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Reviews of Bellasera Resort

4 out of 5
Bellasera Resort
221 9th St S, Naples, FL

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1514 out of 1926 reviews" "
Rating 8 - Good. 315 out of 1926 reviews" "
Rating 6 - Okay. 54 out of 1926 reviews" "
Rating 4 - Poor. 29 out of 1926 reviews" "
Rating 2 - Terrible. 14 out of 1926 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Svetlana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is second time we stayed at this property and i absolutely love it
Stayed 5 nights in May 2024
Response from Guest Services Manager on May 21, 2024
Thank you for your repeated patronage, Svetlana! We love our repeat guests! We look forward to welcoming you back in the near future. Happy Spring!

10/10 Excellent

Tom

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We’ve stayed here 4 times and will keep coming back. Clean, friendly, great location, pool, restaurant.
Stayed 3 nights in May 2024
Response from Bellasera Guest Services on May 21, 2024
Tom, thank you for your patronage throughout the years! We're thrilled to have you as one of our valued repeat guests. Thank you for you lovely review; we look forward to seeing you again soon.

10/10 Excellent

Eric

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in May 2024
Response from Guest Services Manager on May 14, 2024
Thank you for your patronage, Eric, and thank you for your score. It looks like you enjoyed the hotel and your stay. We look forward to seeing you again in the near future!

10/10 Excellent

LISA M

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Loved staying here felt safe and the staff was so nice! Accommodation were excellent! Coming back next year
Stayed 6 nights in May 2024
Response from Guest Services Manager on May 14, 2024
Thank you, Lisa, we appreciate your feedback and would love for you to join us again. We thank you also for your kind words regarding our team. I will ensure to pass on your comments to everyone! See you next year!

10/10 Excellent

Joseph

Liked: Cleanliness, property conditions & facilities
The staff was excellent and the hotel was clean the pool was great cant say anything bad about it
Stayed 6 nights in May 2024
Response from Bellasera Guest Services on May 9, 2024
Thanks Joseph! We're thrilled to hear you had such a stellar experience with us. We look forward to welcoming you back later in the summer.

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely property, friendly and helpful staff. Enjoyed the use of the pool and superb meal in the Claw restaurant. As with most hotels we stayed in on our road trip the refrigerator and air-con in the room were noisy especially at night - neither of which am I used to having at home!!
Stayed 2 nights in Apr 2024
Response from Guest Services Manager on May 14, 2024
Catherine, thank you for staying with us, thank you for composing this lovely review, and thank you for your kind words regarding the team. We will be sure to address your noise concerns. We hope to welcome you back the next time you find yourself in Naples!

10/10 Excellent

Donald

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Will come again. Rarely does everything work out so well. We really enjoyed it.
Stayed 3 nights in Apr 2024
Response from Bellasera Guest Services on May 1, 2024
Thank you for choosing Bellasera Donald. We're thrilled to hear that everything went your way! We certainly hope to welcome you back soon.

10/10 Excellent

robert, Houston

Liked: Cleanliness, amenities, property conditions & facilities
High quality resort!
Stayed 1 night in Apr 2024
Response from Guest Services Manager on Apr 28, 2024
Thank you for staying with us Robert, and for saying so! We appreciate your feedback, and we look forward to seeing you again soon for some more fun in the sun in Naples!

10/10 Excellent

Veronica

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay. The restaurant in the hotel is one of the city’s best.
Stayed 1 night in Apr 2024
Response from Guest Services Manager on Apr 28, 2024
Thank you, Veronica, for choosing Bellasera, and for also complementing our restaurant, The Claw Bar. We're so glad you enjoyed yourself. We hope you can come back to visit later this summer!

10/10 Excellent

Ventzislav

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Lovely place, the shuttle service is great and the staff is super friendly. Would definitely recommend and come back!
Stayed 5 nights in Apr 2024
Response from Guest Services Manager on Apr 28, 2024
Thank you so much for your patronage, and for this lovely review. We look forward to welcoming you back, hopefully, this summer!

10/10 Excellent

Kent

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The property exceeded expectations. The free shuttle service was amazing, our meal at the Claw was great, and our room was perfect. I would recommend to anyone!!
Stayed 2 nights in Apr 2024
Response from Guest Services Manager on Apr 18, 2024
Kent, thank you for this lovely review! We're thrilled that we not only lived up to but exceeded your expectations. We hope you are able to come back to Naples again in the near future. We'll have a suite waiting for you!

10/10 Excellent

Karen

Stayed 6 nights in Apr 2024
Response from Bellasera Guest Services on May 4, 2024
Thank you for your review Karen! We're glad that it seems things went your way while you were here. We look forward to your return to Bellasera and sunny Naples!

