to write a review of your stay at the Red Roof Inn PLUS+ Nashville Airport. It is so rewarding to read that you had a good encounter with us and we truly appreciate you making us aware. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,OnielRedRoof ManagementRediresponse Specialist

6/10 – Acceptable

Margarita

Séjour de 1 nuit en mai 2024
Tianna RediResponse Specialist a répondu le 6 mai 2024
Hello Margarita, Thank you for taking a moment to complete our survey at the Red Roof Inn PLUS+ Nashville Airport. I am overly excited to see you enjoyed your stay, prompting your 3/5 score. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. We hope to continue to provide great experiences for you. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,TiannaRed Roof Management RediResponse Specialist

6/10 – Acceptable

Tracey

Points forts : Service et personnel
Location to the Nashville Airport is great and they have a shuttle service just remember to call them to pick you up as it is not on a regular schedule. Very nice staff.
Séjour de 1 nuit en avril 2024

10/10 – Excellent

achyuthkumar

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I like the property. Its very clean
Séjour de 1 nuit en avril 2024
Oniel Rediresponse Specialist a répondu le 5 mai 2024
Thank you Achyuthkumar, for taking the time to write a review of your stay at the Red Roof Inn PLUS+ Nashville Airport. It is so rewarding to read that you had a good encounter with us and we truly appreciate you letting us know, we're also happy to see that you took liking to our property and its cleanliness. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,OnielRedRoof ManagementRediresponse Specialist

6/10 – Acceptable

Jonathan

Voyage en famille
Needs more pillows, refrigerator in all rooms,
Séjour de 1 nuit en mai 2024
Nishaye RediResponse Specialist a répondu le 4 mai 2024
Hello Jonathan, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Nashville Airport. I'm thrilled to read that you were pleased with your visit, prompting your 3/5 score. In regards to the pillows, we will definitely take your advise into consideration to provide a better experience for guests, as our Red Roof team strive to continuously improve the quality of our services.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! We look forward to seeing you in your future travels.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

4/10 – Médiocre

Heather

Voyage en famille
Points faibles : Propreté
Trashy parking lot , ran over glass bottle, lobby smells like cigarette ashtray . OVERCHARGED my credit card
Séjour de 1 nuit en avril 2024
Samantha Rediresponse Specialist a répondu le 3 mai 2024
Dear Heather,Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ NASHVILLE AIRPORT. You expressed that you were displeased with the uncleanliness of the parking lot and the unpleasant odor you encountered in the lobby, which was disappointing to hear. Nevertheless, feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. In regard to being overcharged, I research your reservation and I did not see where you were overcharged, however, I recommend reaching out to the front desk for further assistance regarding this issue. Thank you for sharing your concerns and we ask that you give us another opportunity to make a better impression on your next visit to one of our Red Roof locations.Sincerely,Samantha Red Roof ManagementRediresponse Specialist

8/10 – Bien

Niall

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
This place was clean and quiet and nobody bothers you.
Séjour de 1 nuit en avril 2024
Samantha RediResponse Specialist a répondu le 3 mai 2024
Dear Niall,Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ NASHVILLE AIRPORT. It's great to hear that you were pleased with our clean facility and quiet environment. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist

10/10 – Excellent

Leslie, San ysidro

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Clean room comfy bed! The receptionist was very nice
Séjour de 1 nuit en avril 2024
Adraine Rediresponse Specialist a répondu le 2 mai 2024
Dear Leslie, Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ NASHVILLE AIRPORT. We sincerely appreciate your comments and are happy to hear you had a great experience with us. I am happy to read that you found the bed to be comfortable, the receptionist to be nice and the room to be clean. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services. Your kind words inspire our team to continue delivering top-notch service.Your satisfaction is our greatest reward, and we can't wait to welcome you back for another enjoyable stay.Sincerely,AdraineRed Roof Management Rediresponse Specialist

10/10 – Excellent

Pearl

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great
Séjour de 2 nuits en avril 2024
Recordo, Rediresponse Specialist a répondu le 1 mai 2024
Hello Pearl,Thank you for taking the time to complete our guest survey. Red Roof appreciate your comments regarding your recent stay at the Red Roof Inn PLUS+ Nashville Airport. It's great to see you enjoyed your stay, resulting in a 5/5 score.Red Roof always enjoy hearing about the positive experiences our guests have at our hotels.Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

