Exterior

Reviews of High-end Nashville home in The Gulch near downtown w/rooftop deck, WiFi, & AC


Reviews

9.2

Wonderful

Rating 10 - Excellent. 175 out of 260 reviews" "
Rating 8 - Good. 57 out of 260 reviews" "
Rating 6 - Okay. 20 out of 260 reviews" "
Rating 4 - Poor. 4 out of 260 reviews" "
Rating 2 - Terrible. 4 out of 260 reviews" "

8.8/10

Cleanliness

Reviews

10/10 Excellent

Jessica W.

Liked: Cleanliness
Great location and plenty of room!
The house location was perfect to get to all of the day/nightlife in the area! We didn’t spend much time at the house, but when we were there we were extremely comfortable. It was perfect for a group of 5, and more people could have easily fit comfortably. The only downside was the construction at the property next door. It started at 8am on Saturday morning after being out for the night, and this group of moms was really looking forward to sleeping in. It wasn’t ideal for a vacation, and the house under construction is so close it sounded like it was coming from inside the house.
Stayed 2 nights in Apr 2024

10/10 Excellent

Chelsea B.

Liked: Cleanliness
Very nice!
Overall the place was great! Lots of room for everyone and a decent location. We did walk into town or back some times. With the right footwear its do-able. It had everything we needed and the communcation/instructions were clear. Patio furniture needs to be replaced and it would have been nice to have an added touch of decor/games out on the patio but it was very nice overall.
Stayed 4 nights in Apr 2024

10/10 Excellent

Matt L., Thompson's Station, TN USA

Liked: Cleanliness
Nice place
Nice place, good location, good communication from host. Plenty of space to spread out. Modern fixtures and furnishings. 4 bed 4 bath is great to give everyone their own space. Free parking with the ability to park in the 2-car garage was great!
Stayed 2 nights in Mar 2024

10/10 Excellent

James S.

Liked: Cleanliness
Excellent Choice
At first, I was a little hesitant upon arrival because of the tight parking spaces. The group I was with all were able to park three full size pickup trucks in the available parking area. Upon walking inside, it was a complete sense of warm welcoming like a relaxing weekend getaway should feel. The unit was very clean! The rooftop patio was a huge hit! Excellent choice and I want to go back!
Stayed 2 nights in Feb 2024

10/10 Excellent

Rhonda M.

Liked: Cleanliness
Fantastic space!
This was a beautiful home in a nice location, just a quick ride/drive to lower Broadway and in walking distance of some places in The Gulch. The space had everything we needed (plenty of towels, paper towels, toilet paper) and the weather allowed us to enjoy the rooftop patio too. We couldn’t get the volume to work on the television and struggled a bit with an unfamiliar Keurig, but those were minor inconveniences. The use of the garage was a great perk! Would definitely stay here again!
Stayed 3 nights in Oct 2023

8/10 Good

Andrew C.

Liked: Cleanliness
Birthday celebration
Excellent apartment great location. The could do with getting a few more cups & mugs
Stayed 5 nights in Oct 2023

10/10 Excellent

Cortney B.

Great Location
Perfect location, a lot of room, nice rooftop deck, quick Uber to Broadway, comfy beds.
Stayed 3 nights in Sep 2023

10/10 Excellent

Ryan P.

Liked: Cleanliness
The Gulch - Labor Day weekend
Had a great stay in town for the Vols🍊game. Great location. The Fireplace would not ignite. We didn’t need it. Thanks
Stayed 3 nights in Sep 2023
Response from VrboOwner on Sep 26, 2023
Thank you for sharing your experience, we're so pleased that you enjoyed your stay! That said, we're sorry the fireplace did not ignite and our local manager assured us that our team will address it and if needed, a vendor will be scheduled to remedy the issue. We enjoyed having you as our guest and we hope to host you again soon.

10/10 Excellent

Jeff E.