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities
This was such a great stay. I would do it again. Great pool, ervice and food. All in walking distance to town. They also offer complimentary rides to town and the beach.
Stayed 4 nights in Apr 2024
Response from Guest Services Manager on Apr 13, 2024
Thank you for your review, James. We're so happy to hear that you enjoyed your time with us, and everything about the property. We look forward to seeing you again in the near future! Happy Spring!

10/10 Excellent

Henry

Stayed 3 nights in Mar 2024
Response from Bellasera Guest Services on May 1, 2024
Thanks Henry! We're so glad you had a great time in Naples and on property. We look forward to your return visit.

10/10 Excellent

Amanda

Liked: Cleanliness, property conditions & facilities
Great stay.
Stayed 5 nights in Apr 2024
Response from Guest Services Manager on Apr 9, 2024
Lovely to hear Amanda! We welcome the opportunity to host you again in the near future!

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
👍
Stayed 6 nights in Mar 2024
Response from Guest Services Manager on Apr 9, 2024
Thanks for the "thumbs up" Scott! We look forward to your return trip! Happy Spring!

8/10 Good

Teresa

Liked: Cleanliness, amenities, property conditions & facilities
Crazy on weekends with difficult parking because of the restaurant Shuttle will take you anywhere within 3 miles
Stayed 2 nights in Mar 2024
Response from Guest Services Manager on Mar 27, 2024
Thank you, Teresa, both for your continued patronage and for taking the time to share your review. We apologize if parking was challenging on the weekends. We are aware that this can be an issue and are constantly looking to find solutions. We hope to have the opportunity to welcome you back again, the next time your plans find you in Naples.

10/10 Excellent

Kenneth Douglas, Costa Mesa

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Guest Services Manager on Mar 26, 2024
Thank you so much Kenneth Douglas for spending a few days with us in sunny Naples! It seems as though you and your wife enjoyed everything about your stay. We're thankful, and we hope you can come see us again very soon.

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay. 1 bedroom had plenty of space. Staff was very friendly. Very convenient. Pool was very nice with plenty of seating.
Stayed 5 nights in Mar 2024
Response from Guest Services Manager on Mar 26, 2024
Thank you, Tim, for your lovely review and for your kind words regarding our team. We're glad you loved the stay, our location, and our pool! We look forward to welcoming you back later this year.

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was soo clean - my husband said it’s the first time he wasn’t grossed out by staying somewhere else. The kitchen was stocked well and the robes are so cozy. Starbucks pods in the room were great. The pool is beautiful, cabanas are a huge plus and service there can’t be beat. We cannot wait to go back.
Stayed 4 nights in Mar 2024
Response from Guest Services Manager on Mar 19, 2024
Melissa, thank you, that means a lot to us. I'll be sure to share with our Housekeeping Department Head as she takes incredible pride in her and the team's performance. We're glad you loved so many things about your stay and we hope to welcome you back very soon!

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
As always all was excellent!!
Stayed 4 nights in Mar 2024
Response from Guest Services Manager on Mar 17, 2024
Thanks William and thank you for supporting The Bellasera throughout the years! We look forward to the next visit from you and your family. :)

10/10 Excellent

Mary Louise

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Everything was wonderful - we will return…
Stayed 2 nights in Mar 2024
Response from Guest Services Manager on Mar 9, 2024
Thank you, Mary Louise, for such lovely feedback. We're so happy you enjoyed your time on property and in Naples! We look forward to your return visit!

8/10 Good

Andre

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great service. Easy parking. Close to 5th avenue.
Stayed 3 nights in Mar 2024
Response from Guest Services Manager on Mar 7, 2024
Thank you, Andre! We're so glad you enjoyed the proximity of our property to downtown Naples. We appreciate you choosing Bellasera and hope to welcome you back again in the near future.

10/10 Excellent

David Gene

We have stayed there several times and have been very pleased each time.
Stayed 7 nights in Feb 2024
Response from Bellasera Hotel Guest Services on Mar 3, 2024
Thank you David Gene! We're thrilled that you continuously have chosen Bellasera as your home away from home. Thank you for your repeated patronage; we look forward to welcoming you back next time!

10/10 Excellent

Tony

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent In every way
Stayed 4 nights in Feb 2024
Response from Guest Services Manager on Feb 29, 2024
Wow Tony, thank you SO much for your comments. We're so glad you enjoyed everything about your stay! We hope to see you back to the property for another trip to sunny Naples soon!