8/10 – Bien

Rex

Voyage en groupe, Voyage d’affaires
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The property was clean and presentable. A good place to stay. My room appeared clean with everything in order. Unfortunately, when I spilled water on the tile floor at the bath vanity and wiped it up with a washcloth, the washcloth became dirty. The only negative besides the tile floor was the almost constant noise of airplanes taking off. Buy hey, It's close and convenient to the Nashville Airport. I expected some airplane noise. Perhaps the hotel can offer some earplugs for sleeping.
Séjour de 1 nuit en avril 2024
Adraine Rediresponse Specialist a répondu le 1 mai 2024
Dear Rex, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ NASHVILLE AIRPORT. I am happy to read that you found the property to be clean, presentable and that you had a good place to stay. I am sorry to learn that you found the floor to be dirty due to a water spilled which you had to clean, and we apologize for the constant noise disturbance from the planes at the airport. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.Thank you again for sharing your experience. We hope to have the opportunity to make it up to you on your next visit.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

8/10 – Bien

Richard

Voyage de couple
Points forts : Propreté, service et personnel
Bathroom door would not close and lock. Great coffee!
Séjour de 2 nuits en avril 2024
Adraine Rediresponse Specialist a répondu le 29 avr. 2024
Dear Richard, Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ NASHVILLE AIRPORT. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the bathroom door that didn't close. I am happy you were pleased with the coffee. We are sorry for the inconvenience that hindered your experience. I will share your comments with the rest of the team. Your feedback will be taken into consideration as it will help us to improve the quality of our services. We hope to have the opportunity to make it up to you on your next visit.Sincerely,AdraineRed Roof Management Rediresponse Specialist

4/10 – Médiocre

Edward

Points forts : Service et personnel
Points faibles : Propreté
They did not have my reservation when I checked in. Luckily they had a room available but it was not what I reserved
Séjour de 1 nuit en avril 2024
Adraine Rediresponse Specialist a répondu le 28 avr. 2024
Dear Edward, Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ NASHVILLE AIRPORT. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with your reservation which was not made when you were at check in. We are sorry for the inconvenience caused. I like that there were rooms available where you could get. Your feedback is important to Red Roof, and we’ll take your comments into consideration to make changes to improve our customer experience.Your feedback is crucial in helping us provide a better experience for our guests, and we hope to welcome you back for a more seamless stay.Sincerely,AdraineRed Roof Management Rediresponse Specialist

10/10 – Excellent

Gissoo

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Was a very easy check in and room was very clean Staff were very nice and she was quick giving us our room We loved it
Séjour de 1 nuit en avril 2024
Adraine Rediresponse Specialist a répondu le 28 avr. 2024
Dear Gissoo, Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ NASHVILLE AIRPORT We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the staff that were nice, the cleanliness of the room and the easy check in. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services. Your kind words inspire our team to continue delivering top-notch service.Your satisfaction is our priority, and we can't wait to have you back for another wonderful stay.Sincerely,AdraineRed Roof Management Rediresponse Specialist

8/10 – Bien

Alan, Memphis

Points forts : Propreté, service et personnel
It was ok. Staff was friendly
Séjour de 1 nuit en avril 2024
Dannielle Rediresponse Specialist a répondu le 26 avr. 2024
Dear Alan,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ NASHVILLE AIRPORT. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the friendly staff. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. Sincerely,Dannielle Red Roof Management Rediresponse Specialist

4/10 – Médiocre

Megan

Voyage avec des animaux de compagnie
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This property was so bad I don’t think I’ll be staying at any Red Roof Inns again. The room was very old and dingy with dust bunnies in every corner. Although its a pet hotel there was nothing blocking my pet from going under the bed. I was also on the first floor right by the office and was woken up a few times by people talking right outside my room. Only thing saving it is that they had HGTV. Way too expensive for what you get.
Dannielle Rediresponse Specialist a répondu le 26 avr. 2024
Dear Megan,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ NASHVILLE AIRPORT. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the upkeep of the property, loud noise from people talking outside and the room rate being too expensive. We apologize for this issue and the inconvenience it caused. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. Thank you again for posting your review. Have a great day.Sincerely,Dannielle Red Roof Management Rediresponse Specialist

10/10 – Excellent

Christia

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Started for night before early flight. Staff was friendly and helpful. Room was clean and worked well for a quick sleep. Able to walk to a couple food options.
Séjour de 1 nuit en avril 2024
Dannielle Rediresponse Specialist a répondu le 25 avr. 2024
Dear Christia,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ NASHVILLE AIRPORT. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the friendly staff, clean room and convenient location. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. Sincerely,Dannielle Red Roof Management Rediresponse Specialist