Liked: Cleanliness
North Gulch
We enjoyed are stay at this location. The process for check in and out was simple. We had no issues getting Uber/Lyft to downtown - always in less than 5 minutes for just a short ride. Property was much larger than expected and quite nice. Highly recommended!
Stayed 2 nights in Aug 2023

10/10 Excellent

Beth D.

Liked: Cleanliness
Great central location
We had a great time in Nashville and this property just was the icing on top. Great central location. Easy, short Uber ride to everything.
Stayed 2 nights in Jul 2023

8/10 Good

Jodi K.

Liked: Cleanliness
Family Nash Vaca
Overall stay was great. A little tricky to find the place at first. Back alley entrance was tricky to maneuver two cars into the garage. Location was great. Short Uber ride to downtown. Beds were comfortable and rooms good size. Washing machine was a little musty but over all cleanliness was good.
Stayed 2 nights in Jul 2023
Response from VrboOwner on Aug 11, 2023
Thank you for providing your valuable feedback. We take guest feedback seriously and have forwarded this information to the local staff so they can review and update the home as needed for future guests. We will be sure to follow up with the appropriate parties regarding your experience and hope to have the opportunity to host you again soon!

4/10 Poor

Linda V.

Disliked: Cleanliness
Great location but needs a deep cleaning
Great location and layout of home but it needs some serious deep cleaning. For high end home, as marketed for up to 8 people the rugs are very dirty under beds and it has basic essentials for 4 people, not 8. We had to get extra linens, garbage bags, toliet paper and paper towels. The property manager told me they recommend large parties bring extra supplies. When you rent a high end you don't expect to have to provide your own linens or basic items.
Stayed 8 nights in Jun 2023
Response from VrboOwner on Jul 15, 2023
Hi Linda, thank you for taking the time to review your stay with us, we are so glad to hear that you love our home. We appreciate you letting us know that there is room for improvement and will follow up with our local team regarding your feedback. We hope to host you for another great stay in the future!

8/10 Good

Kristen C., Niceville, USA

Great location and the rooftop balcony offered a great view.
We enjoyed our stay and it was a great set up for our family. We loved being a short Uber ride from downtown. The Management company was easy to get in touch with and they provided plenty of household supplies for our weekend stay. My only advice.. The house could definitely use a deep cleaning and the ice maker was not working properly.
Stayed 2 nights in Apr 2023

10/10 Excellent

Amber T.

Liked: Cleanliness
Couples trip to Nashville and this was a great place to stay!
We loved how close this house was to everything! Uber rides were fast and reasonable. We all felt like we had a workout with all the stairs 🤣 but we’d def stay here again!!
Stayed 2 nights in Mar 2023

8/10 Good

Sarah C., Iowa

Liked: Cleanliness
Nice family rental
Nice property for a family vacation. Plenty of room and quiet. Small adjustments would have made this a perfect stay.
Stayed 5 nights in Mar 2023

8/10 Good

Meta C.

Good location near 12th South district
This is a beautiful property. Lots of stairs! Comfortable beds.
Stayed 4 nights in Feb 2023

6/10 Okay

Veronica H.

Disliked: Cleanliness
House/garage needs a good cleaning!!!
To start, the garage door was disconnected from opener. We fixed that. The garage needs sweeping. So much dirt & gravel in it. The walls have cobwebs & marks all over them. Could definitely use new paint. The trim & vents have an inch of dust on them. The whole condo needs a good cleaning. Found mold inside of washer. On a good note. The location was perfect. Would considering staying again if you can get the place a good cleaning!
Stayed 2 nights in Oct 2022

6/10 Okay

Kelly D.