6/10 Okay

John

Travelled with partner
Liked: Cleanliness, amenities
Photos represent a 5 star hotel pool, restaurants and lobby are terrific. Rooms are mid level condo rooms. Regular 5 foot cast iron tub with super small bath area. Just not very nice for the price.
Response from Guest Services Manager on Feb 27, 2024
Hi John. Thank you for providing feedback on your stay at Bellasera. We're happy you enjoyed our popular hotel amenities, but we're sorry your room did not meet your expectations. The one bedroom/one bath suites offer a combination bathtub and shower since many guests like having the tub. Our larger units with two bedrooms offer a spacious walk-in shower in the master bathroom in addition to the second bathroom with a bathtub and shower combination. We hope you'll consider staying with us again, as we are continuously updating our units and the property.

10/10 Excellent

Rick, Holland

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
BEAUTIFIFUL
Stayed 5 nights in Feb 2024
Response from Bellasera Guest Services on Feb 27, 2024
Thank you, Rick! We're so glad you loved the property and enjoyed your time with us. We thank you for your repeat patronage, and we look forward to seeing you again soon!

8/10 Good

Linda

Stayed 1 night in Feb 2024
Response from Guest Services Manager on Mar 26, 2024
Linda, we're glad to see you enjoyed your night with us. We look forward to seeing you in the near future!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Very nice place, central location in Naples. Staff is very friendly and accommodating
Stayed 2 nights in Feb 2024
Response from Guest Services Manager on Feb 13, 2024
Thank you so much for staying with us, and for your feedback. We also appreciate your kind words regarding the team. We look forward to your next visit to the property, and sunny Naples, FL!

10/10 Excellent

Cindy

Liked: Cleanliness, property conditions & facilities
This was my 3rd time staying here. It’s easy- breezy .
Stayed 3 nights in Feb 2024
Response from Guest Services Manager on Feb 13, 2024
Cindy, we thank you so much for your feedback, and for your repeat business! We look forward to your next visit!

10/10 Excellent

Gary

Liked: Cleanliness, room comfort
Stayed 11 nights in Jan 2024
Response from Guest Services Manager on Feb 13, 2024
Mr. and Mrs. Wright, thank you for staying with us, for your feedback, and for your return business over the years! We look forward to welcoming you back later this season!

10/10 Excellent

Stacey

Stayed 1 night in Feb 2024
Response from Guest Services Manager on Mar 26, 2024
Thanks Stacey! We're glad you seemed to have enjoyed your stay at Bellasera. We hope you'll consider us again, the next time you find yourself in Naples!

10/10 Excellent

John, chicago

Liked: Cleanliness, property conditions & facilities
Great location walkability and nice condo units
Stayed 5 nights in Dec 2023
Response from Guest Services Manager on Feb 6, 2024
Thanks John! So glad you found the location ideal for your getaway. We look forward to seeing you again in the near future.

10/10 Excellent

Thomas

Liked: Cleanliness, room comfort
Bellasera - February 2024
The property was very clean and well maintained. The staff all were very friendly and helpful, especially Kate at the front desk. We would stay here again.
Stayed 3 nights in Feb 2024
Response from Guest Services Manager on Feb 6, 2024
Thank you, Thomas, for highlighting your experience at the Hotel. We're so happy that you would return! Thank you for your kind words regarding the team, and for remembering Kate specifically. We hope to welcome you back very soon!

10/10 Excellent

Marion

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect in every way! A beautiful suite, nice pool, cheerful service and — best of all — not one, but two spectacular restaurants.
Stayed 9 nights in Jan 2024
Response from Bellasera Guest Services on Feb 1, 2024
Marion, thank you for your review of our property. We appreciate your feedback highlighting both the Bellasera Hotel and our dining areas, the Claw Bar and the London Club. We certainly hope to welcome you back in the near future!

10/10 Excellent

James

Travelled with family
The property was very clean
Stayed 5 nights in Jan 2024
Response from Guest Services Manager on Jan 31, 2024
Thank you for your review, James, and for highlighting the cleanliness at the property. Our Housekeeping Department is amazing, and we are very grateful. We look forward to welcoming you back the next time your travels find you in Naples!

10/10 Excellent

karen

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful place to stay!
Stayed 7 nights in Jan 2024
Response from Guest Services Manager on Jan 30, 2024
Thank you, Karen, for staying with us and for your compliments! We hope you enjoyed your vacation to Naples, and we thank you for choosing Bellasera. We hope to see you again later in the year!

10/10 Excellent

ANN

Travelled with family
Liked: Cleanliness
Great location and really good staff.
Stayed 7 nights in Jan 2024
Response from Guest Services Manager on Jan 26, 2024
Ann, thank you for your review and for your kind words regarding the team! We're so glad you enjoyed your time with us. We hope you'll choose Bellasera for your next trip to Naples.

10/10 Excellent

Ryan

Travelled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2024
Response from Guest Services Manager on Jan 23, 2024
Thank you, Ryan, for your score! It seems as though you enjoyed your time with us, and we are grateful you selected the Bellasera as your homebase while exploring Naples. Thank you for your patronage and we look forward to seeing you again soon!

10/10 Excellent

Constance

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I was very impressed with Bellasera and if coming back to Naples will definitely stay there again!
Stayed 3 nights in Jan 2024
Response from Guest Services Manager on Jan 23, 2024
So happy to hear that Constance! We're so glad you were impressed and enjoyed your girls weekend! We look forward to seeing you again soon. Thank you for choosing Bellasera.

8/10 Good

ELLEN

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Guest Services Manager on Jan 23, 2024
Ellen, thank you for your score. We look forward to continuing to improve the property and our rooms so that we can keep meeting and exceeding our guests' expectations. We hope you will come back to see us when your travel plans allow!

10/10 Excellent

M Y

Travelled with group
Liked: Cleanliness, room comfort
Stayed 5 nights in Jan 2024
Response from Guest Services Manager on Jan 19, 2024
Yvonne, thank you for your score! We enjoyed hosting your group and look forward to seeing you back again next year!

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Guest Services Manager on Jan 13, 2024
Jason, thank you for your score. We're glad that you seemed to have enjoyed yourself while on property. We look forward to welcoming you back again soon!

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a beautiful hotel with wonderful staff.
Stayed 3 nights in Jan 2024
Response from Bellasera Guest Services on Jan 10, 2024
Karen, thank you for your great review! We are so glad that you enjoyed our service and your stay. Thank you for choosing Bellasera!

10/10 Excellent

Kathryn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
An outstanding property. Very clean, friendly staff and first-class customer service. Highly recommended.
Stayed 3 nights in Jan 2024
Response from Guest Services Manager on Jan 11, 2024
Kathryn, thank you so much for your lovely review and for recommending us further. We look forward to hosting you again in the near future!

10/10 Excellent

Joseph Charles Gallo

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff are wonderful, the property is beautiful!
Stayed 4 nights in Jan 2024
Response from Bellasera Guest Services on Jan 10, 2024
We appreciate your kind review! We are glad that you found our staff helpful and our property beautiful. We hope to see you again soon!

10/10 Excellent

Gary, KENDALL PARK

Liked: Cleanliness, property conditions & facilities
Service desk personnel was helpful. Rooms were beautiful and clean. Could easily walk to downtown.
Stayed 5 nights in Jan 2024
Response from Bellasera Guest Services on Jan 10, 2024
Gary, thank you for your positive feedback! We are very pleased you found our staff helpful, enjoyed the beautiful rooms, and our location to downtown. We hope to welcome you back soon!

10/10 Excellent

Hristina, Des Plaines

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
As a family of 4 with two young boys we enjoyed our stay very much. Our room was clean and spacious with a nice kitchen and laundry/drier unit, which came in handy. The pool is nice, service was excellent, and we enjoyed the drinks and food at the restaurant. We will be coming back! Highly recommend as the location is walking/biking distance from 5th avenue and you can rent bikes at the front desk.
Stayed 4 nights in Jan 2024
Response from Bellasera Guest Services on Jan 10, 2024
Hristina, thank you for your wonderful review! We are very pleased to hear that you and your family enjoyed our clean and spacious rooms equipped with a kitchen, laundry and dryer. We are glad that you found the pool enjoyable, appreciated the service, and enjoyed the food and drinks at our restaurant. We look forward to your next visit and appreciate your recommendation!

10/10 Excellent

Elizabeth, Sioux Falls

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The property was in a great location for Naples hotspots on 5th & 3rd. Walkable to shopping, dining, & beach. They offer shuttle service which was handy for our party of 6. We stayed in a 3 bedroom for a great price with top notch amenities. Large & comfortable bedrooms as well as full kitchen. The staff was extremely friendly!!
Stayed 3 nights in Dec 2023
Response from Bellasera Guest Services on Jan 10, 2024
Thank you, Elizabeth, for sharing your positive experience! We're delighted that our hotel's location, amenities, and shuttle service met your expectations. We appreciate your kind words about our friendly staff and look forward to hosting you again in the future!

10/10 Excellent

Amy

Stayed 5 nights in Dec 2023
Response from Guest Services Manager on Jan 9, 2024
Thank you for your score, Amy! It looks like you enjoyed your getaway. We certainly hope to welcome you and your family back in the future. Thank you for choosing Bellasera!