10/10 – Excellent

Cynthia, Columbia

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I LOVED that it’s close to the airport and food places were walkable. I’ll stay again!
Séjour de 1 nuit en avril 2024
Dannielle Rediresponse Specialist a répondu le 25 avr. 2024
Dear Cynthia,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ NASHVILLE AIRPORT. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the convenient location. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. Sincerely,Dannielle Red Roof Management Rediresponse Specialist

8/10 – Bien

Nikco

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Nice
Séjour de 1 nuit en avril 2024
Olivia RediResponse Specialist a répondu le 24 avr. 2024
Hello Nikco, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn PLUS+ Nashville Airport. It is so rewarding to read that you had a great encounter with us, prompting your 4/5 score. At Red Roof, we hope to continue to provide great experiences for you. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,OliviaRed Roof ManagementRediResponse Specialist

10/10 – Excellent

Branden

Séjour de 1 nuit en avril 2024
Kamaria RediResponse Specialist a répondu le 13 mai 2024
Hello Branden, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ NASHVILLE AIRPORT and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria Red Roof Management RediResponse Specialist

8/10 – Bien

Christopher

Séjour de 1 nuit en avril 2024
Kamaria RediResponse Specialist a répondu le 13 mai 2024
Hello Christopher, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ NASHVILLE AIRPORT and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria Red Roof Management RediResponse Specialist

8/10 – Bien

Sylvia, Westfield

Voyage en groupe
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
It’s a nice hotel if you just need a place to stay for the night. The room is clean and quiet. The bed is comfortable and the water for the shower is hot. It’s a budget Motel and not a resort. The room has outside access and there’s no breakfast or sitting area outside the room. I came with low expectations and was pleasantly surprised by the cleanliness, comfortable bed, quiet and hot shower. That’s all I came for and the hotel delivered.
Séjour de 1 nuit en avril 2024
Dannielle Rediresponse Specialist a répondu le 23 avr. 2024
Dear Sylvia,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ NASHVILLE AIRPORT. We are sorry that you were displeased with the lack of breakfast and sitting area on the outside, however, we are happy that the room was clean and quiet, the bed was comfortable and the shower water hot. In regards to breakfast, it is not an offered amenity at our location. However, we are located within close proximity to restaurants you are able to enjoy. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Dannielle Red Roof ManagementRediresponse Specialist

10/10 – Excellent

Jane

Voyage de couple
Points forts : Propreté, état et installations de l’hébergement
The bath rails were excellent but the tub was dangerously slippery. Needs a non-slip mat or surface.
Séjour de 1 nuit en avril 2024
Nishaye RediResponse Specialist a répondu le 20 avr. 2024
Dear Jane, Thank you for taking the time to tell us about your stay at the Red Roof Inn PLUS+ Nashville Airport. We are happy to see that you had a good experience and you loved the convenience of the bath rails, prompting your 5/5 score. However, as it relates to the tub we will definitely take your advise into consideration to provide a better experience for guests, as we strive to continuously improve the quality of our services.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! We look forward to seeing you in your future travels.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

6/10 – Acceptable

William

Voyage d’affaires
Points faibles : Commodités
There was nothing outstanding about this property. It was neither dirty or really clean. The check in took longer than it should have. The lady that checked my is was not incredibly friendly. It seemed like I was bothering her or wasting her time.
Séjour de 1 nuit en avril 2024
Oniel Rediresponse Specialist a répondu le 18 avr. 2024
Thank you William, for taking the time to write a review of your stay at the Red Roof Inn PLUS+ Nashville Airport. Please accept our most sincere apologies for the room you were assigned and the unsatisfactory service received. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OnielRedRoof ManagementRediresponse Specialist

8/10 – Bien

Elizabeth

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very nice and quiet place to stay.
Séjour de 1 nuit en avril 2024
Kerry-Lee RediResponse Specialist a répondu le 17 avr. 2024
Dear Elizabeth,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ NASHVILLE AIRPORT. I was happy your stay was nice and quiet. Thank you for your scoring. Feedback from our guests is always encouraged at Red Roof as we aim to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kerry-Lee Red Roof ManagementRediResponse Specialist

8/10 – Bien

Marissa

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It gets the job done.
Séjour de 1 nuit en avril 2024
Kerry-Lee RediResponse Specialist a répondu le 17 avr. 2024
Dear Marissa,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ NASHVILLE AIRPORT. I was happy we were able to provide you with a good stay. Thank you for your scoring. Feedback from our guests is always encouraged at Red Roof as we aim to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kerry-Lee Red Roof ManagementRediResponse Specialist