Disliked: Cleanliness
Nashville Trip
The house was nice, and close enough to walk to restaurants. The roof top was nice. Unfortunately we did think the house supplies were lacking as per the below: -There were no frying pans, we had to use a cookie sheet, the pots and pans need to be replaced in general, -Coffee pot was not working -Not enough coffee cups for 8 people -There were no oven mitts, we had to use a towel to get stuff out of the oven -Only one kitchen towel was provided for 5 days for 8 people, additional towels should be provided -There were additional pillows provided, but no additional linens so we could not use the extra pillows, need additional linens in the house included -Two of the bathroom shower liners were absolutely disgusting and should have been changed out. Staff responded very quickly and professionally when we did contact with issues at the house. Unfortunately the original reservation indicated that the house included 1 king and 3 queen size beds, and it was changed after we made the reservations and we were not told and once we saw this several months later while checking on our reservation, it was too late to find another house. This was a misrepresentation of the house and extremely uncomfortable in full size beds for two adults. I do not think that I would stay at this place again due to the issues we had while staying. Hopefully the management company will listen and take care of these issues as there are other reviews with the same complaints as the house is a nice house.
Stayed 4 nights in Oct 2022

10/10 Excellent

Todd W.

Liked: Cleanliness
Positive
- Nice clean property - garage was very convenient - easy drive to Broadway and other sites
Stayed 3 nights in Sep 2022

6/10 Okay

John F.

Disliked: Cleanliness
Delayed responses and rude; not clean
The property is in a great location and the home itself is beautiful. Emails to Vacasa go unanswered for 10 days. Phone calls are to a general number that cannot assist and must put a message into the local management company. The local management company is slow to respond and then VERY rude in their response. We arrived early but locks are programmed to stay locked until 4pm. There was no one at the property so we requested to pay to get early access. After a 16 hour drive we arrived to a thunderstorm and just wanted to get inside. We were told "no, not a chance, local management has spoken." The excuse was that cleaners were coming still. No cleaners came or if they did, it was during the short time we grabbed food and they didn't actually clean. We found broken pills on the living room carpet, black hand prints all over the walls, spider webs throughout and dust everywhere. I'm not by any means a clean freak, but when I'm told early occupancy isn't an option because of cleaners going in, I expect the place to be clean.
Stayed 2 nights in Jul 2022

10/10 Excellent

Brad M.

Liked: Cleanliness
Weekend in Nashville
The property was well represented in photos and everything was wonderful. We will definitely stay again!
Stayed 3 nights in Jul 2022

8/10 Good

Tonia S.

Liked: Cleanliness
Great place
Good location, nice place.
Stayed 2 nights in Jul 2022

10/10 Excellent

Donald R., Chesapeake, Virginia 23320, United States

Liked: Cleanliness
Great Property for Our Group
We had 4 couples at the house for a surprise weekend for my wife’s birthday. The property suited us well. Each couple had their own bedroom and bath. Living room was nice and the rooftop was enjoyable.
Stayed 4 nights in Apr 2022

10/10 Excellent

Lisa C., Dunkirk NY USA

Liked: Cleanliness
Enjoyed our stay!
Great place to stay! Great location! Perfect for our group of 8. Each had own bedroom and bath.
Stayed 4 nights in Mar 2022

8/10 Good

William M.

Liked: Cleanliness
Nice Roomie condo.
This was a nice spacious condo very good location close to the Gulch. And close to our work for the week. However, the condo could use a fresh coat of paint and the fireplace did not work. So if you’re booking this condo for the fireplace you’ll be disappointed.
Stayed 6 nights in Feb 2022
Response from VrboOwner on Jun 21, 2023
William, thank you for providing your valuable feedback. We are sorry you were unable to use the fireplace during your stay. Local staff is always available to assist if there are amenities in the home that fall short. We hope to have a chance to host you next time. Thank you.

8/10 Good

DAVID G.

Liked: Cleanliness
Great location
Had great time great location lots of stairs!
Stayed 2 nights in Jan 2022

2/10 Terrible

Mindy L.

Disliked: Cleanliness
Just pass on this one. Keep looking.
Generally dirty overall. Plumbing an issue overall. Sheets like sandpaper. Not enough towels offered for each bathroom or for kitchen area. No trash bins in area or garage. Had to hunt them down from alley. Standing dust in many places-particularly under couch. Generally gross and unimpressive. One plus-Short Lyft ride from Broadway.
Stayed 4 nights in Dec 2021
Response from VrboOwner on Jun 21, 2023
Hi Mindy, Thank you for taking the time to leave us this feedback, and we’re so sorry to hear your experience with us was not as great as it should have been. We strive to offer impeccable customer service before, during, and after your stay. We wish we had known about the plumbing issues and cleanliness of the home during your stay so we could have tried to help out then. Our 24/7 guest hotline is always available -- never hesitate to reach out while you’re staying with us! Please be assured we’re following up with our local team and will make sure the plumbing is checked and the housekeeping team addresses the cleanliness. In regards to the trash bins, the Guest Access Instructions do mention their location for your convenience. If there is anything else we can do for you, please reach out anytime and let us know. We hope that you will give us another opportunity to host you in the future.

8/10 Good

Penny C.

Grandparents Group
The place was great location to everything in Nashville. Loved the view from roof top. Not enough dishes for our group for coffee in the morning, plus we had to wash everything before we used them.
Stayed 3 nights in Dec 2021
Response from VrboOwner on Jun 21, 2023
Hi Penny, Thank you so much for taking the time to leave us a review! We apologize that there were not enough dishes for your group but we do appreciate your feedback. We are so happy that the location was perfect for you and that you got to enjoy that beautiful view. You were great guests and we look forward to hosting you again in the future!

6/10 Okay

Ashley T.

Great location.
Great property overall but a few things need to be addressed. Dishwasher smelled horrible. One sink and shower wouldn’t drain. Beds need mattress covers and fitted sheets (flat sheets just lying on the mattress don’t cut it).
Stayed 3 nights in Dec 2021
Response from VrboOwner on Jun 21, 2023
Hi Ashley, Thank you for taking the time to leave us a review. We apologize for the inconveniences you experienced while staying with us. It looks like we did send someone to your home to deliver washcloths but had we known of the other issues, we would have happily helped with them. Our 24/7 guest hotline is available if you need anything during your stay. Please know these issues will be sent to our local staff for follow-up. We appreciate you letting us know about them. We're happy that you enjoyed your stay and we look forward to another chance to impress you in the future!

8/10 Good

Greg B.

Good value
The place was very nice but could have been cleaner. One of the bathroom showers didn't drain very well. The fireplace and rooftop were the best parts of the stay.
Stayed 3 nights in Nov 2021
Response from VrboOwner on Jun 21, 2023
Hi Greg, Thanks for this review and feedback. We're happy to hear you enjoyed the location and took advantage of the rooftop patio and fireplace! We appreciate your feedback. Rest assured our local home care team is following up with housekeeping. Next time, remember our 24/7 guest hotline is always available to call with any issues that may come up. We want to make sure you’re as comfortable as you can be during your stay. By the way, you were excellent guests, and we can’t wait to have you stay with us again!

10/10 Excellent

Amy B., Bay Village

Liked: Cleanliness
Awesome location and great property!
The condo was perfect for 4 colleagues to use during a trade show. Everyone had their own bathroom and the place had everything we needed! Definitely recommend!
Stayed 4 nights in Nov 2021

8/10 Good

Chris N.

Liked: Cleanliness
The Gulch
The property was perfect for 4 couples with 4 bedrooms and 4 bathrooms. Walking distance to downtown Nashville. Master Bedroom was spacious but visible signs of stains on both white comforter and white chairs . The other three bedrooms lacked space to store clothes ( shelves) and hang towels. All baths could have used a bath mat and not an extra towel to use getting out of the shower. Living area was spacious for all of us and kitchen was adequately supplied. Would recommend this to place my friends and would return again.
Stayed 3 nights in Oct 2021

10/10 Excellent

Tyler K.

Liked: Cleanliness
Great place
Great location.
Stayed 4 nights in Oct 2021

10/10 Excellent

Jill B.

Liked: Cleanliness
Great location!
Modern and clean. Easy communication with company. Perfect location close to the Gultch. Quiet neighborhood but close to the road. Master had traffic noise, but not bad. Short ride to Broadway. The use of the provided tablet was helpful. Checkout was really easy!
Stayed 3 nights in Oct 2021

10/10 Excellent

Jennifer M.

Liked: Cleanliness
Great house.
A great house fir 4 couples. Location was good. Not much to walk to but you can Uber everywhere. The house was very nice and well stocked.
Stayed 3 nights in Oct 2021

10/10 Excellent

Chris R.

Liked: Cleanliness
Great Property! Great Time!
The property was exceptional and exactly as it is portrayed online. Our group of 8 adults really enjoyed the 4 bedroom, 4 bathroom setup. The common areas were plenty of room for all of us. We really enjoyed the spacious rooftop deck too! While we spent most of our time on Broadway it was awesome to come back to a very accommodating home. We are really excited to return to Nashville and will definitely keep this place as our top choice to stay again. Thank you for a great time!
Stayed 4 nights in Oct 2021

10/10 Excellent

Susan n.

Liked: Cleanliness
Things to know
Turnkey has you go through a serious process about the responsibility of the property but it's nothing they make it out to be. The noise was never an issue, we weren't a bachelorette party but we drank and came back late without a single issue. Walk into Nashville is only 20 minutes. The area is a developing area that was and still partly is a low income area. We were informed that it is noticed as an air BnB area and the locals are not happy being pushed out. The Gultch is a millennium style area and MidTown is the millennium style bars. Both a short walk. Transportation was on average $7 for 3 people. The house is as described. The master bathroom vent fan/light didn't work, the tub light didn't work. The door to the shower doesn't catch, it swings in and out while showering. The third floor bedroom didn't have a vent in its bathroom. Many complaints were about no shade on the rooftop. We were up there on/off, it was hot and unshaded but when it wasn't too hot it was a nice place to hangout. The place could use a fresh coat of paint but overall it was a nice place. For the price we were content with our stay.
Stayed 6 nights in Sep 2021
Response from VrboOwner on Jun 21, 2023
Hi Susan, Thank you for taking the time to leave this review and helpful feedback! Please let us assure you that our local homecare team is inspecting all bathrooms and doors. Next time, remember our 24/7 guest hotline is always available to call with any issues that may come up. We want to make sure you’re as comfortable as you can be during your stay. By the way, you were excellent guests, and we hope to see you in the future.

10/10 Excellent

Cathy S.

Liked: Cleanliness
Weekend Getaway
Fantastic Property. Plenty of room for our group of 8. Everything was very clean and it was nice and close to downtown.
Stayed 3 nights in Sep 2021

8/10 Good

Corey C.

Liked: Cleanliness
Awesome
Great place and location everything we expected but our vehicle got broken into. Overall great experience
Stayed 3 nights in Aug 2021

10/10 Excellent

LAURIE H., Cranberry Twp, PA

Liked: Cleanliness
Awesome stay!
Great location, walkable to lots of things and easy Uber drives away.. Beautiful place!
Stayed 3 nights in Aug 2021

10/10 Excellent

Rob B.

Liked: Cleanliness
Great Place To Stay!
We had a great time with great friends. Place was very clean and perfect for four couples or two families. Thank you for everything!
Stayed 3 nights in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness
Nice place. Good location
We loved the rooftop patio. The entire property was very nice. We would stay there again.
Stayed 3 nights in Jun 2021

10/10 Excellent

Ann C., Ohio

Liked: Cleanliness
21st Birthday trip
This house is perfect for a group wanting to experience Nashville. Nice modern decor and comfortable accommodations. I would recommend this property to my friends and family in the future.
Stayed 3 nights in Jun 2021

8/10 Good

Darius P.

Liked: Cleanliness
Nice stay
A very beautiful townhome with a great view from rooftop. Clean, modern and very comfortable. We were disappointed that the audio system did not work because there was a software update required and no one at the management company had the user ID or password available. Also we left the garage door open for a short period and some stole a backpack from the downstairs bedroom.
Stayed 3 nights in May 2021
Response from VrboOwner on Jun 21, 2023
Hi Darius, Thank you so much for taking the time to leave this review. We do apologize for the issues you encountered and for any inconvenience this caused as well. Please know that our local team has been made aware of the sound system issue. They have inspected it and it is now working fine. There are also instructions on how to use it available in the guest access instructions that can be accessed through any guest portal. We are very sorry to hear about the stolen item. This is not how we wanted you to experience during your stay with us. We wish we had known at the time so that we could have helped out then. Please know that we will communicate this incident to our local operations team to prevent similar problems moving on forward. By the way, you were perfect guests, and we’re looking forward to hearing from you again. -The TurnKey Team

10/10 Excellent

Emily M.

Liked: Cleanliness
Great
Wonderful accommodations!! Nice everyone had a bathroom with their bedroom!
Stayed 3 nights in May 2021

8/10 Good

Amanda S.

Liked: Cleanliness
Great location
This property worked out very well for our group. We liked that we could walk downtown or to the gulch from the house. The property was pretty clean. There was a little bit of mildew on the shower curtains. We would stay here again.
Stayed 4 nights in May 2021
Response from VrboOwner on Jun 21, 2023
Hi Amanda, Thank you so much for the review and kind words about our property! We’re so happy to hear that you enjoyed your stay with us. Rest assured that we will reach out to our Housekeeping Team about the shower curtains to prevent similar cleanliness problems moving forward. You were perfect guests, and we look forward to next time! -The TurnKey Team

10/10 Excellent

Deborah Pearlman

Liked: Cleanliness
We were in town for my son’s graduation from Vanderbilt with a large group of family members.
The property was impeccably clean and exactly as described. The kitchen and living room layout was wonderful. Each bedroom had its own bathroom. Unfortunately, none of the electrical outlets in any of the bathrooms worked. This did make it difficult to be able to use hair dryers, etc. bathrooms were also not stocked with enough towels for a four day stay with 8 people. When we let management know we would like more towels, they were delivered within hours. The rooftop seating area was the perfect place for us to throw an intimate sunset cocktail party fir my son and friends who were graduating from Vanderbilt University. Check in and check out process was seamless. We would absolutely stay at this property again.
Stayed 3 nights in May 2021
Response from VrboOwner on Jun 21, 2023
Hi Deborah, Thank you for leaving this review, and we’re happy to hear that you had a wonderful stay at our place! That being said, we are sorry to hear about the electrical outlets and for any inconvenience, this caused as well. We wish we had known at the time so that we could have helped out then. Our 24/7 guest hotline is always available if anything ever comes up while staying at one of our properties. Please know that we are following up with our local Operations Team about this issue and have them repaired. If there is anything we can still do for you, reach out anytime and let us know. By the way, you were perfect guests, and we can’t wait to have you stay with us again! -The TurnKey Team

10/10 Excellent

Willie M.

Liked: Cleanliness
Rating
Great
Stayed 3 nights in May 2021

6/10 Okay

Marcia C.

Disliked: Cleanliness
Poor communication
The property itself is beautiful! Terrible ant problem in kitchen..... The second day there decided to use the grill in rooftop both lp tanks were empty! Called number listed explained the ant problem and lp tanks....nothing never heard back from anyone!
Stayed 4 nights in Apr 2021

10/10 Excellent

Charles S.

Liked: Cleanliness
Great place!
Went with work colleagues and perfect place!
Stayed 2 nights in Apr 2021