8/10 – Bien

Dave

Great for 1 night
Séjour de 1 nuit en avril 2024
Oniel Rediresponse Specialist a répondu le 14 avr. 2024
Thank you Dave, for taking the time to write a review of your stay at the Red Roof Inn PLUS+ Nashville Airport. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

6/10 – Acceptable

Larry, Greeneville

Voyage de couple, Voyage d’affaires
Points forts : Propreté, commodités et état et installations de l’hébergement.
Do not stay if you if you're closterphobic. The rooms are extremely small and if you want a bigger room you have to pay an upcharge. Stay overall was OK. A room for the night.
Séjour de 1 nuit en avril 2024
Nishaye RediResponse Specialist a répondu le 13 avr. 2024
Dear Larry, Thank you for taking the time to tell us about your experience at the Red Roof Inn PLUS+ Nashville Airport. I am sorry that your experience did not meet your expectation due to the quantity of the room not being to your liking. We encourage guests to notify our staff immediately about any concerns, as we strive to ensure a comfortable and enjoyable experience for all. We value your feedback and will address the issues with our team to ensure improvements are made.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,NishayeRed Roof ManagementRediResponse Specialist

10/10 – Excellent

Jacob

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Cheap
Séjour de 1 nuit en avril 2024
Tianna RediResponse Specialist a répondu le 12 avr. 2024
Thank you for taking the time to write a review of your stay at the Red Roof Inn PLUS+ Nashville Airport, Jacob. The staff and I were happy to see we met your expectations prompting a 5/5 score. We sincerely appreciate your feedback and are happy to hear you had an excellent stay with us, especially regarding that you enjoyed the affordability of our location. Our goal is to provide clean and comfortable accommodations for all our guests and we're proud to have achieved that with your visit.Thank you again for your kind words. We can’t wait to see you under our roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,Tianna Red Roof Management RediResponse Specialist

8/10 – Bien

Rafael

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Needs fridge and microwave in the rooms.
Séjour de 1 nuit en avril 2024
Tianna RediResponse Specialist a répondu le 12 avr. 2024
Dear Rafael,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn PLUS+ Nashville Airport. It's great to see that we earned your 4/5 score. We're sorry to hear about your disappointment regarding the lack of microwave and refrigerator in your room. Upon reviewing our records, it appears that you reserved a standard room, and this specific category does not offer those features. For a stay with the amenities you desire, we suggest opting for a deluxe or superior room. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Tianna Red Roof ManagementRediResponse Specialist

8/10 – Bien

Samuel, Conyers

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The room was clean but smelled like old dirty people. I slept and showered that’s the up side.
Séjour de 1 nuit en avril 2024
LaTunde RediResponse Specialist a répondu le 11 avr. 2024
Dear Samuel,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ NASHVILLE AIRPORT. I'm so glad we earned your 4/5 score. At Red Roof it's good to know that the room was clean, you slept and shower. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

10/10 – Excellent

Paul, Huntsville

Points forts : Propreté, service et personnel
Séjour de 1 nuit en avril 2024
GM a répondu le 17 avr. 2024
We appreciate the 5 star rating and hope you visit us again. Thank you!

10/10 – Excellent

Daniel

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Liked the convenience to the airport for an early morning flight. Didn’t care for the $50 deposit which had to be reversed at an inconvenient time in the morning
Séjour de 1 nuit en avril 2024
LaTunde RediResponse Specialist a répondu le 11 avr. 2024
Dear Daniel,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ NASHVILLE AIRPORT. It's great to see you enjoyed your stay, resulting in a 5/5 score. At Red Roof we are happy to read that you liked the convenience to the airport. However, your comment of the inconvenience of the deposit will be taken into consideration. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

8/10 – Bien

JAMES, Boynton Beach

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This property was perfect for an overnight after a late night flight arrival near the airport. Nothing extravagant but bed was comfortable, area seemed safe and secure, room was clean and reception employees were kind and timely.
Séjour de 1 nuit en avril 2024
LaTunde RediResponse Specialist a répondu le 10 avr. 2024
Dear James,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ NASHVILLE AIRPORT. I'm so glad we earned your 4/5 score. At Red Roof we are thrilled to read that the bed was comfortable, the reception employees were kind and all the positives that you highlighted. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

8/10 – Bien

Amy

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
LaTunde RediResponse Specialist a répondu le 10 avr. 2024
Hello Amy, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ NASHVILLE AIRPORT and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist